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How to fix "This page cannot be displayed"?


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#1 bertiemae

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Posted 07 December 2013 - 01:02 PM

I have windows 7 64 bit on my computer.  I have cleaned out cache and everything else that I can think of.  But at times when I click on a link like yahoo mail or my bank page, I get this notice "This page can't be displayed?.  Is there something else that I can do to fix this?  I even clicked on "Fix connection problems" when "This page can't be displayed" notice pops up.  I also use IE 11.  I tried researching for an answer but cannot find anything.  They say something about "add-ons" might be causing the problem but don't know anything about add-ons.

thanks,  granny



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#2 Chris Cosgrove

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Posted 07 December 2013 - 06:14 PM

Add-ons are small bits of software that are 'added' to your basic browser to help with doing jobs you want doing.

 

You say you are using IE 11. Do you have a row of black print very near the top that starts 'File; Edit' and ends with 'Help' ? If you don't, press the 'Alt' key and it will magically appear !

 

Then click on 'Tools' ( in this line of text ) and you will get a drop-down menu appear which is divided into sections. At the bottom of the second section down, you will see a line which says 'Manage add-ons'. If you click on this, a large box will appear which lists all your add-ons. Now I don't know which add-ons you need, or want, but this is where you will find them. If you are still baffled by what you see here, post back with a list of your add-ons and we will take it from there.

 

There are known to be some problems with IE 11, I haven't run into any personally but then I don't use very much. It's not my default browser. It does have another feature which may help you, called 'Compatibility view' for web-sites which don't play 'nicely' with IE 11.

 

Again, click on 'Tools' and you will find it immediately below 'Manage add-ons'. This brings up a small box. At the top of it it says 'Add this web-site'. Type the internet address of the web-site you are having problems with into this box and click on 'Add'. The web-site will then appear in the larger box immediately below the one you typed it into.

 

As an example, say you bank with the 'Bank of Somewhere' whose web-site is 'Bank Somewhere.com'. Then you just type 'Bank Somewhere.com' into the top box, click 'Add', and it will appear in the larger box.

 

Hope this helps,

 

Chris Cosgrove



#3 quietman7

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Posted 07 December 2013 - 07:20 PM

Also see Troubleshooting "Internet Explorer cannot display the webpage" errors
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#4 bertiemae

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Posted 08 December 2013 - 01:06 PM

Here's is a copy of what is in the add-ons.

 

Attached File  add-0ns.JPG   28.69KB   0 downloads

 

 



#5 bertiemae

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Posted 08 December 2013 - 01:07 PM

Quietman,

 

It only pertains up to IE10



#6 quietman7

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Posted 08 December 2013 - 01:31 PM

Quietman,
 
It only pertains up to IE10

I thought they had updated and added IE11... I will look around some more.
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#7 Chris Cosgrove

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Posted 08 December 2013 - 06:11 PM

A quick google suggests that there is nothing in your add-ons of a suspicious nature. 'Discuss' and 'Research' are generated by MS Office'.

 

Try running Yahoo and your bank's web-site in 'Compatibility view' as I suggested above.

 

Chris Cosgrove



#8 bertiemae

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Posted 09 December 2013 - 11:02 AM

Thanks, will give that a try and see if that solves the problem.

#9 Wildcat1000

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Posted 21 January 2016 - 12:12 PM

If is only doing it on google or gmail,  it is so simply to fix, after trying all the internet setting and rebooting , reloading I found out the certification for google and gmail were not correct do to the cpu time,date   vs internet time,  JUST MAKE YOUR CPU TIME & DATE MATCHES THE INTERNET TIME& DATE  AND THE CERTIFACTION WILLL WORK AND PAGES WILL NOW LOAD

 






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