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I may have been hacked


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7 replies to this topic

#1 ken57f

ken57f

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  • Local time:10:50 PM

Posted 07 December 2013 - 12:16 PM

I recieved an email from my ISP with the following;

 

The information indicates that your Internet connection was being used to provide DNS services to a zombie computer network, also known as a Botnet. Infection details:

 

Type: ZeroAccess
Source port: 63971
Destination IP: 24.xx.xx.133
Destination port: 16465

 

 

Since reciept of email I have run full scan with Norton 360 - no viruses/malware found

ran Quick Scan MalwareBytes - no malware found

ran Microsoft Security Scan - Java CVE 2013-0431 partial Found

 

I do not have Java on my PC and have not found anything to remove or detect Java CVE 2013-0431.   I have not had any unusual error messages nor noticed any unusual activity on my pc.  Any help would be greatly appreciated.



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#2 Broni

Broni

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  • Gender:Male
  • Location:Daly City, CA
  • Local time:09:50 PM

Posted 07 December 2013 - 08:46 PM

Welcome aboard p22002758.gif

 

p22002970.gif Who is your ISP?

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 ken57f

ken57f
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Posted 08 December 2013 - 08:00 AM

Hi Broni,  Thanks for the help.

 

My ISP is AT+T.

 

When I executed Malwarebytes Ant-Rootkit an Errorbox appeared.  Registry Value  "AppInit_Dlls" has been found, which may be caused by rootkit activity.

 

I answered "No" for unsure.

 

 

Log for Security Check.

 

 Results of screen317's Security Check version 0.99.77 
 Windows Vista Service Pack 2 x86 (UAC is enabled) 
 Internet Explorer 9 
 Internet Explorer 8 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Disabled! 
Norton 360   
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.75.0.1300 
 Adobe Flash Player  11.9.900.117 
 Adobe Reader 9 Adobe Reader out of Date!
 Mozilla Firefox (25.0)
````````Process Check: objlist.exe by Laurent```````` 
 Norton ccSvcHst.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 11 % Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````
 

 

Log for FSS

Farbar Service Scanner Version: 05-12-2013
Ran by kfollens (administrator) on 07-12-2013 at 22:32:44
Running from "C:\Users\kfollens\Desktop"
Microsoft® Windows Vista™ Home Premium  Service Pack 2 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0

System Restore:
============

System Restore Disabled Policy:
========================

Security Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is OK.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.

Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1

Other Services:
==============

File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcsvc.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll => MD5 is legit
C:\Windows\system32\bfe.dll => MD5 is legit
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe => MD5 is legit
C:\Windows\system32\wscsvc.dll => MD5 is legit
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\system32\ipnathlp.dll => MD5 is legit
C:\Windows\system32\iphlpsvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit

**** End of log ****

 

 

Log from MiniToolBox

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by kfollens (administrator) on 07-12-2013 at 22:34:55
Running from "C:\Users\kfollens\Desktop"
Microsoft® Windows Vista™ Home Premium  Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================

::1             localhost

127.0.0.1       localhost

========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Local Area Connection (Connected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
add route prefix=0.0.0.0/0 interface="Local Area Connection" nexthop=192.168.0.1 metric=1
set interface interface="Local Area Connection" forwarding=disabled advertise=disabled mtu=1300 metric=0 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled
add address name="Local Area Connection" address=192.168.0.50

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : kfollens-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 00-1F-C6-70-1C-1D
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::cdd3:d61f:3180:5220%10(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.0.50(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 251666374
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0F-C7-93-82-00-1F-C6-70-1C-1D
   DNS Servers . . . . . . . . . . . : 192.168.1.254
                                       192.168.0.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : isatap.domain_not_set.invalid
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 17:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : 6TO4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 18:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 02-00-54-55-4E-01
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 19:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 21:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : isatap.domain_not_set.invalid
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : isatap.{A665EE96-87DB-4FD0-9237-315D6D4DDFE9}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 25:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : isatap.{A665EE96-87DB-4FD0-9237-315D6D4DDFE9}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 26:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : isatap.{A665EE96-87DB-4FD0-9237-315D6D4DDFE9}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : isatap.{A665EE96-87DB-4FD0-9237-315D6D4DDFE9}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
DNS request timed out.
    timeout was 2 seconds.
Server:  UnKnown
Address:  192.168.1.254

Name:    google.com
Addresses:  2607:f8b0:4009:803::1008
   173.194.46.40
   173.194.46.35
   173.194.46.41
   173.194.46.32
   173.194.46.46
   173.194.46.34
   173.194.46.37
   173.194.46.38
   173.194.46.33
   173.194.46.36
   173.194.46.39

 

Pinging google.com [173.194.46.110] with 32 bytes of data:

Reply from 173.194.46.110: bytes=32 time=18ms TTL=54

Reply from 173.194.46.110: bytes=32 time=17ms TTL=54

 

Ping statistics for 173.194.46.110:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 17ms, Maximum = 18ms, Average = 17ms

DNS request timed out.
    timeout was 2 seconds.
Server:  UnKnown
Address:  192.168.1.254

Name:    yahoo.com
Addresses:  98.138.253.109
   98.139.183.24
   206.190.36.45

 

Pinging yahoo.com [206.190.36.45] with 32 bytes of data:

Reply from 206.190.36.45: bytes=32 time=153ms TTL=46

Reply from 206.190.36.45: bytes=32 time=114ms TTL=46

 

Ping statistics for 206.190.36.45:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 114ms, Maximum = 153ms, Average = 133ms

 

Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

 

Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
 10 ...00 1f c6 70 1c 1d ...... Realtek PCIe GBE Family Controller
  1 ........................... Software Loopback Interface 1
 11 ...00 00 00 00 00 00 00 e0  isatap.domain_not_set.invalid
 15 ...00 00 00 00 00 00 00 e0  Microsoft ISATAP Adapter #3
 13 ...00 00 00 00 00 00 00 e0  6TO4 Adapter
 14 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
 16 ...00 00 00 00 00 00 00 e0  Microsoft ISATAP Adapter #4
 19 ...00 00 00 00 00 00 00 e0  isatap.domain_not_set.invalid
 22 ...00 00 00 00 00 00 00 e0  isatap.{A665EE96-87DB-4FD0-9237-315D6D4DDFE9}
 23 ...00 00 00 00 00 00 00 e0  isatap.{A665EE96-87DB-4FD0-9237-315D6D4DDFE9}
 24 ...00 00 00 00 00 00 00 e0  isatap.{A665EE96-87DB-4FD0-9237-315D6D4DDFE9}
 25 ...00 00 00 00 00 00 00 e0  isatap.{A665EE96-87DB-4FD0-9237-315D6D4DDFE9}
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1     192.168.0.50     21
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link      192.168.0.50    276
     192.168.0.50  255.255.255.255         On-link      192.168.0.50    276
    192.168.0.255  255.255.255.255         On-link      192.168.0.50    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.0.50    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.0.50    276
===========================================================================
Persistent Routes:
  Network Address          Netmask  Gateway Address  Metric
          0.0.0.0          0.0.0.0      192.168.0.1       1
===========================================================================

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 10    276 fe80::/64                On-link
 10    276 fe80::cdd3:d61f:3180:5220/128
                                    On-link
  1    306 ff00::/8                 On-link
 10    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\winrnr.dll [19968] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/07/2013 05:52:31 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/07/2013 05:51:50 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0"1".
Dependent Assembly rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (12/07/2013 05:51:50 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0"1".
Dependent Assembly rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (12/07/2013 10:49:58 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005.
This is often caused by incorrect security settings in either the writer or requestor process.

Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {32321717-eded-4a82-81de-8e6a77502545}

Error: (12/07/2013 10:49:12 AM) (Source: Application Error) (User: )
Description: Faulting application uninstall.exe_Setup Factory Runtime, version 9.1.0.0, time stamp 0x4fda082b, faulting module lua5.1.dll, version 6.0.6002.18881, time stamp 0x51da3e27, exception code 0xc0000135, fault offset 0x00009f5d,
process id 0x1984, application start time 0xuninstall.exe_Setup Factory Runtime0.

Error: (12/07/2013 10:49:01 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005.
This is often caused by incorrect security settings in either the writer or requestor process.

Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {32321717-eded-4a82-81de-8e6a77502545}

Error: (12/07/2013 10:48:03 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005.
This is often caused by incorrect security settings in either the writer or requestor process.

Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {32321717-eded-4a82-81de-8e6a77502545}

Error: (12/07/2013 10:47:17 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005.
This is often caused by incorrect security settings in either the writer or requestor process.

Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {32321717-eded-4a82-81de-8e6a77502545}

Error: (12/07/2013 10:45:57 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005.
This is often caused by incorrect security settings in either the writer or requestor process.

Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {32321717-eded-4a82-81de-8e6a77502545}

Error: (12/07/2013 10:44:36 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005.
This is often caused by incorrect security settings in either the writer or requestor process.

Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {32321717-eded-4a82-81de-8e6a77502545}

System errors:
=============
Error: (12/07/2013 05:52:31 PM) (Source: Service Control Manager) (User: )
Description: Lbd

Error: (12/07/2013 05:52:31 PM) (Source: Service Control Manager) (User: )
Description: SessionLauncher%%3

Error: (12/07/2013 05:52:31 PM) (Source: Service Control Manager) (User: )
Description: McciCMService%%2147500053

Error: (12/07/2013 00:12:10 PM) (Source: cdrom) (User: )
Description: The driver detected a controller error on \Device\CdRom0.

Error: (12/07/2013 00:11:48 PM) (Source: cdrom) (User: )
Description: The driver detected a controller error on \Device\CdRom0.

Error: (12/07/2013 00:11:37 PM) (Source: cdrom) (User: )
Description: The driver detected a controller error on \Device\CdRom0.

Error: (12/07/2013 00:11:24 PM) (Source: cdrom) (User: )
Description: The driver detected a controller error on \Device\CdRom0.

Error: (12/07/2013 00:11:14 PM) (Source: cdrom) (User: )
Description: The driver detected a controller error on \Device\CdRom0.

Error: (12/07/2013 00:11:03 PM) (Source: cdrom) (User: )
Description: The driver detected a controller error on \Device\CdRom0.

Error: (12/07/2013 00:10:53 PM) (Source: cdrom) (User: )
Description: The driver detected a controller error on \Device\CdRom0.

Microsoft Office Sessions:
=========================
Error: (09/17/2012 02:18:32 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6661.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 32 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (09/17/2012 02:16:40 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6661.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 6 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (09/17/2012 02:16:24 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6661.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 448 seconds with 180 seconds of active time.  This session ended with a crash.

Error: (02/10/2012 05:04:54 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6607.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 5 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (12/18/2011 05:18:59 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6607.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 13 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (04/13/2010 08:09:00 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 1844 seconds with 0 seconds of active time.  This session ended with a crash.

CodeIntegrity Errors:
===================================
  Date: 2013-12-07 12:45:17.685
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\SYMEVENT.SYS because the set of per-page image hashes could not be found on the system.

  Date: 2013-12-07 12:45:16.797
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\SYMEVENT.SYS because the set of per-page image hashes could not be found on the system.

  Date: 2013-12-07 12:45:16.139
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\SYMEVENT.SYS because the set of per-page image hashes could not be found on the system.

  Date: 2013-12-07 12:45:14.764
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\SYMEVENT.SYS because the set of per-page image hashes could not be found on the system.

  Date: 2013-12-07 12:45:13.979
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\SYMEVENT.SYS because the set of per-page image hashes could not be found on the system.

  Date: 2013-12-07 12:45:13.286
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\SYMEVENT.SYS because the set of per-page image hashes could not be found on the system.

  Date: 2013-12-07 12:45:12.569
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\SYMEVENT.SYS because the set of per-page image hashes could not be found on the system.

  Date: 2013-12-07 12:45:11.821
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\SYMEVENT.SYS because the set of per-page image hashes could not be found on the system.

  Date: 2013-12-07 12:45:07.615
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\Norton 360\NortonData\21.1.0.18\Definitions\BASHDefs\20131203.001\BHDrvx86.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-12-07 12:45:06.327
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\Norton 360\NortonData\21.1.0.18\Definitions\BASHDefs\20131203.001\BHDrvx86.sys because the set of per-page image hashes could not be found on the system.

=========================== Installed Programs ============================

 Update for Microsoft Office 2007 (KB2508958)
32 Bit HP CIO Components Installer (Version: 7.1.8)
Acrobat.com (Version: 1.6.65)
Adobe AIR (Version: 1.5.2.8900)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.117)
Adobe Flash Player 11 Plugin (Version: 11.9.900.117)
Adobe Reader 9.5.5 (Version: 9.5.5)
AIO_Scan (Version: 90.0.222.000)
AnyDVD (Version: 7.3.7.0)
APC PowerChute Personal Edition (Version: 2.1.1)
Applian Director (Version: 2.2)
AT&T Self Support Tool
AT&T Troubleshoot & Resolve Tool
AT&T Yahoo! Activation
BufferChm (Version: 100.0.170.000)
C6200 (Version: 90.0.222.000)
C6200_doccd (Version: 90.0.222.000)
C6200_Help (Version: 90.0.222.000)
CCH Small Firm Services (xulRunner)
CheckbookEase2_1
Cisco Connect (Version: 1.3.11062.3)
CloneDVD2 (Version: 2.9.3.0)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Copy (Version: 90.0.146.000)
Corel Paint Shop Pro Photo X2 (Version: 12.001.0000)
CustomerResearchQFolder (Version: 1.00.0000)
CyberLink DVD Suite Deluxe (Version: 5.5.1126)
Destination Component (Version: 090.000.091.086)
DeviceDiscovery (Version: 90.0.205.000)
DeviceManagementQFolder (Version: 1.00.0000)
DocProc (Version: 9.0.0.0)
DocProcQFolder (Version: 1.00.0000)
Enhanced Multimedia Keyboard Solution
eSupportQFolder (Version: 1.00.0000)
Fax (Version: 120.0.194.000)
GearDrvs (Version: 1.00.0000)
GearDrvs (Version: 5.0.0.2)
getPlus® for Adobe (Version: 1.5.2.35)
GoodSearch Toolbar (Version: 1.0.16)
Google Update Helper (Version: 1.3.22.3)
HandBrake 0.9.9.1 (Version: 0.9.9.1)
Hardware Diagnostic Tools (Version: 5.1.4708.19)
Hewlett-Packard ACLM.NET v1.1.0.0 (Version: 1.00.0000)
Hewlett-Packard Active Check (Version: 1.1.11.0)
Hewlett-Packard Asset Agent for Health Check (Version: 2.0.62.5)
honestech VHS to DVD 3.0 Deluxe (Version: 3.0)
HP Customer Experience Enhancements (Version: 5.6.0.2499)
HP Customer Feedback (Version: 1.0.0)
HP Customer Participation Program 9.0 (Version: 9.0)
HP Demo (Version: 4.1.0)
HP Easy Setup - Frontend (Version: 5.6.0.2542)
HP Games (Version: 1.0.0.71)
HP Imaging Device Functions 9.0 (Version: 9.0)
HP OCR Software 9.0 (Version: 9.0)
HP On-Screen Cap/Num/Scroll Lock Indicator
HP Photosmart All-In-One Software 9.0 (Version: 9.0)
HP Photosmart Essential 2.01 (Version: 2.01)
HP Photosmart Essential2.01 (Version: 1.01.0000)
HP Picasso Media Center Add-In (Version: 1.0.0)
HP Product Assistant (Version: 100.000.001.000)
HP Product Detection (Version: 11.14.0001)
HP Product Detection (Version: 11.15.0009)
HP Smart Web Printing 4.60 (Version: 4.60)
HP Solution Center 9.0 (Version: 9.0)
HP Update (Version: 5.005.000.002)
HP_Network_UserGuide (Version: 1.00.0000)
HPDiagnosticAlert (Version: 1.00.0000)
HPProductAssistant (Version: 90.0.146.000)
HPSSupply (Version: 100.0.170.000)
Intel® Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
iWin Games (remove only)
Jewel Quest (remove only)
Juniper Networks Host Checker (Version: 7.0.0.17289)
Juniper Networks, Inc. Setup Client (Version: 7.1.7.18795)
Juniper Terminal Services Client (Version: 7.1.7.20581)
LabelPrint (Version: 2.2.2329)
LightScribe System Software (Version: 1.18.3.2)
LightScribeTemplateLabeler (Version: 1.10.23.1)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
MarketResearch (Version: 90.0.146.000)
Memorex exPressit Label Design Studio
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2698023)
Microsoft .NET Framework 1.1 Security Update (KB2833941)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Office 2003 Web Components (Version: 11.0.8173.0)
Microsoft Office 2007 Primary Interop Assemblies (Version: 12.0.4518.1014)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Small Business 2007 (Version: 12.0.6612.1000)
Microsoft Office Small Business Connectivity Components (Version: 2.0.7024.0)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office XP Media Content (Version: 10.0.2619.0)
Microsoft Office XP Professional (Version: 10.0.6626.0)
Microsoft Office XP Web Components (Version: 10.0.6626.0)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Tools Express Edition (Version: 9.4.5000.00)
Microsoft SQL Server Native Client (Version: 9.00.5000.00)
Microsoft SQL Server Setup Support Files (English) (Version: 9.00.5000.00)
Microsoft SQL Server VSS Writer (Version: 9.00.4035.00)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 9.7.0621)
Mozilla Firefox 25.0 (x86 en-US) (Version: 25.0)
Mozilla Maintenance Service (Version: 25.0)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB941833) (Version: 4.20.9849.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
muvee autoProducer 6.1 (Version: 6.10.050)
NetDeviceManager (Version: 90.0.205.000)
Norton 360 (Version: 21.1.0.18)
Norton PC Checkup (Version: 2.0.8.13)
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0)
PanoStandAlone (Version: 90.0.146.000)
PixiePack Codec Pack (Version: 1.1.400.0)
Power2Go (Version: 5.6.3610)
PowerDirector (Version: 6.5.2420)
PS_AIO_02_ProductContext (Version: 90.0.222.000)
PS_AIO_02_Software (Version: 90.0.222.000)
PS_AIO_02_Software_min (Version: 90.0.222.000)
PSSWCORE (Version: 2.01.0000)
Python 2.5 (Version: 2.5.150)
RealDownloader (Version: 1.3.3)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0)
RealPlayer (Version: 16.0.3)
Realtek High Definition Audio Driver (Version: 6.0.1.5910)
RealUpgrade 1.1 (Version: 1.1.0)
Replay AV 8 (Version: 8.83B)
Replay Converter 4 (Version: 4.40)
Replay Media Catcher 5 (5.0.1.7) (Version: 5.0.1.7)
Replay Media Splitter 2.2.1305.22 (Version: 2.2.1305.22)
Replay Music 5 (Version: 5.55)
Replay Telecorder for Skype 1.3.0.21 (Version: 1.3.0.21)
Replay Video Capture 7 (Version: 7.1)
Revo Uninstaller 1.95 (Version: 1.95)
Roxio Activation Module (Version: 1.0)
Scan (Version: 9.0.0.0)
Search Protection (Version: 7.5.0.1)
SES Driver (Version: 1.0.0)
Shop for HP Supplies (Version: 10.0)
SmartSound Quicktracks Plugin (Version: 3.0.8.0)
SmartWebPrinting (Version: 140.0.186.000)
Snapfish Picture Mover (Version: 1.9.0.16)
Soft Data Fax Modem with SmartCP (Version: 7.80.0.0)
SolutionCenter (Version: 90.0.146.000)
Sophos Virus Removal Tool (Version: 2.4)
Spelling Dictionaries Support For Adobe Reader 9 (Version: 9.0.0)
Status (Version: 90.0.146.000)
TextPad 4.7 (Version: 4.7.2)
Toolbox (Version: 90.0.146.000)
TrayApp (Version: 90.0.146.000)
UnloadSupport (Version: 10.0.0)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2825642) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
USB2.0 VIDBOX NW03  (Version: 1.00)
Video Padlock (Version: 1.20)
VideoToolkit01 (Version: 90.0.146.000)
Visual C++ 2008 x86 Runtime - (v9.0.30729) (Version: 9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01 (Version: 9.0.30729.01)
Visual C++ 8.0 CRT (x86) WinSXS MSM (Version: 8.0.50727.762)
Visual C++ 8.0 CRT.Policy (x86) WinSXS MSM (Version: 8.0.50727.762)
VLC media player 2.0.8 (Version: 2.0.8)
VSDC Free Video Converter version 2.4.3.263 (Version: 2.4.3.263)
VSDC Free Video Editor version 1.3.0.8 (Version: 1.3.0.8)
WD SmartWare (Version: 1.3.1.6)
WeatherBug Gadget (Version: 1.0.0.6)
WebEx Support Manager for Internet Explorer (Version: 6.5.47)
WebReg (Version: 90.0.146.000)
Windows Driver Package - eMPIA Technology Inc, (emAudio) MEDIA  (06/22/2007 6.22.0129.0) (Version: 06/22/2007 6.22.0129.0)
WinPcap 4.1.3 (Version: 4.1.0.2980)
WinZip 12.1 (Version: 12.1.8519)
Yahoo! Search Protection
Yahoo! Toolbar
YouSendIt Express (Version: 1.5.1)

========================= Devices: ================================

Name: Microsoft ISATAP Adapter #2
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Resolution: Update the driver

Name: Microsoft ISATAP Adapter #6
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Resolution: Update the driver

========================= Memory info: ===================================

Percentage of memory in use: 45%
Total physical RAM: 3061.58 MB
Available physical RAM: 1673.41 MB
Total Pagefile: 6331.43 MB
Available Pagefile: 4784.74 MB
Total Virtual: 2047.88 MB
Available Virtual: 1932.12 MB

========================= Partitions: =====================================

1 Drive c: (HP) (Fixed) (Total:456.52 GB) (Free:244.42 GB) NTFS
2 Drive d: (FACTORY_IMAGE) (Fixed) (Total:9.24 GB) (Free:1.25 GB) NTFS

========================= Users: ========================================

User accounts for \\KFOLLENS-PC

Administrator            ASPNET                   Guest                   
kfollens                

**** End of log ****

 

Malwarebytes Log

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.12.08.01

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
kfollens :: KFOLLENS-PC [administrator]

12/7/2013 10:44:48 PM
mbam-log-2013-12-07 (22-44-48).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled:
Objects scanned: 216760
Time elapsed: 8 minute(s), 42 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

 

Malwarebytes Anti Rootkit 

 

Malwarebytes Anti-Rootkit BETA 1.07.0.1008
www.malwarebytes.org

Database version: v2013.12.08.01

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
kfollens :: KFOLLENS-PC [administrator]

12/7/2013 11:22:54 PM
mbar-log-2013-12-07 (23-22-54).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 220197
Time elapsed: 15 minute(s), 42 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)

 

System Log

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1008

© Malwarebytes Corporation 2011-2012

OS version: 6.0.6002 Windows Vista Service Pack 2 x86

Account is Administrative

Internet Explorer version: 9.0.8112.16421

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 2.199000 GHz
Memory total: 3210297344, free: 1675325440

Downloaded database version: v2013.12.08.01
Downloaded database version: v2013.10.11.02
=======================================
Initializing...
------------ Kernel report ------------
     12/07/2013 23:22:47
------------ Loaded modules -----------
\SystemRoot\system32\ntkrnlpa.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\BOOTVID.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\acpi.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\iastor.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\N360\1501000.012\SYMDS.SYS
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\drivers\N360\1501000.012\SYMEFA.SYS
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\msrpc.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\ecache.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\drivers\crcdisk.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\tunmp.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\igdkmd32.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\system32\DRIVERS\usbuhci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\Rtlh86.sys
\SystemRoot\system32\DRIVERS\HSXHWBS2.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\HSX_DP.sys
\SystemRoot\system32\DRIVERS\HSX_CNXT.sys
\SystemRoot\system32\drivers\modem.sys
\SystemRoot\system32\DRIVERS\ohci1394.sys
\SystemRoot\system32\DRIVERS\1394BUS.SYS
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\PS2.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\System32\Drivers\AnyDVD.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\System32\Drivers\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\msiscsi.sys
\SystemRoot\system32\DRIVERS\storport.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\RTKVHDA.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\N360\1501000.012\ccSetx86.sys
\SystemRoot\system32\drivers\N360\1501000.012\Ironx86.SYS
\SystemRoot\System32\Drivers\Fs_Rec.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\DRIVERS\rasacd.sys
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\System32\Drivers\N360\1501000.012\SYMTDIV.SYS
\??\C:\Windows\system32\Drivers\SYMEVENT.SYS
\SystemRoot\system32\DRIVERS\smb.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\N360\1501000.012\SRTSPX.SYS
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\??\C:\Program Files\Norton 360\NortonData\21.1.0.18\Definitions\IPSDefs\20131206.001\IDSvix86.sys
\??\C:\Windows\system32\drivers\rsdrv.sys
\SystemRoot\System32\Drivers\ElbyCDIO.sys
\??\C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys
\??\C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
\SystemRoot\System32\Drivers\dfsc.sys
\??\C:\Program Files\Norton 360\NortonData\21.1.0.18\Definitions\BASHDefs\20131203.001\BHDrvx86.sys
\SystemRoot\system32\DRIVERS\USBSTOR.SYS
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\udfs.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\drivers\spsys.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\drivers\mrxdav.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\asyncmac.sys
\SystemRoot\system32\DRIVERS\mdmxsdk.sys
\SystemRoot\system32\drivers\npf.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\system32\DRIVERS\WUDFRd.sys
\SystemRoot\system32\DRIVERS\xaudio.sys
\??\C:\PROGRA~1\COMMON~1\Motive\MRESP50.SYS
\SystemRoot\system32\DRIVERS\cdfs.sys
\SystemRoot\System32\Drivers\N360\1501000.012\SRTSP.SYS
\SystemRoot\system32\DRIVERS\umpass.sys
\??\C:\Program Files\Norton 360\NortonData\21.1.0.18\Definitions\VirusDefs\20131207.008\NAVEX15.SYS
\??\C:\Program Files\Norton 360\NortonData\21.1.0.18\Definitions\VirusDefs\20131207.008\NAVENG.SYS
\SystemRoot\system32\DRIVERS\serscan.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk4\DR4
Upper Device Object: 0xffffffff88047ac8
Upper Device Driver Name: \Driver\disk\
Lower Device Name: \Device\0000007d\
Lower Device Object: 0xffffffff87fbc568
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk3\DR3
Upper Device Object: 0xffffffff88047030
Upper Device Driver Name: \Driver\disk\
Lower Device Name: \Device\0000007c\
Lower Device Object: 0xffffffff88330220
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk2\DR2
Upper Device Object: 0xffffffff87fd7030
Upper Device Driver Name: \Driver\disk\
Lower Device Name: \Device\0000007b\
Lower Device Object: 0xffffffff87fd7cb8
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR1
Upper Device Object: 0xffffffff883c4378
Upper Device Driver Name: \Driver\disk\
Lower Device Name: \Device\0000007a\
Lower Device Object: 0xffffffff87fbc030
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xffffffff8678bac8
Upper Device Driver Name: \Driver\disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xffffffff85500030
Lower Device Driver Name: \Driver\iaStor\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xffffffff8678bac8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff860241c8, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffffff8678bac8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
DevicePointer: 0xffffffff85500030, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 1549F232

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 63  Numsec = 957393612
    Partition file system is NTFS
    Partition is bootable

    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 957393675  Numsec = 19374390

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 500107862016 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-62-976753168-976773168)...
Done!
Physical Sector Size: 0
Drive: 1, DevicePointer: 0xffffffff883c4378, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff87ffe890, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffffff883c4378, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\disk\
DevicePointer: 0xffffffff87fbc030, DeviceName: \Device\0000007a\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 2, DevicePointer: 0xffffffff87fd7030, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff87fd79a0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffffff87fd7030, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\disk\
DevicePointer: 0xffffffff87fd7cb8, DeviceName: \Device\0000007b\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 3, DevicePointer: 0xffffffff88047030, DeviceName: \Device\Harddisk3\DR3\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff87fd7698, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffffff88047030, DeviceName: \Device\Harddisk3\DR3\, DriverName: \Driver\disk\
DevicePointer: 0xffffffff88330220, DeviceName: \Device\0000007c\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 4, DevicePointer: 0xffffffff88047ac8, DeviceName: \Device\Harddisk4\DR4\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff880477b0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffffff88047ac8, DeviceName: \Device\Harddisk4\DR4\, DriverName: \Driver\disk\
DevicePointer: 0xffffffff87fbc568, DeviceName: \Device\0000007d\, DriverName: \Driver\USBSTOR\
------------ End ----------
Scan finished
=======================================

Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR_0_i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\Bootstrap_0_0_63_i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR_0_r.mbam...
Removal finished

 

RKill Log

 

Rkill 2.6.3 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2013 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 12/08/2013 06:36:55 AM in x86 mode.
Windows Version: Windows Vista ™ Home Premium Service Pack 2

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * Windows Defender Disabled

   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001

 * Windows Firewall Disabled

   [HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
   "EnableFirewall" = dword:00000000

Checking Windows Service Integrity:

 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Automatic

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * HOSTS file entries found:

  127.0.0.1       localhost
  ::1             localhost

Program finished at: 12/08/2013 06:37:47 AM
Execution time: 0 hours(s), 0 minute(s), and 51 seconds(s)



#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,696 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:09:50 PM

Posted 08 December 2013 - 02:14 PM

Looks clean so far...

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 ken57f

ken57f
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:10:50 PM

Posted 09 December 2013 - 05:46 AM

Broni here are the logs you requested.

 

AdwCleaner

# AdwCleaner v3.014 - Report created 08/12/2013 at 16:47:55
# Updated 01/12/2013 by Xplode
# Operating System : Windows Vista ™ Home Premium Service Pack 2 (32 bits)
# Username : kfollens - KFOLLENS-PC
# Running from : C:\Users\kfollens\Desktop\AdwCleaner.exe
# Option : Scan

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Found C:\Program Files\StartNow Toolbar
Folder Found C:\Users\kfollens\AppData\Roaming\iWin

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Found : HKCU\Software\AppDataLow\Software\AskToolbar
Key Found : HKCU\Software\Ask.com
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\StartNow Toolbar
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{5911488E-9D1E-40EC-8CBB-06B231CC153F}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{6E13D095-45C3-4271-9475-F3B48227DD9F}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{5911488E-9D1E-40EC-8CBB-06B231CC153F}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{6E13D095-45C3-4271-9475-F3B48227DD9F}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DF780F87-FF2B-4DF8-92D0-73DB16A1543A}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Found : HKCU\Software\YahooPartnerToolbar
Key Found : HKCU\Software\Zugo
Key Found : HKLM\SOFTWARE\Classes\AppID\{7E8A36EA-2501-4ED3-A3C8-CFA9143FB169}
Key Found : HKLM\SOFTWARE\Classes\AppID\Toolbar.DLL
Key Found : HKLM\SOFTWARE\Classes\CLSID\{00000001-4FEF-40D3-B3FA-E0531B897F98}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{5911488E-9D1E-40EC-8CBB-06B231CC153F}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{64697678-0000-0010-8000-00AA00389B71}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{6E13D095-45C3-4271-9475-F3B48227DD9F}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Found : HKLM\SOFTWARE\Classes\Interface\{1C888195-0160-4883-91B7-294C0CE2F277}
Key Found : HKLM\SOFTWARE\Classes\Interface\{99ACA0F7-D864-45CB-8C40-FD42A077E7CA}
Key Found : HKLM\SOFTWARE\Classes\Interface\{FFB96CC1-7EB3-449D-B827-DB661701C6BB}
Key Found : HKLM\SOFTWARE\Classes\Toolbar.BandObject
Key Found : HKLM\SOFTWARE\Classes\Toolbar.BandObject.1
Key Found : HKLM\SOFTWARE\Classes\Toolbar.ToolbarHelperObject
Key Found : HKLM\SOFTWARE\Classes\Toolbar.ToolbarHelperObject.1
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{6857AC4A-95B4-4E2C-B2D2-8A235FCCEF4A}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6E13D095-45C3-4271-9475-F3B48227DD9F}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Found : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A28B4D68DEBAA244EB686953B7074FEF
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\CNXT_MODEM_PCI_VEN_14F1&DEV_2F20&SUBSYS_200C14F1
Key Found : HKLM\Software\StartNow Toolbar
Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{5911488E-9D1E-40EC-8CBB-06B231CC153F}]
Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]

***** [ Browsers ] *****

-\\ Internet Explorer v9.0.8112.16520

-\\ Mozilla Firefox v25.0.1 (en-US)

[ File : C:\Users\kfollens\AppData\Roaming\Mozilla\Firefox\Profiles\kp8bg2am.default-1377316280451\prefs.js ]

-\\ Google Chrome v

[ File : C:\Users\kfollens\AppData\Local\Google\Chrome\User Data\Default\preferences ]

*************************

AdwCleaner[R1].txt - [4547 octets] - [08/12/2013 16:47:55]

########## EOF - C:\AdwCleaner\AdwCleaner[R1].txt - [4607 octets] ##########

 

 

# AdwCleaner v3.014 - Report created 08/12/2013 at 16:50:10
# Updated 01/12/2013 by Xplode
# Operating System : Windows Vista ™ Home Premium Service Pack 2 (32 bits)
# Username : kfollens - KFOLLENS-PC
# Running from : C:\Users\kfollens\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Deleted : C:\Program Files\StartNow Toolbar
Folder Deleted : C:\Users\kfollens\AppData\Roaming\iWin

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\AppID\Toolbar.DLL
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.BandObject
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.BandObject.1
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.ToolbarHelperObject
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.ToolbarHelperObject.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\CNXT_MODEM_PCI_VEN_14F1&DEV_2F20&SUBSYS_200C14F1
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{7E8A36EA-2501-4ED3-A3C8-CFA9143FB169}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{00000001-4FEF-40D3-B3FA-E0531B897F98}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{5911488E-9D1E-40EC-8CBB-06B231CC153F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{64697678-0000-0010-8000-00AA00389B71}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6E13D095-45C3-4271-9475-F3B48227DD9F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1C888195-0160-4883-91B7-294C0CE2F277}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{99ACA0F7-D864-45CB-8C40-FD42A077E7CA}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FFB96CC1-7EB3-449D-B827-DB661701C6BB}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{6857AC4A-95B4-4E2C-B2D2-8A235FCCEF4A}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6E13D095-45C3-4271-9475-F3B48227DD9F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{5911488E-9D1E-40EC-8CBB-06B231CC153F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{6E13D095-45C3-4271-9475-F3B48227DD9F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DF780F87-FF2B-4DF8-92D0-73DB16A1543A}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{5911488E-9D1E-40EC-8CBB-06B231CC153F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{6E13D095-45C3-4271-9475-F3B48227DD9F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{5911488E-9D1E-40EC-8CBB-06B231CC153F}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
Key Deleted : HKCU\Software\Ask.com
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKCU\Software\Zugo
Key Deleted : HKCU\Software\AppDataLow\Software\AskToolbar
Key Deleted : HKLM\Software\StartNow Toolbar
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\StartNow Toolbar
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A28B4D68DEBAA244EB686953B7074FEF

***** [ Browsers ] *****

-\\ Internet Explorer v9.0.8112.16520

-\\ Mozilla Firefox v25.0.1 (en-US)

[ File : C:\Users\kfollens\AppData\Roaming\Mozilla\Firefox\Profiles\kp8bg2am.default-1377316280451\prefs.js ]

-\\ Google Chrome v

[ File : C:\Users\kfollens\AppData\Local\Google\Chrome\User Data\Default\preferences ]

*************************

AdwCleaner[R1].txt - [4687 octets] - [08/12/2013 16:47:55]
AdwCleaner[S0].txt - [4698 octets] - [08/12/2013 16:50:10]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [4758 octets] ##########

 

JRT.txt

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.8 (11.05.2013:1)
OS: Windows Vista ™ Home Premium x86
Ran by kfollens on Sun 12/08/2013 at 18:03:43.82
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\\Default_Page_URL

 

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{2C9E0EE4-2610-B903-9AF4-523D61CB8099}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{9731FC9A-021C-4194-ADE8-DDA7030BCC6F}

 

~~~ Files

 

~~~ Folders

Successfully deleted: [Folder] "C:\Program Files\goodsearch.com"

 

~~~ FireFox

Emptied folder: C:\Users\kfollens\AppData\Roaming\mozilla\firefox\profiles\kp8bg2am.default-1377316280451\minidumps [13 files]

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sun 12/08/2013 at 18:08:54.04
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

ESET Online Scanner

C:\Downloads\Funstuff\kid cute\Rats.exe Win16/Hoax.BadJoke.MouseShoot.A virus
 



#6 Broni

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Posted 09 December 2013 - 06:31 PM

How is computer doing?

 

p22002970.gif Update Firefox to the latest 25.0.1 version.

 

p22002970.gif Update Adobe Flash Player: http://get.adobe.com/flashplayer/
Make sure you UN-check Yes, install McAfee Security Scan Plus

NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.

 

p22002970.gif Update Adobe Reader

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader and install one of two free alternatives:

- Foxit PDF Reader from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

- PDF-XChange Viewer: http://www.tracker-software.com/product/pdf-xchange-viewer


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#7 ken57f

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Posted 12 December 2013 - 05:21 AM

So far no issues with my computer.   Boot time seems shorter.

 

I updated Foxfire to 25.0.1.

I updated Adobe Flash.

I updated Adobe Reader.



#8 Broni

Broni

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Posted 12 December 2013 - 10:57 AM

Your computer is clean p3879546.jpg

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll remove all old restore points and create fresh, clean restore point.

Turn system restore off.
Restart computer.
Turn system restore back on.

If you don't know how to do it...
Windows XP: http://support.microsoft.com/kb/310405
Vista and Windows 7: http://www.howtogeek.com/howto/windows-vista/disable-system-restore-in-windows-vista/
Windows 8: http://www.bleepingcomputer.com/tutorials/windows-8-system-restore-guide/#disable

2. Make sure Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

12. Except for MBAM and TFC, which are keepers you can simply delete all other tools we used as they don't install.


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