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Cannot Activate Microsoft Word

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#1 HugofromPluto


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Posted 06 December 2013 - 11:05 PM

After I updated to Windows 8.1, my Microsoft Office Professional Plus 2013 prompts me to activate. Whenever I try to activate, I get the prompt:


We're sorry, something went wrong and we can't do this for you right now. Please try again later. (0xC004C032).


I got this Microsoft Office from my school.


Any help would be great! Thanks!

Edited by HugofromPluto, 07 December 2013 - 12:17 AM.

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#2 Chris Cosgrove

Chris Cosgrove

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Posted 08 December 2013 - 07:07 PM

Ask your school exactly what version they gave you. It is possible that it is a trial version in which case it seems you cannot reactivate it. But you can install a different copy. See these articles from the MS web-site :






Chris Cosgrove

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