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Vista Random Freeze Problem


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#1 dalestaines1

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Posted 06 December 2013 - 01:51 PM

This is my first post.  I've tried suggestions from other posts, but nothing has worked and my problem sounds different.

 

Problem:  Random Freezing.  No lag or slowing down warning, just non responsive mouse and keyboard and frozen screen.  Happens after a while or immediately when starting.  Has frozen even before loading windows to desktop and also at the shut down screen.  I'm always forced to pull the power cord since nothing happens even after hours of being left alone.

 

Things I've done:

Replaced the HDD.

Fresh Vista install.

Updated.

Virus/Malware, etc checks are clean.

CHKDSK finish with no issue.

Changed mouse and the USP port used for mouse and got an OK from Windows.

Turned power settings to NEVER turn things off (screen saver, sleep, etc).

Become depressed.

 

I got this from Speccy.  I have 4GB of RAM, but I was swapping sticks to test them and didn't put one back in before this.

..............................

Operating System
    Windows Vista Home Premium 64-bit SP1
CPU
    AMD Athlon 64 X2 6000+    39 °C
    Windsor 90nm Technology
RAM
    2.00GB Single-Channel DDR2 @ 368MHz (5-5-5-18)
Motherboard
    ASUSTeK Computer INC. M3A78-CM (AM2)    41 °C
Graphics
    E320BV-HD (1360x768@60Hz)
    831W (1366x768@60Hz)
    512MB NVIDIA GeForce 9600 GT (EVGA)
Hard Drives
    466GB Seagate ST500DM002-1BD142 ATA Device (SATA)    34 °C
Optical Drives
    Optiarc DVD-ROM DDU1675A ATA Device
    TSSTcorp CDDVDW SH-S202J ATA Device
Audio
    High Definition Audio Device


Edited by dalestaines1, 06 December 2013 - 05:00 PM.


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#2 hamluis

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Posted 07 December 2013 - 03:24 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 dalestaines1

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Posted 07 December 2013 - 07:18 PM

Thanks for the reply.

I'll have to swap back to my better video card for the Speccy.  Running off of the low one (whatever it's called - the one that is with the motherboard or whatever) to see if it's something with the better card.

 

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/07/2013 07:06:47 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/07/2013 07:03:52 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/07/2013 07:03:46 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\DALE\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\FWY7FCKH.DEFAULT\CACHE\5\28> in the hash map cannot be updated.

Context:  Application, SystemIndex Catalog


Details:
    A device attached to the system is not functioning.   (0x8007001f)

Error: (12/07/2013 07:03:46 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\DALE\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\FWY7FCKH.DEFAULT\CACHE\5\28> in the hash map cannot be updated.

Context:  Application, SystemIndex Catalog


Details:
    A device attached to the system is not functioning.   (0x8007001f)

Error: (12/07/2013 07:03:43 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\DALE\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\FWY7FCKH.DEFAULT\CACHE\5\02> in the hash map cannot be updated.

Context:  Application, SystemIndex Catalog


Details:
    A device attached to the system is not functioning.   (0x8007001f)

Error: (12/07/2013 07:03:43 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\DALE\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\FWY7FCKH.DEFAULT\CACHE\5\02> in the hash map cannot be updated.

Context:  Application, SystemIndex Catalog


Details:
    A device attached to the system is not functioning.   (0x8007001f)

Error: (12/07/2013 07:03:40 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\DALE\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\FWY7FCKH.DEFAULT\CACHE\6\FD> in the hash map cannot be updated.

Context:  Application, SystemIndex Catalog


Details:
    A device attached to the system is not functioning.   (0x8007001f)

Error: (12/07/2013 07:03:40 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\DALE\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\FWY7FCKH.DEFAULT\CACHE\6\FD> in the hash map cannot be updated.

Context:  Application, SystemIndex Catalog


Details:
    A device attached to the system is not functioning.   (0x8007001f)

Error: (12/07/2013 07:03:40 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\DALE\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\FWY7FCKH.DEFAULT\CACHE\6\D2> in the hash map cannot be updated.

Context:  Application, SystemIndex Catalog


Details:
    A device attached to the system is not functioning.   (0x8007001f)

Error: (12/07/2013 07:03:40 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\DALE\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\FWY7FCKH.DEFAULT\CACHE\6\D2> in the hash map cannot be updated.

Context:  Application, SystemIndex Catalog


Details:
    A device attached to the system is not functioning.   (0x8007001f)


System errors:
=============
Error: (12/07/2013 07:06:48 PM) (Source: Service Control Manager) (User: )
Description: ASInsHelp%%2

Error: (12/07/2013 07:05:12 PM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos

Error: (12/07/2013 07:03:53 PM) (Source: Service Control Manager) (User: )
Description: ASInsHelp%%2

Error: (12/07/2013 07:02:14 PM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos

Error: (12/07/2013 06:52:38 PM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos

Error: (12/07/2013 06:52:34 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 3:30:31 PM on 12/7/2013 was unexpected.

Error: (12/07/2013 03:28:58 PM) (Source: Service Control Manager) (User: )
Description: ASInsHelp%%2

Error: (12/07/2013 03:27:39 PM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos

Error: (12/07/2013 03:27:35 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 10:34:09 AM on 12/7/2013 was unexpected.

Error: (12/07/2013 10:18:35 AM) (Source: Service Control Manager) (User: )
Description: ASInsHelp%%2


Microsoft Office Sessions:
=========================
Error: (12/07/2013 07:06:47 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/07/2013 07:03:52 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/07/2013 07:03:46 PM) (Source: Windows Search Service)(User: )
Description: Context:  Application, SystemIndex Catalog


Details:
    A device attached to the system is not functioning.   (0x8007001f)
C:\USERS\DALE\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\FWY7FCKH.DEFAULT\CACHE\5\28

Error: (12/07/2013 07:03:46 PM) (Source: Windows Search Service)(User: )
Description: Context:  Application, SystemIndex Catalog


Details:
    A device attached to the system is not functioning.   (0x8007001f)
C:\USERS\DALE\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\FWY7FCKH.DEFAULT\CACHE\5\28

Error: (12/07/2013 07:03:43 PM) (Source: Windows Search Service)(User: )
Description: Context:  Application, SystemIndex Catalog


Details:
    A device attached to the system is not functioning.   (0x8007001f)
C:\USERS\DALE\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\FWY7FCKH.DEFAULT\CACHE\5\02

Error: (12/07/2013 07:03:43 PM) (Source: Windows Search Service)(User: )
Description: Context:  Application, SystemIndex Catalog


Details:
    A device attached to the system is not functioning.   (0x8007001f)
C:\USERS\DALE\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\FWY7FCKH.DEFAULT\CACHE\5\02

Error: (12/07/2013 07:03:40 PM) (Source: Windows Search Service)(User: )
Description: Context:  Application, SystemIndex Catalog


Details:
    A device attached to the system is not functioning.   (0x8007001f)
C:\USERS\DALE\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\FWY7FCKH.DEFAULT\CACHE\6\FD

Error: (12/07/2013 07:03:40 PM) (Source: Windows Search Service)(User: )
Description: Context:  Application, SystemIndex Catalog


Details:
    A device attached to the system is not functioning.   (0x8007001f)
C:\USERS\DALE\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\FWY7FCKH.DEFAULT\CACHE\6\FD

Error: (12/07/2013 07:03:40 PM) (Source: Windows Search Service)(User: )
Description: Context:  Application, SystemIndex Catalog


Details:
    A device attached to the system is not functioning.   (0x8007001f)
C:\USERS\DALE\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\FWY7FCKH.DEFAULT\CACHE\6\D2

Error: (12/07/2013 07:03:40 PM) (Source: Windows Search Service)(User: )
Description: Context:  Application, SystemIndex Catalog


Details:
    A device attached to the system is not functioning.   (0x8007001f)
C:\USERS\DALE\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\FWY7FCKH.DEFAULT\CACHE\6\D2


CodeIntegrity Errors:
===================================
  Date: 2013-12-05 21:56:12.438
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-12-05 21:56:12.407
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-12-05 21:56:12.360
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-12-05 21:56:12.329
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

ccCommon64 (Version: 107.0.4.3)
HeavyLoad V3.3 (64 bit) (Version: 3.3)
McAfee Security Scan Plus (Version: 3.8.130.10)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
NVIDIA Display Control Panel (Version: 1.10)
NVIDIA Drivers (Version: 1.10)
PVSonyDll (Version: 1.00.0001)
Speccy (Version: 1.22)

========================= Memory info: ===================================

Percentage of memory in use: 29%
Total physical RAM: 4094.18 MB
Available physical RAM: 2871.93 MB
Total Pagefile: 8364.41 MB
Available Pagefile: 7142.69 MB
Total Virtual: 4095.88 MB
Available Virtual: 4000.74 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:465.76 GB) (Free:370.78 GB) NTFS
3 Drive d: (VistaSP1_64b) (CDROM) (Total:3.66 GB) (Free:0 GB) CDFS

========================= Users: ========================================






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