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Random BSODs


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7 replies to this topic

#1 phidelt649

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Posted 06 December 2013 - 07:13 AM

I had some issues over the summer (http://www.bleepingcomputer.com/forums/t/500872/bsod-windows-7-possible-memory-issue/) but since July, I haven't had a single crash. All of the sudden, I'm getting them pretty often.

 

Speccy: http://speccy.piriform.com/results/ohPuenMZB5b0RQQuLTDMWIz

 

Minidumps + Minitoolbox Results: http://www.sendspace.com/file/fi93or

 

I just downloaded MalwareBytes and I'm currently running a quick scan.

 

Uploaded the AdwCleaner, JRT and MalwareBytes logs: http://www.sendspace.com/file/98w018

 

Last time this all happened, I ran my memory through 9 passes with Memtest and everything came up clean. Thanks in advance! I can't thank you all enough for what you do here, I'd be pulling my hair out if not for you all!!


Edited by phidelt649, 06 December 2013 - 07:48 AM.


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#2 cryptodan

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Posted 06 December 2013 - 07:24 AM

What are you usually doing on the computer when this happens?

#3 phidelt649

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Posted 06 December 2013 - 07:49 AM

Generally just basic stuff. I'm usually on the internet (Firefox) or listening to iTunes. I am a graphic designer and I don't seem to have any problems with crashes when I'm running intensive programs such as Illustrator or InDesign.



#4 cryptodan

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Posted 06 December 2013 - 07:52 AM

I would try switching to Chrome and see if you have issues with BSOD's in Chrome.

#5 phidelt649

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Posted 06 December 2013 - 08:33 AM

I've had the BSODs hit when I'm just messing around on iTunes as well (no browser open) so I'd be surprised if that was the cause of it.



#6 cryptodan

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Posted 06 December 2013 - 08:41 AM

We need to know more about your BSODs...

Download BlueScreenView (in Zip file)

No installation required.

Unzip downloaded file and double click on BlueScreenView.exe file to run the program and When scanning is done, go to Edit > Select All.

Then go to File > Save Selected Items, and save the report as BSOD.txt.

Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Compliments of Broni

#7 phidelt649

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Posted 06 December 2013 - 03:07 PM

==================================================
Dump File         : 120613-14071-01.dmp
Crash Time        : 12/6/2013 6:46:57 AM
Bug Check String  : POOL_CORRUPTION_IN_FILE_AREA
Bug Check Code    : 0x000000de
Parameter 1       : 00000000`00000002
Parameter 2       : fffff8a0`20c5b000
Parameter 3       : fffff8a0`256ecd79
Parameter 4       : 00000001`2cff98c0
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+75bc0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\120613-14071-01.dmp
Processors Count  : 6
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 314,040
Dump File Time    : 12/6/2013 6:48:10 AM
==================================================

==================================================
Dump File         : 112613-12714-01.dmp
Crash Time        : 11/26/2013 4:21:00 PM
Bug Check String  : MEMORY_MANAGEMENT
Bug Check Code    : 0x0000001a
Parameter 1       : 00000000`00041790
Parameter 2       : fffffa80`0148c3b0
Parameter 3       : 00000000`0000ffff
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+75bc0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\112613-12714-01.dmp
Processors Count  : 6
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 306,888
Dump File Time    : 11/26/2013 4:22:00 PM
==================================================

==================================================
Dump File         : 112413-13182-01.dmp
Crash Time        : 11/24/2013 2:32:52 AM
Bug Check String  : BAD_POOL_HEADER
Bug Check Code    : 0x00000019
Parameter 1       : 00000000`00000020
Parameter 2       : fffff8a0`1e192550
Parameter 3       : fffff8a0`1e192550
Parameter 4       : 00000000`05000211
Caused By Driver  : Ntfs.sys
Caused By Address : Ntfs.sys+314b0
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75bc0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\112413-13182-01.dmp
Processors Count  : 6
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 309,944
Dump File Time    : 11/24/2013 2:33:44 AM
==================================================

==================================================
Dump File         : 112213-13072-01.dmp
Crash Time        : 11/21/2013 9:50:21 PM
Bug Check String  : PFN_LIST_CORRUPT
Bug Check Code    : 0x0000004e
Parameter 1       : 00000000`00000002
Parameter 2       : 00000000`0019d00b
Parameter 3       : 00000000`0042efff
Parameter 4       : 00000000`00000001
Caused By Driver  : fileinfo.sys
Caused By Address : fileinfo.sys+9052
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75bc0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\112213-13072-01.dmp
Processors Count  : 6
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 309,944
Dump File Time    : 11/22/2013 6:17:59 AM
==================================================

==================================================
Dump File         : 112013-14102-01.dmp
Crash Time        : 11/20/2013 6:05:48 PM
Bug Check String  : NTFS_FILE_SYSTEM
Bug Check Code    : 0x00000024
Parameter 1       : 00000000`001904fb
Parameter 2       : fffff880`0b962b78
Parameter 3       : fffff880`0b9623d0
Parameter 4       : fffff800`02c82afe
Caused By Driver  : Ntfs.sys
Caused By Address : Ntfs.sys+4688
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75bc0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\112013-14102-01.dmp
Processors Count  : 6
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 314,040
Dump File Time    : 11/20/2013 6:06:44 PM
==================================================

==================================================
Dump File         : 071213-10686-01.dmp
Crash Time        : 7/12/2013 10:18:38 AM
Bug Check String  : MEMORY_MANAGEMENT
Bug Check Code    : 0x0000001a
Parameter 1       : 00000000`00041790
Parameter 2       : fffffa80`01493d90
Parameter 3       : 00000000`0000ffff
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\071213-10686-01.dmp
Processors Count  : 6
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 309,872
Dump File Time    : 7/12/2013 10:19:34 AM
==================================================

==================================================
Dump File         : 071113-12729-01.dmp
Crash Time        : 7/11/2013 3:47:47 PM
Bug Check String  : NTFS_FILE_SYSTEM
Bug Check Code    : 0x00000024
Parameter 1       : 00000000`001904fb
Parameter 2       : fffff880`0b052878
Parameter 3       : fffff880`0b0520d0
Parameter 4       : fffff880`01a862a5
Caused By Driver  : Ntfs.sys
Caused By Address : Ntfs.sys+2b2a5
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\071113-12729-01.dmp
Processors Count  : 6
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 309,872
Dump File Time    : 7/11/2013 3:52:29 PM
==================================================

==================================================
Dump File         : 060913-11169-01.dmp
Crash Time        : 6/9/2013 7:24:38 PM
Bug Check String  : PFN_LIST_CORRUPT
Bug Check Code    : 0x0000004e
Parameter 1       : 00000000`00000099
Parameter 2       : 00000000`00372009
Parameter 3       : 00000000`00000002
Parameter 4       : 00000000`0036b108
Caused By Driver  : msrpc.sys
Caused By Address : msrpc.sys+1e7c5
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\060913-11169-01.dmp
Processors Count  : 6
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 309,872
Dump File Time    : 6/9/2013 7:25:43 PM
==================================================

==================================================
Dump File         : 060913-10873-01.dmp
Crash Time        : 6/9/2013 4:32:21 PM
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
Parameter 1       : 00000000`00000038
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000000
Parameter 4       : fffff800`02d01c27
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\060913-10873-01.dmp
Processors Count  : 6
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 309,872
Dump File Time    : 6/9/2013 4:33:52 PM
==================================================

==================================================
Dump File         : 042413-10405-01.dmp
Crash Time        : 4/24/2013 12:26:49 PM
Bug Check String  : MEMORY_MANAGEMENT
Bug Check Code    : 0x0000001a
Parameter 1       : 00000000`00041790
Parameter 2       : fffffa80`0148de80
Parameter 3       : 00000000`0000ffff
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\042413-10405-01.dmp
Processors Count  : 6
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 309,872
Dump File Time    : 4/24/2013 12:27:35 PM
==================================================

==================================================
Dump File         : 032513-11278-01.dmp
Crash Time        : 3/25/2013 4:50:58 PM
Bug Check String  : PFN_LIST_CORRUPT
Bug Check Code    : 0x0000004e
Parameter 1       : 00000000`00000002
Parameter 2       : 00000000`00232ff0
Parameter 3       : 00000000`0042efff
Parameter 4       : 00000000`00000001
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c40
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c40
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\032513-11278-01.dmp
Processors Count  : 6
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 309,872
Dump File Time    : 3/25/2013 4:52:00 PM
==================================================

==================================================
Dump File         : 011513-10748-01.dmp
Crash Time        : 1/15/2013 5:05:43 PM
Bug Check String  : NTFS_FILE_SYSTEM
Bug Check Code    : 0x00000024
Parameter 1       : 00000000`001904fb
Parameter 2       : fffff880`04f8e7d8
Parameter 3       : fffff880`04f8e030
Parameter 4       : fffff880`018c4cf3
Caused By Driver  : Ntfs.sys
Caused By Address : Ntfs.sys+b1cf3
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+7efc0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\011513-10748-01.dmp
Processors Count  : 6
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 309,872
Dump File Time    : 1/15/2013 5:07:05 PM
==================================================

==================================================
Dump File         : 122112-10670-01.dmp
Crash Time        : 12/21/2012 10:29:53 AM
Bug Check String  : DRIVER_VERIFIER_DETECTED_VIOLATION
Bug Check Code    : 0x000000c4
Parameter 1       : 00000000`00000091
Parameter 2       : 00000000`00000002
Parameter 3       : fffffa80`114b2b50
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7efc0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+7efc0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\122112-10670-01.dmp
Processors Count  : 6
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 309,584
Dump File Time    : 12/21/2012 10:30:43 AM
==================================================

==================================================
Dump File         : 101812-10920-01.dmp
Crash Time        : 10/18/2012 9:12:58 AM
Bug Check String  : PFN_LIST_CORRUPT
Bug Check Code    : 0x0000004e
Parameter 1       : 00000000`00000099
Parameter 2       : 00000000`00036ff7
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`0027c9f7
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7efc0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+7efc0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\101812-10920-01.dmp
Processors Count  : 6
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 309,872
Dump File Time    : 10/18/2012 9:14:21 AM
==================================================

==================================================
Dump File         : 091512-10810-01.dmp
Crash Time        : 9/15/2012 5:40:40 PM
Bug Check String  : PFN_LIST_CORRUPT
Bug Check Code    : 0x0000004e
Parameter 1       : 00000000`00000002
Parameter 2       : 00000000`00064004
Parameter 3       : 00000000`0042efff
Parameter 4       : 00000000`00000001
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+7f1c0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\091512-10810-01.dmp
Processors Count  : 6
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 309,872
Dump File Time    : 9/15/2012 5:41:40 PM
==================================================

==================================================
Dump File         : 091512-10935-01.dmp
Crash Time        : 9/15/2012 10:12:44 AM
Bug Check String  : SYSTEM_SERVICE_EXCEPTION
Bug Check Code    : 0x0000003b
Parameter 1       : 00000000`c0000005
Parameter 2       : fffff800`03016d30
Parameter 3       : fffff880`0990d560
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+7f1c0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\091512-10935-01.dmp
Processors Count  : 6
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 309,872
Dump File Time    : 9/15/2012 10:14:16 AM
==================================================

==================================================
Dump File         : 051612-10654-01.dmp
Crash Time        : 5/16/2012 12:01:04 PM
Bug Check String  : MEMORY_MANAGEMENT
Bug Check Code    : 0x0000001a
Parameter 1       : 00000000`00041790
Parameter 2       : fffffa80`04d8deb0
Parameter 3       : 00000000`0000ffff
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+7f1c0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\051612-10654-01.dmp
Processors Count  : 6
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 313,968
Dump File Time    : 5/16/2012 12:02:08 PM
==================================================

==================================================
Dump File         : 050312-12417-01.dmp
Crash Time        : 5/2/2012 11:30:43 PM
Bug Check String  : PFN_LIST_CORRUPT
Bug Check Code    : 0x0000004e
Parameter 1       : 00000000`00000002
Parameter 2       : 00000000`0019e00b
Parameter 3       : 00000000`0042efff
Parameter 4       : 00000000`00000001
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc80
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+7cc80
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\050312-12417-01.dmp
Processors Count  : 6
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 326,256
Dump File Time    : 5/3/2012 4:26:02 AM
==================================================

==================================================
Dump File         : 042112-23509-01.dmp
Crash Time        : 4/21/2012 5:18:59 PM
Bug Check String  : SYSTEM_SERVICE_EXCEPTION
Bug Check Code    : 0x0000003b
Parameter 1       : 00000000`c0000005
Parameter 2       : fffff800`02f716bf
Parameter 3       : fffff880`0bb47d90
Parameter 4       : 00000000`00000000
Caused By Driver  : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+20a57a
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+7cc80
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\042112-23509-01.dmp
Processors Count  : 6
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 313,968
Dump File Time    : 4/21/2012 5:20:39 PM
==================================================
 



#8 cryptodan

cryptodan

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Posted 06 December 2013 - 06:59 PM

Can you go to Start > All Programs > Accessories > right click on command prompt and then select Run As.

In the black box that comes up can you type in the following:

chkdsk /f

Answer Y

then reboot.




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