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Extraction Failed Access Denied on MSE


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12 replies to this topic

#1 AZrox

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Posted 05 December 2013 - 10:28 PM

Hi all,

 

I made the mistake of trying to uninstall MSE from the control panel add/remove programs. I see now there are threads for proper uninstall on this site.

 

I re-downloaded MSE manually. When trying to run the file getting:

 

 

Extraction Failed. Acess is denied.

 

i386 update udate.exe c; 167de008018dc28ad10d9a7

 

 

The file is Windows XP-KB 93629-SP3-X8 6-eau

 

 

Initially I was able to install MSE, but when trying to update the  program would errir stating there was a bad internet connection.  I tried to install the updates several times.

 

 

Your thoughts please!

 



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#2 cryptodan

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Posted 05 December 2013 - 10:52 PM

That file you mentioned is for Windows XP Service Pack 3 and does not pertain to MSE.

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.

Publish a Snapshot using Speccy

The below is for those who cannot get online

Please take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

===============

Please download MiniToolBox, and save it to your desktop and run it, and checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

#3 AZrox

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Posted 06 December 2013 - 06:49 AM

http://speccy.piriform.com/results/5jt6ZRxpgSFepUw0vIl0hln



#4 AZrox

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Posted 06 December 2013 - 06:56 AM

Successfully flushed the DNS Resolver Cache.

 

# ----------------------------------
# Interface IP Configuration        
# ----------------------------------
pushd interface ip

# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=static addr=156.154.70.22 register=PRIMARY
add dns name="Local Area Connection" addr=156.154.71.22 index=2
set wins name="Local Area Connection" source=dhcp

popd
# End of interface IP configuration

 

Windows IP Configuration

 

        Host Name . . . . . . . . . . . . : YOUR-1A54AB722A

        Primary Dns Suffix  . . . . . . . :

        Node Type . . . . . . . . . . . . : Unknown

        IP Routing Enabled. . . . . . . . : No

        WINS Proxy Enabled. . . . . . . . : No

        DNS Suffix Search List. . . . . . : nycap.rr.com

 

Ethernet adapter Local Area Connection:

 

        Connection-specific DNS Suffix  . : nycap.rr.com

        Description . . . . . . . . . . . : Realtek RTL8139 Family PCI Fast Ethernet NIC

        Physical Address. . . . . . . . . : 00-11-09-12-85-96

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        IP Address. . . . . . . . . . . . : 142.105.143.224

        Subnet Mask . . . . . . . . . . . : 255.255.224.0

        Default Gateway . . . . . . . . . : 142.105.128.1

        DHCP Server . . . . . . . . . . . : 10.118.64.1

        DNS Servers . . . . . . . . . . . : 156.154.70.22

                                            156.154.71.22

        Lease Obtained. . . . . . . . . . : Friday, December 06, 2013 6:30:14 PM

        Lease Expires . . . . . . . . . . : Saturday, December 07, 2013 4:17:54 PM

Server:  UnKnown
Address:  156.154.70.22

Name:    google.com.nycap.rr.com
Address:  92.242.144.10

 

Pinging google.com [74.125.228.69] with 32 bytes of data:

 

Reply from 74.125.228.69: bytes=32 time=24ms TTL=52

Reply from 74.125.228.69: bytes=32 time=25ms TTL=52

 

Ping statistics for 74.125.228.69:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 24ms, Maximum = 25ms, Average = 24ms

Server:  UnKnown
Address:  156.154.70.22

Name:    yahoo.com.nycap.rr.com
Address:  92.242.144.10

 

Pinging yahoo.com [98.139.183.24] with 32 bytes of data:

 

Reply from 98.139.183.24: bytes=32 time=28ms TTL=51

Reply from 98.139.183.24: bytes=32 time=30ms TTL=51

 

Ping statistics for 98.139.183.24:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 28ms, Maximum = 30ms, Average = 29ms

 

Pinging 127.0.0.1 with 32 bytes of data:

 

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

 

Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 11 09 12 85 96 ...... Realtek RTL8139 Family PCI Fast Ethernet NIC - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    142.105.128.1  142.105.143.224   20
        127.0.0.0        255.0.0.0        127.0.0.1       127.0.0.1   1
    142.105.128.0    255.255.224.0  142.105.143.224  142.105.143.224   20
  142.105.143.224  255.255.255.255        127.0.0.1       127.0.0.1   20
  142.105.255.255  255.255.255.255  142.105.143.224  142.105.143.224   20
        224.0.0.0        240.0.0.0  142.105.143.224  142.105.143.224   20
  255.255.255.255  255.255.255.255  142.105.143.224  142.105.143.224   1
Default Gateway:     142.105.128.1
===========================================================================
Persistent Routes:
  None

 

 

 

Thx!



#5 cryptodan

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Posted 06 December 2013 - 06:57 AM

Please download and run the following: COMODO Removal Tool and try your update again. COMODO is notorious for causing issues like this. I would recommend using Windows Firewall or your router for a firewall.

Please post the full results of the mini-toolbox run.

Edited by cryptodan, 06 December 2013 - 06:58 AM.


#6 AZrox

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Posted 06 December 2013 - 11:05 PM

There are several options on this removal tool which one(s) do I select?



#7 cryptodan

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Posted 07 December 2013 - 10:32 AM

Uninstall the Comodo Software that is listed in the Programs and Features, since you did not post the full results.txt I cannot determine that.

#8 AZrox

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Posted 07 December 2013 - 04:34 PM

The removal tool posted states to use it at your own use and may damage your computer.  This is not comforting.  I reposting the complete results of the mini toolbox.  Does Comodo offer their own uninstall insturctions?  This seems risky.

 

 

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================

127.0.0.1       localhost

========================= IP Configuration: ================================

Realtek RTL8139 Family PCI Fast Ethernet NIC = Local Area Connection (Connected)
1394 Net Adapter = 1394 Connection (Connected)

# ----------------------------------
# Interface IP Configuration        
# ----------------------------------
pushd interface ip

# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=static addr=156.154.70.22 register=PRIMARY
add dns name="Local Area Connection" addr=156.154.71.22 index=2
set wins name="Local Area Connection" source=dhcp

popd
# End of interface IP configuration

 

Windows IP Configuration

 

        Host Name . . . . . . . . . . . . : YOUR-1A54AB722A

        Primary Dns Suffix  . . . . . . . :

        Node Type . . . . . . . . . . . . : Unknown

        IP Routing Enabled. . . . . . . . : No

        WINS Proxy Enabled. . . . . . . . : No

        DNS Suffix Search List. . . . . . : nycap.rr.com

 

Ethernet adapter Local Area Connection:

 

        Connection-specific DNS Suffix  . : nycap.rr.com

        Description . . . . . . . . . . . : Realtek RTL8139 Family PCI Fast Ethernet NIC

        Physical Address. . . . . . . . . : 00-11-09-12-85-96

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        IP Address. . . . . . . . . . . . : 142.105.143.224

        Subnet Mask . . . . . . . . . . . : 255.255.224.0

        Default Gateway . . . . . . . . . : 142.105.128.1

        DHCP Server . . . . . . . . . . . : 10.118.64.1

        DNS Servers . . . . . . . . . . . : 156.154.70.22

                                            156.154.71.22

        Lease Obtained. . . . . . . . . . : Saturday, December 07, 2013 4:04:04 PM

        Lease Expires . . . . . . . . . . : Sunday, December 08, 2013 10:00:41 AM

Server:  UnKnown
Address:  156.154.70.22

Name:    google.com.nycap.rr.com
Address:  92.242.144.10

 

Pinging google.com [74.125.228.72] with 32 bytes of data:

 

Reply from 74.125.228.72: bytes=32 time=41ms TTL=52

Reply from 74.125.228.72: bytes=32 time=40ms TTL=52

 

Ping statistics for 74.125.228.72:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 40ms, Maximum = 41ms, Average = 40ms

Server:  UnKnown
Address:  156.154.70.22

Name:    yahoo.com.nycap.rr.com
Address:  92.242.144.10

 

Pinging yahoo.com [98.139.183.24] with 32 bytes of data:

 

Reply from 98.139.183.24: bytes=32 time=31ms TTL=51

Reply from 98.139.183.24: bytes=32 time=42ms TTL=51

 

Ping statistics for 98.139.183.24:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 31ms, Maximum = 42ms, Average = 36ms

 

Pinging 127.0.0.1 with 32 bytes of data:

 

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

 

Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 11 09 12 85 96 ...... Realtek RTL8139 Family PCI Fast Ethernet NIC - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    142.105.128.1  142.105.143.224   20
        127.0.0.0        255.0.0.0        127.0.0.1       127.0.0.1   1
    142.105.128.0    255.255.224.0  142.105.143.224  142.105.143.224   20
  142.105.143.224  255.255.255.255        127.0.0.1       127.0.0.1   20
  142.105.255.255  255.255.255.255  142.105.143.224  142.105.143.224   20
        224.0.0.0        240.0.0.0  142.105.143.224  142.105.143.224   20
  255.255.255.255  255.255.255.255  142.105.143.224  142.105.143.224   1
Default Gateway:     142.105.128.1
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\system32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/07/2013 05:48:23 AM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 8.0.6001.18702, faulting module pdf.ocx, version 6.0.0.878, fault address 0x00002c70.
Processing media-specific event for [iexplore.exe!ws!]

Error: (12/07/2013 00:35:23 AM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (12/06/2013 10:15:29 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (12/06/2013 09:14:57 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (12/06/2013 04:55:45 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (12/06/2013 07:11:24 AM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (12/06/2013 07:10:53 AM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 8.0.6001.18702, faulting module jvm.dll, version 0.0.0.0, fault address 0x00115da8.
Processing media-specific event for [iexplore.exe!ws!]

Error: (12/05/2013 05:23:48 PM) (Source: Microsoft Security Client) (User: )
Description: mssecurityclientmsseces.exe4.4.304.00x80004004updatecmainwindow__onsignatureupdatestatus0security essentialsNILNILNIL

Error: (12/05/2013 01:38:40 PM) (Source: MPSampleSubmission) (User: )
Description: mptelemetry0x80070003moaccachereset4.4.304.0unspecifiedunspecifiedunspecifiedNILNILNIL

Error: (12/05/2013 00:42:19 PM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 6.0.2900.2180, faulting module mshtml.dll, version 6.0.2900.2180, fault address 0x0005d45f.
Processing media-specific event for [iexplore.exe!ws!]

System errors:
=============
Error: (12/07/2013 05:01:52 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
abp480n5
adpu160m
agp440
agpCPQ
Aha154x
aic78u2
aic78xx
AliIde
alim1541
amdagp
amsint
asc
asc3350p
asc3550
cbidf
cd20xrnt
CmdIde
Cpqarray
dac2w2k
dac960nt
dpti2o
hpn
i2omp
ini910u
IntelIde
mraid35x
perc2
perc2hib
ql1080
Ql10wnt
ql12160
ql1240
ql1280
sisagp
Sparrow
symc810
symc8xx
sym_hi
sym_u3
TosIde
ultra
viaagp
ViaIde

Error: (12/06/2013 04:05:39 AM) (Source: Microsoft Antimalware) (User: )
Description: %%8604.4.0304.00.0.0.06%%851YOUR-1A54AB722AOwnerS-1-5-21-3952369646-1253902672-2936552163-10032%%8011%%8030.0.0.00x80070005Access is denied. 3%%854http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x86&eng=0.0.0.0&avdelta=0.0.0.0&asdelta=0.0.0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094

Error: (12/06/2013 04:05:39 AM) (Source: Microsoft Antimalware) (User: )
Description: %%8604.4.0304.00.0.0.06%%851YOUR-1A54AB722AOwnerS-1-5-21-3952369646-1253902672-2936552163-10031%%8001%%8030.0.0.00x80070005Access is denied. 3%%854http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x86&eng=0.0.0.0&avdelta=0.0.0.0&asdelta=0.0.0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094

Error: (12/05/2013 10:55:36 PM) (Source: Microsoft Antimalware) (User: )
Description: %%8604.4.0304.00.0.0.06%%851YOUR-1A54AB722AOwnerS-1-5-21-3952369646-1253902672-2936552163-10032%%8011%%8030.0.0.00x80070005Access is denied. 3%%854http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x86&eng=0.0.0.0&avdelta=0.0.0.0&asdelta=0.0.0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094

Error: (12/05/2013 10:55:36 PM) (Source: Microsoft Antimalware) (User: )
Description: %%8604.4.0304.00.0.0.06%%851YOUR-1A54AB722AOwnerS-1-5-21-3952369646-1253902672-2936552163-10031%%8001%%8030.0.0.00x80070005Access is denied. 3%%854http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x86&eng=0.0.0.0&avdelta=0.0.0.0&asdelta=0.0.0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094

Error: (12/05/2013 05:36:05 PM) (Source: Microsoft Antimalware) (User: )
Description: %%8604.4.0304.00.0.0.06%%851YOUR-1A54AB722AOwnerS-1-5-21-3952369646-1253902672-2936552163-10032%%8011%%8030.0.0.00x80070005Access is denied. 3%%854http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x86&eng=0.0.0.0&avdelta=0.0.0.0&asdelta=0.0.0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094

Error: (12/05/2013 05:36:05 PM) (Source: Microsoft Antimalware) (User: )
Description: %%8604.4.0304.00.0.0.06%%851YOUR-1A54AB722AOwnerS-1-5-21-3952369646-1253902672-2936552163-10031%%8001%%8030.0.0.00x80070005Access is denied. 3%%854http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x86&eng=0.0.0.0&avdelta=0.0.0.0&asdelta=0.0.0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094

Error: (12/05/2013 05:28:18 PM) (Source: Microsoft Antimalware) (User: )
Description: %%8604.4.0304.00.0.0.06%%851YOUR-1A54AB722AOwnerS-1-5-21-3952369646-1253902672-2936552163-10032%%8011%%8030.0.0.00x80070005Access is denied. 3%%854http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x86&eng=0.0.0.0&avdelta=0.0.0.0&asdelta=0.0.0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094

Error: (12/05/2013 05:28:18 PM) (Source: Microsoft Antimalware) (User: )
Description: %%8604.4.0304.00.0.0.06%%851YOUR-1A54AB722AOwnerS-1-5-21-3952369646-1253902672-2936552163-10031%%8001%%8030.0.0.00x80070005Access is denied. 3%%854http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x86&eng=0.0.0.0&avdelta=0.0.0.0&asdelta=0.0.0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094

Error: (12/05/2013 05:21:45 PM) (Source: Microsoft Antimalware) (User: )
Description: %%8604.4.0304.00.0.0.06%%851YOUR-1A54AB722AOwnerS-1-5-21-3952369646-1253902672-2936552163-10032%%8011%%8030.0.0.00x80070005Access is denied. 3%%854http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x86&eng=0.0.0.0&avdelta=0.0.0.0&asdelta=0.0.0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094

Microsoft Office Sessions:
=========================
Error: (12/07/2013 05:48:23 AM) (Source: Application Error)(User: )
Description: iexplore.exe8.0.6001.18702pdf.ocx6.0.0.87800002c70

Error: (12/07/2013 00:35:23 AM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (12/06/2013 10:15:29 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (12/06/2013 09:14:57 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (12/06/2013 04:55:45 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (12/06/2013 07:11:24 AM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (12/06/2013 07:10:53 AM) (Source: Application Error)(User: )
Description: iexplore.exe8.0.6001.18702jvm.dll0.0.0.000115da8

Error: (12/05/2013 05:23:48 PM) (Source: Microsoft Security Client)(User: )
Description: mssecurityclientmsseces.exe4.4.304.00x80004004updatecmainwindow__onsignatureupdatestatus0security essentialsNILNILNIL

Error: (12/05/2013 01:38:40 PM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry0x80070003moaccachereset4.4.304.0unspecifiedunspecifiedunspecifiedNILNILNIL

Error: (12/05/2013 00:42:19 PM) (Source: Application Error)(User: )
Description: iexplore.exe6.0.2900.2180mshtml.dll6.0.2900.21800005d45f

=========================== Installed Programs ============================

Adobe Flash Player 11 ActiveX (Version: 11.9.900.152)
Adobe Reader 6.0 (Version: 6.0)
ATI - Software Uninstall Utility (Version: 6.14.10.1010)
ATI Control Panel (Version: 6.14.10.5134)
ATI Display Driver (Version: 8.08-041111a-019690C)
Comodo Dragon (Version: 30.0.0.0)
COMODO Firewall (Version: 6.3.39949.2976)
Digital Media Reader (Version: 1.10)
GeekBuddy (Version: 4.10.75)
IrfanView (remove only) (Version: 4.36)
Java 2 Runtime Environment, SE v1.4.2 (Version: 1.4.2)
Learn2 Player (Uninstall Only)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft Works (Version: 08.04.0623)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Multimedia Keyboard Driver
Nero BurnRights
Nero OEM
PowerDVD
RealPlayer Basic
Realtek AC'97 Audio
SoftV92 Data Fax Modem with SmartCP
Speccy (Version: 1.24)
SUPERAntiSpyware (Version: 5.6.1042)
Update for Windows XP (KB2749655) (Version: 1)
Update for Windows XP (KB2863058) (Version: 1)
Update for Windows XP (KB898461) (Version: 1)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
Viewpoint Media Player
WebFldrs XP (Version: 9.50.7523)
Windows Backup Utility (Version: 5.1)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Media Format Runtime
Windows Media Player 10
Windows XP Service Pack 3 (Version: 20080414.031525)

========================= Memory info: ===================================

Percentage of memory in use: 86%
Total physical RAM: 382.48 MB
Available physical RAM: 50.79 MB
Total Pagefile: 917.93 MB
Available Pagefile: 448.56 MB
Total Virtual: 2047.88 MB
Available Virtual: 1961.2 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:145.34 GB) (Free:133.59 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:3.7 GB) (Free:1.68 GB) FAT32

========================= Users: ========================================

User accounts for \\YOUR-1A54AB722A

Administrator            ASPNET                   Guest                   
HelpAssistant            Owner                    SUPPORT_388945a0        

**** End of log ****



#9 cryptodan

cryptodan

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Posted 07 December 2013 - 04:51 PM

That tool is the one that is available from Comodo's own website and forum. You will want to uninstall the firewall and comodo dragon.

#10 AZrox

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Posted 07 December 2013 - 11:43 PM

Hello,

 

I was able to unistall Comodo Dragon, but unsuccessful in unistalling Comodo memory firewall.  I did a restart and tried to uninstall the firewall from the removal tool again, no luck. What next?

 

Also, can you post a link for a MSE download for XP? It is not the esiest download to find.

 

Thx much!

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Owner (administrator) on 07-12-2013 at 23:38:22
Running from "C:\Documents and Settings\Owner\Desktop"
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

 

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================

127.0.0.1       localhost

========================= IP Configuration: ================================

Realtek RTL8139 Family PCI Fast Ethernet NIC = Local Area Connection (Connected)
1394 Net Adapter = 1394 Connection (Connected)

# ----------------------------------
# Interface IP Configuration        
# ----------------------------------
pushd interface ip

# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=static addr=156.154.70.22 register=PRIMARY
add dns name="Local Area Connection" addr=156.154.71.22 index=2
set wins name="Local Area Connection" source=dhcp

popd
# End of interface IP configuration

 

Windows IP Configuration

 

        Host Name . . . . . . . . . . . . : YOUR-1A54AB722A

        Primary Dns Suffix  . . . . . . . :

        Node Type . . . . . . . . . . . . : Unknown

        IP Routing Enabled. . . . . . . . : No

        WINS Proxy Enabled. . . . . . . . : No

        DNS Suffix Search List. . . . . . : nycap.rr.com

 

Ethernet adapter Local Area Connection:

 

        Connection-specific DNS Suffix  . : nycap.rr.com

        Description . . . . . . . . . . . : Realtek RTL8139 Family PCI Fast Ethernet NIC

        Physical Address. . . . . . . . . : 00-11-09-12-85-96

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        IP Address. . . . . . . . . . . . : 142.105.143.224

        Subnet Mask . . . . . . . . . . . : 255.255.224.0

        Default Gateway . . . . . . . . . : 142.105.128.1

        DHCP Server . . . . . . . . . . . : 10.118.64.1

        DNS Servers . . . . . . . . . . . : 156.154.70.22

                                            156.154.71.22

        Lease Obtained. . . . . . . . . . : Saturday, December 07, 2013 11:26:10 PM

        Lease Expires . . . . . . . . . . : Sunday, December 08, 2013 10:00:43 AM

Server:  UnKnown
Address:  156.154.70.22

Name:    google.com.nycap.rr.com
Address:  92.242.144.10

 

Pinging google.com [74.125.228.73] with 32 bytes of data:

 

Reply from 74.125.228.73: bytes=32 time=38ms TTL=52

Reply from 74.125.228.73: bytes=32 time=46ms TTL=52

 

Ping statistics for 74.125.228.73:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 38ms, Maximum = 46ms, Average = 42ms

Server:  UnKnown
Address:  156.154.70.22

Name:    yahoo.com.nycap.rr.com
Address:  92.242.144.10

 

Pinging yahoo.com [98.139.183.24] with 32 bytes of data:

 

Reply from 98.139.183.24: bytes=32 time=47ms TTL=51

Reply from 98.139.183.24: bytes=32 time=48ms TTL=51

 

Ping statistics for 98.139.183.24:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 47ms, Maximum = 48ms, Average = 47ms

 

Pinging 127.0.0.1 with 32 bytes of data:

 

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

 

Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 11 09 12 85 96 ...... Realtek RTL8139 Family PCI Fast Ethernet NIC - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    142.105.128.1  142.105.143.224   20
        127.0.0.0        255.0.0.0        127.0.0.1       127.0.0.1   1
    142.105.128.0    255.255.224.0  142.105.143.224  142.105.143.224   20
  142.105.143.224  255.255.255.255        127.0.0.1       127.0.0.1   20
  142.105.255.255  255.255.255.255  142.105.143.224  142.105.143.224   20
        224.0.0.0        240.0.0.0  142.105.143.224  142.105.143.224   20
  255.255.255.255  255.255.255.255  142.105.143.224  142.105.143.224   1
Default Gateway:     142.105.128.1
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\system32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/07/2013 04:53:55 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (12/07/2013 05:48:23 AM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 8.0.6001.18702, faulting module pdf.ocx, version 6.0.0.878, fault address 0x00002c70.
Processing media-specific event for [iexplore.exe!ws!]

Error: (12/07/2013 00:35:23 AM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (12/06/2013 10:15:29 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (12/06/2013 09:14:57 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (12/06/2013 04:55:45 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (12/06/2013 07:11:24 AM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (12/06/2013 07:10:53 AM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 8.0.6001.18702, faulting module jvm.dll, version 0.0.0.0, fault address 0x00115da8.
Processing media-specific event for [iexplore.exe!ws!]

Error: (12/05/2013 05:23:48 PM) (Source: Microsoft Security Client) (User: )
Description: mssecurityclientmsseces.exe4.4.304.00x80004004updatecmainwindow__onsignatureupdatestatus0security essentialsNILNILNIL

Error: (12/05/2013 01:38:40 PM) (Source: MPSampleSubmission) (User: )
Description: mptelemetry0x80070003moaccachereset4.4.304.0unspecifiedunspecifiedunspecifiedNILNILNIL

System errors:
=============
Error: (12/07/2013 05:01:52 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
abp480n5
adpu160m
agp440
agpCPQ
Aha154x
aic78u2
aic78xx
AliIde
alim1541
amdagp
amsint
asc
asc3350p
asc3550
cbidf
cd20xrnt
CmdIde
Cpqarray
dac2w2k
dac960nt
dpti2o
hpn
i2omp
ini910u
IntelIde
mraid35x
perc2
perc2hib
ql1080
Ql10wnt
ql12160
ql1240
ql1280
sisagp
Sparrow
symc810
symc8xx
sym_hi
sym_u3
TosIde
ultra
viaagp
ViaIde

Error: (12/06/2013 04:05:39 AM) (Source: Microsoft Antimalware) (User: )
Description: %%8604.4.0304.00.0.0.06%%851YOUR-1A54AB722AOwnerS-1-5-21-3952369646-1253902672-2936552163-10032%%8011%%8030.0.0.00x80070005Access is denied. 3%%854http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x86&eng=0.0.0.0&avdelta=0.0.0.0&asdelta=0.0.0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094

Error: (12/06/2013 04:05:39 AM) (Source: Microsoft Antimalware) (User: )
Description: %%8604.4.0304.00.0.0.06%%851YOUR-1A54AB722AOwnerS-1-5-21-3952369646-1253902672-2936552163-10031%%8001%%8030.0.0.00x80070005Access is denied. 3%%854http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x86&eng=0.0.0.0&avdelta=0.0.0.0&asdelta=0.0.0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094

Error: (12/05/2013 10:55:36 PM) (Source: Microsoft Antimalware) (User: )
Description: %%8604.4.0304.00.0.0.06%%851YOUR-1A54AB722AOwnerS-1-5-21-3952369646-1253902672-2936552163-10032%%8011%%8030.0.0.00x80070005Access is denied. 3%%854http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x86&eng=0.0.0.0&avdelta=0.0.0.0&asdelta=0.0.0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094

Error: (12/05/2013 10:55:36 PM) (Source: Microsoft Antimalware) (User: )
Description: %%8604.4.0304.00.0.0.06%%851YOUR-1A54AB722AOwnerS-1-5-21-3952369646-1253902672-2936552163-10031%%8001%%8030.0.0.00x80070005Access is denied. 3%%854http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x86&eng=0.0.0.0&avdelta=0.0.0.0&asdelta=0.0.0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094

Error: (12/05/2013 05:36:05 PM) (Source: Microsoft Antimalware) (User: )
Description: %%8604.4.0304.00.0.0.06%%851YOUR-1A54AB722AOwnerS-1-5-21-3952369646-1253902672-2936552163-10032%%8011%%8030.0.0.00x80070005Access is denied. 3%%854http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x86&eng=0.0.0.0&avdelta=0.0.0.0&asdelta=0.0.0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094

Error: (12/05/2013 05:36:05 PM) (Source: Microsoft Antimalware) (User: )
Description: %%8604.4.0304.00.0.0.06%%851YOUR-1A54AB722AOwnerS-1-5-21-3952369646-1253902672-2936552163-10031%%8001%%8030.0.0.00x80070005Access is denied. 3%%854http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x86&eng=0.0.0.0&avdelta=0.0.0.0&asdelta=0.0.0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094

Error: (12/05/2013 05:28:18 PM) (Source: Microsoft Antimalware) (User: )
Description: %%8604.4.0304.00.0.0.06%%851YOUR-1A54AB722AOwnerS-1-5-21-3952369646-1253902672-2936552163-10032%%8011%%8030.0.0.00x80070005Access is denied. 3%%854http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x86&eng=0.0.0.0&avdelta=0.0.0.0&asdelta=0.0.0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094

Error: (12/05/2013 05:28:18 PM) (Source: Microsoft Antimalware) (User: )
Description: %%8604.4.0304.00.0.0.06%%851YOUR-1A54AB722AOwnerS-1-5-21-3952369646-1253902672-2936552163-10031%%8001%%8030.0.0.00x80070005Access is denied. 3%%854http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x86&eng=0.0.0.0&avdelta=0.0.0.0&asdelta=0.0.0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094

Error: (12/05/2013 05:21:45 PM) (Source: Microsoft Antimalware) (User: )
Description: %%8604.4.0304.00.0.0.06%%851YOUR-1A54AB722AOwnerS-1-5-21-3952369646-1253902672-2936552163-10032%%8011%%8030.0.0.00x80070005Access is denied. 3%%854http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x86&eng=0.0.0.0&avdelta=0.0.0.0&asdelta=0.0.0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094

Microsoft Office Sessions:
=========================
Error: (12/07/2013 04:53:55 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (12/07/2013 05:48:23 AM) (Source: Application Error)(User: )
Description: iexplore.exe8.0.6001.18702pdf.ocx6.0.0.87800002c70

Error: (12/07/2013 00:35:23 AM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (12/06/2013 10:15:29 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (12/06/2013 09:14:57 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (12/06/2013 04:55:45 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (12/06/2013 07:11:24 AM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (12/06/2013 07:10:53 AM) (Source: Application Error)(User: )
Description: iexplore.exe8.0.6001.18702jvm.dll0.0.0.000115da8

Error: (12/05/2013 05:23:48 PM) (Source: Microsoft Security Client)(User: )
Description: mssecurityclientmsseces.exe4.4.304.00x80004004updatecmainwindow__onsignatureupdatestatus0security essentialsNILNILNIL

Error: (12/05/2013 01:38:40 PM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry0x80070003moaccachereset4.4.304.0unspecifiedunspecifiedunspecifiedNILNILNIL

=========================== Installed Programs ============================

Adobe Flash Player 11 ActiveX (Version: 11.9.900.152)
Adobe Reader 6.0 (Version: 6.0)
ATI - Software Uninstall Utility (Version: 6.14.10.1010)
ATI Control Panel (Version: 6.14.10.5134)
ATI Display Driver (Version: 8.08-041111a-019690C)
COMODO Firewall (Version: 6.3.39949.2976)
Digital Media Reader (Version: 1.10)
GeekBuddy (Version: 4.10.75)
IrfanView (remove only) (Version: 4.36)
Java 2 Runtime Environment, SE v1.4.2 (Version: 1.4.2)
Learn2 Player (Uninstall Only)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft Works (Version: 08.04.0623)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Multimedia Keyboard Driver
Nero BurnRights
Nero OEM
PowerDVD
RealPlayer Basic
Realtek AC'97 Audio
SoftV92 Data Fax Modem with SmartCP
Speccy (Version: 1.24)
SUPERAntiSpyware (Version: 5.6.1042)
Update for Windows XP (KB2749655) (Version: 1)
Update for Windows XP (KB2863058) (Version: 1)
Update for Windows XP (KB898461) (Version: 1)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
Viewpoint Media Player
WebFldrs XP (Version: 9.50.7523)
Windows Backup Utility (Version: 5.1)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Media Format Runtime
Windows Media Player 10
Windows XP Service Pack 3 (Version: 20080414.031525)

========================= Memory info: ===================================

Percentage of memory in use: 78%
Total physical RAM: 382.48 MB
Available physical RAM: 83.52 MB
Total Pagefile: 917.93 MB
Available Pagefile: 551.13 MB
Total Virtual: 2047.88 MB
Available Virtual: 1969.2 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:145.34 GB) (Free:134.12 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:3.7 GB) (Free:1.68 GB) FAT32

========================= Users: ========================================

User accounts for \\YOUR-1A54AB722A

Administrator            ASPNET                   Guest                   
HelpAssistant            Owner                    SUPPORT_388945a0        

**** End of log ****



#11 noknojon

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  • Local time:05:43 AM

Posted 08 December 2013 - 02:30 AM

Direct from Microsoft MSE download link -

Please read This Post from quietman7 on the removal of Comodo -


#12 AZrox

AZrox
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  • 114 posts
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  • Local time:02:43 PM

Posted 08 December 2013 - 03:44 AM

I have successfully uninstalled Comodo and all its files.  I have turned on the Windows Firewall.  Prior to Aussie Addict's post I was able do download and install MSE. 

 

Thx Madman and Addict! Problems have beenr resolved.



#13 cryptodan

cryptodan

    Bleepin Madman


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Posted 08 December 2013 - 07:10 AM

You are welcome, and you should be good to go without the use of Comodo.




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