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New hard drive not detecting cards


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#1 shepherd55

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Posted 05 December 2013 - 09:35 PM

After installing new hard drive and the os. All went well except the hard drive is not recognizing the ethernet or video card. Discovered while trying to make a network connection. Neither show in device manager. I was going to remove and reinstall the cards but that is a problem also. I have a Dell Optiplex 745. Running XP pro. The cards appear to be built into the motherboard. What can I do to fix this ? Thank you

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#2 JohnC_21

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Posted 05 December 2013 - 10:19 PM

Get the service tag number off of the computer and enter it here.

 

http://www.dell.com/support/drivers/us/en/04/DriversHome/ShowProductSelector?fkey=Drivers_PS

 

If you do not have the service tag number, you can try this link.

 

http://www.dell.com/support/drivers/us/en/04/Product/optiplex-745

 

Here are the specs for your computer:

 

http://www.dell.com/downloads/global/products/optix/en/opti_745techspecs.pdf

 

I am not sure if you have an add-on video card or you are using the intergrated video chip on the motherboard. If you have the graphics chip on the motherboard, I believe that this is your driver but you should confirm this.

 

https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&ProductLine=Desktop+graphics+drivers&ProductProduct=Intel%C2%AE+82Q965+Graphics+and+Memory+Controller+Hub+%28GMCH%29&ProdId=2583&LineId=1100&FamilyId=39&OSVersion=Windows+XP++Professional*






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