Five months ago I had to pay the $300.00 to get my files un-encrypted by cri-loc.
My green dot code is 4344 3693 2504 52 Cri-loc accepted it and began the un-encryption process. Now I need how to permanently un-encrypt my data files.
Ignoring the morals or fairness, they did say at the end if I had problem files to list the and they would try again. Obviously I could not test over ten thousand files. They had also warned if I tried to removed their files, they would retaliate by encrypting permanently.
Last week, I tried to convert a Word .doc file to an Adobe .pdf file. I had never tried that before. I am not convinced that was the reason, but slowly, over days, just my data files have become encrypted again - in a similar fashion similar to the Cri-loc. My most favored computer professional took my computer for a week and decided the files were encrypted. There is no hope unless the nice folks at Cri-loc have provided some way for geeks like me to get my files re-un-encrypted.
Has anyone had any experience like this? TO BE SIMPLE, does anyone know how I can unencrypt the subset of Cri-loc files that have been encrypted twice now? I have no proof that Cri-loc is the cause but I do have ancillary and collaborative evident like old Cri-loc messages reappearing at illogical times.
I have a hate-like relationship with Cri-loc. While I despise their immoral actions, I do admire their ability to actually do it. I cannot believe they would let some glitch in their program ruin my computer life after dutifully paying my $300.00. I believe they should feel honor -bound to help me
I need for them to become aware of my problem and allow me some way to un-encrypt these files a second time.
This time, it is just data files specific to a specific program, not the program. Like .doc & .docx; .pdf. I use accounting & tax return programs that create their own unique data file extensions. Even those are not encrypted.
I will appreciate any ideas - no matter how outlandish or "out side the box" they may appear