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Problem with constant freezing computer


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6 replies to this topic

#1 Jesse365

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Posted 04 December 2013 - 10:30 PM

Hi, my name is Jesse. Today I logged into my computer and for some reason everything I do makes the computer hang. Any help would be appreciated as this is my music production Laptop. Thanks.

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#2 hamluis

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Posted 05 December 2013 - 10:10 AM

Good morning :).

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 Jesse365

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Posted 05 December 2013 - 03:56 PM

Good morning. Here is the Minitoolbox log:

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by laptop (administrator) on 05-12-2013 at 14:48:40
Running from "C:\Users\laptop\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/05/2013 00:01:55 AM) (Source: Application Hang) (User: )
Description: The program SignalIslandUi.exe version 2.1.23.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: db0

Start Time: 01cef16cb9d849a3

Termination Time: 5

Application Path: C:\Program Files\Intel\TurboBoost\SignalIslandUi.exe

Report Id: 49dda2ae-5d70-11e3-8ed1-5404a64c39a6

Error: (12/04/2013 06:52:35 PM) (Source: Application Error) (User: )
Description: Faulting application name: reaper_host32.exe, version: 0.0.0.0, time stamp: 0x5033f257
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1116
Exception code: 0x0eedfade
Fault offset: 0x0000c41f
Faulting process id: 0xa84
Faulting application start time: 0xreaper_host32.exe0
Faulting application path: reaper_host32.exe1
Faulting module path: reaper_host32.exe2
Report Id: reaper_host32.exe3

Error: (12/04/2013 06:51:15 PM) (Source: Application Error) (User: )
Description: Faulting application name: reaper_host32.exe, version: 0.0.0.0, time stamp: 0x5033f257
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1116
Exception code: 0x0eedfade
Fault offset: 0x0000c41f
Faulting process id: 0xaa8
Faulting application start time: 0xreaper_host32.exe0
Faulting application path: reaper_host32.exe1
Faulting module path: reaper_host32.exe2
Report Id: reaper_host32.exe3

Error: (12/04/2013 03:38:32 PM) (Source: MsiInstaller) (User: laptop-PC)
Description: Product: ScorpionSaver -- Error 1404. Could not delete key \Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects.  System error .  Verify that you have sufficient access to that key, or contact your support personnel.

Error: (12/04/2013 03:38:11 PM) (Source: MsiInstaller) (User: laptop-PC)
Description: Product: ScorpionSaver -- Error 1404. Could not delete key \Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects.  System error .  Verify that you have sufficient access to that key, or contact your support personnel.

Error: (12/04/2013 03:38:10 PM) (Source: MsiInstaller) (User: laptop-PC)
Description: Product: ScorpionSaver -- Error 1404. Could not delete key \Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects.  System error .  Verify that you have sufficient access to that key, or contact your support personnel.

Error: (12/04/2013 03:38:06 PM) (Source: MsiInstaller) (User: laptop-PC)
Description: Product: ScorpionSaver -- Error 1404. Could not delete key \Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects.  System error .  Verify that you have sufficient access to that key, or contact your support personnel.

Error: (12/04/2013 03:38:05 PM) (Source: MsiInstaller) (User: laptop-PC)
Description: Product: ScorpionSaver -- Error 1404. Could not delete key \Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects.  System error .  Verify that you have sufficient access to that key, or contact your support personnel.

Error: (12/04/2013 03:38:04 PM) (Source: MsiInstaller) (User: laptop-PC)
Description: Product: ScorpionSaver -- Error 1404. Could not delete key \Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects.  System error .  Verify that you have sufficient access to that key, or contact your support personnel.

Error: (12/04/2013 03:38:03 PM) (Source: MsiInstaller) (User: laptop-PC)
Description: Product: ScorpionSaver -- Error 1404. Could not delete key \Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects.  System error .  Verify that you have sufficient access to that key, or contact your support personnel.


System errors:
=============
Error: (12/04/2013 09:46:17 PM) (Source: Service Control Manager) (User: )
Description: The Intel® Management and Security Application User Notification Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (12/04/2013 09:46:17 PM) (Source: Service Control Manager) (User: )
Description: The Intel® Management and Security Application Local Management Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.

Error: (12/04/2013 09:46:17 PM) (Source: Service Control Manager) (User: )
Description: The Intel® Turbo Boost Technology Monitor 2.0 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.

Error: (12/04/2013 09:46:17 PM) (Source: Service Control Manager) (User: )
Description: The Windows Presentation Foundation Font Cache 3.0.0.0 service failed to start due to the following error:
%%1053

Error: (12/04/2013 09:46:17 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Presentation Foundation Font Cache 3.0.0.0 service to connect.

Error: (12/04/2013 09:46:16 PM) (Source: Service Control Manager) (User: )
Description: The Windows Presentation Foundation Font Cache 3.0.0.0 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.

Error: (12/04/2013 09:46:16 PM) (Source: Service Control Manager) (User: )
Description: The Windows Media Player Network Sharing Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.

Error: (12/04/2013 09:46:16 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.

Error: (12/04/2013 09:46:16 PM) (Source: Service Control Manager) (User: )
Description: The Windows Modules Installer service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.

Error: (12/04/2013 09:46:16 PM) (Source: Service Control Manager) (User: )
Description: The Spybot-S&D 2 Security Center Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.


Microsoft Office Sessions:
=========================
Error: (12/05/2013 00:01:55 AM) (Source: Application Hang)(User: )
Description: SignalIslandUi.exe2.1.23.0db001cef16cb9d849a35C:\Program Files\Intel\TurboBoost\SignalIslandUi.exe49dda2ae-5d70-11e3-8ed1-5404a64c39a6

Error: (12/04/2013 06:52:35 PM) (Source: Application Error)(User: )
Description: reaper_host32.exe0.0.0.05033f257KERNELBASE.dll6.1.7601.1822951fb11160eedfade0000c41fa8401cef15442d217b9C:\Program Files\REAPER (x64)\Plugins\reaper_host32.exeC:\Windows\syswow64\KERNELBASE.dll87606c9e-5d47-11e3-bbc8-5404a64c39a6

Error: (12/04/2013 06:51:15 PM) (Source: Application Error)(User: )
Description: reaper_host32.exe0.0.0.05033f257KERNELBASE.dll6.1.7601.1822951fb11160eedfade0000c41faa801cef1541a0528c9C:\Program Files\REAPER (x64)\Plugins\reaper_host32.exeC:\Windows\syswow64\KERNELBASE.dll57c23e50-5d47-11e3-bbc8-5404a64c39a6

Error: (12/04/2013 03:38:32 PM) (Source: MsiInstaller)(User: laptop-PC)
Description: Product: ScorpionSaver -- Error 1404. Could not delete key \Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects.  System error .  Verify that you have sufficient access to that key, or contact your support personnel.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (12/04/2013 03:38:11 PM) (Source: MsiInstaller)(User: laptop-PC)
Description: Product: ScorpionSaver -- Error 1404. Could not delete key \Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects.  System error .  Verify that you have sufficient access to that key, or contact your support personnel.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (12/04/2013 03:38:10 PM) (Source: MsiInstaller)(User: laptop-PC)
Description: Product: ScorpionSaver -- Error 1404. Could not delete key \Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects.  System error .  Verify that you have sufficient access to that key, or contact your support personnel.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (12/04/2013 03:38:06 PM) (Source: MsiInstaller)(User: laptop-PC)
Description: Product: ScorpionSaver -- Error 1404. Could not delete key \Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects.  System error .  Verify that you have sufficient access to that key, or contact your support personnel.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (12/04/2013 03:38:05 PM) (Source: MsiInstaller)(User: laptop-PC)
Description: Product: ScorpionSaver -- Error 1404. Could not delete key \Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects.  System error .  Verify that you have sufficient access to that key, or contact your support personnel.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (12/04/2013 03:38:04 PM) (Source: MsiInstaller)(User: laptop-PC)
Description: Product: ScorpionSaver -- Error 1404. Could not delete key \Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects.  System error .  Verify that you have sufficient access to that key, or contact your support personnel.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (12/04/2013 03:38:03 PM) (Source: MsiInstaller)(User: laptop-PC)
Description: Product: ScorpionSaver -- Error 1404. Could not delete key \Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects.  System error .  Verify that you have sufficient access to that key, or contact your support personnel.(NULL)(NULL)(NULL)(NULL)(NULL)


=========================== Installed Programs ============================

µTorrent (Version: 3.3.2.30303)
Addictive Drums
Addictive Drums 1.5.2
Adobe Flash Player 12 ActiveX (Version: 12.0.0.24)
Adobe Flash Player 12 Plugin (Version: 12.0.0.17)
Adobe Shockwave Player 12.0 (Version: 12.0.6.147)
Alcor Micro USB Card Reader (Version: 1.2.0117.08443)
AmpegSVX (Version: 1.1.0)
AmpliTube Metal (Version: 1.0.0)
Apple Application Support (Version: 2.3.4)
Apple Software Update (Version: 2.1.3.127)
ASIO4ALL (Version: 2.10)
Asmedia ASM104x USB 3.0 Host Controller Driver (Version: 1.14.2.0)
ASUS AI Recovery (Version: 1.0.13)
ASUS FaceLogon (Version: 1.0.0013)
ASUS FancyStart (Version: 1.1.0)
ASUS LifeFrame3 (Version: 3.0.28)
ASUS Live Update (Version: 3.1.2)
ASUS Power4Gear Hybrid (Version: 1.1.50)
ASUS Splendid Video Enhancement Technology (Version: 1.02.0037)
ASUS Virtual Camera (Version: 1.0.24)
ASUS WebStorage (Version: 3.0.108.222)
AsusScr_K3 Series_ENG (Version: 1.0.0001)
AsusVibe2.0 (Version: 2.0.7.142)
Atheros Driver Installation Program (Version: 9.0)
ATK Package (Version: 1.0.0010)
Audacity 2.0.4 (Version: 2.0.4)
CCleaner (Version: 4.07)
Control ActiveX de Windows Live Mesh para conexiones remotas (Version: 15.4.5722.2)
Contrôle ActiveX Windows Live Mesh pour connexions à distance (Version: 15.4.5722.2)
Controlo ActiveX do Windows Live Mesh para Ligações Remotas (Version: 15.4.5722.2)
CPUID CPU-Z 1.66.1
CyberLink LabelPrint (Version: 2.5.3624)
CyberLink Media Suite (Version: 8.0.2926)
CyberLink Power2Go (Version: 7.0.0.1126)
D3DX10 (Version: 15.4.2368.0902)
DigiTech GNX4 Drivers (Version: 2.1.0)
Edirol HQ Orchestral v1.01
Edison
Fast Boot (Version: 1.0.10)
FL Studio 9
Freecorder 8 Applications (8.0.1.19) (Version: 8.0.1.19)
Freecorder extension x64 (Version: 7.0.0.13)
Galeria de Fotografias do Windows Live (Version: 15.4.3502.0922)
Galería fotográfica de Windows Live (Version: 15.4.3502.0922)
Galerie de photos Windows Live (Version: 15.4.3502.0922)
Google Earth Plug-in (Version: 7.1.1.1888)
Google Update Helper (Version: 1.3.22.3)
Groove Monkee Sample Pack
Guitar Pro 5.2
Guitar Pro 6
Hardcore
IL Autogun
IL Download Manager
Intel® Control Center (Version: 1.2.1.1007)
Intel® Management Engine Components (Version: 7.0.0.1144)
Intel® Processor Graphics (Version: 9.17.10.2932)
Intel® Turbo Boost Technology Monitor 2.0 (Version: 2.1.23.0)
Java 7 Update 45 (Version: 7.0.450)
Java Auto Updater (Version: 2.1.9.8)
Junk Mail filter update (Version: 15.4.3502.0922)
LAME v3.99.3 (for Windows)
Luxonix Purity VSTi v1.1.2
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Movie Maker 6.0 for Windows 7 (64-bit) (Version: 6.0.0)
Mozilla Firefox 25.0.1 (x86 en-US) (Version: 25.0.1)
Mozilla Maintenance Service (Version: 25.0.1)
Mp3tag v2.57 (Version: v2.57)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MusicLab RealGuitar (Version: 3.0)
Native Instruments Abbey Road 60s Drums (Version: 1.2.0.003)
Native Instruments Abbey Road 70s Drums (Version: 1.2.0.004)
Native Instruments Abbey Road 80s Drums (Version: 1.1.0.004)
Native Instruments Abbey Road Modern Drums (Version: 1.1.0.005)
Native Instruments Absynth 5 (Version: 5.1.0.1013)
Native Instruments Alicias Keys (Version: 1.3.0.005)
Native Instruments Balinese Gamelan (Version: 1.1.0.006)
Native Instruments Battery 3 (Version: 3.2.2.633)
Native Instruments Battery Library Importer for Maschine (Version: 1.0.0.003)
Native Instruments Berlin Concert Grand (Version: 1.3.0.004)
Native Instruments Controller Editor (Version: 1.3.5.667)
Native Instruments Evolve Mutations (Version: 1.1.0.004)
Native Instruments Evolve Mutations 2 (Version: 1.1.0.006)
Native Instruments FM8 (Version: 1.2.0.1016)
Native Instruments George Duke Soul Treasures (Version: 1.1.0.003)
Native Instruments Guitar Rig 5 (Version: 5.0.2.2476)
Native Instruments Komplete 8 Ultimate (Version: 8.0.0.003)
Native Instruments Kontakt 5 (Version: 5.0.0.5133)
Native Instruments Kontakt Factory Library (Version: 1.0.0.004)
Native Instruments Maschine Drum Selection (Version: 1.1.0.005)
Native Instruments Massive (Version: 1.3.0.2050)
Native Instruments New York Concert Grand (Version: 1.3.0.004)
Native Instruments Rammfire (Version: 1.1.0.003)
Native Instruments Razor (Version: 1.1.0.005)
Native Instruments Reaktor 5 (Version: 5.6.1.11150)
Native Instruments Reaktor Prism (Version: 1.2.0.005)
Native Instruments Reaktor Spark R2 (Version: 1.1.0.004)
Native Instruments Reflektor (Version: 1.2.0.003)
Native Instruments Scarbee Funk Guitarist (Version: 1.1.0.006)
Native Instruments Scarbee Jay-Bass (Version: 1.1.0.005)
Native Instruments Scarbee MM-Bass (Version: 1.2.0.006)
Native Instruments Scarbee MM-Bass Amped (Version: 1.1.0.002)
Native Instruments Scarbee Pre-Bass (Version: 1.1.0.004)
Native Instruments Scarbee Pre-Bass Amped (Version: 1.1.0.003)
Native Instruments Scarbee Vintage Keys (Version: 1.1.0.002)
Native Instruments Service Center (Version: 2.3.0.853)
Native Instruments Session Strings Pro (Version: 1.2.0.003)
Native Instruments Studio Drummer (Version: 1.0.0.005)
Native Instruments The Finger R2 (Version: 1.1.0.004)
Native Instruments The Mouth (Version: 1.1.0.003)
Native Instruments Traktors 12 (Version: 1.1.0.002)
Native Instruments Transient Master (Version: 1.0.0.004)
Native Instruments Upright Piano (Version: 1.3.0.004)
Native Instruments VC 160 (Version: 1.1.0.001)
Native Instruments VC 2A (Version: 1.1.0.001)
Native Instruments VC 76 (Version: 1.1.0.001)
Native Instruments Vienna Concert Grand (Version: 1.3.0.003)
Native Instruments Vintage Organs (Version: 1.1.0.007)
Native Instruments West Africa (Version: 1.1.0.004)
Norton Security Suite (Version: 21.1.0.18)
Notepad++ (Version: 6.4.5)
Nuance PDF Reader (Version: 6.00.0041)
NVIDIA Drivers (Version: 1.3)
Pianoteq v2.3.0
PoiZone
QuickTime (Version: 7.74.80.86)
Realtek High Definition Audio Driver (Version: 6.0.1.6304)
REAPER (x64)
Recover My Files (Version: 4.9.4.1343)
Riffplayer 0.4.3 (Version: 0.4.3)
Sakura
SampleTank 2 (Version: 2.5.2)
SAMSUNG USB Driver for Mobile Phones (Version: 1.3.450.0)
Sandboxie 4.06 (64-bit) (Version: 4.06)
Sawer
ScorpionSaver (Version: 1.0.0.0)
Sonic Focus (Version: 1.00.0000)
SpeedFan (remove only)
Spybot - Search & Destroy (Version: 2.0.12)
Stellar Phoenix Windows Data Recovery - Professional (Version: 5.0.0.0)
Superior Drummer Installer (Version: 2.0.0)
swMSM (Version: 12.0.0.1)
Synaptics Pointing Device Driver (Version: 15.3.6.0)
System Requirements Lab for Intel (Version: 4.5.15.0)
Toxic Biohazard
TruePianos 1.5.0
TruePianos: Amber Module 1.4.0
TruePianos: Diamond Module 1.4.0
TruePianos: Emerald Module 1.4.0
TruePianos: Sapphire Module 1.4.0
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (Version: 3)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3) (Version: 3)
VirtualCloneDrive
Visual Studio 2010 x64 Redistributables (Version: 13.0.0.1)
Visual Studio 2012 x64 Redistributables (Version: 14.0.0.1)
Visual Studio 2012 x86 Redistributables (Version: 14.0.0.1)
VLC media player 2.0.4 (Version: 2.0.4)
Windows Live ??? (Version: 15.4.3502.0922)
Windows Live ???? (Version: 15.4.3502.0922)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3538.0513)
Windows Live Family Safety (Version: 15.4.3538.0513)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3538.0513)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WinFlash (Version: 2.32.3)
WinRAR 4.20 (32-bit) (Version: 4.20.0)
Wireless Console 3 (Version: 3.0.25)
X-Edit (Version: 2.7.1.1)

========================= Memory info: ===================================

Percentage of memory in use: 38%
Total physical RAM: 5921.14 MB
Available physical RAM: 3615.86 MB
Total Pagefile: 11840.46 MB
Available Pagefile: 9089.17 MB
Total Virtual: 4095.88 MB
Available Virtual: 3953.61 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:293.03 GB) (Free:226.25 GB) NTFS
2 Drive d: (Data) (Fixed) (Total:380.61 GB) (Free:213.24 GB) NTFS

========================= Users: ========================================

User accounts for \\LAPTOP-PC

Administrator            Guest                    laptop                   


**** End of log ****
 

The Speccy:

 

Attached Files



#4 Jesse365

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Posted 05 December 2013 - 03:58 PM

Update: It seems that it only slows down when I access the internet and now It's weird it  all of a sudden it just started working fine. I got a message that the shockwave plugin crashed and everything was working fine. Could that have something to do with it?



#5 hamluis

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Posted 05 December 2013 - 05:05 PM

I might be able to answer that...if you would post the requested Speccy snapshot.  Not likely...but I would have a chance to look at more system data.

 

Louis



#6 Jesse365

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Posted 05 December 2013 - 08:09 PM

Ok here it is. http://speccy.piriform.com/results/CIcPcMjhl8aS1dpxm7qevFU



#7 hamluis

hamluis

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Posted 06 December 2013 - 02:45 PM

You have a malware situation, for comparative purposes see http://www.bleepingcomputer.com/forums/t/516172/scorpion-saver/ .

 

You need to initiate a new topic, in one of our forums dealing with malware situations.

 

Follow Steps 6-8 of Preparation Guide, Before Using Malware Removal Tools and Requesting Help - http://www.bleepingcomputer.com/forums/topic34773.html and post a new topic (containing a concise statement of the problems you have experienced thus far) which contains the requested DDS log.  That topic is to be posted in the forum containing the Prep Guide.

 

Then...be patient and await a response from those in position to assist you.

 

Once you iniitate your new topic...this topic will be closed to avoid confusion.

 

Louis






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