to the BC forums, jaicajen
Please do the following...
Please click on the Windows 7 Start
button and then on Control Panel
In Control Panel, select the Folder Options
Click on the View
tab in the Folder Options window.
In the Advanced settings: area, locate the Hidden files and folders
: Show hidden files, folders, and drivesUncheck
: Hide protected operating system files (Recommended)
Click Apply and OK at the bottom of the Folder Options window.
Next, download UsbFix
Save to the Desktop.
Right-click the downloaded USBFix
file and select: Run as Administrator
Connect any problem USB drive!
When done, the program closes on its own, and a report appears.
(The report file is also found at C:\UsbFix.txt)>>
Please post the UsbFix.txt (Research Mode)
report in your reply.
Once again, run USBFix
as Administrator, but, this time, press: Listing>>
Also post the UsbFix.txt (Listing Mode)
report in your reply.Note 1
: If USBFix does not run in normal Windows, please run in Safe Mode:
Restart your computer.
When the computer starts, tap the F8 key on the keyboard repeatedly until presented with the Advanced Boot Options menu
Using the arrow keys, select: Safe Mode
Press the Enter key on your keyboard to boot into the selected mode.Note 2
: If your AntiVirus program detects USB as malware, either let the AV program allow USBFix to run, or, temporarily disable your AntiVirus program:
Info - http://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/
When done with USBFix, re-enable your AV!
Last, please download the Farbar Recovery Scan Tool
Select the version that applies to your system.
Save it to your Desktop.
Double-click the downloaded file to run it.
When the tool opens click Yes
to the disclaimer.
Press the Scan
The tool makes a log (FRST.txt
) in the same directory from which the tool is run (Desktop).>>
Please provide the FRST.txt
in your reply.
The first time the tool is run, it also makes another log: Addition.txt>>
Also post the Addition.txt
in your reply.