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Help! I have malware that has attached itself to my hardware and it is my MOUSE!


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#1 Got2BJB

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Posted 04 December 2013 - 02:26 AM

running windows 7 on Dell laptop. the file I can't get rid of is C:\windows\system32\klmouflt.sys its located in device manager mouse properties driver file details. its the only file that is not digitally signed. I can't remove it! anyone know of a good malware utility remover for hardware? I use my computer for school and have finals. Uuuugh!


Edited by hamluis, 04 December 2013 - 10:57 AM.
Moved from Win 7 to AII - Hamluis.


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#2 noknojon

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Posted 04 December 2013 - 03:27 AM

Hello -

Do you by chance have Kaspersky as your Antivirus ??

If you do, that has just solved your problem (just ignore it). It is your mouse driver -

 

For those who may be concerned, run these first, then ignore it.

 

Please download and run RKill by Grinler. A black DOS box will briefly flash and then disappear.
This is normal and indicates the tool ran successfully. At worst the tool will run for about 2 minutes

Important: Do not reboot your computer until you complete the next step.

* Please download AdwCleaner by Xplode and save to your Desktop.
* Double-click on AdwCleaner.exe to run the tool.
* Vista/Windows 7/8 users right-click and select Run As Administrator.
* Click on the Scan button (only once)
* AdwCleaner will begin...be patient as the scan may take some time to complete.
* After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.

* If you are happy with the list of programs that can be removed ...............
* : Click on the Clean button (only once)
* Press OK when asked to close all programs and follow the onscreen prompts.
* Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
* After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
* Copy and paste the contents of that logfile in your next reply.
* A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

 

Thank You -






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