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I'm infected with ZeroAccess and I can't remove it, help!


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5 replies to this topic

#1 KatsuraJun

KatsuraJun

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  • 4 posts
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  • Local time:11:13 AM

Posted 04 December 2013 - 02:00 AM

Recently, I've noticed that opening new windiws or clicking links often creates a new tab that redirects me to some shady-looking advertisement.

 

On top of that, today, I've gotten blocked from multiple site on Google Chrome including google itself based off of a revoked security certificate. Suspicious, I did a few scans on Microsoft Security Essentials. I discovered the following infections:

 

Trojan.Win32/Sirefef.AB

Trojan.Win64/Sirefef.P

 

I've tried removing them multiple times with MSE and another tool I found on the Symantec site, but no avail; after restart, they appear again when I attempt to run another scan. I'm running on 64bit Windows 7. I also tried running a system restore, but it spat an error at me saying it couldn't modifty the Windows Defender folder.

 

Here's the log file from DDS:

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16476
Run by Jun at 22:51:17 on 2013-12-03
Microsoft Windows 7 Home Premium   6.1.7600.0.932.81.1033.18.3894.807 [GMT -8:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Hpservice.exe
C:\Program Files (x86)\Stardock\MyColors\VistaSrv.exe
C:\Program Files (x86)\Stardock\MyColors\WBVista.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\atieclxx.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe
C:\Program Files\IDT\WDM\AESTSr64.exe
C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Giraffic\Veoh_GirafficWatchdog.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\Giraffic\Veoh_Giraffic.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Hewlett-Packard\Media\Webcam\YCMMirage.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\System32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
C:\Program Files (x86)\RocketDock\RocketDock.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\uTorrent\uTorrent.exe
C:\Program Files\Sandboxie\SbieCtrl.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Nexon\NexonPlug\NexonPlug.exe
C:\Windows\System32\StikyNot.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files (x86)\Hewlett-Packard\HP ENVY Document Card Utilities\hpdocstart.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Rainmeter\Rainmeter.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Windows\SysWOW64\RunDll32.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BluetoothHeadsetProxy.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpCaslNotification.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_9_900_117.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_9_900_117.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\SeaPort.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://start.nexon.com
mWinlogon: Userinit = userinit.exe,
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Bing Bar Helper: {1dad3af3-ef2f-4f64-ac4b-11789189fcb6} - C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\BingExt.dll
BHO: AOL Toolbar Loader: {3ef64538-8b54-4573-b48f-4d34b0238ab2} - C:\Program Files (x86)\AOL Toolbar\aoltb.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Price Check by AOL: {D25B97E9-62B2-40CE-BECF-E43A7B879072} -
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: Yontoo: {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - C:\Program Files (x86)\Yontoo\YontooIEClient.dll
TB: AOL Toolbar: {BA00B7B1-0351-477A-B948-23E3EE5A73D4} - C:\Program Files (x86)\AOL Toolbar\aoltb.dll
TB: AOL Toolbar: {ba00b7b1-0351-477a-b948-23e3ee5a73d4} - C:\Program Files (x86)\AOL Toolbar\aoltb.dll
TB: Bing Bar: {eec0f710-38b5-4aba-99bf-ec87564a4e13} - C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\BingExt.dll
uRun: [RocketDock] "C:\Program Files (x86)\RocketDock\RocketDock.exe"
uRun: [CAHeadless] C:\Program Files (x86)\Adobe\Elements Organizer 8.0\CAHeadless\ElementsAutoAnalyzer.exe
uRun: [Steam] "C:\Program Files (x86)\Steam\steam.exe" -silent
uRun: [uTorrent] "C:\Program Files (x86)\uTorrent\uTorrent.exe"  /MINIMIZED
uRun: [SandboxieControl] "C:\Program Files\Sandboxie\SbieCtrl.exe"
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
uRun: [NexonPlug] C:\Nexon\NexonPlug\NexonPlug.exe
uRun: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
mRun: [HP Envy Guides AutoPlay] C:\Program Files (x86)\Hewlett-Packard\HP ENVY Document Card Utilities\hpdocstart.exe
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
StartupFolder: C:\Users\Jun\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\RAINME~1.LNK - C:\Program Files\Rainmeter\Rainmeter.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\STARDO~1.LNK - C:\Program Files (x86)\Stardock\MyColors\SDDelayedLaunch.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
LSP: mswsock.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {C044CD87-DFB0-4130-A5E4-49361106FBC8} - hxxp://tera.hangame.com/common/activex/HanSetup1041.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
TCP: NameServer = 169.231.0.4 169.231.0.3 128.111.1.1
TCP: Interfaces\{A6193A37-80DD-46A8-9946-829982F56A04} : DHCPNameServer = 169.231.0.4 169.231.0.3 128.111.1.1
TCP: Interfaces\{A6193A37-80DD-46A8-9946-829982F56A04}\5534352402355636572756 : DHCPNameServer = 128.111.1.1 128.111.1.2
TCP: Interfaces\{A6193A37-80DD-46A8-9946-829982F56A04}\55343524023556475707 : DHCPNameServer = 192.168.16.1
TCP: Interfaces\{A6193A37-80DD-46A8-9946-829982F56A04}\553435240275962756C656373702755626 : DHCPNameServer = 128.111.1.1 128.111.1.2
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [AmIcoSinglun64] C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe
x64-Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
x64-Run: [SmartMenu] C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe /background
x64-Run: [HPWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe 120 C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe /hidden
x64-Run: [Logitech Download Assistant] C:\Windows\System32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch
x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\mssecex.exe" -hide -runkey
x64-IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
x64-DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
x64-Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-Notify: WB - C:\Program Files (x86)\Stardock\MyColors\fast64.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Jun\AppData\Roaming\Mozilla\Firefox\Profiles\dvj97mmb.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.aol.com/search/search?q={searchTerms}&s_it=webpickaol-ff&s_qt=sb&tb_uuid=F6A2B77CBF33464CB5DC6658E3F6A4A1&tb_oid=14-05-2013&tb_mrud=24-05-2013
FF - prefs.js: browser.startup.homepage - hxxp://www.aol.com/?mtmhp=hyplogusaolp00000020
FF - plugin: C:\PROGRA~2\MICROS~2\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\ProgramData\Nexon\NGM\npnxgame.dll
FF - plugin: C:\ProgramData\NexonUS\NGM\npNxGameUS.dll
FF - plugin: C:\Users\Jun\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll
FF - plugin: C:\Windows\System32\Wat\npWatWeb.dll
FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_117.dll
FF - ExtSQL: 1969-12-31 16:00; {7affbfae-c4e2-4915-8c0f-00fa3ec610a1}; C:\Users\Jun\AppData\Roaming\Mozilla\Firefox\Profiles\dvj97mmb.default\extensions\{7affbfae-c4e2-4915-8c0f-00fa3ec610a1}
.
---- FIREFOX POLICIES ----
FF - user.js: extentions.y2layers.installId - 2391ccf8-8a08-4b20-a452-f9994693d14e
FF - user.js: extentions.y2layers.defaultEnableAppsList - bestvideodownloader,dropdowndeals,buzzdock,toprelatedtopics,twittube,ezlooker
.
FF - user.js: extensions.autoDisableScopes - 14
FF - user.js: security.csp.enable - false
FF - user.js: network.protocol-handler.warn-external.dnupdate - false
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-9-27 248240]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2012-3-30 55856]
R1 MpKsl881d458c;MpKsl881d458c;C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{BF903298-6439-47EC-9C20-76A360BC4B85}\MpKsl881d458c.sys [2013-12-3 46768]
R2 AdobeActiveFileMonitor8.0;Adobe Active File Monitor V8;C:\Program Files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe [2009-10-9 169312]
R2 AESTFilters;Andrea ST Filters Service;C:\Program Files\IDT\WDM\AESTSr64.exe [2012-3-30 89600]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2010-9-9 203264]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2013-4-22 822504]
R2 Giraffic;Veoh Giraffic Video Accelerator;C:\Program Files (x86)\Giraffic\Veoh_GirafficWatchdog.exe --service --> C:\Program Files (x86)\Giraffic\Veoh_GirafficWatchdog.exe --service [?]
R2 HP Wireless Assistant Service;HP Wireless Assistant Service;C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-7-21 103992]
R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2010-9-17 92216]
R2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2010-6-15 30520]
R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-9-28 26680]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2012-3-30 13336]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;C:\Windows\System32\drivers\LMIRfsDriver.sys [2012-11-28 72216]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-12-2 418376]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-12-2 701512]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2013-6-26 523944]
R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2012-3-30 2533400]
R3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\SeaPort.EXE [2013-7-23 240288]
R3 btwampfl;Bluetooth AMP USB Filter;C:\Windows\System32\drivers\btwampfl.sys [2012-3-30 344616]
R3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\System32\drivers\btwl2cap.sys [2012-3-30 39464]
R3 clwvd;HP Webcam Splitter;C:\Windows\System32\drivers\clwvd.sys [2010-9-3 31088]
R3 HECIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2010-6-8 56344]
R3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2010-2-26 158976]
R3 intelkmd;intelkmd;C:\Windows\System32\drivers\igdpmd64.sys [2010-7-28 10610400]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2012-12-2 25928]
R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2013-6-26 767144]
R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2013-6-26 273576]
R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2013-6-26 28840]
R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2013-6-26 23208]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2013-6-26 207528]
S1 axfwmsco;axfwmsco;C:\Windows\System32\drivers\axfwmsco.sys [2013-12-3 56616]
S1 sfllywdv;sfllywdv;C:\Windows\System32\drivers\sfllywdv.sys [2013-12-3 56616]
S2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\BBSvc.EXE [2013-7-23 193696]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-1-8 161536]
S3 AmUStor;AM USB Stroage Driver;C:\Windows\System32\drivers\AmUStor.sys [2010-6-25 40448]
S3 hpdoccardsvc;HP Documention Flash Card Detection Service;C:\Program Files (x86)\Hewlett-Packard\HP ENVY Document Card Utilities\doccardsvc.exe [2010-3-24 83240]
S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\netw5v64.sys [2009-6-10 5434368]
S3 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2013-9-27 134944]
S3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-10-23 348376]
S3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2012-3-30 349800]
S3 SbieDrv;SbieDrv;C:\Program Files\Sandboxie\SbieDrv.sys [2012-8-25 202632]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-4-3 1255736]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2009-6-10 389120]
SUnknown uxxvnufp;uxxvnufp; [x]
SUnknown zjoqqmrt;zjoqqmrt; [x]
.
=============== File Associations ===============
.
FileExt: .js: Applications\notepad.exe=C:\Windows\System32\NOTEPAD.EXE %1 [UserChoice]
.
=============== Created Last 30 ================
.
2013-12-04 05:18:13    46768    ----a-w-    C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{BF903298-6439-47EC-9C20-76A360BC4B85}\MpKsl881d458c.sys
2013-12-04 05:09:33    56616    ----a-w-    C:\Windows\System32\drivers\sfllywdv.sys
2013-12-04 05:09:22    56616    ----a-w-    C:\Windows\System32\drivers\axfwmsco.sys
2013-12-04 05:08:59    75888    ----a-w-    C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{BF903298-6439-47EC-9C20-76A360BC4B85}\offreg.dll
2013-12-04 05:06:06    27256    ----a-w-    C:\Windows\System32\drivers\FixZeroAccess.sys
2013-12-04 03:48:41    10285968    ----a-w-    C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{BF903298-6439-47EC-9C20-76A360BC4B85}\mpengine.dll
2013-12-04 03:04:49    --------    d-----w-    C:\Program Files (x86)\Microsoft Security Client
2013-12-04 03:04:35    --------    d-----w-    C:\Program Files\Microsoft Security Client
2013-12-04 03:03:24    --------    d-----w-    C:\803d553b85be31532f
2013-12-04 01:50:42    --------    d-sh--w-    C:\Windows\SysWow64\%APPDATA%
2013-12-04 01:18:18    --------    d-----w-    C:\Program Files (x86)\SEGA
2013-12-04 01:18:07    --------    d-----w-    C:\Users\Jun\AppData\Local\HuluDesktop
2013-12-03 17:21:32    10285968    ----a-w-    C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{3DA0BF08-7730-4BD2-8FF2-70554F5646C9}\mpengine.dll
2013-11-26 11:01:57    --------    d-----w-    C:\2c469ee1629e2e9229fbfa9906
2013-11-26 01:05:47    --------    d-----w-    C:\Users\Jun\AppData\Local\Undercity
2013-11-20 11:03:00    --------    d-----w-    C:\Windows\System32\SPReview
2013-11-13 00:25:51    --------    d-sh--w-    C:\found.004
.
==================== Find3M  ====================
.
2013-11-11 13:50:16    267936    ------w-    C:\Windows\System32\MpSigStub.exe
2013-10-09 17:35:12    71048    ----a-w-    C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-10-09 17:35:12    692616    ----a-w-    C:\Windows\SysWow64\FlashPlayerApp.exe
2013-09-27 17:53:06    248240    ----a-w-    C:\Windows\System32\drivers\MpFilter.sys
2013-09-27 17:53:06    134944    ----a-w-    C:\Windows\System32\drivers\NisDrvWFP.sys
.
============= FINISH: 22:55:51.26 ===============

Attached File  attach.txt   45.37KB   0 downloads


Edited by KatsuraJun, 04 December 2013 - 02:26 AM.


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 04 December 2013 - 03:35 AM


Hello KatsuraJun

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 KatsuraJun

KatsuraJun
  • Topic Starter

  • Members
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  • Local time:11:13 AM

Posted 04 December 2013 - 12:03 PM

Hello Gringo! Thank you very much for your time, it is very appreciated.

 

I ran a couple more anti-malware programs on the recommendations of my friends last night when I went to bed. I *think* they fixed the problem because ZeroAccess doesn't show up again in MSE scans I ran this morning. I'm not absolutely certain it's gone though (or that I don't have more malware on this laptop) so I ran the two programs you gave me. Here are the logs:
 

# AdwCleaner v3.014 - Report created 04/12/2013 at 08:58:15
# Updated 01/12/2013 by Xplode
# Operating System : Windows 7 Home Premium  (64 bits)
# Username : Jun - JUN-HP
# Running from : C:\Users\Jun\Downloads\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\Users\Jun\AppData\Local\PackageAware
File Deleted : C:\Users\Jun\AppData\Roaming\Mozilla\Firefox\Profiles\dvj97mmb.default\Extensions\plugin@yontoo.com.xpi
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{6C259840-5BA8-46E6-8ED1-EF3BA47D8BA1}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{B27D9527-3762-4D71-963D-FB7A94FDD678}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{007EFBDF-8A5D-4930-97CC-A4B437CBA777}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7E84186E-B5DE-4226-8A66-6E49C6B511B4}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E15A9BFD-D16D-496D-8222-44CADF316E70}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{92380354-381A-471F-BE2E-DD9ACD9777EA}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Deleted : HKLM\Software\PIP
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SoftwareUpdUtility
Key Deleted : [x64] HKLM\SOFTWARE\Tarma Installer
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v9.0.8112.16476
 
 
-\\ Mozilla Firefox v23.0.1 (en-US)
 
[ File : C:\Users\Jun\AppData\Roaming\Mozilla\Firefox\Profiles\dvj97mmb.default\prefs.js ]
 
 
-\\ Google Chrome v31.0.1650.57
 
[ File : C:\Users\Jun\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [14691 octets] - [04/12/2013 08:47:07]
AdwCleaner[S0].txt - [3316 octets] - [04/12/2013 08:58:15]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [3376 octets] ##########
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.8 (11.05.2013:1)
OS: Windows 7 Home Premium x64
Ran by Jun on 12/04/2013 Wed at  8:50:35.39
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\{CFDAFE39-20CE-451D-BD45-A37452F39CF0}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\dnu.exe
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\yontooieclient.dll
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{FE9271F2-6EFD-44B0-A826-84C829536E93}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\TypeLib\{D372567D-67C1-4B29-B3F0-159B52B3E967}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\aol toolbar
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\softonic
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\aol toolbar
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\dnupdate
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\dnupdater.downloaduibrowser
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\dnupdater.downloaduibrowser.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\dnupdater.downloadupdcontroller
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\dnupdater.downloadupdcontroller.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\yontooieclient.api
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\yontooieclient.api.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\yontooieclient.layers
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\yontooieclient.layers.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\apnstub_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\apnstub_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\aol_pricecheck_fx_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\aol_pricecheck_fx_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\aol_pricecheck_ie_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\aol_pricecheck_ie_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\SoftonicDownloader_for_hamachi_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\SoftonicDownloader_for_hamachi_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\aol_pricecheck_fx_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\aol_pricecheck_fx_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\aol_pricecheck_ie_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\aol_pricecheck_ie_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\SoftonicDownloader_for_hamachi_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\SoftonicDownloader_for_hamachi_RASMANCS
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{2fa28606-de77-4029-af96-b231e3b8f827}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{d43b3890-80c7-4010-a95d-1e77b5924dc3}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{2fa28606-de77-4029-af96-b231e3b8f827}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{d43b3890-80c7-4010-a95d-1e77b5924dc3}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3EF64538-8B54-4573-B48F-4D34B0238AB2}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D25B97E9-62B2-40CE-BECF-E43A7B879072}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{D25B97E9-62B2-40CE-BECF-E43A7B879072}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Successfully deleted: [Registry Key] "hkey_current_user\software\apn pip"
 
 
 
~~~ Files
 
Successfully deleted: [File] C:\Windows\syswow64\sho53F8.tmp
Successfully deleted: [File] C:\Windows\syswow64\shoD4C5.tmp
Successfully deleted: [File] C:\Windows\syswow64\shoF65D.tmp
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\ProgramData\aol toolbar"
Successfully deleted: [Folder] "C:\ProgramData\starapp"
Successfully deleted: [Folder] "C:\ProgramData\tarma installer"
Successfully deleted: [Folder] "C:\Users\Jun\appdata\local\aol toolbar"
Successfully deleted: [Folder] "C:\Program Files (x86)\aol toolbar"
Successfully deleted: [Folder] "C:\Program Files (x86)\yontoo"
Successfully deleted: [Folder] "C:\Program Files (x86)\Common Files\software update utility"
 
 
 
~~~ FireFox
 
Successfully deleted: [File] C:\Users\Jun\AppData\Roaming\mozilla\firefox\profiles\dvj97mmb.default\user.js
Successfully deleted: [Folder] C:\Users\Jun\AppData\Roaming\mozilla\firefox\profiles\dvj97mmb.default\extensions\{7affbfae-c4e2-4915-8c0f-00fa3ec610a1}
Successfully deleted the following from C:\Users\Jun\AppData\Roaming\mozilla\firefox\profiles\dvj97mmb.default\prefs.js
 
user_pref("FirstSearch.aol_toolbar.search.hasDoneFirst", 205);
user_pref("aol_toolbar.aolmail.address", "");
user_pref("aol_toolbar.aolmail.count", "0");
user_pref("aol_toolbar.aolmail.id", "value");
user_pref("aol_toolbar.aolmail.imagelist.layout", "empty");
user_pref("aol_toolbar.aolmail.popup.autoclose", "true");
user_pref("aol_toolbar.aolmail.user", "");
user_pref("aol_toolbar.buttons.layout", ";facebook_40839;mapquest_40872;twitter_40883;ebay_46278;_46497;_46508;_46519;radio_46530;_46541;");
user_pref("aol_toolbar.calendar.date", "{system.date.timestamp}");
user_pref("aol_toolbar.calendar.displaydate", "{system.date.locale}");
user_pref("aol_toolbar.calendar.timestamp", "1386168389891");
user_pref("aol_toolbar.cookie.homepage", "");
user_pref("aol_toolbar.cookie.search", "");
user_pref("aol_toolbar.curtain.congrats", "n");
user_pref("aol_toolbar.default.homepage.check", true);
user_pref("aol_toolbar.default.homepage.protection", false);
user_pref("aol_toolbar.default.homepage.url", "hxxp://www.aol.com/?mtmhp=hyplogusaolp00000020");
user_pref("aol_toolbar.default.search.check", true);
user_pref("aol_toolbar.default.search.label", "AOL Search");
user_pref("aol_toolbar.default.search.url", "hxxp://search.aol.com/search/search?q={searchTerms}&s_it=webpickaol-ff&s_qt=sb&tb_uuid=F6A2B77CBF33464CB5DC6658E3F6A4A1&tb_oid=14-
user_pref("aol_toolbar.firsttime.showwindow", false);
user_pref("aol_toolbar.guid", "{31778C3F-1AD2-C6BE-2719-F9491138736D}");
user_pref("aol_toolbar.historybutton.active", true);
user_pref("aol_toolbar.historybutton.enabled", true);
user_pref("aol_toolbar.historybutton.ignoreids", "");
user_pref("aol_toolbar.historybutton.watchids", "23");
user_pref("aol_toolbar.historybutton.watchlist", "1");
user_pref("aol_toolbar.historybutton.watchtimes", "1");
user_pref("aol_toolbar.homepageprotection.enabled", false);
user_pref("aol_toolbar.install.distroid", "aol");
user_pref("aol_toolbar.install.homepage", "hxxp://www.aol.com/?mtmhp={mtmhp}");
user_pref("aol_toolbar.install.homepage.label", "AOL.com");
user_pref("aol_toolbar.install.lastTbVersion", "5.74.1.9838");
user_pref("aol_toolbar.install.lid", "hyplognew00000010");
user_pref("aol_toolbar.install.mtmhp", "hyplogusaolp00000020");
user_pref("aol_toolbar.install.ncid", "");
user_pref("aol_toolbar.install.type", "upgrade");
user_pref("aol_toolbar.metrics.activestampdate", "4");
user_pref("aol_toolbar.metrics.activestampmonth", "11");
user_pref("aol_toolbar.metrics.activestampyear", "2013");
user_pref("aol_toolbar.metrics.log", false);
user_pref("aol_toolbar.metrics.originalDate", "14");
user_pref("aol_toolbar.metrics.originalHours", "7");
user_pref("aol_toolbar.metrics.originalMinutes", "0");
user_pref("aol_toolbar.metrics.originalMonth", "5");
user_pref("aol_toolbar.metrics.originalSeconds", "0");
user_pref("aol_toolbar.metrics.originalYear", "2013");
user_pref("aol_toolbar.presethomepage", "aol.com");
user_pref("aol_toolbar.presetnewtab", "about:newtab");
user_pref("aol_toolbar.presetsearch", "AOL Search");
user_pref("aol_toolbar.relatednews.enabled", false);
user_pref("aol_toolbar.remote.config.js", "");
user_pref("aol_toolbar.remote.historyconfig.js", "");
user_pref("aol_toolbar.remote.publish.xml", "1386168389027");
user_pref("aol_toolbar.remote.searchterm.js", "");
user_pref("aol_toolbar.reset.flag", "3");
user_pref("aol_toolbar.reset.style", "A");
user_pref("aol_toolbar.resetprompt.daily.num", "1");
user_pref("aol_toolbar.resetprompt.daily.timestamp", "1368555628989");
user_pref("aol_toolbar.resetprompt.display.limit", "8");
user_pref("aol_toolbar.rtw.active", false);
user_pref("aol_toolbar.search.button", true);
user_pref("aol_toolbar.search.cid", "21-11-2013");
user_pref("aol_toolbar.search.focusnewtab", true);
user_pref("aol_toolbar.search.instd", "F6A2B77CBF33464CB5DC6658E3F6A4A1");
user_pref("aol_toolbar.search.newtab", true);
user_pref("aol_toolbar.search.oid", "14-05-2013");
user_pref("aol_toolbar.search.placement", "right");
user_pref("aol_toolbar.search.populateoncomplete", false);
user_pref("aol_toolbar.search.savehistory", false);
user_pref("aol_toolbar.search.searchtype", "web");
user_pref("aol_toolbar.search.source", "webpickaol-ff");
user_pref("aol_toolbar.searchengine.label", "AOL Search");
user_pref("aol_toolbar.searchprotection.enabled", false);
user_pref("aol_toolbar.skin.custom", false);
user_pref("aol_toolbar.surf.date", "150");
user_pref("aol_toolbar.surf.lastDate", "21");
user_pref("aol_toolbar.surf.lastMonth", "10");
user_pref("aol_toolbar.surf.lastYear", "2013");
user_pref("aol_toolbar.surf.month", "150");
user_pref("aol_toolbar.surf.prevMonth", "3");
user_pref("aol_toolbar.surf.total", "297");
user_pref("aol_toolbar.surf.week", "150");
user_pref("aol_toolbar.surf.year", "277");
user_pref("aol_toolbar.ticker.active", false);
user_pref("aol_toolbar.toolbar.langlocale", "");
user_pref("aol_toolbar.uninstallreset", "3");
user_pref("aol_toolbar.upgrade.showwindow", false);
user_pref("aol_toolbar.weather.condition", "34");
user_pref("aol_toolbar.weather.degc", "6");
user_pref("aol_toolbar.weather.degf", "43");
user_pref("aol_toolbar.weather.degrees", "F");
user_pref("aol_toolbar.weather.image", "chrome://aoltoolbar/skin/weather/34.png");
user_pref("aol_toolbar.weather.lastupdate", "");
user_pref("aol_toolbar.weather.locationid", "USNY0996");
user_pref("aol_toolbar.weather.metric", true);
user_pref("aol_toolbar.weather.tooltip", "New York , NY : Mostly Sunny");
user_pref("aol_toolbar.weather.update", "1385060086452");
user_pref("aol_toolbar.weather.zipcode", "10006");
user_pref("aol_toolbar.widgets.layout", "aolmail");
user_pref("aol_toolbar.widgets.log", false);
user_pref("aol_toolbar.widgets.timestamp", "1386128715529");
user_pref("aol_toolbar.widgets.version", "5.74.1.9838");
user_pref("aol_toolbar.winamp.volume", "");
user_pref("browser.search.defaulturl", "hxxp://search.aol.com/search/search?q={searchTerms}&s_it=webpickaol-ff&s_qt=sb&tb_uuid=F6A2B77CBF33464CB5DC6658E3F6A4A1&tb_oid=14-05-20
user_pref("extentions.y2layers.defaultEnableAppsList", "bestvideodownloader,dropdowndeals,buzzdock,toprelatedtopics,twittube,ezlooker");
user_pref("extentions.y2layers.installId", "2391ccf8-8a08-4b20-a452-f9994693d14e");
user_pref("extentions.y2layers.lastDnsTest", 371908);
Emptied folder: C:\Users\Jun\AppData\Roaming\mozilla\firefox\profiles\dvj97mmb.default\minidumps [12 files]
 
 
 
~~~ Chrome
 
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Google\Chrome\Extensions\niapdbllcanepiiimjjndipklodoedlc
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 12/04/2013 Wed at  8:58:04.37
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
Thank you again for your help!


#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 04 December 2013 - 01:23 PM


Hello KatsuraJun

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 07 December 2013 - 03:01 AM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Gender:Male
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  • Local time:03:13 PM

Posted 10 December 2013 - 03:07 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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