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error 1304 keeps popping up when i click on my documents


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#1 vtblack

vtblack

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Posted 03 December 2013 - 10:05 PM

Need help. Every time i try to open my documents ms office configuring screen pops up.

 

 

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702  BrowserJavaVersion: 10.40.2
Run by User at 20:26:39 on 2013-12-03
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.1022.96 [GMT -5:00]
.
AV: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
============== Running Processes ================
.
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\program files\real\realplayer\update\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\McAfee Security Scan\3.8.130\SSScheduler.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\RealNetworks\RealDownloader\recordingmanager.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\AVG\AVG2014\avgmfapx.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\ntvdm.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k netsvcs
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uURLSearchHooks: BrowserPlus2 Toolbar: {650598e1-b35a-45d3-b607-896d7acb64c3} - c:\program files\browserplus2\prxtbBro0.dll
BHO: MSS+ Identifier: {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - c:\program files\mcafee security scan\3.8.130\McAfeeMSS_IE.dll
BHO: RealNetworks Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\documents and settings\all users\application data\realnetworks\realdownloader\browserplugins\ie\rndlbrowserrecordplugin.dll
BHO: BrowserPlus2 Toolbar: {650598e1-b35a-45d3-b607-896d7acb64c3} - c:\program files\browserplus2\prxtbBro0.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
TB: BrowserPlus2 Toolbar: {650598E1-B35A-45D3-B607-896D7ACB64C3} - c:\program files\browserplus2\prxtbBro0.dll
TB: BrowserPlus2 Toolbar: {650598e1-b35a-45d3-b607-896d7acb64c3} - c:\program files\browserplus2\prxtbBro0.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe"  -osboot
mRun: [AVG_UI] "c:\program files\avg\avg2014\avgui.exe" /TRAYONLY
dRunOnce: [_nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N
uPolicies-Explorer: NoDriveTypeAutoRun = dword:323
uPolicies-Explorer: NoDriveAutoRun = dword:67108863
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
TCP: NameServer = 192.168.1.254
TCP: Interfaces\{E6575C8C-1B81-4E54-B82A-240F3FE82F74} : DHCPNameServer = 192.168.1.254
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
mASetup: {44BBA840-CC51-11CF-AAFA-00AA00B6015C} - "c:\progra~1\outlook express\setup50.exe" /APP:OE /CALLER:WINNT /user /install
mASetup: {7790769C-0471-11d2-AF11-00C04FA35D02} - "c:\progra~1\outlook express\setup50.exe" /APP:WAB /CALLER:WINNT /user /install
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\user\applic~1\mozilla\firefox\profiles\96q0s6ph.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.cnn.com/
FF - plugin: c:\documents and settings\all users\application data\realnetworks\realdownloader\browserplugins\mozillaplugins\nprndlchromebrowserrecordext.dll
FF - plugin: c:\documents and settings\all users\application data\realnetworks\realdownloader\browserplugins\mozillaplugins\nprndlhtml5videoshim.dll
FF - plugin: c:\documents and settings\all users\application data\realnetworks\realdownloader\browserplugins\mozillaplugins\nprndlpepperflashvideoshim.dll
FF - plugin: c:\documents and settings\all users\application data\realnetworks\realdownloader\browserplugins\npdlplugin.dll
FF - plugin: c:\program files\adobe\reader 11.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\mcafee security scan\3.8.130\npMcAfeeMSS.dll
FF - plugin: c:\program files\real\realplayer\netscape6\nprpplugin.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_9_900_117.dll
FF - plugin: c:\windows\system32\npDeployJava1.dll
FF - plugin: c:\windows\system32\npptools.dll
.
============= SERVICES / DRIVERS ===============
.
R? McComponentHostService;McAfee Security Scan Component Host Service
S? Avgdiskx;AVG Disk Driver
S? AVGIDSAgent;AVGIDSAgent
S? AVGIDSDriver;AVGIDSDriver
S? AVGIDSHX;AVGIDSHX
S? AVGIDSShim;AVGIDSShim
S? Avgldx86;AVG AVI Loader Driver
S? Avglogx;AVG Logging Driver
S? Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield
S? Avgrkx86;AVG Anti-Rootkit Driver
S? Avgtdix;AVG TDI Driver
S? avgwd;AVG WatchDog
S? RealNetworks Downloader Resolver Service;RealNetworks Downloader Resolver Service
.
=============== Created Last 30 ================
.
2013-12-04 01:07:00    --------    d--h--w-    c:\windows\PIF
2013-12-04 00:45:04    --------    d-----w-    c:\windows\system32\PreInstall
2013-12-04 00:44:54    --------    d--h--w-    c:\windows\$hf_mig$
2013-12-02 23:36:54    --------    d-----w-    c:\windows\system32\SoftwareDistribution
2013-12-02 04:14:07    --------    d-----w-    c:\docume~1\user\applic~1\AVG2014
2013-12-02 04:13:09    --------    d-----w-    c:\docume~1\user\applic~1\TuneUp Software
2013-12-02 04:12:24    --------    d--h--w-    C:\$AVG
2013-12-02 04:12:24    --------    d-----w-    c:\docume~1\alluse~1\application data\AVG2014
2013-12-02 04:11:20    --------    d-----w-    c:\program files\AVG
2013-12-02 04:08:59    --------    d--h--w-    c:\docume~1\alluse~1\application data\Common Files
2013-12-02 04:08:59    --------    d-----w-    c:\docume~1\user\local settings\application data\MFAData
2013-12-02 04:08:59    --------    d-----w-    c:\docume~1\user\local settings\application data\Avg2014
2013-12-02 04:08:59    --------    d-----w-    c:\docume~1\alluse~1\application data\MFAData
2013-12-02 03:13:17    --------    d-sha-r-    C:\cmdcons
2013-12-02 03:11:32    98816    ----a-w-    c:\windows\sed.exe
2013-12-02 03:11:32    256000    ----a-w-    c:\windows\PEV.exe
2013-12-02 03:11:32    208896    ----a-w-    c:\windows\MBR.exe
2013-12-02 02:44:30    --------    d-----w-    c:\windows\system32\wbem\repository\FS
2013-12-02 02:44:30    --------    d-----w-    c:\windows\system32\wbem\Repository
2013-11-06 02:50:48    120600    ----a-w-    c:\windows\system32\drivers\avgdiskx.sys
2013-11-05 02:57:30    209176    ----a-w-    c:\windows\system32\drivers\avgidsdriverx.sys
.
==================== Find3M  ====================
.
2013-11-01 04:00:28    176952    ----a-w-    c:\windows\system32\drivers\avgldx86.sys
2013-11-01 03:30:08    222520    ----a-w-    c:\windows\system32\drivers\avglogx.sys
2013-10-25 03:28:32    147768    ----a-w-    c:\windows\system32\drivers\avgidshx.sys
2013-10-09 01:04:23    71048    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2013-10-09 01:04:23    692616    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2013-10-09 01:04:17    17813896    ----a-w-    c:\windows\system32\FlashPlayerInstaller.exe
2013-09-23 20:55:00    499712    ----a-w-    c:\windows\system32\msvcp71.dll
2013-09-23 20:55:00    348160    ----a-w-    c:\windows\system32\msvcr71.dll
2013-09-17 05:57:26    22840    ----a-w-    c:\windows\system32\drivers\avgidsshimx.sys
2013-09-14 21:49:15    94632    ----a-w-    c:\windows\system32\WindowsAccessBridge.dll
2013-09-14 21:49:13    144896    ----a-w-    c:\windows\system32\javacpl.cpl
2013-09-14 21:49:12    868264    ----a-w-    c:\windows\system32\npDeployJava1.dll
2013-09-14 21:49:12    790440    ----a-w-    c:\windows\system32\deployJava1.dll
2013-09-10 05:43:20    27448    ----a-w-    c:\windows\system32\drivers\avgrkx86.sys
.
============= FINISH: 20:34:56.59 ===============



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