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Normal Programs Crash On Startup


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3 replies to this topic

#1 Caulfield6

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Posted 04 May 2006 - 05:30 AM

Whomsoever it may concern ad will help me,

My brother has a computer and it has a problem that i am unsure of what caused it. The problem is that when Msn Messenger or task manager are started up they crash, with no error message I am unsure of what to do. I have adised hi m to clean out tem documents, cache, and temp files, is there anything else i can do??

C-6
C6

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#2 jgweed

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Posted 04 May 2006 - 09:01 AM

He can start by running checkdisk (scandisk in some versions of Windows) and then defragging his hard drive. Running his resident anti-virus and one or two malware applications so that they thoroughly check for malware is also a good idea.
Regards,
John
Whereof one cannot speak, thereof one should be silent.

#3 Caulfield6

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Posted 05 May 2006 - 01:36 AM

Thanks
C6

#4 jgweed

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Posted 05 May 2006 - 10:43 AM

If the above doesn't work, then ask him if there are any error messages when these applications crash; if so, their exact wording is important for us to know to find the cause of the crashes, as well as precisely how far he got in launching the programmes when the crash occured. We would also need to know if the computer crashes only with these programmes or with others as well.
Cheers,
John
Whereof one cannot speak, thereof one should be silent.




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