Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Error 80080005 in Windows Update (Vista ed. fam. premium 32 bits)


  • Please log in to reply
36 replies to this topic

#1 martinem2

martinem2

  • Members
  • 18 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:05:02 AM

Posted 03 December 2013 - 04:30 PM

Hi,

 

I have an error code 80080005 with Windows Update.

My pc is a Dell E-521, Windows Vista ed. fam. premium, 32 bits.

«Fix-it», «Winupdatefix», «Cleanup-tool», «Errorend», «Free Window registry repair«, «CCleaner» and the others solutions of Microsoft (and friends!) are not the good solutions... I tried these!

And my pc is not infected, I checked it.

Thans for your new idea to help me... :(


Edited by hamluis, 12 December 2013 - 02:57 PM.
Moved from Vista to Am I Infected - Hamluis.


BC AdBot (Login to Remove)

 


#2 dls62

dls62

  • Members
  • 623 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Berkshire, UK
  • Local time:11:02 AM

Posted 03 December 2013 - 04:42 PM

Are there any entries in the event logs related to Windows Update. If there are can you post example details.

#3 martinem2

martinem2
  • Topic Starter

  • Members
  • 18 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:05:02 AM

Posted 03 December 2013 - 04:51 PM

Hi,

Do you want to see this (the windowsupdatelog) ?

 

2013-12-03    01:29:14:434    1160    f30    AU    #############
2013-12-03    01:29:14:434    1160    f30    AU    ## START ##  AU: Search for updates
2013-12-03    01:29:14:434    1160    f30    AU    #########
2013-12-03    01:29:14:438    1160    f30    AU    <<## SUBMITTED ## AU: Search for updates [CallId = {7945224A-F3F5-4997-9E12-C06C00EE0655}]
2013-12-03    01:29:14:439    1160    d3c    Agent    *************
2013-12-03    01:29:14:439    1160    d3c    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
2013-12-03    01:29:14:439    1160    d3c    Agent    *********
2013-12-03    01:29:14:439    1160    d3c    Agent      * Online = Yes; Ignore download priority = No
2013-12-03    01:29:14:439    1160    d3c    Agent      * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2013-12-03    01:29:14:439    1160    d3c    Agent      * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
2013-12-03    01:29:14:439    1160    d3c    Agent      * Search Scope = {Machine}
2013-12-03    01:29:14:583    1160    d3c    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2013-12-03    01:29:14:596    1160    d3c    Misc     Microsoft signed: Yes
2013-12-03    01:29:34:844    1160    d3c    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2013-12-03    01:29:34:867    1160    d3c    Misc     Microsoft signed: Yes
2013-12-03    01:29:34:896    1160    d3c    Agent    Checking for updated auth cab for service 7971f918-a847-4430-9279-4a52d1efe18d at http://ds.download.windowsupdate.com/v10/1/microsoftupdate/redir/muauth.cab
2013-12-03    01:29:34:896    1160    d3c    Misc    Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
2013-12-03    01:29:34:915    1160    d3c    Misc     Microsoft signed: Yes
2013-12-03    01:29:49:314    1160    d3c    Misc    Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
2013-12-03    01:29:49:325    1160    d3c    Misc     Microsoft signed: Yes
2013-12-03    01:29:49:326    1160    d3c    Setup    Checking for agent SelfUpdate
2013-12-03    01:29:49:328    1160    d3c    Setup    Client version: Core: 7.4.7600.226  Aux: 7.4.7600.226
2013-12-03    01:29:49:333    1160    d3c    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2013-12-03    01:29:49:348    1160    d3c    Misc     Microsoft signed: Yes
2013-12-03    01:29:49:357    1160    d3c    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2013-12-03    01:29:49:369    1160    d3c    Misc     Microsoft signed: Yes
2013-12-03    01:29:49:378    1160    d3c    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2013-12-03    01:29:49:406    1160    d3c    Misc     Microsoft signed: Yes
2013-12-03    01:30:03:862    1160    d3c    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2013-12-03    01:30:03:874    1160    d3c    Misc     Microsoft signed: Yes
2013-12-03    01:30:03:880    1160    d3c    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2013-12-03    01:30:03:895    1160    d3c    Misc     Microsoft signed: Yes
2013-12-03    01:30:03:902    1160    d3c    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2013-12-03    01:30:03:917    1160    d3c    Misc     Microsoft signed: Yes
2013-12-03    01:30:03:944    1160    d3c    Setup    Determining whether a new setup handler needs to be downloaded
2013-12-03    01:30:03:944    1160    d3c    Setup    SelfUpdate handler is not found.  It will be downloaded
2013-12-03    01:30:03:945    1160    d3c    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.256"
2013-12-03    01:30:34:034    1160    d3c    Setup    WARNING: Cbs StartSession, error = 0x80080005
2013-12-03    01:30:34:035    1160    d3c    Setup    FATAL: Applicability evaluation for setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.256" failed, error = 0x80080005
2013-12-03    01:30:34:035    1160    d3c    Setup    FATAL: SelfUpdate check failed, err = 0x80080005
2013-12-03    01:30:34:036    1160    d3c    Agent      * WARNING: Skipping scan, self-update check returned 0x80080005
2013-12-03    01:30:34:049    1160    d3c    Agent      * WARNING: Exit code = 0x80080005
2013-12-03    01:30:34:050    1160    d3c    Agent    *********
2013-12-03    01:30:34:050    1160    d3c    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
2013-12-03    01:30:34:050    1160    d3c    Agent    *************
2013-12-03    01:30:34:050    1160    d3c    Agent    WARNING: WU client failed Searching for update with error 0x80080005
2013-12-03    01:30:34:051    1160    1010    AU    >>##  RESUMED  ## AU: Search for updates [CallId = {7945224A-F3F5-4997-9E12-C06C00EE0655}]
2013-12-03    01:30:34:051    1160    1010    AU      # WARNING: Search callback failed, result = 0x80080005
2013-12-03    01:30:34:051    1160    1010    AU      # WARNING: Failed to find updates with error code 80080005
2013-12-03    01:30:34:051    1160    1010    AU    #########
2013-12-03    01:30:34:051    1160    1010    AU    ##  END  ##  AU: Search for updates [CallId = {7945224A-F3F5-4997-9E12-C06C00EE0655}]
2013-12-03    01:30:34:051    1160    1010    AU    #############
2013-12-03    01:30:34:053    1160    1010    AU    AU setting next detection timeout to 2013-12-03 11:30:34
2013-12-03    01:30:34:054    1160    1010    AU    Setting AU scheduled install time to 2013-12-03 08:00:00
2013-12-03    01:30:39:036    1160    d3c    Report    REPORT EVENT: {7C075B7A-A796-41E2-B962-434597875B17}    2013-12-03 01:30:34:035-0500    1    148    101    {61CA813A-7585-442E-A66B-B0D15CE6BDC0}    1    80080005    SelfUpdate    Failure    Software Synchronization    Windows Update Client failed to detect with error 0x80080005.
2013-12-03    01:30:39:074    1160    d3c    Report    CWERReporter::HandleEvents - WER report upload completed with status 0x8
2013-12-03    01:30:39:074    1160    d3c    Report    WER Report sent: 7.4.7600.226 0x80080005 61CA813A-7585-442E-A66B-B0D15CE6BDC0 Scan 101 Unmanaged
2013-12-03    01:30:39:074    1160    d3c    Report    CWERReporter finishing event handling. (00000000)
2013-12-03    03:00:09:999    1160    f30    AU    Forced install timer expired for scheduled install
2013-12-03    03:00:09:999    1160    f30    AU    UpdateDownloadProperties: 0 download(s) are still in progress.
2013-12-03    03:00:10:000    1160    f30    AU    Setting AU scheduled install time to 2013-12-04 08:00:00
2013-12-03    04:17:50:999    1160    f30    AU    AU was unable to detect updates for more than 48 hours
2013-12-03    04:17:56:001    1160    fb8    Report    REPORT EVENT: {8B9199D6-95CC-4697-A74D-F5560548C6D3}    2013-12-03 04:17:50:999-0500    1    149    102    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Failure    Software Synchronization    Unable to Connect: Windows is unable to connect to the automatic updates service and therefore cannot download and install updates according to the set schedule. Windows will continue to try to establish a connection.
2013-12-03    04:17:56:001    1160    fb8    Report    CWERReporter finishing event handling. (00000000)
2013-12-03    06:30:34:052    1160    f30    AU    #############
2013-12-03    06:30:34:093    1160    f30    AU    ## START ##  AU: Search for updates
2013-12-03    06:30:34:093    1160    f30    AU    #########
2013-12-03    06:30:34:142    1160    f30    AU    <<## SUBMITTED ## AU: Search for updates [CallId = {E5592CAF-631E-4131-A56F-9ED8E27C13C4}]
2013-12-03    06:30:34:144    1160    ef4    Agent    *************
2013-12-03    06:30:34:144    1160    ef4    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
2013-12-03    06:30:34:144    1160    ef4    Agent    *********
2013-12-03    06:30:34:144    1160    ef4    Agent      * Online = Yes; Ignore download priority = No
2013-12-03    06:30:34:144    1160    ef4    Agent      * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2013-12-03    06:30:34:144    1160    ef4    Agent      * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
2013-12-03    06:30:34:144    1160    ef4    Agent      * Search Scope = {Machine}
2013-12-03    06:30:36:857    1160    ef4    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2013-12-03    06:30:37:004    1160    ef4    Misc     Microsoft signed: Yes
2013-12-03    06:31:02:338    1160    ef4    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2013-12-03    06:31:02:377    1160    ef4    Misc     Microsoft signed: Yes
2013-12-03    06:31:02:592    1160    ef4    Agent    Checking for updated auth cab for service 7971f918-a847-4430-9279-4a52d1efe18d at http://ds.download.windowsupdate.com/v10/1/microsoftupdate/redir/muauth.cab
2013-12-03    06:31:02:592    1160    ef4    Misc    Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
2013-12-03    06:31:02:622    1160    ef4    Misc     Microsoft signed: Yes
2013-12-03    06:31:18:724    1160    ef4    Misc    Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
2013-12-03    06:31:18:736    1160    ef4    Misc     Microsoft signed: Yes
2013-12-03    06:31:18:755    1160    ef4    Setup    Checking for agent SelfUpdate
2013-12-03    06:31:18:816    1160    ef4    Setup    Client version: Core: 7.4.7600.226  Aux: 7.4.7600.226
2013-12-03    06:31:18:823    1160    ef4    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2013-12-03    06:31:18:836    1160    ef4    Misc     Microsoft signed: Yes
2013-12-03    06:31:18:843    1160    ef4    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2013-12-03    06:31:18:858    1160    ef4    Misc     Microsoft signed: Yes
2013-12-03    06:31:18:888    1160    ef4    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2013-12-03    06:31:18:912    1160    ef4    Misc     Microsoft signed: Yes
2013-12-03    06:31:33:475    1160    ef4    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2013-12-03    06:31:33:488    1160    ef4    Misc     Microsoft signed: Yes
2013-12-03    06:31:33:532    1160    ef4    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2013-12-03    06:31:33:560    1160    ef4    Misc     Microsoft signed: Yes
2013-12-03    06:31:33:568    1160    ef4    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2013-12-03    06:31:33:584    1160    ef4    Misc     Microsoft signed: Yes
2013-12-03    06:31:33:655    1160    ef4    Setup    Determining whether a new setup handler needs to be downloaded
2013-12-03    06:31:33:656    1160    ef4    Setup    SelfUpdate handler is not found.  It will be downloaded
2013-12-03    06:31:33:656    1160    ef4    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.256"
2013-12-03    06:32:04:641    1160    ef4    Setup    WARNING: Cbs StartSession, error = 0x80080005
2013-12-03    06:32:04:641    1160    ef4    Setup    FATAL: Applicability evaluation for setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.256" failed, error = 0x80080005
2013-12-03    06:32:04:641    1160    ef4    Setup    FATAL: SelfUpdate check failed, err = 0x80080005
2013-12-03    06:32:04:642    1160    ef4    Agent      * WARNING: Skipping scan, self-update check returned 0x80080005
2013-12-03    06:32:04:654    1160    ef4    Agent      * WARNING: Exit code = 0x80080005
2013-12-03    06:32:04:654    1160    ef4    Agent    *********
2013-12-03    06:32:04:654    1160    ef4    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
2013-12-03    06:32:04:654    1160    ef4    Agent    *************
2013-12-03    06:32:04:654    1160    ef4    Agent    WARNING: WU client failed Searching for update with error 0x80080005
2013-12-03    06:32:04:655    1160    1710    AU    >>##  RESUMED  ## AU: Search for updates [CallId = {E5592CAF-631E-4131-A56F-9ED8E27C13C4}]
2013-12-03    06:32:04:655    1160    1710    AU      # WARNING: Search callback failed, result = 0x80080005
2013-12-03    06:32:04:655    1160    1710    AU      # WARNING: Failed to find updates with error code 80080005
2013-12-03    06:32:04:655    1160    1710    AU    #########
2013-12-03    06:32:04:655    1160    1710    AU    ##  END  ##  AU: Search for updates [CallId = {E5592CAF-631E-4131-A56F-9ED8E27C13C4}]
2013-12-03    06:32:04:655    1160    1710    AU    #############
2013-12-03    06:32:04:656    1160    1710    AU    AU setting next detection timeout to 2013-12-03 16:32:04
2013-12-03    06:32:04:656    1160    1710    AU    Setting AU scheduled install time to 2013-12-04 08:00:00
2013-12-03    06:32:09:668    1160    ef4    Report    REPORT EVENT: {15750C08-8D7C-4839-87D7-3DF2A9B29E20}    2013-12-03 06:32:04:641-0500    1    148    101    {61CA813A-7585-442E-A66B-B0D15CE6BDC0}    1    80080005    SelfUpdate    Failure    Software Synchronization    Windows Update Client failed to detect with error 0x80080005.
2013-12-03    06:32:09:826    1160    ef4    Report    CWERReporter::HandleEvents - WER report upload completed with status 0x8
2013-12-03    06:32:09:826    1160    ef4    Report    WER Report sent: 7.4.7600.226 0x80080005 61CA813A-7585-442E-A66B-B0D15CE6BDC0 Scan 101 Unmanaged
2013-12-03    06:32:09:827    1160    ef4    Report    CWERReporter finishing event handling. (00000000)
2013-12-03    11:32:04:686    1160    f30    AU    #############
2013-12-03    11:32:04:697    1160    f30    AU    ## START ##  AU: Search for updates
2013-12-03    11:32:04:697    1160    f30    AU    #########
2013-12-03    11:32:04:713    1160    f30    AU    <<## SUBMITTED ## AU: Search for updates [CallId = {9288066C-7842-456F-A11E-B564F95557D5}]
2013-12-03    11:32:04:714    1160    a0c    Agent    *************
2013-12-03    11:32:04:714    1160    a0c    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
2013-12-03    11:32:04:714    1160    a0c    Agent    *********
2013-12-03    11:32:04:715    1160    a0c    Agent      * Online = Yes; Ignore download priority = No
2013-12-03    11:32:04:715    1160    a0c    Agent      * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2013-12-03    11:32:04:715    1160    a0c    Agent      * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
2013-12-03    11:32:04:715    1160    a0c    Agent      * Search Scope = {Machine}
2013-12-03    11:32:05:020    1160    a0c    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2013-12-03    11:32:05:161    1160    a0c    Misc     Microsoft signed: Yes
2013-12-03    11:32:30:549    1160    a0c    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2013-12-03    11:32:30:561    1160    a0c    Misc     Microsoft signed: Yes
2013-12-03    11:32:30:589    1160    a0c    Agent    Checking for updated auth cab for service 7971f918-a847-4430-9279-4a52d1efe18d at http://ds.download.windowsupdate.com/v10/1/microsoftupdate/redir/muauth.cab
2013-12-03    11:32:30:589    1160    a0c    Misc    Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
2013-12-03    11:32:30:601    1160    a0c    Misc     Microsoft signed: Yes
2013-12-03    11:32:44:891    1160    a0c    Misc    Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
2013-12-03    11:32:44:913    1160    a0c    Misc     Microsoft signed: Yes
2013-12-03    11:32:44:913    1160    a0c    Setup    Checking for agent SelfUpdate
2013-12-03    11:32:44:916    1160    a0c    Setup    Client version: Core: 7.4.7600.226  Aux: 7.4.7600.226
2013-12-03    11:32:44:926    1160    a0c    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2013-12-03    11:32:44:949    1160    a0c    Misc     Microsoft signed: Yes
2013-12-03    11:32:44:956    1160    a0c    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2013-12-03    11:32:44:969    1160    a0c    Misc     Microsoft signed: Yes
2013-12-03    11:32:44:987    1160    a0c    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2013-12-03    11:32:45:017    1160    a0c    Misc     Microsoft signed: Yes
2013-12-03    11:32:59:373    1160    a0c    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2013-12-03    11:32:59:398    1160    a0c    Misc     Microsoft signed: Yes
2013-12-03    11:32:59:420    1160    a0c    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2013-12-03    11:32:59:459    1160    a0c    Misc     Microsoft signed: Yes
2013-12-03    11:32:59:480    1160    a0c    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2013-12-03    11:32:59:494    1160    a0c    Misc     Microsoft signed: Yes
2013-12-03    11:32:59:564    1160    a0c    Setup    Determining whether a new setup handler needs to be downloaded
2013-12-03    11:32:59:564    1160    a0c    Setup    SelfUpdate handler is not found.  It will be downloaded
2013-12-03    11:32:59:564    1160    a0c    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.256"
2013-12-03    11:33:29:789    1160    a0c    Setup    WARNING: Cbs StartSession, error = 0x80080005
2013-12-03    11:33:29:789    1160    a0c    Setup    FATAL: Applicability evaluation for setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.256" failed, error = 0x80080005
2013-12-03    11:33:29:789    1160    a0c    Setup    FATAL: SelfUpdate check failed, err = 0x80080005
2013-12-03    11:33:29:797    1160    a0c    Agent      * WARNING: Skipping scan, self-update check returned 0x80080005
2013-12-03    11:33:29:810    1160    a0c    Agent      * WARNING: Exit code = 0x80080005
2013-12-03    11:33:29:810    1160    a0c    Agent    *********
2013-12-03    11:33:29:810    1160    a0c    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
2013-12-03    11:33:29:810    1160    a0c    Agent    *************
2013-12-03    11:33:29:810    1160    a0c    Agent    WARNING: WU client failed Searching for update with error 0x80080005
2013-12-03    11:33:29:812    1160    d30    AU    >>##  RESUMED  ## AU: Search for updates [CallId = {9288066C-7842-456F-A11E-B564F95557D5}]
2013-12-03    11:33:29:812    1160    d30    AU      # WARNING: Search callback failed, result = 0x80080005
2013-12-03    11:33:29:812    1160    d30    AU      # WARNING: Failed to find updates with error code 80080005
2013-12-03    11:33:29:812    1160    d30    AU    #########
2013-12-03    11:33:29:812    1160    d30    AU    ##  END  ##  AU: Search for updates [CallId = {9288066C-7842-456F-A11E-B564F95557D5}]
2013-12-03    11:33:29:812    1160    d30    AU    #############
2013-12-03    11:33:29:820    1160    d30    AU    AU setting next detection timeout to 2013-12-03 21:33:29
2013-12-03    11:33:29:821    1160    d30    AU    Setting AU scheduled install time to 2013-12-04 08:00:00
2013-12-03    11:33:34:790    1160    a0c    Report    REPORT EVENT: {80FF6FC0-5B86-47AE-AB5B-B7149FB57EAE}    2013-12-03 11:33:29:789-0500    1    148    101    {61CA813A-7585-442E-A66B-B0D15CE6BDC0}    1    80080005    SelfUpdate    Failure    Software Synchronization    Windows Update Client failed to detect with error 0x80080005.
2013-12-03    11:33:34:877    1160    a0c    Report    CWERReporter::HandleEvents - WER report upload completed with status 0x8
2013-12-03    11:33:34:877    1160    a0c    Report    WER Report sent: 7.4.7600.226 0x80080005 61CA813A-7585-442E-A66B-B0D15CE6BDC0 Scan 101 Unmanaged
2013-12-03    11:33:34:877    1160    a0c    Report    CWERReporter finishing event handling. (00000000)
2013-12-03    16:33:29:791    1160    f30    AU    #############
2013-12-03    16:33:29:791    1160    f30    AU    ## START ##  AU: Search for updates
2013-12-03    16:33:29:791    1160    f30    AU    #########
2013-12-03    16:33:29:801    1160    f30    AU    <<## SUBMITTED ## AU: Search for updates [CallId = {DB9BF5C7-F73B-481E-B82B-473DEBF1BD0E}]
2013-12-03    16:33:29:802    1160    ed8    Agent    *************
2013-12-03    16:33:29:802    1160    ed8    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
2013-12-03    16:33:29:802    1160    ed8    Agent    *********
2013-12-03    16:33:29:802    1160    ed8    Agent      * Online = Yes; Ignore download priority = No
2013-12-03    16:33:29:802    1160    ed8    Agent      * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2013-12-03    16:33:29:803    1160    ed8    Agent      * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
2013-12-03    16:33:29:803    1160    ed8    Agent      * Search Scope = {Machine}
2013-12-03    16:33:29:984    1160    ed8    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2013-12-03    16:33:30:102    1160    ed8    Misc     Microsoft signed: Yes
2013-12-03    16:33:55:669    1160    ed8    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2013-12-03    16:33:55:681    1160    ed8    Misc     Microsoft signed: Yes
2013-12-03    16:33:55:700    1160    ed8    Agent    Checking for updated auth cab for service 7971f918-a847-4430-9279-4a52d1efe18d at http://ds.download.windowsupdate.com/v10/1/microsoftupdate/redir/muauth.cab
2013-12-03    16:33:55:700    1160    ed8    Misc    Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
2013-12-03    16:33:55:710    1160    ed8    Misc     Microsoft signed: Yes
2013-12-03    16:34:09:997    1160    ed8    Misc    Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
2013-12-03    16:34:10:017    1160    ed8    Misc     Microsoft signed: Yes
2013-12-03    16:34:10:018    1160    ed8    Setup    Checking for agent SelfUpdate
2013-12-03    16:34:10:021    1160    ed8    Setup    Client version: Core: 7.4.7600.226  Aux: 7.4.7600.226
2013-12-03    16:34:10:030    1160    ed8    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2013-12-03    16:34:10:051    1160    ed8    Misc     Microsoft signed: Yes
2013-12-03    16:34:10:061    1160    ed8    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2013-12-03    16:34:10:081    1160    ed8    Misc     Microsoft signed: Yes
2013-12-03    16:34:10:095    1160    ed8    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2013-12-03    16:34:10:165    1160    ed8    Misc     Microsoft signed: Yes
2013-12-03    16:34:24:537    1160    ed8    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2013-12-03    16:34:24:570    1160    ed8    Misc     Microsoft signed: Yes
2013-12-03    16:34:24:583    1160    ed8    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2013-12-03    16:34:24:610    1160    ed8    Misc     Microsoft signed: Yes
2013-12-03    16:34:24:619    1160    ed8    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2013-12-03    16:34:24:645    1160    ed8    Misc     Microsoft signed: Yes
2013-12-03    16:34:24:680    1160    ed8    Setup    Determining whether a new setup handler needs to be downloaded
2013-12-03    16:34:24:680    1160    ed8    Setup    SelfUpdate handler is not found.  It will be downloaded
2013-12-03    16:34:24:681    1160    ed8    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.256"
2013-12-03    16:34:54:914    1160    ed8    Setup    WARNING: Cbs StartSession, error = 0x80080005
2013-12-03    16:34:54:914    1160    ed8    Setup    FATAL: Applicability evaluation for setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.256" failed, error = 0x80080005
2013-12-03    16:34:54:915    1160    ed8    Setup    FATAL: SelfUpdate check failed, err = 0x80080005
2013-12-03    16:34:54:916    1160    ed8    Agent      * WARNING: Skipping scan, self-update check returned 0x80080005
2013-12-03    16:34:54:940    1160    ed8    Agent      * WARNING: Exit code = 0x80080005
2013-12-03    16:34:54:940    1160    ed8    Agent    *********
2013-12-03    16:34:54:940    1160    ed8    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
2013-12-03    16:34:54:941    1160    ed8    Agent    *************
2013-12-03    16:34:54:941    1160    ed8    Agent    WARNING: WU client failed Searching for update with error 0x80080005
2013-12-03    16:34:54:942    1160    f78    AU    >>##  RESUMED  ## AU: Search for updates [CallId = {DB9BF5C7-F73B-481E-B82B-473DEBF1BD0E}]
2013-12-03    16:34:54:942    1160    f78    AU      # WARNING: Search callback failed, result = 0x80080005
2013-12-03    16:34:54:942    1160    f78    AU      # WARNING: Failed to find updates with error code 80080005
2013-12-03    16:34:54:942    1160    f78    AU    #########
2013-12-03    16:34:54:942    1160    f78    AU    ##  END  ##  AU: Search for updates [CallId = {DB9BF5C7-F73B-481E-B82B-473DEBF1BD0E}]
2013-12-03    16:34:54:942    1160    f78    AU    #############
2013-12-03    16:34:54:943    1160    f78    AU    AU setting next detection timeout to 2013-12-04 02:34:54
2013-12-03    16:34:54:943    1160    f78    AU    Setting AU scheduled install time to 2013-12-04 08:00:00
2013-12-03    16:34:59:915    1160    ed8    Report    REPORT EVENT: {BFBBF059-F9E2-4B4F-952F-6DC3C665003E}    2013-12-03 16:34:54:915-0500    1    148    101    {61CA813A-7585-442E-A66B-B0D15CE6BDC0}    1    80080005    SelfUpdate    Failure    Software Synchronization    Windows Update Client failed to detect with error 0x80080005.
2013-12-03    16:34:59:951    1160    ed8    Report    CWERReporter::HandleEvents - WER report upload completed with status 0x8
2013-12-03    16:34:59:952    1160    ed8    Report    WER Report sent: 7.4.7600.226 0x80080005 61CA813A-7585-442E-A66B-B0D15CE6BDC0 Scan 101 Unmanaged
2013-12-03    16:34:59:952    1160    ed8    Report    CWERReporter finishing event handling. (00000000)
2013-12-03    16:37:45:448    1160    f30    AU    ###########  AU: Uninitializing Automatic Updates  ###########
2013-12-03    16:37:45:477    1160    f30    Report    CWERReporter finishing event handling. (00000000)
2013-12-03    16:37:45:728    1160    f30    Service    *********
2013-12-03    16:37:45:728    1160    f30    Service    **  END  **  Service: Service exit [Exit code = 0x240001]
2013-12-03    16:37:45:728    1160    f30    Service    *************
2013-12-03    16:37:55:115    1160    1488    Misc    ===========  Logging initialized (build: 7.4.7600.226, tz: -0500)  ===========
2013-12-03    16:37:55:115    1160    1488    Misc      = Process: C:\Windows\system32\svchost.exe
2013-12-03    16:37:55:115    1160    1488    Misc      = Module: c:\windows\system32\wuaueng.dll
2013-12-03    16:37:55:114    1160    1488    Service    *************
2013-12-03    16:37:55:115    1160    1488    Service    ** START **  Service: Service startup
2013-12-03    16:37:55:115    1160    1488    Service    *********
2013-12-03    16:37:55:173    1160    1488    Agent      * WU client version 7.4.7600.226
2013-12-03    16:37:55:173    1160    1488    Agent      * Base directory: C:\Windows\SoftwareDistribution
2013-12-03    16:37:55:174    1160    1488    Agent      * Access type: No proxy
2013-12-03    16:37:55:175    1160    1488    Agent      * Network state: Connected
2013-12-03    16:37:55:602    1160    1488    DtaStor    Default service for AU is {00000000-0000-0000-0000-000000000000}
2013-12-03    16:37:55:607    1160    1488    DtaStor    Default service for AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2013-12-03    16:37:55:611    1160    1488    Misc    Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\7971f918-a847-4430-9279-4a52d1efe18d\authcab.cab:
2013-12-03    16:37:55:625    1160    1488    Misc     Microsoft signed: Yes
2013-12-03    16:37:55:697    1160    1488    DtaStor    Default service for AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2013-12-03    16:37:55:698    1160    1488    DtaStor    Update service properties: service registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2013-12-03    16:38:40:846    1160    1488    Report    CWERReporter::Init succeeded
2013-12-03    16:38:40:847    1160    1488    Agent    ***********  Agent: Initializing Windows Update Agent  ***********
2013-12-03    16:38:40:860    1160    1488    Agent    ***********  Agent: Initializing global settings cache  ***********
2013-12-03    16:38:40:861    1160    1488    Agent      * WSUS server: <NULL>
2013-12-03    16:38:40:861    1160    1488    Agent      * WSUS status server: <NULL>
2013-12-03    16:38:40:861    1160    1488    Agent      * Target group: (Unassigned Computers)
2013-12-03    16:38:40:861    1160    1488    Agent      * Windows Update access disabled: No
2013-12-03    16:38:40:902    1160    1488    DnldMgr    Download manager restoring 0 downloads
2013-12-03    16:38:40:922    1160    1488    AU    ###########  AU: Initializing Automatic Updates  ###########
2013-12-03    16:38:40:924    1160    1488    AU    AU setting next detection timeout to 2013-12-03 21:38:40
2013-12-03    16:38:40:925    1160    1488    AU      # Approval type: Scheduled (Policy)
2013-12-03    16:38:40:925    1160    1488    AU      # Scheduled install day/time: Every day at 3:00
2013-12-03    16:38:40:925    1160    1488    AU      # Auto-install minor updates: Yes (User preference)
2013-12-03    16:38:40:925    1160    1488    AU      # Will interact with non-admins (Non-admins are elevated (User preference))
2013-12-03    16:38:40:925    1160    1488    AU      # Will display featured software notifications (User preference)
2013-12-03    16:38:40:936    1160    1488    AU    Setting AU scheduled install time to 2013-12-04 08:00:00
2013-12-03    16:38:40:937    1160    1488    AU    Initializing featured updates
2013-12-03    16:38:40:937    1160    1488    AU    Found 0 cached featured updates
2013-12-03    16:38:41:407    1160    1488    Report    ***********  Report: Initializing static reporting data  ***********
2013-12-03    16:38:41:407    1160    1488    Report      * OS Version = 6.0.6002.2.0.66304
2013-12-03    16:38:41:407    1160    1488    Report      * OS Product Type = 0x00000003
2013-12-03    16:38:41:471    1160    1488    Report      * Computer Brand = Dell Inc
2013-12-03    16:38:41:471    1160    1488    Report      * Computer Model = Dimension E521
2013-12-03    16:38:41:477    1160    1488    Report      * Bios Revision = 1.1.6
2013-12-03    16:38:41:477    1160    1488    Report      * Bios Name = )Phoenix - Award WorkstationBIOS v6.00PG
2013-12-03    16:38:41:477    1160    1488    Report      * Bios Release Date = 2007-04-07T00:00:00
2013-12-03    16:38:41:477    1160    1488    Report      * Locale ID = 3084
2013-12-03    16:38:41:540    1160    1488    AU    AU finished delayed initialization
2013-12-03    16:38:41:541    1160    1488    AU    #############
2013-12-03    16:38:41:541    1160    1488    AU    ## START ##  AU: Search for updates
2013-12-03    16:38:41:541    1160    1488    AU    #########
2013-12-03    16:38:41:546    1160    1488    AU    <<## SUBMITTED ## AU: Search for updates [CallId = {182719F9-768C-48F1-9191-06E21F689337}]
2013-12-03    16:38:41:569    1160    f48    Agent    *************
2013-12-03    16:38:41:569    1160    f48    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
2013-12-03    16:38:41:569    1160    f48    Agent    *********
2013-12-03    16:38:41:569    1160    f48    Agent      * Online = No; Ignore download priority = No
2013-12-03    16:38:41:569    1160    f48    Agent      * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2013-12-03    16:38:41:569    1160    f48    Agent      * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
2013-12-03    16:38:41:569    1160    f48    Agent      * Search Scope = {Machine}
2013-12-03    16:38:44:604    1160    f48    Agent      * Found 0 updates and 0 categories in search; evaluated appl. rules of 0 out of 0 deployed entities
2013-12-03    16:38:44:605    1160    f48    Agent    *********
2013-12-03    16:38:44:605    1160    f48    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
2013-12-03    16:38:44:605    1160    f48    Agent    *************
2013-12-03    16:38:44:605    1160    a0c    AU    >>##  RESUMED  ## AU: Search for updates [CallId = {182719F9-768C-48F1-9191-06E21F689337}]
2013-12-03    16:38:44:606    1160    a0c    AU      # 0 updates detected
2013-12-03    16:38:44:606    1160    a0c    AU    #########
2013-12-03    16:38:44:606    1160    a0c    AU    ##  END  ##  AU: Search for updates [CallId = {182719F9-768C-48F1-9191-06E21F689337}]
2013-12-03    16:38:44:606    1160    a0c    AU    #############
2013-12-03    16:38:44:607    1160    a0c    AU    AU featured software notification sequence number is 3950, Generation Time:2013-12-03 21:38:44
2013-12-03    16:38:44:607    1160    a0c    AU    No featured updates notifications to show
2013-12-03    16:38:44:607    1160    a0c    AU    Setting AU scheduled install time to 2013-12-04 08:00:00
2013-12-03    16:38:44:609    1160    1488    AU    #############
2013-12-03    16:38:44:609    1160    1488    AU    ## START ##  AU: Search for updates
2013-12-03    16:38:44:609    1160    1488    AU    #########
2013-12-03    16:38:44:614    1160    1488    AU    <<## SUBMITTED ## AU: Search for updates [CallId = {AD77936A-3C79-4A50-BCDF-3D29D330EFD7}]
2013-12-03    16:38:44:614    1160    f48    Agent    *************
2013-12-03    16:38:44:614    1160    f48    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
2013-12-03    16:38:44:615    1160    f48    Agent    *********
2013-12-03    16:38:44:615    1160    f48    Agent      * Online = Yes; Ignore download priority = No
2013-12-03    16:38:44:615    1160    f48    Agent      * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2013-12-03    16:38:44:615    1160    f48    Agent      * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
2013-12-03    16:38:44:615    1160    f48    Agent      * Search Scope = {Machine}
2013-12-03    16:38:44:623    1160    f48    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2013-12-03    16:38:44:638    1160    f48    Misc     Microsoft signed: Yes
2013-12-03    16:39:09:981    1160    f48    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2013-12-03    16:39:09:993    1160    f48    Misc     Microsoft signed: Yes
2013-12-03    16:39:10:009    1160    f48    Agent    Checking for updated auth cab for service 7971f918-a847-4430-9279-4a52d1efe18d at http://ds.download.windowsupdate.com/v10/1/microsoftupdate/redir/muauth.cab
2013-12-03    16:39:10:009    1160    f48    Misc    Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
2013-12-03    16:39:10:021    1160    f48    Misc     Microsoft signed: Yes
2013-12-03    16:39:24:310    1160    f48    Misc    Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
2013-12-03    16:39:24:323    1160    f48    Misc     Microsoft signed: Yes
2013-12-03    16:39:24:323    1160    f48    Setup    Checking for agent SelfUpdate
2013-12-03    16:39:24:324    1160    f48    Setup    Client version: Core: 7.4.7600.226  Aux: 7.4.7600.226
2013-12-03    16:39:24:330    1160    f48    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2013-12-03    16:39:24:343    1160    f48    Misc     Microsoft signed: Yes
2013-12-03    16:39:24:349    1160    f48    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2013-12-03    16:39:24:361    1160    f48    Misc     Microsoft signed: Yes
2013-12-03    16:39:24:370    1160    f48    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2013-12-03    16:39:24:383    1160    f48    Misc     Microsoft signed: Yes
2013-12-03    16:39:39:102    1160    f48    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2013-12-03    16:39:39:115    1160    f48    Misc     Microsoft signed: Yes
2013-12-03    16:39:39:122    1160    f48    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2013-12-03    16:39:39:138    1160    f48    Misc     Microsoft signed: Yes
2013-12-03    16:39:39:144    1160    f48    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2013-12-03    16:39:39:159    1160    f48    Misc     Microsoft signed: Yes
2013-12-03    16:39:39:186    1160    f48    Setup    Determining whether a new setup handler needs to be downloaded
2013-12-03    16:39:39:186    1160    f48    Setup    SelfUpdate handler is not found.  It will be downloaded
2013-12-03    16:39:39:187    1160    f48    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.256"
2013-12-03    16:40:09:265    1160    f48    Setup    WARNING: Cbs StartSession, error = 0x80080005
2013-12-03    16:40:09:265    1160    f48    Setup    FATAL: Applicability evaluation for setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.256" failed, error = 0x80080005
2013-12-03    16:40:09:265    1160    f48    Setup    FATAL: SelfUpdate check failed, err = 0x80080005
2013-12-03    16:40:09:266    1160    f48    Agent      * WARNING: Skipping scan, self-update check returned 0x80080005
2013-12-03    16:40:09:266    1160    f48    Agent      * WARNING: Exit code = 0x80080005
2013-12-03    16:40:09:266    1160    f48    Agent    *********
2013-12-03    16:40:09:266    1160    f48    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
2013-12-03    16:40:09:266    1160    f48    Agent    *************
2013-12-03    16:40:09:266    1160    f48    Agent    WARNING: WU client failed Searching for update with error 0x80080005
2013-12-03    16:40:09:267    1160    f48    Report    REPORT EVENT: {B2B92176-DA58-477C-9525-AA32DF87CA83}    2013-12-03 16:38:40:938-0500    1    202    102    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Content Install    Reboot completed.
2013-12-03    16:40:09:267    1160    a0c    AU    >>##  RESUMED  ## AU: Search for updates [CallId = {AD77936A-3C79-4A50-BCDF-3D29D330EFD7}]
2013-12-03    16:40:09:267    1160    a0c    AU      # WARNING: Search callback failed, result = 0x80080005
2013-12-03    16:40:09:267    1160    a0c    AU      # WARNING: Failed to find updates with error code 80080005
2013-12-03    16:40:09:267    1160    a0c    AU    #########
2013-12-03    16:40:09:267    1160    a0c    AU    ##  END  ##  AU: Search for updates [CallId = {AD77936A-3C79-4A50-BCDF-3D29D330EFD7}]
2013-12-03    16:40:09:267    1160    a0c    AU    #############
2013-12-03    16:40:09:269    1160    a0c    AU    AU setting next detection timeout to 2013-12-04 02:40:09
2013-12-03    16:40:09:269    1160    a0c    AU    Setting AU scheduled install time to 2013-12-04 08:00:00
2013-12-03    16:40:09:386    1160    f48    Report    CWERReporter finishing event handling. (00000000)
2013-12-03    16:40:14:266    1160    f48    Report    REPORT EVENT: {1E178B2A-DEB2-4CBA-9A58-C735A6BC43A8}    2013-12-03 16:40:09:265-0500    1    148    101    {61CA813A-7585-442E-A66B-B0D15CE6BDC0}    1    80080005    SelfUpdate    Failure    Software Synchronization    Windows Update Client failed to detect with error 0x80080005.
2013-12-03    16:40:14:454    1160    f48    Report    CWERReporter::HandleEvents - WER report upload completed with status 0x8
2013-12-03    16:40:14:454    1160    f48    Report    WER Report sent: 7.4.7600.226 0x80080005 61CA813A-7585-442E-A66B-B0D15CE6BDC0 Scan 101 Unmanaged
2013-12-03    16:40:14:454    1160    f48    Report    CWERReporter finishing event handling. (00000000)
2013-12-03    16:44:13:129    1160    1488    Shutdwn    user declined update at shutdown
2013-12-03    16:44:13:129    1160    1488    AU    AU initiates service shutdown
2013-12-03    16:44:13:129    1160    1488    AU    ###########  AU: Uninitializing Automatic Updates  ###########
2013-12-03    16:44:13:145    1160    1488    Report    CWERReporter finishing event handling. (00000000)
2013-12-03    16:44:13:223    1160    1488    Service    *********
2013-12-03    16:44:13:223    1160    1488    Service    **  END  **  Service: Service exit [Exit code = 0x240001]
2013-12-03    16:44:13:223    1160    1488    Service    *************
2013-12-03    16:46:15:277    1208    41c    Misc    ===========  Logging initialized (build: 7.4.7600.226, tz: -0500)  ===========
2013-12-03    16:46:15:277    1208    41c    Misc      = Process: C:\Windows\system32\svchost.exe
2013-12-03    16:46:15:277    1208    41c    Misc      = Module: c:\windows\system32\wuaueng.dll
2013-12-03    16:46:15:277    1208    41c    Service    *************
2013-12-03    16:46:15:277    1208    41c    Service    ** START **  Service: Service startup
2013-12-03    16:46:15:277    1208    41c    Service    *********
2013-12-03    16:46:15:885    1208    41c    Agent      * WU client version 7.4.7600.226
2013-12-03    16:46:15:885    1208    41c    Agent      * Base directory: C:\Windows\SoftwareDistribution
2013-12-03    16:46:15:885    1208    41c    Agent      * Access type: No proxy
2013-12-03    16:46:15:885    1208    41c    Agent      * Network state: Connected
2013-12-03    16:46:16:712    1208    674    Report    CWERReporter::Init succeeded
2013-12-03    16:46:16:712    1208    674    Agent    ***********  Agent: Initializing Windows Update Agent  ***********
2013-12-03    16:46:16:712    1208    674    Agent    ***********  Agent: Initializing global settings cache  ***********
2013-12-03    16:46:16:712    1208    674    Agent      * WSUS server: <NULL>
2013-12-03    16:46:16:712    1208    674    Agent      * WSUS status server: <NULL>
2013-12-03    16:46:16:712    1208    674    Agent      * Target group: (Unassigned Computers)
2013-12-03    16:46:16:712    1208    674    Agent      * Windows Update access disabled: No
2013-12-03    16:46:16:712    1208    674    DnldMgr    Download manager restoring 0 downloads
2013-12-03    16:46:16:728    1208    674    AU    ###########  AU: Initializing Automatic Updates  ###########
2013-12-03    16:46:16:728    1208    674    AU      # Approval type: Scheduled (Policy)
2013-12-03    16:46:16:728    1208    674    AU      # Scheduled install day/time: Every day at 3:00
2013-12-03    16:46:16:728    1208    674    AU      # Auto-install minor updates: Yes (User preference)
2013-12-03    16:46:16:728    1208    674    AU      # Will interact with non-admins (Non-admins are elevated (User preference))
2013-12-03    16:46:16:728    1208    674    AU      # Will display featured software notifications (User preference)
2013-12-03    16:46:16:790    1208    674    AU    Setting AU scheduled install time to 2013-12-04 08:00:00
2013-12-03    16:46:16:821    1208    674    AU    Initializing featured updates
2013-12-03    16:46:16:821    1208    674    AU    Found 0 cached featured updates
2013-12-03    16:46:17:243    1208    41c    Report    ***********  Report: Initializing static reporting data  ***********
2013-12-03    16:46:17:243    1208    41c    Report      * OS Version = 6.0.6002.2.0.66304
2013-12-03    16:46:17:243    1208    41c    Report      * OS Product Type = 0x00000003
2013-12-03    16:46:17:383    1208    41c    Report      * Computer Brand = Dell Inc
2013-12-03    16:46:17:383    1208    41c    Report      * Computer Model = Dimension E521
2013-12-03    16:46:17:399    1208    41c    Report      * Bios Revision = 1.1.6
2013-12-03    16:46:17:399    1208    41c    Report      * Bios Name = )Phoenix - Award WorkstationBIOS v6.00PG
2013-12-03    16:46:17:399    1208    41c    Report      * Bios Release Date = 2007-04-07T00:00:00
2013-12-03    16:46:17:399    1208    41c    Report      * Locale ID = 3084
2013-12-03    16:46:17:539    1208    674    AU    AU finished delayed initialization
2013-12-03    16:46:17:539    1208    41c    AU    #############
2013-12-03    16:46:17:539    1208    41c    AU    ## START ##  AU: Search for updates
2013-12-03    16:46:17:539    1208    41c    AU    #########
2013-12-03    16:46:17:648    1208    41c    AU    <<## SUBMITTED ## AU: Search for updates [CallId = {4278DFC3-5692-4A87-8C46-1A5C11870A96}]
2013-12-03    16:46:17:648    1208    93c    Agent    *************
2013-12-03    16:46:17:648    1208    93c    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
2013-12-03    16:46:17:648    1208    93c    Agent    *********
2013-12-03    16:46:17:648    1208    93c    Agent      * Online = No; Ignore download priority = No
2013-12-03    16:46:17:648    1208    93c    Agent      * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2013-12-03    16:46:17:648    1208    93c    Agent      * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
2013-12-03    16:46:17:648    1208    93c    Agent      * Search Scope = {Machine}
2013-12-03    16:46:18:818    1208    674    AU    Triggering AU detection through DetectNow API
2013-12-03    16:46:18:818    1208    674    AU    Will do the detection after current detection completes
2013-12-03    16:46:30:999    1208    93c    Agent      * Found 0 updates and 0 categories in search; evaluated appl. rules of 0 out of 0 deployed entities
2013-12-03    16:46:30:999    1208    93c    Agent    *********
2013-12-03    16:46:30:999    1208    93c    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
2013-12-03    16:46:30:999    1208    93c    Agent    *************
2013-12-03    16:46:30:999    1208    de4    AU    >>##  RESUMED  ## AU: Search for updates [CallId = {4278DFC3-5692-4A87-8C46-1A5C11870A96}]
2013-12-03    16:46:30:999    1208    de4    AU      # 0 updates detected
2013-12-03    16:46:30:999    1208    de4    AU    #########
2013-12-03    16:46:30:999    1208    de4    AU    ##  END  ##  AU: Search for updates [CallId = {4278DFC3-5692-4A87-8C46-1A5C11870A96}]
2013-12-03    16:46:30:999    1208    de4    AU    #############
2013-12-03    16:46:30:999    1208    de4    AU    No featured updates notifications to show
2013-12-03    16:46:30:999    1208    de4    AU    Setting AU scheduled install time to 2013-12-04 08:00:00
2013-12-03    16:46:30:999    1208    41c    AU    #############
2013-12-03    16:46:30:999    1208    41c    AU    ## START ##  AU: Search for updates
2013-12-03    16:46:30:999    1208    41c    AU    #########
2013-12-03    16:46:30:999    1208    41c    AU    <<## SUBMITTED ## AU: Search for updates [CallId = {C4F04C3F-FCDE-4057-B205-39654651B575}]
2013-12-03    16:46:31:014    1208    93c    Report    REPORT EVENT: {D1437404-DC63-458A-B889-F26BA0D9F177}    2013-12-03 16:46:16:837-0500    1    202    102    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Content Install    Reboot completed.
2013-12-03    16:46:31:170    1208    93c    Report    CWERReporter finishing event handling. (00000000)
2013-12-03    16:46:31:170    1208    93c    Agent    *************
2013-12-03    16:46:31:170    1208    93c    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
2013-12-03    16:46:31:170    1208    93c    Agent    *********
2013-12-03    16:46:31:170    1208    93c    Agent      * Online = Yes; Ignore download priority = No
2013-12-03    16:46:31:170    1208    93c    Agent      * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2013-12-03    16:46:31:170    1208    93c    Agent      * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
2013-12-03    16:46:31:170    1208    93c    Agent      * Search Scope = {Machine}
2013-12-03    16:46:31:295    1208    93c    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2013-12-03    16:46:31:373    1208    93c    Misc     Microsoft signed: Yes
2013-12-03    16:46:45:701    1208    93c    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2013-12-03    16:46:45:715    1208    93c    Misc     Microsoft signed: Yes
2013-12-03    16:46:45:767    1208    93c    Agent    Checking for updated auth cab for service 7971f918-a847-4430-9279-4a52d1efe18d at http://ds.download.windowsupdate.com/v10/1/microsoftupdate/redir/muauth.cab
2013-12-03    16:46:45:767    1208    93c    Misc    Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
2013-12-03    16:46:45:826    1208    93c    Misc     Microsoft signed: Yes
2013-12-03    16:47:11:163    1208    93c    Misc    Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
2013-12-03    16:47:11:179    1208    93c    Misc     Microsoft signed: Yes
2013-12-03    16:47:11:179    1208    93c    Setup    Checking for agent SelfUpdate
2013-12-03    16:47:11:181    1208    93c    Setup    Client version: Core: 7.4.7600.226  Aux: 7.4.7600.226
2013-12-03    16:47:11:186    1208    93c    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2013-12-03    16:47:11:215    1208    93c    Misc     Microsoft signed: Yes
2013-12-03    16:47:25:488    1208    93c    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2013-12-03    16:47:25:504    1208    93c    Misc     Microsoft signed: Yes
2013-12-03    16:47:25:515    1208    93c    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2013-12-03    16:47:25:540    1208    93c    Misc     Microsoft signed: Yes
2013-12-03    16:47:40:037    1208    93c    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2013-12-03    16:47:40:054    1208    93c    Misc     Microsoft signed: Yes
2013-12-03    16:47:40:065    1208    93c    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2013-12-03    16:47:40:091    1208    93c    Misc     Microsoft signed: Yes
2013-12-03    16:47:40:096    1208    93c    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2013-12-03    16:47:40:110    1208    93c    Misc     Microsoft signed: Yes
2013-12-03    16:47:40:165    1208    93c    Setup    Determining whether a new setup handler needs to be downloaded
2013-12-03    16:47:40:165    1208    93c    Setup    SelfUpdate handler is not found.  It will be downloaded
2013-12-03    16:47:40:165    1208    93c    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.256"
2013-12-03    16:48:10:312    1208    93c    Setup    WARNING: Cbs StartSession, error = 0x80080005
2013-12-03    16:48:10:312    1208    93c    Setup    FATAL: Applicability evaluation for setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.256" failed, error = 0x80080005
2013-12-03    16:48:10:312    1208    93c    Setup    FATAL: SelfUpdate check failed, err = 0x80080005
2013-12-03    16:48:10:313    1208    93c    Agent      * WARNING: Skipping scan, self-update check returned 0x80080005
2013-12-03    16:48:10:313    1208    93c    Agent      * WARNING: Exit code = 0x80080005
2013-12-03    16:48:10:313    1208    93c    Agent    *********
2013-12-03    16:48:10:313    1208    93c    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
2013-12-03    16:48:10:313    1208    93c    Agent    *************
2013-12-03    16:48:10:313    1208    93c    Agent    WARNING: WU client failed Searching for update with error 0x80080005
2013-12-03    16:48:10:313    1208    de4    AU    >>##  RESUMED  ## AU: Search for updates [CallId = {C4F04C3F-FCDE-4057-B205-39654651B575}]
2013-12-03    16:48:10:313    1208    de4    AU      # WARNING: Search callback failed, result = 0x80080005
2013-12-03    16:48:10:313    1208    de4    AU      # WARNING: Failed to find updates with error code 80080005
2013-12-03    16:48:10:313    1208    de4    AU    #########
2013-12-03    16:48:10:313    1208    de4    AU    ##  END  ##  AU: Search for updates [CallId = {C4F04C3F-FCDE-4057-B205-39654651B575}]
2013-12-03    16:48:10:313    1208    de4    AU    #############
2013-12-03    16:48:10:314    1208    de4    AU    AU setting next detection timeout to 2013-12-04 02:48:10
2013-12-03    16:48:10:314    1208    de4    AU    Setting AU scheduled install time to 2013-12-04 08:00:00
2013-12-03    16:48:15:313    1208    93c    Report    REPORT EVENT: {C83D31E2-314F-4C7D-B91B-1D2DD2718AB4}    2013-12-03 16:48:10:312-0500    1    148    101    {61CA813A-7585-442E-A66B-B0D15CE6BDC0}    1    80080005    SelfUpdate    Failure    Software Synchronization    Windows Update Client failed to detect with error 0x80080005.
2013-12-03    16:48:15:370    1208    93c    Report    CWERReporter::HandleEvents - WER report upload completed with status 0x8
2013-12-03    16:48:15:370    1208    93c    Report    WER Report sent: 7.4.7600.226 0x80080005 61CA813A-7585-442E-A66B-B0D15CE6BDC0 Scan 101 Unmanaged
2013-12-03    16:48:15:370    1208    93c    Report    CWERReporter finishing event handling. (00000000)
 

 

Thanks!



#4 dls62

dls62

  • Members
  • 623 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Berkshire, UK
  • Local time:11:02 AM

Posted 03 December 2013 - 05:21 PM

You do not say what you have checked your system with for infections. Please download Malwarebytes - http://www.malwarebytes.org/ - and run a Full scan and post the scan log. It's possible this error can be caused by malware.

Then, please run the Windows Update Troubleshooter -http://support.microsoft.com/kb/949104 - even if you have run something similar already. Please post the results from this.

#5 martinem2

martinem2
  • Topic Starter

  • Members
  • 18 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:05:02 AM

Posted 04 December 2013 - 07:44 AM

Hi,

 

This is the log of Malaware :

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Version de la base de données: v2013.12.04.01

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
Martine :: PC-GRANTHAM-MAR [administrateur]

2013-12-03 22:34:58
MBAM-log-2013-12-04 (07-22-22).txt

Type d'examen: Examen complet (C:\|D:\|E:\|)
Options d'examen activées: Mémoire | Démarrage | Registre | Système de fichiers | Heuristique/Extra | Heuristique/Shuriken | PUP | PUM
Options d'examen désactivées: P2P
Elément(s) analysé(s): 633979
Temps écoulé: 4 heure(s), 53 minute(s), 41 seconde(s)

Processus mémoire détecté(s): 0
(Aucun élément nuisible détecté)

Module(s) mémoire détecté(s): 0
(Aucun élément nuisible détecté)

Clé(s) du Registre détectée(s): 4
HKCU\SOFTWARE\SWEETIM (PUP.Optional.SweetIM.A) -> Aucune action effectuée.
HKLM\SOFTWARE\Updater By Sweetpacks (PUP.Optional.SweetPacks.A) -> Aucune action effectuée.
HKLM\SOFTWARE\Wow6432Node\Updater By Sweetpacks (PUP.Optional.SweetPacks.A) -> Aucune action effectuée.
HKLM\SOFTWARE\SWEETIM (PUP.Optional.SweetIM.A) -> Aucune action effectuée.

Valeur(s) du Registre détectée(s): 2
HKCU\Software\SweetIM|simapp_id (PUP.Optional.SweetIM.A) -> Données: 39376342285102860776173120201600865867 -> Aucune action effectuée.
HKLM\Software\SweetIM|simapp_id (PUP.Optional.SweetIM.A) -> Données: 39376342285102860776173120201600865867 -> Aucune action effectuée.

Elément(s) de données du Registre détecté(s): 2
HKCU\SOFTWARE\Microsoft\Internet Explorer\Main|Start Page (PUP.Optional.SweetPacks.A) -> Mauvais: (http://mysearch.sweetpacks.com/?src=10&st=12&crg=3.5000006.10065&did=10727&barid=39376342285102860776173120201600865867) Bon: (http://www.google.com) -> Aucune action effectuée.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Main|Start Page (PUP.Optional.SweetPacks.A) -> Mauvais: (http://mysearch.sweetpacks.com/?src=10&st=12&crg=3.5000006.10065&did=10727&barid=39376342285102860776173120201600865867) Bon: (http://www.google.com) -> Aucune action effectuée.

Dossier(s) détecté(s): 1
C:\Windows\System32\WNLT\Installation (PUP.Optional.InstallBrain.A) -> Aucune action effectuée.

Fichier(s) détecté(s): 2
C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\06JG802Z\WSSetup[1].exe (PUP.Optional.InstallBrain.A) -> Aucune action effectuée.
C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\D1OWJ5UA\WSSetup[1].exe (PUP.Optional.InstallBrain.A) -> Aucune action effectuée.

(fin)

 

...and I run Fix-it...

 

Thanks!



#6 dls62

dls62

  • Members
  • 623 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Berkshire, UK
  • Local time:11:02 AM

Posted 04 December 2013 - 08:25 AM

Hi,

 

My French is a little rusty but I believe that 'Aucune action effectuée' translates as 'No action taken'.  I have sent a PM to a Moderator to ask if a member of the Malware Removal Team should get in touch with you about the Malwarebytes scan results.



#7 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,399 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:06:02 AM

Posted 04 December 2013 - 08:31 AM

A Malwarebytes Anti-Malware log that shows "No action taken" usually occurs if you forget to click "Remove Selected" and instead just click "Save Logfile" or save the report before having Malwarebytes remove the threats. To confirm if everything was removed:
  • Rescan again (Quick Scan) in normal mode.
  • Don't forgot to check for database definition updates through the program's interface (preferable method) before scanning.
  • Make sure that everything detected is checked and then click the Remove Selected button.
  • Then click the Logs tab and copy/paste the contents of the new report in your next reply.
If Malwarebytes encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes from removing all the malware.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#8 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,399 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:06:02 AM

Posted 04 December 2013 - 08:32 AM

Since Malwarebytes found these PUPs, we should check more closely to ensure everything is cleaned up before proceeding with the topic issue you posted about.

Please download and use the following tools (in the order listed) which will search for and remove many potentially unwanted programs (PUPs), adware, toolbars, browser hijackers, extensions, add-ons and other junkware as well as related registry entries (values, keys) and remnants.

RKill created by Grinler (aka Lawrence Abrams), the site owner of BleepingComputer.
AdwCleaner created by Xplode.
Junkware Removal Tool created by thisisu.

1. Double-click on RKill to launch the tool. A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.

Important: Do not reboot your computer until you complete the next step.

2. Double-click on AdwCleaner.exe to run the tool.
Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
-- Note: The contents of the AdwCleaner log file may be confusing. Unless you see a program name that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on each one and uncheck any items you want to keep (except you cannot uncheck Chrome and Firefox preferences lines).


Close all open programs and shut down any protection/security software to avoid potential conflicts.

3. Double-click on JRT.exe to run the tool.
Vista/Windows 7/8 users right-click and select Run As Administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log file named JRT.txt will automatically open and be saved to your Desktop.
  • Copy and paste the contents of JRT.txt in your next reply.
4. As a final step, download and scan with Malwarebytes Anti-Malware.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#9 martinem2

martinem2
  • Topic Starter

  • Members
  • 18 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:05:02 AM

Posted 05 December 2013 - 07:23 AM

Hi,

 

This is the new log of MBAM (complete exam) :

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Version de la base de données: v2013.12.04.10

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
Martine :: PC-GRANTHAM-MAR [administrateur]

2013-12-04 18:45:53
mbam-log-2013-12-04 (18-45-53).txt

Type d'examen: Examen complet (C:\|D:\|E:\|)
Options d'examen activées: Mémoire | Démarrage | Registre | Système de fichiers | Heuristique/Extra | Heuristique/Shuriken | PUP | PUM
Options d'examen désactivées: P2P
Elément(s) analysé(s): 638956
Temps écoulé: 5 heure(s), 13 minute(s), 10 seconde(s)

Processus mémoire détecté(s): 0
(Aucun élément nuisible détecté)

Module(s) mémoire détecté(s): 0
(Aucun élément nuisible détecté)

Clé(s) du Registre détectée(s): 0
(Aucun élément nuisible détecté)

Valeur(s) du Registre détectée(s): 0
(Aucun élément nuisible détecté)

Elément(s) de données du Registre détecté(s): 0
(Aucun élément nuisible détecté)

Dossier(s) détecté(s): 0
(Aucun élément nuisible détecté)

Fichier(s) détecté(s): 0
(Aucun élément nuisible détecté)

(fin)
 

Zero infections... So, I'm still run the others (RKIL, ADWCLEANER, JUNKWARE) ?

 

Thanks!



#10 dls62

dls62

  • Members
  • 623 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Berkshire, UK
  • Local time:11:02 AM

Posted 05 December 2013 - 08:13 AM

Hi,

 

Yes please run those tools as described at #8 above and attach the logs in your next post.  They will help to ensure that your machine is clean.

 

Provided everything is clear, you can then run the Windows Update Troubleshooter as at #4 above.



#11 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,399 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:06:02 AM

Posted 05 December 2013 - 10:52 AM

AdwCleaner and Junkware Removal Tool supplement Malwarebytes by searching for and removing more leftover remnants.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#12 martinem2

martinem2
  • Topic Starter

  • Members
  • 18 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:05:02 AM

Posted 05 December 2013 - 02:23 PM

Hi,

 

This the log of RKill :

 

Rkill 2.6.3 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2013 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 12/05/2013 01:31:37 PM in x86 mode.
Windows Version: Windows Vista ™ Home Premium Service Pack 2

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Active Proxy Server Detected

 * Proxy Disabled.
 * ProxyOverride value deleted.
 * ProxyServer value deleted.
 * AutoConfigURL value deleted.
 * Proxy settings were backed up to Registry file.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Backup Registry file created at:
 C:\Users\Martine\Desktop\rkill\rkill-12-05-2013-01-31-40.reg

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * Windows Defender Disabled

   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001

 * Windows Firewall Disabled

   [HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
   "EnableFirewall" = dword:00000000

Checking Windows Service Integrity:

 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Automatic

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * HOSTS file entries found:

  127.0.0.1       localhost

Program finished at: 12/05/2013 01:33:12 PM
Execution time: 0 hours(s), 1 minute(s), and 34 seconds(s)

--------------------------------------------------------
 

I dont reboot and I continue with ADWCleaner...

 

Thanks!



#13 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,399 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:06:02 AM

Posted 05 December 2013 - 02:29 PM

Not a problem.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#14 martinem2

martinem2
  • Topic Starter

  • Members
  • 18 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:05:02 AM

Posted 05 December 2013 - 02:41 PM

Hi,

 

This the log of AdwCleaner :

 

# AdwCleaner v3.014 - Rapport créé le 05/12/2013 à 14:32:10
# Mis à jour le 01/12/2013 par Xplode
# Système d'exploitation : Windows Vista ™ Home Premium Service Pack 2 (32 bits)
# Nom d'utilisateur : Martine - PC-GRANTHAM-MAR
# Exécuté depuis : C:\Users\Martine\Desktop\adwcleaner.exe
# Option : Nettoyer

***** [ Services ] *****


***** [ Fichiers / Dossiers ] *****

Dossier Supprimé : C:\ProgramData\ParetoLogic
Dossier Supprimé : C:\ProgramData\Registry Helper
Dossier Supprimé : C:\ProgramData\SpeedMaxPc
Dossier Supprimé : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Registry Helper
Dossier Supprimé : C:\Program Files\MyPC Backup
Dossier Supprimé : C:\Program Files\Registry Helper
Dossier Supprimé : C:\Users\Martine\AppData\Roaming\DriverCure
Dossier Supprimé : C:\Users\Martine\AppData\Roaming\dvdvideosoftiehelpers
Dossier Supprimé : C:\Users\Martine\AppData\Roaming\ParetoLogic
Dossier Supprimé : C:\Users\Martine\AppData\Roaming\SpeedMaxPc
Fichier Supprimé : C:\Users\Martine\AppData\Roaming\Mozilla\Firefox\Profiles\axv86c3u.default\Extensions\{EEE6C361-6118-11DC-9C72-001320C79847}.xpi
Fichier Supprimé : C:\Program Files\Mozilla Firefox\browser\nsprotector.js
Fichier Supprimé : C:\Users\Martine\AppData\Roaming\Mozilla\Firefox\Profiles\axv86c3u.default\searchplugins\SweetIm.xml
Fichier Supprimé : C:\Users\Martine\AppData\Roaming\Mozilla\Firefox\Profiles\axv86c3u.default\searchplugins\Sweetpacks Search.xml
Fichier Supprimé : C:\Users\Martine\AppData\Roaming\Mozilla\Firefox\Profiles\axv86c3u.default\user.js

***** [ Raccourcis ] *****


***** [ Registre ] *****

Valeur Supprimée : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [{ACAA314B-EEBA-48E4-AD47-84E31C44796C}]
Clé Supprimée : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{E5319C4E-0D7C-4BDB-B067-26B97D908558}
Clé Supprimée : HKCU\Software\Classes\pokki
Clé Supprimée : HKLM\SOFTWARE\Classes\speedupmypc
Clé Supprimée : HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\services\IBUpdaterService
Clé Supprimée : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Clé Supprimée : HKLM\SOFTWARE\Classes\CLSID\{EE932B49-D5C0-4D19-A3DA-CE0849258DE6}
Clé Supprimée : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{EE932B49-D5C0-4D19-A3DA-CE0849258DE6}
Clé Supprimée : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EE932B49-D5C0-4D19-A3DA-CE0849258DE6}
Clé Supprimée : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EE932B49-D5C0-4D19-A3DA-CE0849258DE6}
Clé Supprimée : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{EE932B49-D5C0-4D19-A3DA-CE0849258DE6}
Clé Supprimée : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{EEE6C360-6118-11DC-9C72-001320C79847}
Clé Supprimée : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{EEE6C360-6118-11DC-9C72-001320C79847}
Clé Supprimée : HKCU\Software\IM
Clé Supprimée : HKCU\Software\ImInstaller
Clé Supprimée : HKCU\Software\ParetoLogic
Clé Supprimée : HKCU\Software\Softonic
Clé Supprimée : HKCU\Software\SpeedMaxPC
Clé Supprimée : HKLM\Software\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}
Clé Supprimée : HKLM\Software\ParetoLogic
Clé Supprimée : HKLM\Software\SpeedMaxPC
Clé Supprimée : HKLM\Software\Trymedia Systems
Clé Supprimée : HKLM\Software\Uniblue
Clé Supprimée : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\MyPC Backup

***** [ Navigateurs ] *****

-\\ Internet Explorer v9.0.8112.16421


-\\ Mozilla Firefox v25.0.1 (fr)

[ Fichier : C:\Users\Martine\AppData\Roaming\Mozilla\Firefox\Profiles\axv86c3u.default\prefs.js ]

Ligne Supprimée : user_pref("browser.newtab.url", "hxxp://mysearch.sweetpacks.com/?barid=39376342285102860776173120201600865867&src=97&crg=3.5000006.10065&ppd=&did=10727&st=23");
Ligne Supprimée : user_pref("browser.search.defaultenginename", "Sweetpacks Search");
Ligne Supprimée : user_pref("browser.search.selectedEngine", "Sweetpacks Search");
Ligne Supprimée : user_pref("extensions.SmartSuggestor.aid", "1");
Ligne Supprimée : user_pref("extensions.SmartSuggestor.showButton", false);
Ligne Supprimée : user_pref("extensions.SmartSuggestor.sub", "");
Ligne Supprimée : user_pref("extensions.SmartSuggestor.uid", "61f106d17bb509f81bad68db3dafbcbe");
Ligne Supprimée : user_pref("keyword.URL", "hxxp://mysearch.sweetpacks.com?src=6&barid=39376342285102860776173120201600865867&crg=3.5000006.10065&ppd=&did=10727&st=23&q=");
Ligne Supprimée : user_pref("sweetim.toolbar.previous.browser.search.defaultenginename", "");
Ligne Supprimée : user_pref("sweetim.toolbar.previous.browser.search.selectedEngine", "");
Ligne Supprimée : user_pref("sweetim.toolbar.previous.browser.startup.homepage", "");
Ligne Supprimée : user_pref("sweetim.toolbar.previous.keyword.URL", "");
Ligne Supprimée : user_pref("sweetim.toolbar.urls.homepage", "hxxp://mysearch.sweetpacks.com/?src=10&st=12&crg=3.5000006.10065&did=10727&barid=39376342285102860776173120201600865867");
Ligne Supprimée : user_pref("{55A20D4B-4881-4a25-A330-A3732AC45FC4}.ScriptData_WSG_blackList", "form=CONTLB|babsrc=toolbar|babsrc=tb_ss|invocationType=tb50-ie-aolsoftonic-tbsbox-en-us|invocationType=tb50-ff-aolsoftonic[...]
Ligne Supprimée : user_pref("{55A20D4B-4881-4a25-A330-A3732AC45FC4}.ScriptData_WSG_whiteList", "{\"search.babylon.com\":\"q\",\"search.imesh.net\":\"q\",\"www.search-results.com\":\"q\",\"home.mywebsearch.com\":\"searc[...]
Ligne Supprimée : user_pref("{55A20D4B-4881-4a25-A330-A3732AC45FC4}.ScriptData_product_name", "Updater By Sweetpacks");

[ Fichier : C:\Users\Administrateur\AppData\Roaming\Mozilla\Firefox\Profiles\k9n2nq7c.default\prefs.js ]


-\\ Google Chrome v

[ Fichier : C:\Users\Martine\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Supprimée : homepage
Supprimée : urls_to_restore_on_startup

*************************

AdwCleaner[R0].txt - [93787 octets] - [12/10/2013 13:31:29]
AdwCleaner[R1].txt - [17142 octets] - [17/10/2013 09:35:32]
AdwCleaner[R2].txt - [1432 octets] - [19/10/2013 10:18:57]
AdwCleaner[R3].txt - [6277 octets] - [05/12/2013 14:26:58]
AdwCleaner[S1].txt - [17512 octets] - [17/10/2013 09:41:48]
AdwCleaner[S2].txt - [1501 octets] - [19/10/2013 10:20:24]
AdwCleaner[S3].txt - [6293 octets] - [05/12/2013 14:32:10]

########## EOF - C:\AdwCleaner\AdwCleaner[S3].txt - [6353 octets] ##########
 

 

Is it ok?

 

I continue with JRT...

 

Thanks!



#15 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,399 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:06:02 AM

Posted 05 December 2013 - 02:43 PM

I suspected we would find a lot more crapware. Yes continue with JRT.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users