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Junkware Removal Tool detected as Spyware?


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#1 zerodamage

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Posted 03 December 2013 - 04:14 PM

My Barracuda web filter is detecting that the Junkware Removal Tool is spyware/malware and Virustotal has 2 detections as such. Can anyone confirm the authenticity of this program and whether it is safe to use?

 

https://www.virustotal.com/en/file/2f313ce326426a06c544bc6716fd4eeffba1dc8b58dfd272d3525ac2331ddbe5/analysis/1386104337/

 

Edit:  Let me add that this is one of the top downloads linked on this site.


Edited by zerodamage, 03 December 2013 - 04:30 PM.


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#2 quietman7

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Posted 03 December 2013 - 05:41 PM

Yes...it is perfectly safe to download and use. If fact, it was created by thisisu who is a member of our Malware Response Team.

Such false detections for specialized fix tools are not uncommon.

Certain embedded files that are part of legitimate programs or specialized fix tools, may at times be detected by some anti-virus and anti-malware scanners as suspicious, a Risk Tool, Hacking Tool, Potentially Unwanted Program, a possible threat or even Malware (virus/trojan) when that is not the case. This occurs for a variety of reasons to include the tool's compiler, the files it uses, whether files are compressed or packed, what behavior (routines, scripts, etc) it performs, any registry strings it may contain and the type of security engine that was used during the scan. Other legitimate files which may be obfuscated, encrypted or password protected in order to conceal itself so they do not allow access for scanning but often trigger alerts by anti-virus software.

When flagged by an anti-virus or security scanner, it's because the program includes features, behavior or files that appear suspicious or which can potentially be used for malicious purposes. Compressed and packed files in particular are often flagged as suspicious by security software because they have difficulty reading what is inside them. These detections do not necessarily mean the file is malicious or a bad program. It means it has the potential for being misused by others or that it was simply detected as suspicious or a threat due to the security program's heuristic analysis engine which provides the ability to detect possible new variants of malware. Anti-virus scanners cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert you or even automatically remove them. In these cases the detection is a "false positive" and can be ignored.

If you're attempting to download the file, either have Barracuda web filter ignore the detection or temporarily disable it until you download and run the tool.
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#3 Flux_Capacitor

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Posted 05 December 2013 - 10:01 PM

I've had Kaspersky flag that tool as malicious too. In my opinion it's better to let the company know it's a false positive so they can correct their mistake.



#4 quietman7

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Posted 05 December 2013 - 10:27 PM

Most specialized fix tools are constantly updated. So even if the anti-virus vendor removes detection for the version it detected, subsequent versions may again be detected.
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