Hello Bleeping Computer!
I have been visiting this site for a few years on and off, and your pretty much my go to source on learnng how to computer.
I'm pretty much the resident tech of my household, as for some reason everybody is under the impression I know how to computer. As such, if they have an issue, its me they call on, which I don't mind too much becasue I have a masochistic sence of fun.
So I have this roomate who, for some reason, seems to be unable to keep his system clean. Every few months somthing will happen, I'll get called to work on it, and have to spend the next day or so cleaning, securing and doing general maintence. Again. I get a sick sence of pleasure from it, but it still needs to be adressed.
I have NO idea what he is doing that keeps getting him infected. We use generally the same software set up, and I have most of the programs automated... but somehow he still keeps comng to me, eyes alit in bluescreens...
What we run is (in order); Windows 7 Ultimate, Avira, Malwarebytes, AdwCleaner. And AdBlockPlus in Firefox
On my system I don't have AdwCleaner yet, none the less, mine is as clean as... well. Its really damn clean.
Most recently he was suffering bluescreens when the DCOM and Virtual Shadow Copy services were performing some kind of illegal operations (not exactly sure what they were yet). There were about seven proccess running that look suspicios, though the Event log wasn't reporting anything I didn't expect.
I ask him general questions, start poking around, find out he downloaded some torrent client called BitMaster or some crap like that. Long story short (too late), BitMaster was riddled with adware his system finally reached critical mass.
Strange thing is, niether Avira or Malwarebyte picked up the seven or eight instances that where on there. (Avira was finding one bit of adware, which is what lead me to BitMaster in the firstplace).
Trying to determine where this other crap came from, I looked through his browser history to see if he has been visiting any porn sites or somthing with crap on them... a huge breech of privacy, but I needed to know what keeps causeing his system to freak. Didn't see any suspicios sites in his seven month long browser history (the last time I cleaned his system). He could just be running in privacy mode... but I don't know if there is anyway to determine where he has been picking malware up if he is...
I just don't know what to do. I tried showing him, several times, things to keep you safe online, how to use these programs, what to do and what not to do (in my limited scope of knowledge). I would say its just me giving him bad advice, but my system virtually never needs to be cleaned. But every few months... Short of having him verify every site he visits, every program he downloads every action he takes on his system, I only see the cycle repeating...
Is there somthing I'm not teaching him that I need to? Someway to make sure this doesn't happen again? Some way to hammer into his skull the reudiments of system security and its importance?
TL;DR? How does one teach another to computer?