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Computer turning off randomly


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#1 hrolsons

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Posted 02 December 2013 - 11:46 AM

So my computer is randomly turning itself off.

 

Event Viewer shows 41-Kernel Power

 

Everything has been just fine, but then I was wiping free space with CCleaner.  I've never done that before and not sure what made me do it in the first place.  But half way through, everything was locked up.  No CTRL-ALT-DEL, nothing.  So I hard-rebooted and everything seemed fine.

 

Then, the next day, my son was playing Minecraft and the computer just turns off.  So I booted back up and everything seemed normal.  I thought that since it turned off while he was playing a game I'll take the time to go update my video card drivers.  So everything seemed fine last night.

 

Woke up this morning and the computer was off.

 

Any ideas?  I don't even know where to start on this one.  Actually I might.  My C: drive is a 50GB SSD and I've had trouble with this same type on another machine.

 

Also, I run SpeedFan and temps seem to be fine.

 

Here is my system:

 

------------------
System Information
------------------
Time of this report: 12/2/2013, 09:17:49
       Machine name: DLO-FIRST-BUILD
   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
           Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
       System Model: GA-970A-UD3
               BIOS: Award Modular BIOS v6.00PG
          Processor: AMD FX™-8120 Eight-Core Processor            (8 CPUs), ~3.1GHz
             Memory: 16384MB RAM
Available OS Memory: 16366MB RAM
          Page File: 3450MB used, 29278MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 64bit Unicode
 
---------------
Display Devices
---------------
          Card name: AMD Radeon HD 7700 Series
       Manufacturer: Advanced Micro Devices, Inc.
          Chip type: AMD Radeon Graphics Processor (0x683D)
           DAC type: Internal DAC(400MHz)
         Device Key: Enum\PCI\VEN_1002&DEV_683D&SUBSYS_201C1787&REV_00
     Display Memory: 732 MB
   Dedicated Memory: 998 MB
      Shared Memory: 3830 MB
       Current Mode: 1920 x 1080 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: iH254D
         Monitor Id: HSD260D
        Native Mode: 1920 x 1080(p) (60.000Hz)
        Output Type: DVI

Edited by hamluis, 02 December 2013 - 02:05 PM.
Moved from Win 7 to Internal Hardware - Hamluis.


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#2 hrolsons

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Posted 02 December 2013 - 11:55 AM

Actually, since posting this.  I decided to check temps when my computer was busy with a bunch of stuff and 1 of the temps hit 70 Celsius.



#3 hrolsons

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Posted 02 December 2013 - 12:22 PM

Just hit 100!!!  That must be it, right?



#4 hamluis

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Posted 02 December 2013 - 02:04 PM

Max operating temp for that processor is 61 Celsius.

 

I have same CPU and my temps never (when I check) exceed 32 Celsius.

 

You have an overheating problem.

 

Moved to Internal Hardware.

 

Louis



#5 JohnnyJammer

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Posted 02 December 2013 - 06:02 PM

Personalyl i would never run Speedfan, the system should with the right cooler do the job pefectly fien with out tweaking the fan speeds.

Thats definatley to hot at 100 C



#6 Briany

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Posted 02 December 2013 - 07:05 PM

There must be something pushing that CPU to those kinds of temps. A good cooler is always a good idea, I must get one myself, but before that I'd really be wondering what is riding my CPU so hard. If you can't find that out but you can install a better cooler, you're still faced with a machine that could be slower than it needs to be and using more power than it needs to.



#7 trippak

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Posted 03 December 2013 - 06:53 AM

I agree with hamluis. 



#8 hrolsons

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Posted 08 December 2013 - 02:26 PM

Blew everything out and temps are back in the low 30s.  Thank you all!!!



#9 hamluis

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Posted 18 December 2013 - 12:22 PM

Glad you resolved it, happy computing :).

 

Louis






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