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Suddenly Secondary HDD Nowhere To Be Found


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#1 Ryan248

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Posted 01 December 2013 - 06:09 PM

Main issue: Windows doesn't detect my secondary hdd (not newly installed)/ I can't access it. It's possible it could be a hardware issue, but I ran several anti-malware/virus programs (as mentioned below). Sorry if this is in the wrong forum, I'm not sure about this.

 

What happened: Last night I was browsing online when suddenly my computer froze and I needed to restart (never happened before). Then my computer was struggling to even boot up, sometimes getting hung up before even reaching the Windows (XPsp3) screen. Eventually I was able to get there with similar freezing issues and quickly transferred my files to an external backup.

 

What I have done: I ran Malwarebytes and Spypot and the freezing stopped. I admitingly ran ComboFix as well later after discovering the main issue, figuring a more severe virus could be the problem. Before running CF, I noticed that when I went into My Computer, my Secondary HDD was missing (not under disc management either). Additionally my DVD drive was not detected, though it worked fine. I opened my box and checked the physical connections, but all looks fine. Don't have an additional computer to test the drive on. I've had this computer (and it's hdd's) for around 5-6 years.

 

Thanks for your help.


Edited by Ryan248, 01 December 2013 - 06:25 PM.


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#2 JohnC_21

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Posted 01 December 2013 - 07:51 PM

When you go into your BIOS, does it detect the secondary HDD and the DVD drive?

#3 dc3

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Posted 02 December 2013 - 12:53 PM

First you post...

 

Windows doesn't detect my secondary hdd (not newly installed)

 

Then you post...

 

I've had this computer (and it's hdd's) for around 5-6 years.

 

This is confusing.  Is the hdd which isn't being recognized a new hdd?

 

If it is new, did you format it before installing it?

 

If the hdd is new, and has not been formatted Windows will not recognize it.

 

Please post the manufacturer and model of this computer.


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