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STOP: C0000135 The program can't start because %hs is missing.Try resintalling


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#1 shojaie

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Posted 01 December 2013 - 03:52 PM

hi every one

 

i have a dual boot system that in drive c i have xp and in drive d i have win7

 

last week i got this message in win7 but winxp stil works

 

i think it is hardware or driver problem but i am not sure because before this messgae

 

my system became unstable and screen goes off and came back and i have error message that was about dispaly driver

 

but i don't remember the whole message

   

i read this topic

 http://www.bleepingcomputer.com/forums/t/444580/stop-c0000135-the-program-cant-start-because-hs-is-missing-try-resintalling-the-program/

 

and did the same i attach the log that farbar made

please help me

thank you for your job 

Attached Files

  • Attached File  FRST.txt   69.82KB   8 downloads


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#2 gringo_pr

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Posted 01 December 2013 - 04:39 PM


Hello shojaie

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


Ok lets see if we can find a replacement for the infected file

Boot back into the recovery Environment and run FRST like you did before

Type the following in the edit box after "Search:".

sechost.dll

It then should look like:

Search: sechost.dll

Click Search button and post the log (Search.txt) it makes to your reply.


Gringo
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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 shojaie

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Posted 01 December 2013 - 05:53 PM

hi thank you for your job

 

i found the message i got for dispaly driver

 

all of my problem starts with this messsage 

 

"Display driver nvlddmkm stopped responding and has successfully recovered."

 

to find this message i log on into my windows xp and then i find  the system log of my win7 event viewer and then i open it with event viewer of my sister laptop that

 

has win7

 

 

I did what you  said thank you for your job i attached the search.txt

 

here is the result:

 

Farbar Recovery Scan Tool (x86) Version: 01-12-2013
Ran by SYSTEM at 2013-02-12 02:12:32
Running from K:\
Boot Mode: Recovery
 
================== Search: "sechost.dll" ===================
 
C:\windows\winsxs\x86_microsoft-windows-sechost_31bf3856ad364e35_6.1.7600.16385_none_879933012e49cc30\sechost.dll
[2009-07-13 15:11] - [2009-07-13 17:16] - 0092160 ____A (Microsoft Corporation) CFC97F07904067A1E5FAE195D534DA3A
 
C:\windows\SysWOW64\sechost.dll
[2009-07-13 15:11] - [2009-07-13 17:16] - 0092160 ____A (Microsoft Corporation) CFC97F07904067A1E5FAE195D534DA3A
 
=== End Of Search ===

Attached Files


Edited by shojaie, 01 December 2013 - 05:54 PM.


#4 gringo_pr

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Posted 01 December 2013 - 08:40 PM

Hello

How are you booting into the recovery environment?

gringo
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#5 shojaie

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Posted 02 December 2013 - 01:12 PM

I boot with win7 dvd and then select repair in installation window



#6 gringo_pr

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Posted 02 December 2013 - 01:44 PM

Hello

The boot disk you are using is for a 32 bit system and the computer we are working on is a 64 bit system

see if you can enter the recovery environment this way and use the 64 bit version of FRST




download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.
On the System Recovery Options menu you will get the following options:

    • Startup Repair
      System Restore
      Windows Complete PC Restore
      Windows Memory Diagnostic Tool
      Command Prompt
  • Select Command Prompt
  • In the command window type in notepad and press Enter.
  • The notepad opens. Under File menu select Open.
  • Select "Computer" and find your flash drive letter and close the notepad.
  • In the command window type e:\frst64.exe and press Enter
    Note: Replace letter e with the drive letter of your flash drive.
  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • First Press the Scan button.
  • It will make a log (FRST.txt)
I want you to poste the FRST.txt report into your reply to me

Gringo
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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 shojaie

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Posted 03 December 2013 - 11:27 AM

Hi at this  time I don't have a 64 bit win7 disk but as soon as i get i do what you said

 

thanks



#8 gringo_pr

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Posted 03 December 2013 - 08:42 PM

Hello shojaie

Did you try to get into the advanced boot options by pressing F8?
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#9 shojaie

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Posted 04 December 2013 - 11:28 AM

Hi

yes i did  but all of them at last show me the same error

 

I find a 64 bit win7 disk I do what you said  and then I will post it

 

thanks



#10 shojaie

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Posted 04 December 2013 - 01:27 PM

Hi I post the new file as you said

Attached Files

  • Attached File  FRST.txt   237.31KB   5 downloads

Edited by shojaie, 04 December 2013 - 01:29 PM.


#11 gringo_pr

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Posted 04 December 2013 - 01:49 PM

Hello


Now that we have the computer using the correct version of FRST I want to rerun this search


Boot back into the recovery Environment and run FRST like you did before

Type the following in the edit box after "Search:".

sechost.dll

It then should look like:

Search: sechost.dll

Click Search button and post the log (Search.txt) it makes to your reply.


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#12 shojaie

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Posted 04 December 2013 - 02:04 PM

hi I post it 

 

in my windows xp i search for sechost.dll in win7 drive and i find it

Attached Files



#13 gringo_pr

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Posted 04 December 2013 - 02:51 PM

Hello

I know it keeps looking like I am giving you the same instructions but it is different - if I cannot find a replacement for that file on the computer it is going to be harder to fix


Boot back into the recovery Environment and run FRST like you did before

Type the following in the edit box after "Search:".

sechost.*

It then should look like:

Search: sechost.*

Click Search button and post the log (Search.txt) it makes to your reply.


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#14 shojaie

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Posted 04 December 2013 - 04:03 PM

here is the result

 

thanks for your effort

Attached Files



#15 shojaie

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Posted 06 December 2013 - 04:16 AM

Hi is there any solution?






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