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plead help me bsod :(


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#1 kuharido

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Posted 01 December 2013 - 07:07 AM

today my laptop have blue screen of death

 

the problem is 

 

 

bug check string : KMODE_EXCEPTION_NOT_HANDLED

caused by driver: ntoskrnl.exe

caused by adress: ntoskrnl.exe+75b90

file descreption : NT Kernel & System

crash adress : ntoskrnl.exe+75b90

 

please help me :(

 

 

http://www.mediafire.com/download/mpnujulmrgubisb/120113-24897-01.rar

 

 

you can check the dmp for this link 



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#2 kuharido

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Posted 01 December 2013 - 08:29 AM

someone help :(



#3 hamluis

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Posted 01 December 2013 - 03:04 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#4 kuharido

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Posted 01 December 2013 - 05:04 PM

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Dell (administrator) on 02-12-2013 at 01:03:26
Running from "C:\Users\Dell\Desktop"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (12/01/2013 11:42:40 PM) (Source: DptfEvent) (User: )
Description: DptfPolicyLpmServiceHelperWinMain:  CreateSharedMemory() failed.Session ID = 1
 
Error: (12/01/2013 11:42:40 PM) (Source: DptfEvent) (User: )
Description: DptfPolicyLpmServiceHelperCreateSharedMemory:  WaitForSingleObject() with g_pkeLpmSharedMemoryCreated failedLast error = [0x00000102]Session ID = 1
 
Error: (12/01/2013 11:38:51 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/01/2013 11:37:53 PM) (Source: Application Error) (User: )
Description: Faulting application name: DefaultTabSearch.exe, version: 0.0.0.0, time stamp: 0x5252e730
Faulting module name: DefaultTabSearch.exe, version: 0.0.0.0, time stamp: 0x5252e730
Exception code: 0xc0000005
Fault offset: 0x00002c60
Faulting process id: 0xb88
Faulting application start time: 0xDefaultTabSearch.exe0
Faulting application path: DefaultTabSearch.exe1
Faulting module path: DefaultTabSearch.exe2
Report Id: DefaultTabSearch.exe3
 
Error: (12/01/2013 08:59:21 PM) (Source: DptfEvent) (User: )
Description: DptfPolicyLpmServiceHelperWinMain:  CreateSharedMemory() failed.Session ID = 1
 
Error: (12/01/2013 08:59:21 PM) (Source: DptfEvent) (User: )
Description: DptfPolicyLpmServiceHelperCreateSharedMemory:  WaitForSingleObject() with g_pkeLpmSharedMemoryCreated failedLast error = [0x00000102]Session ID = 1
 
Error: (12/01/2013 08:55:15 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/01/2013 08:54:18 PM) (Source: Application Error) (User: )
Description: Faulting application name: DefaultTabSearch.exe, version: 0.0.0.0, time stamp: 0x5252e730
Faulting module name: DefaultTabSearch.exe, version: 0.0.0.0, time stamp: 0x5252e730
Exception code: 0xc0000005
Fault offset: 0x00002c60
Faulting process id: 0xa0c
Faulting application start time: 0xDefaultTabSearch.exe0
Faulting application path: DefaultTabSearch.exe1
Faulting module path: DefaultTabSearch.exe2
Report Id: DefaultTabSearch.exe3
 
Error: (12/01/2013 08:38:28 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/01/2013 08:37:17 PM) (Source: Application Error) (User: )
Description: Faulting application name: DefaultTabSearch.exe, version: 0.0.0.0, time stamp: 0x5252e730
Faulting module name: DefaultTabSearch.exe, version: 0.0.0.0, time stamp: 0x5252e730
Exception code: 0xc0000005
Fault offset: 0x00002c60
Faulting process id: 0xa58
Faulting application start time: 0xDefaultTabSearch.exe0
Faulting application path: DefaultTabSearch.exe1
Faulting module path: DefaultTabSearch.exe2
Report Id: DefaultTabSearch.exe3
 
 
System errors:
=============
Error: (12/01/2013 11:38:19 PM) (Source: Service Control Manager) (User: )
Description: The DefaultTabSearch service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (12/01/2013 08:54:29 PM) (Source: Service Control Manager) (User: )
Description: The DefaultTabSearch service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (12/01/2013 08:37:53 PM) (Source: Service Control Manager) (User: )
Description: The DefaultTabSearch service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (12/01/2013 07:40:23 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk3\DR3.
 
Error: (12/01/2013 05:21:14 PM) (Source: Service Control Manager) (User: )
Description: The DefaultTabSearch service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (12/01/2013 05:21:10 PM) (Source: Microsoft-Windows-WHEA-Logger) (User: NT AUTHORITY)
Description: A fatal hardware error has occurred.
 
Reported by component: Processor Core
Error Source: 3
Error Type: 9
Processor ID: 0
 
The details view of this entry contains further information.
 
Error: (12/01/2013 04:05:30 PM) (Source: Microsoft-Windows-WHEA-Logger) (User: NT AUTHORITY)
Description: A fatal hardware error has occurred.
 
Reported by component: Processor Core
Error Source: 3
Error Type: 9
Processor ID: 0
 
The details view of this entry contains further information.
 
Error: (12/01/2013 04:05:30 PM) (Source: Microsoft-Windows-WHEA-Logger) (User: NT AUTHORITY)
Description: A fatal hardware error has occurred.
 
Reported by component: Processor Core
Error Source: 3
Error Type: 9
Processor ID: 0
 
The details view of this entry contains further information.
 
Error: (12/01/2013 04:05:05 PM) (Source: Service Control Manager) (User: )
Description: The DefaultTabSearch service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (12/01/2013 04:03:22 PM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!
 
 
Microsoft Office Sessions:
=========================
Error: (12/01/2013 11:42:40 PM) (Source: DptfEvent)(User: )
Description: DptfPolicyLpmServiceHelperWinMain:  CreateSharedMemory() failed.Session ID = 1
 
Error: (12/01/2013 11:42:40 PM) (Source: DptfEvent)(User: )
Description: DptfPolicyLpmServiceHelperCreateSharedMemory:  WaitForSingleObject() with g_pkeLpmSharedMemoryCreated failedLast error = [0x00000102]Session ID = 1
 
Error: (12/01/2013 11:38:51 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/01/2013 11:37:53 PM) (Source: Application Error)(User: )
Description: DefaultTabSearch.exe0.0.0.05252e730DefaultTabSearch.exe0.0.0.05252e730c000000500002c60b8801ceef2095b33582C:\Program Files (x86)\DefaultTab\DefaultTabSearch.exeC:\Program Files (x86)\DefaultTab\DefaultTabSearch.exee324de33-5b13-11e3-9447-240a649e8a2c
 
Error: (12/01/2013 08:59:21 PM) (Source: DptfEvent)(User: )
Description: DptfPolicyLpmServiceHelperWinMain:  CreateSharedMemory() failed.Session ID = 1
 
Error: (12/01/2013 08:59:21 PM) (Source: DptfEvent)(User: )
Description: DptfPolicyLpmServiceHelperCreateSharedMemory:  WaitForSingleObject() with g_pkeLpmSharedMemoryCreated failedLast error = [0x00000102]Session ID = 1
 
Error: (12/01/2013 08:55:15 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/01/2013 08:54:18 PM) (Source: Application Error)(User: )
Description: DefaultTabSearch.exe0.0.0.05252e730DefaultTabSearch.exe0.0.0.05252e730c000000500002c60a0c01ceef09bf8b0d55C:\Program Files (x86)\DefaultTab\DefaultTabSearch.exeC:\Program Files (x86)\DefaultTab\DefaultTabSearch.exe0928fe6b-5afd-11e3-9685-240a649e8a2c
 
Error: (12/01/2013 08:38:28 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/01/2013 08:37:17 PM) (Source: Application Error)(User: )
Description: DefaultTabSearch.exe0.0.0.05252e730DefaultTabSearch.exe0.0.0.05252e730c000000500002c60a5801ceef075d8eafe9C:\Program Files (x86)\DefaultTab\DefaultTabSearch.exeC:\Program Files (x86)\DefaultTab\DefaultTabSearch.exea878e24f-5afa-11e3-94bf-240a649e8a2c
 
 
=========================== Installed Programs ============================
 
Adobe Flash Player 11 ActiveX (Version: 11.9.900.152)
Adobe Flash Player 11 Plugin (Version: 11.9.900.117)
Adobe Reader X (10.1.8) (Version: 10.1.8)
Advanced Audio FX Engine (Version: 1.12.05)
AlienAutopsy (Version: 3.1.5907.16)
AlienRespawn - Support Software (Version: 9.4.67)
AlienRespawn (Version: 9.4.67)
Alienware Command Center (Version: 3.0.29.0)
Alienware On-Screen Display (Version: 0.33.0.6C)
Bitdefender Total Security (Version: 17.22.0.967)
BitTorrent (Version: 7.8.2.30265)
Bundled software uninstaller
CyberLink PowerDVD 9.6 (Version: 9.6.2.6102)
D3DX10 (Version: 15.4.2368.0902)
DefaultTab (Version: 2.3.3.0)
Dell Webcam Central (Version: 1.40.05)
DirectX 9 Runtime (Version: 1.00.0000)
EMSC (Version: 0.0.0.24C)
FilesFrog Update Checker
GeForce Experience NvStream Client Components (Version: 1.6.28)
Google Chrome (Version: 31.0.1650.57)
Google Update Helper (Version: 1.3.21.165)
Hotspot Shield 3.19 (Version: 3.19)
ImgBurn (Version: 2.5.8.0)
Intel® Processor Graphics (Version: 9.18.10.3071)
Intel® Rapid Storage Technology (Version: 12.0.7.1002)
Internet Download Manager
Junk Mail filter update (Version: 15.4.3502.0922)
KMP Service
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office (Version: 15.0.4454.1510)
Microsoft Silverlight (Version: 4.0.50401.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (Version: 11.0.50727.1)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (Version: 11.0.50727.1)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (Version: 11.0.50727)
MKVToolNix 6.4.1 (Version: 6.4.1)
MPC-HC 1.6.8 (Version: 1.6.8.7417)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
NirSoft BlueScreenView
NVIDIA 3D Vision Driver 331.82 (Version: 331.82)
NVIDIA Control Panel 331.82 (Version: 331.82)
NVIDIA GeForce Experience 1.7.1 (Version: 1.7.1)
NVIDIA Graphics Driver 331.82 (Version: 331.82)
NVIDIA HD Audio Driver 1.3.26.4 (Version: 1.3.26.4)
NVIDIA Install Application (Version: 2.1002.140.952)
NVIDIA LED Visualizer 1.0 (Version: 1.0)
NVIDIA Optimus 9.3.21 (Version: 9.3.21)
NVIDIA PhysX (Version: 9.13.0725)
NVIDIA PhysX System Software 9.13.0725 (Version: 9.13.0725)
NVIDIA ShadowPlay 9.3.21 (Version: 9.3.21)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.13.3182)
NVIDIA Update 9.3.21 (Version: 9.3.21)
NVIDIA Update Components (Version: 9.3.21)
NVIDIA Virtual Audio 1.2.9 (Version: 1.2.9)
PhotoShowExpress (Version: 2.0.063)
PowerISO (Version: 5.8)
RBVirtualFolder64Inst (Version: 1.00.0000)
Realtek High Definition Audio Driver (Version: 6.0.1.6876)
Roxio Activation Module (Version: 1.0)
Roxio BackOnTrack (Version: 1.3.3)
Roxio Burn (Version: 1.8)
Roxio Creator Starter (Version: 1.0.439)
Roxio Creator Starter (Version: 12.1.77.0)
Roxio Creator Starter (Version: 5.0.0)
Roxio Express Labeler 3 (Version: 3.2.2)
Roxio File Backup (Version: 1.3.2)
SHIELD Streaming (Version: 1.6.53)
Sonic CinePlayer Decoder Pack (Version: 4.3.0)
ST Microelectronics 3 Axis Digital Accelerometer Solution (Version: 4.12.0040)
Subtitle Edit v3.0 (Version: 3.0)
Synaptics Pointing Device Driver (Version: 16.3.8.62)
The KMPlayer (remove only) (Version: 3.7.0.113)
TuneUp Utilities 2014 (en-US) (Version: 14.0.1000.169)
TuneUp Utilities 2014 (Version: 14.0.1000.169)
UpdateChecker
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3508.1109)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WinRAR 5.00 (64-bit) (Version: 5.00.0)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 12%
Total physical RAM: 32653.06 MB
Available physical RAM: 28662.7 MB
Total Pagefile: 65304.3 MB
Available Pagefile: 60914.23 MB
Total Virtual: 4095.88 MB
Available Virtual: 3943.79 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Local) (Fixed) (Total:684.96 GB) (Free:499.49 GB) NTFS
4 Drive f: (DATAPART1) (Fixed) (Total:59.62 GB) (Free:59.5 GB) NTFS
5 Drive g: (ON GOING) (Fixed) (Total:2793.81 GB) (Free:2137.02 GB) FAT32
 
========================= Users: ========================================
 
User accounts for \\MININT-8NJB479
 
Administrator            Dell                     fbwuser                  
Guest                    UpdatusUser              
 
 
**** End of log ****


#5 kuharido

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Posted 01 December 2013 - 05:08 PM

http://speccy.piriform.com/results/uOMRccv0dVMSqJGWORH51PX



#6 kuharido

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Posted 02 December 2013 - 11:10 AM

Bad forum

#7 trippak

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Posted 03 December 2013 - 07:00 AM

Well, ntoskrnl.exe is responsible for various system services such as hardware virtualization, process and memory management, and it's making it a fundamental part of the system. Try with new drivers.






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