I am using my PC to access the internet and get help. The problem is with my laptop (Hp Pavilion dv6). Quite a while ago I downloaded and installed Glary utilities, sometime after that it asked to update to latest version and I did. There were not problems with upgrading or laptop running after that. I was watching a movie on my laptop last night and it stopped / paused now and then for about 10-12 seconds each time. I "diagnosed" the problem as being the Glary utilities which after the latest upgrade installed a automatic defragmenter of some kind. I thought that the movie pausing problem had something to do with Glary utilities and since I hadn't been using Glary and it had become way to complicated I decided to uninstall it from my laptop. I performed the uninstall process by using Revo Uninstaller (free version), I have used it in the past for other uninstalls and have never had a problem. Midway through the uninstall a question popped up which said something "...delete... backups...." I don't know exactly what it said but I was itching to get back to the movie and I clicked too fast. After the complete removal of Glary I rebooted the laptop and my old desktop had changed to a different grahics setting, I rebooted once more and my old familiar desktop came back, however, many basic drivers stopped working, including network adapter (MS ISATAP Adapter #2) which has a "Limited access" message next to my home wifi connection, in the wireless popup box which shows all available networks. My portable MS mouse has stopped working wireless USB is not being recognized I guess - when I connect a portable HD it does not get recognized, there are more yellow ! in the Device Manager window.
Thank you in advance and will again afterwards...
Carlo in Vancouver, Canada
Edited by hamluis, 05 December 2013 - 12:42 PM.
Moved from Vista to Win 7 - Hamluis.