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Unwanted programs


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3 replies to this topic

#1 Anna796

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Posted 30 November 2013 - 04:04 PM

How do you get rid of "Optimiser Pro" and "abetterinternet"

for free (free removal tool)?


Edited by hamluis, 02 December 2013 - 02:32 PM.
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#2 buddy215

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Posted 30 November 2013 - 04:34 PM

Revo uninstaller has had success in removing Optimiser Pro. If you have used the uninstaller in Add/ Remove it may

not see the OPro. In that case, reinstalling OPro and then using Revo should work.

  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on the listed program(s), or anything similar, to remove it[xcode]
    <<insert program name here>>
    [/xcode]
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • When the built-in uninstaller is finished click on Next
  • Once the program has searched for leftovers click Next.
  • Check the items in bold only on the list then click Delete. You may have to expand some folders by clicking the "+" mark.
  • When prompted click on Yes and then on Next.
  • Put a check on any folders that are found and select Delete
  • When prompted select Yes then Next
  • Once done click Finish.

 

You likely have adware, too. Use the two programs below to find and remove adware.  Post the results/ logs if adware is found and removed.

AdwCleaner Download

Junkware Removal Tool Download


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#3 rcxman

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Posted 03 December 2013 - 09:36 PM

Hijackthis should get rid of it from the startup. If that does it you can remove the folder also.



#4 quietman7

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Posted 09 December 2013 - 09:03 PM

HijackThis only scans certain areas of a computer's system/registry to help diagnose the presence of undetected malware in known hiding places. Given the sophistication of malware hiding techniques used by attackers in today's environment, HijackThis is limited in its ability to detect infection and generate a report outside these known hiding places. This limitation has made its usefulness nearly obsolete since a HijackThis log cannot reveal all the malware residing on a computer. As such, HijackThis has been replaced by other preferred tools like DDS, OTL and RSIT that provide comprehensive logs with specific details about more areas of a computer's system, files, folders and registry keys which may have been modified by malware infection.

Unless you know how to read and analyze logs from DDS, OTL or RSIT there's no point on downloading and using them. If those tools are needed for a malware infection you should seek assistance from an expert who will advise you accordingly.

Like HijackThis, these are powerful tools which rely on trained experts to interpret the log entries, determine what needs to be fixed and plan a strategy for disinfection. Using such tools requires advanced knowledge about the Windows Operating System and can cause system damage if used incorrectly. If you do not have advanced knowledge about computers or training in the use of these tools, you should NOT attempt to use them or fix anything without consulting a expert as to what to fix.
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