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windows crashing/deleting files


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#1 briangle

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Posted 30 November 2013 - 12:37 PM

my 6 month old asus laptop has recently started crashing often - about once a day on average.  one time it replaced all the text in 2 files i had open in wordpad with spaces after a crash, and also it has deleted the recent stuff i saved in a wordpad file.

i have run kaspersky and avira free antiviruses, but they haven't found anything - though they said they couldn't scan a lot of files.

edit* - just tried to use malwarbytes and it crashes about 83000 files in when in the appdata section. - it has done this twice.

 

sorry for being such a noob and leaving out lots of relevant information - but i am desperate and don't have the time or energy to try to figure this out myself anymore, and my laptop has transformed from a sacred place to collect my thoughts to an enemy in my midst.

 

please help! i promise i help others when i can - i'm not some ungrateful doobag.

thanks in advance.


Edited by briangle, 30 November 2013 - 02:16 PM.


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#2 briangle

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Posted 30 November 2013 - 03:14 PM

update -did a quick scan on Malwarebyes instead of full scan and got rid of 2 registry keys and 2 exe files, but a full scan is still crashing my laptop and giving me Kernel Inpage Data Error



#3 briangle

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Posted 01 December 2013 - 02:12 AM

nevermind. just going to reinstall windows.  please delete thread






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