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various BSOD with ntoskrnl.exe


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5 replies to this topic

#1 skprt

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Posted 30 November 2013 - 07:14 AM

hi bleeping computer, i'm a new member here coz i was so desperate not having my pc fixed from BSOD.

 

it happened after i upgrade from win 7 to win 8, cause i dont have much expertise in this thing, i'm hoping i could get some solution from BC expert :thumbup2: :thumbup2:

 

looking forward to get some feedback regarding this issue, i'm so grateful found this site after all :)

 

thanks in advance

 

Ryan

Attached Files

  • Attached File  dmp.txt   2.11KB   1 downloads

Edited by hamluis, 01 December 2013 - 02:38 PM.
Moved from Win 7 to Win 8 - Hamluis.


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#2 skprt

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Posted 30 November 2013 - 07:17 AM

sorry i forgot to list my pc spec here

mobo : asus m4a89gtd

amd phenom II x6 1055t

apotop 1x4gb RAM

nvidia gforce 8600 gt

 

thanks



#3 hamluis

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Posted 30 November 2013 - 02:57 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#4 skprt

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Posted 30 November 2013 - 07:34 PM

here's the result from mini tool box

-------------------------------------------

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by sakitperut (administrator) on 01-12-2013 at 07:32:54
Running from "C:\Users\sakitperut\Downloads"
Microsoft Windows 8 Enterprise Evaluation  (X86)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/01/2013 06:34:05 AM) (Source: Application Error) (User: )
Description: Faulting application name: sppsvc.exe, version: 6.2.9200.16384, time stamp: 0x50109f4f
Faulting module name: sppsvc.exe, version: 6.2.9200.16384, time stamp: 0x50109f4f
Exception code: 0xc0000005
Fault offset: 0x00256ac8
Faulting process id: 0xaf0
Faulting application start time: 0xsppsvc.exe0
Faulting application path: sppsvc.exe1
Faulting module path: sppsvc.exe2
Report Id: sppsvc.exe3
Faulting package full name: sppsvc.exe4
Faulting package-relative application ID: sppsvc.exe5

Error: (12/01/2013 06:32:53 AM) (Source: Software Protection Platform Service) (User: )
Description: Failed to schedule Software Protection service for re-start at 2013-12-02T14:31:53Z. Error Code: 0x80040154.

Error: (12/01/2013 06:32:16 AM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_gpsvc, version: 6.2.9200.16384, time stamp: 0x501088d9
Faulting module name: ntdll.dll, version: 6.2.9200.16384, time stamp: 0x5010aeb6
Exception code: 0xc0000005
Fault offset: 0x0000137c
Faulting process id: 0x278
Faulting application start time: 0xsvchost.exe_gpsvc0
Faulting application path: svchost.exe_gpsvc1
Faulting module path: svchost.exe_gpsvc2
Report Id: svchost.exe_gpsvc3
Faulting package full name: svchost.exe_gpsvc4
Faulting package-relative application ID: svchost.exe_gpsvc5

Error: (12/01/2013 06:32:08 AM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_iphlpsvc, version: 6.2.9200.16384, time stamp: 0x501088d9
Faulting module name: KERNELBASE.dll, version: 6.2.9200.16384, time stamp: 0x5010acfa
Exception code: 0x80000003
Fault offset: 0x0008ec74
Faulting process id: 0x41c
Faulting application start time: 0xsvchost.exe_iphlpsvc0
Faulting application path: svchost.exe_iphlpsvc1
Faulting module path: svchost.exe_iphlpsvc2
Report Id: svchost.exe_iphlpsvc3
Faulting package full name: svchost.exe_iphlpsvc4
Faulting package-relative application ID: svchost.exe_iphlpsvc5

Error: (12/01/2013 00:41:14 AM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 6.2.9200.16384, time stamp: 0x50107d1c
Faulting module name: twinui.dll, version: 6.2.9200.16384, time stamp: 0x50108fb8
Exception code: 0xc0000005
Fault offset: 0x001057c5
Faulting process id: 0x7b0
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3
Faulting package full name: Explorer.EXE4
Faulting package-relative application ID: Explorer.EXE5

Error: (11/30/2013 07:00:21 PM) (Source: Application Error) (User: )
Description: Faulting application name: MsMpEng.exe, version: 4.0.9200.16384, time stamp: 0x5010aabb
Faulting module name: ntdll.dll, version: 6.2.9200.16384, time stamp: 0x5010aeb6
Exception code: 0xc0000005
Fault offset: 0x0000137c
Faulting process id: 0x63c
Faulting application start time: 0xMsMpEng.exe0
Faulting application path: MsMpEng.exe1
Faulting module path: MsMpEng.exe2
Report Id: MsMpEng.exe3
Faulting package full name: MsMpEng.exe4
Faulting package-relative application ID: MsMpEng.exe5

Error: (11/30/2013 06:34:12 PM) (Source: Application Error) (User: )
Description: Faulting application name: DllHost.exe, version: 6.2.9200.16384, time stamp: 0x5010888a
Faulting module name: ntdll.dll, version: 6.2.9200.16384, time stamp: 0x5010aeb6
Exception code: 0xc0000374
Fault offset: 0x000ce881
Faulting process id: 0xdf4
Faulting application start time: 0xDllHost.exe0
Faulting application path: DllHost.exe1
Faulting module path: DllHost.exe2
Report Id: DllHost.exe3
Faulting package full name: DllHost.exe4
Faulting package-relative application ID: DllHost.exe5

Error: (11/30/2013 06:24:46 PM) (Source: Application Hang) (User: )
Description: The program mmc.exe version 6.2.9200.16384 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 830

Start Time: 01ceee3c745ab1c2

Termination Time: 5

Application Path: C:\Windows\system32\mmc.exe

Report Id: bcb259a5-5a2f-11e3-afd9-485b392c8677

Faulting package full name:

Faulting package-relative application ID:

Error: (11/30/2013 03:00:00 PM) (Source: ESENT) (User: )
Description: svchost (1392) SRUJet: Error -1811 (0xfffff8ed) occurred while opening logfile C:\Windows\system32\SRU\SRU0001D.log.

Error: (11/30/2013 01:36:20 PM) (Source: Microsoft-Windows-User Profiles Service) (User: NT AUTHORITY)
Description: Windows cannot load classes registry file.
 DETAIL - The system cannot find the file specified.


System errors:
=============
Error: (12/01/2013 07:30:00 AM) (Source: BugCheck) (User: )
Description: 0x0000001a (0x00001236, 0x854ebe88, 0x854ebef8, 0x0000a6fa)C:\Windows\MEMORY.DMP120113-16348-01

Error: (12/01/2013 07:29:55 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 7:28:11 AM on ?12/?1/?2013 was unexpected.

Error: (12/01/2013 06:38:09 AM) (Source: Microsoft-Windows-Kernel-General) (User: NT AUTHORITY)
Description: 0x8000002a35\SystemRoot\System32\config\DRIVERS

Error: (12/01/2013 06:36:08 AM) (Source: BugCheck) (User: )
Description: 0x0000004e (0x00000099, 0x0003fdc1, 0x00000001, 0x1c03fd79)C:\Windows\MEMORY.DMP120113-15132-01

Error: (12/01/2013 06:36:08 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 6:31:54 AM on ?12/?1/?2013 was unexpected.

Error: (12/01/2013 06:34:12 AM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error:
%%1056

Error: (12/01/2013 06:34:06 AM) (Source: Service Control Manager) (User: )
Description: The Software Protection service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.

Error: (12/01/2013 06:33:16 AM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Shell Hardware Detection service, but this action failed with the following error:
%%1056

Error: (12/01/2013 06:33:12 AM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Shell Hardware Detection service, but this action failed with the following error:
%%1056

Error: (12/01/2013 06:32:16 AM) (Source: Service Control Manager) (User: )
Description: The Windows Management Instrumentation service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 300000 milliseconds: Restart the service.


Microsoft Office Sessions:
=========================
Error: (12/01/2013 06:34:05 AM) (Source: Application Error)(User: )
Description: sppsvc.exe6.2.9200.1638450109f4fsppsvc.exe6.2.9200.1638450109f4fc000000500256ac8af001ceeea26257f01aC:\Windows\system32\sppsvc.exeC:\Windows\system32\sppsvc.exea0d13135-5a95-11e3-afe0-485b392c8677

Error: (12/01/2013 06:32:53 AM) (Source: Software Protection Platform Service)(User: )
Description: 0x800401542013-12-02T14:31:53Z

Error: (12/01/2013 06:32:16 AM) (Source: Application Error)(User: )
Description: svchost.exe_gpsvc6.2.9200.16384501088d9ntdll.dll6.2.9200.163845010aeb6c00000050000137c27801ceeea221dbe71aC:\Windows\System32\svchost.exeC:\Windows\SYSTEM32\ntdll.dll5fbccf6a-5a95-11e3-afe0-485b392c8677

Error: (12/01/2013 06:32:08 AM) (Source: Application Error)(User: )
Description: svchost.exe_iphlpsvc6.2.9200.16384501088d9KERNELBASE.dll6.2.9200.163845010acfa800000030008ec7441c01ceeea215473b82C:\Windows\system32\svchost.exeC:\Windows\system32\KERNELBASE.dll5acf3600-5a95-11e3-afe0-485b392c8677

Error: (12/01/2013 00:41:14 AM) (Source: Application Error)(User: )
Description: Explorer.EXE6.2.9200.1638450107d1ctwinui.dll6.2.9200.1638450108fb8c0000005001057c57b001ceee7113c4d9b4C:\Windows\Explorer.EXEC:\Windows\System32\twinui.dll55f8a6c5-5a64-11e3-afdb-485b392c8677

Error: (11/30/2013 07:00:21 PM) (Source: Application Error)(User: )
Description: MsMpEng.exe4.0.9200.163845010aabbntdll.dll6.2.9200.163845010aeb6c00000050000137c63c01ceee3f2d6d55b6C:\Program Files\Windows Defender\MsMpEng.exeC:\Windows\SYSTEM32\ntdll.dllb7179c1e-5a34-11e3-afda-485b392c8677

Error: (11/30/2013 06:34:12 PM) (Source: Application Error)(User: )
Description: DllHost.exe6.2.9200.163845010888antdll.dll6.2.9200.163845010aeb6c0000374000ce881df401ceee3dcc00a7f3C:\Windows\system32\DllHost.exeC:\Windows\SYSTEM32\ntdll.dll0f8e94ef-5a31-11e3-afd9-485b392c8677

Error: (11/30/2013 06:24:46 PM) (Source: Application Hang)(User: )
Description: mmc.exe6.2.9200.1638483001ceee3c745ab1c25C:\Windows\system32\mmc.exebcb259a5-5a2f-11e3-afd9-485b392c8677

Error: (11/30/2013 03:00:00 PM) (Source: ESENT)(User: )
Description: svchost1392SRUJet: C:\Windows\system32\SRU\SRU0001D.log-1811 (0xfffff8ed)

Error: (11/30/2013 01:36:20 PM) (Source: Microsoft-Windows-User Profiles Service)(User: NT AUTHORITY)
Description: The system cannot find the file specified.


=========================== Installed Programs ============================

Adobe Anchor Service CS3 (Version: 1.0)
Adobe Asset Services CS3 (Version: 3)
Adobe Bridge CS3 (Version: 2)
Adobe Bridge Start Meeting (Version: 1.0)
Adobe Camera Raw 4.0 (Version: 4.0)
Adobe CMaps (Version: 1.0)
Adobe Color Common Settings (Version: 1.0)
Adobe Color EU Extra Settings (Version: 1.0)
Adobe Color JA Extra Settings (Version: 1.0)
Adobe Color NA Recommended Settings (Version: 1.0)
Adobe Creative Suite 6 Master Collection (Version: 6)
Adobe Default Language CS3 (Version: 1.0)
Adobe Device Central CS3 (Version: 1.0)
Adobe ExtendScript Toolkit 2 (Version: 2.0)
Adobe Fonts All (Version: 1.0)
Adobe Help Viewer CS3 (Version: 1)
Adobe Illustrator CS3 (Version: 13.0)
Adobe Linguistics CS3 (Version: 3.0.0)
Adobe PDF Library Files (Version: 8.0)
Adobe Setup (Version: 1.0)
Adobe Stock Photos CS3 (Version: 1.5)
Adobe Type Support (Version: 1.0)
Adobe Update Manager CS3 (Version: 5.1.0)
Adobe Version Cue CS3 Client (Version: 3)
Adobe WinSoft Linguistics Plugin (Version: 1.0)
Adobe XMP Panels CS3 (Version: 1.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Mozilla Firefox 25.0.1 (x86 en-US) (Version: 25.0.1)
Mozilla Maintenance Service (Version: 25.0.1)
PDF Settings (Version: 1.0)
PDF Settings CS6 (Version: 11.0)
SlimCleaner (Version: 4.0.30878)

========================= Memory info: ===================================

Percentage of memory in use: 17%
Total physical RAM: 3326.18 MB
Available physical RAM: 2743.61 MB
Total Pagefile: 6654.18 MB
Available Pagefile: 5929.61 MB
Total Virtual: 2047.88 MB
Available Virtual: 1930.96 MB

========================= Partitions: =====================================

1 Drive c: (New Volume) (Fixed) (Total:97.66 GB) (Free:76.01 GB) NTFS
2 Drive d: (mfkr) (Fixed) (Total:292.97 GB) (Free:241.66 GB) NTFS
3 Drive e: (200) (Fixed) (Total:205.54 GB) (Free:183.63 GB) NTFS

========================= Users: ========================================

User accounts for \\RYAN

Administrator            Guest                    sakitperut               


**** End of log ****
 



#5 skprt

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Posted 30 November 2013 - 07:42 PM

and here my spec

 

http://speccy.piriform.com/results/kENrXTkH0MkgxvCXnSFTWnb

 

 

thanks in advance bleeping computer team :)



#6 ChelseaWoolf

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Posted 14 December 2013 - 12:38 PM

You're welcome, and those are all excellent troubleshooting steps. Well done!

Look forward to hearing the results of the graphics card replacement.


Edited by ChelseaWoolf, 14 December 2013 - 12:39 PM.





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