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AdwCleaner Log, Please help


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#1 KevinHNgu

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Posted 30 November 2013 - 12:37 AM

# AdwCleaner v3.013 - Report created 29/11/2013 at 21:27:20
# Updated 24/11/2013 by Xplode
# Operating System : Windows 7 Ultimate Service Pack 1 (64 bits)
# Username : Kevin - KEVIN-PC
# Running from : C:\Users\Kevin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\QUCK7XBC\AdwCleaner.exe
# Option : Scan

***** [ Services ] *****

***** [ Files / Folders ] *****

File Found : C:\END
File Found : C:\Users\Kevin\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_app.mam.conduit.com_0.localstorage
File Found : C:\Users\Kevin\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_app.mam.conduit.com_0.localstorage-journal
File Found : C:\Users\Kevin\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_fastcontent.conduit.com_0.localstorage
File Found : C:\Users\Kevin\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_fastcontent.conduit.com_0.localstorage-journal
File Found : C:\Users\Kevin\AppData\Local\Google\Chrome\user data\default\local storage\hxxp_pricegong.conduitapps.com_0.localstorage
File Found : C:\Users\Kevin\AppData\Local\Google\Chrome\user data\default\local storage\hxxp_pricegong.conduitapps.com_0.localstorage-journal
File Found : C:\Users\Kevin\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_storage.conduit.com_0.localstorage
File Found : C:\Users\Kevin\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_storage.conduit.com_0.localstorage-journal
File Found : C:\Windows\System32\Tasks\BackgroundContainer Startup Task
Folder Found : C:\Users\Kevin\AppData\Local\Google\Chrome\User Data\Default\Extensions\amfclgbdpgndipgoegfpkkgobahigbcl
Folder Found : C:\Users\Kevin\AppData\Local\Google\Chrome\User Data\Default\Extensions\oiffmnkajgkhjjchngmajlomfdhfjdma
Folder Found : C:\Users\Kevin\AppData\Local\Google\Chrome\User Data\Default\Extensions\oiffmnkajgkhjjchngmajlomfdhfjdma
Folder Found C:\Program Files (x86)\Conduit
Folder Found C:\Program Files (x86)\Connect_DLC_5
Folder Found C:\Program Files (x86)\MyPC Backup
Folder Found C:\ProgramData\Conduit
Folder Found C:\ProgramData\VisualBee
Folder Found C:\Users\Kevin\AppData\Local\Conduit
Folder Found C:\Users\Kevin\AppData\Local\Temp\Smartbar
Folder Found C:\Users\Kevin\AppData\Local\visualbeeexe
Folder Found C:\Users\Kevin\AppData\LocalLow\Conduit
Folder Found C:\Users\Kevin\AppData\LocalLow\Connect_DLC_5
Folder Found C:\Users\Kevin\AppData\LocalLow\PriceGong
Folder Found C:\Users\Kevin\AppData\Roaming\Searchprotect

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Found : HKCU\Software\AppDataLow\Software\BackgroundContainer
Key Found : HKCU\Software\AppDataLow\Software\Conduit
Key Found : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Found : HKCU\Software\AppDataLow\Software\Connect_DLC_5
Key Found : HKCU\Software\AppDataLow\Software\PriceGong
Key Found : HKCU\Software\AppDataLow\Software\SmartBar
Key Found : HKCU\Software\AppDataLow\Toolbar
Key Found : HKCU\Software\Conduit
Key Found : HKCU\Software\Google\Chrome\Extensions\oiffmnkajgkhjjchngmajlomfdhfjdma
Key Found : HKCU\Software\Google\Chrome\Extensions\oiffmnkajgkhjjchngmajlomfdhfjdma
Key Found : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\conduit.com
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D1B5AAD5-D1AE-4B20-88B1-FEEAEB4C1EBC}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D1B5AAD5-D1AE-4B20-88B1-FEEAEB4C1EBC}
Key Found : HKCU\Software\visualbee
Key Found : [x64] HKCU\Software\Conduit
Key Found : [x64] HKCU\Software\visualbee
Key Found : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{24C1F23B-0796-4C3A-8E00-BAB4D876D4A9}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{D1B5AAD5-D1AE-4B20-88B1-FEEAEB4C1EBC}
Key Found : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Found : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Key Found : HKLM\SOFTWARE\Classes\Toolbar.CT3287810
Key Found : HKLM\SOFTWARE\Classes\Toolbar.CT3306061
Key Found : HKLM\Software\Conduit
Key Found : HKLM\Software\Connect_DLC_5
Key Found : HKLM\SOFTWARE\Google\Chrome\Extensions\oiffmnkajgkhjjchngmajlomfdhfjdma
Key Found : HKLM\SOFTWARE\Google\Chrome\Extensions\oiffmnkajgkhjjchngmajlomfdhfjdma
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{357B53A6-A3B7-4065-B5EF-1328AE66E8B0}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{637F09F0-3150-41B8-9EFC-139D42C803F1}
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\App24x7Help_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\App24x7Help_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\au__rasapi32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\au__rasmancs
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\BatBrowse_Setup_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\BatBrowse_Setup_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\BatBrowseSetup_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\BatBrowseSetup_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\updateBatBrowse_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\updateBatBrowse_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D1B5AAD5-D1AE-4B20-88B1-FEEAEB4C1EBC}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{24C1F23B-0796-4C3A-8E00-BAB4D876D4A9}
Key Found : HKLM\Software\visualbee
Key Found : [x64] HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Value Found : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D1B5AAD5-D1AE-4B20-88B1-FEEAEB4C1EBC}]
Value Found : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{D1B5AAD5-D1AE-4B20-88B1-FEEAEB4C1EBC}]
Value Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [BackgroundContainer]
Value Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [ConduitFloatingPlugin_lipgolpfajiadodbcbljdpmbmbdmfcil]
Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{D1B5AAD5-D1AE-4B20-88B1-FEEAEB4C1EBC}]
Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{D1B5AAD5-D1AE-4B20-88B1-FEEAEB4C1EBC}]

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.16428

-\\ Google Chrome v31.0.1650.57

[ File : C:\Users\Kevin\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Found : homepage
Found : icon_url
Found : search_url
Found : suggest_url
Found : keyword
Found : urls_to_restore_on_startup
Found : homepage
Found : icon_url
Found : search_url
Found : suggest_url
Found : keyword
Found : urls_to_restore_on_startup
Found : homepage
Found : icon_url
Found : search_url
Found : suggest_url
Found : keyword
Found : urls_to_restore_on_startup
Found : icon_url
Found : search_url
Found : suggest_url
Found : keyword
Found : icon_url
Found : search_url
Found : suggest_url
Found : keyword

*************************

AdwCleaner[R0].txt - [7443 octets] - [29/11/2013 21:10:25]
AdwCleaner[R1].txt - [7648 octets] - [29/11/2013 21:27:20]

########## EOF - C:\AdwCleaner\AdwCleaner[R1].txt - [7708 octets] ##########


Edited by Queen-Evie, 30 November 2013 - 10:47 AM.
moved from MRL to Am I Infected.


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#2 KevinHNgu

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Posted 30 November 2013 - 12:45 AM

Btw, Malwarebytes Pro says that only the hkcu\software\Microsoft\windows\currentversion\runbackroundcontainer is a threat, but I think that the conduit, the dlc 5, and mypcbackup is also bad.


Edited by KevinHNgu, 30 November 2013 - 12:48 AM.


#3 Broni

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Posted 30 November 2013 - 01:57 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#4 KevinHNgu

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Posted 30 November 2013 - 05:48 PM

 Results of screen317's Security Check version 0.99.77 
 Windows 7 Service Pack 1 x64 (UAC is enabled) 
 Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Disabled! 
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.70.0.1100 
 Out of date Malwarebytes Anti-Malware installed!
 Java 7 Update 45 
 Adobe Reader XI 
 Google Chrome 30.0.1599.101 
 Google Chrome 31.0.1650.57 
````````Process Check: objlist.exe by Laurent```````` 
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 
````````````````````End of Log``````````````````````

 

*Note from me, kevin: my malwarebytes says it is the latest version, v2013.11.30.08
*Farbar Service Scanner: notepad says cannot find the FSS.txt file

*since I can't post the file, I'm not sure if I can still continue the process


Edited by KevinHNgu, 30 November 2013 - 05:57 PM.


#5 Broni

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Posted 30 November 2013 - 06:16 PM

Delete your Farbar Service Scanner file, download fresh one and try again.

 

If still same error continue with other steps.


My Website

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#6 KevinHNgu

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Posted 30 November 2013 - 06:46 PM

Malwarebytes Anti-Malware (PRO) 1.70.0.1100
www.malwarebytes.org

Database version: v2013.11.30.08

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.16428
Kevin :: KEVIN-PC [administrator]

Protection: Enabled

11/30/2013 3:44:25 PM
mbam-log-2013-11-30 (15-44-25).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 208116
Time elapsed: 1 minute(s), 8 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 1
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|BackgroundContainer (PUP.Optional.Conduit) -> Data: "C:\Windows\SysWOW64\Rundll32.exe" "C:\Users\Kevin\AppData\Local\Conduit\BackgroundContainer\BackgroundContainer.dll",DllRun -> Quarantined and deleted successfully.

Registry Data Items Detected: 1
HKCU\SOFTWARE\Microsoft\Internet Explorer\Main|Start Page (PUP.Optional.Conduit) -> Bad: (http://search.conduit.com?SearchSource=10&CUI=UN70915869159334818&UM=2&ctid=CT3306061) Good: (http://www.google.com) -> Quarantined and repaired successfully.

Folders Detected: 0
(No malicious items detected)

Files Detected: 2
C:\Users\Kevin\AppData\Local\Temp\ICReinstall_ZipExtractorSetup.exe (PUP.Optional.JumpyApps.A) -> Quarantined and deleted successfully.
C:\Users\Kevin\Local Settings\Temporary Internet Files\Content.IE5\6U90BBMH\ZipExtractorSetup.exe (PUP.Optional.JumpyApps.A) -> Quarantined and deleted successfully.

(end)

 

*I didn't go past the malwarebytes step but the minitoolbox step doesn't work either



#7 Broni

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Posted 30 November 2013 - 06:51 PM

minitoolbox step doesn't work either

 

Details please.


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#8 KevinHNgu

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Posted 30 November 2013 - 07:20 PM

MiniToolBox : notepad says Cannot find the Result.txt file



#9 Broni

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Posted 30 November 2013 - 07:34 PM

Go ahead with MBAR and rKill.


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#10 KevinHNgu

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Posted 30 November 2013 - 07:40 PM

How do you unzip MBAR?


Edited by KevinHNgu, 30 November 2013 - 07:41 PM.


#11 Broni

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Posted 30 November 2013 - 07:43 PM

Double click on it.

If that doesn't work download and install free 7-zip: http://www.7-zip.org/


My Website

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#12 KevinHNgu

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Posted 30 November 2013 - 07:51 PM

MBAR work open, and the next times I try to open it, it says it's running. Should I wait or do the step you recommended? Is my Malwarebytes Pro interfering with it?


Edited by KevinHNgu, 30 November 2013 - 07:53 PM.


#13 KevinHNgu

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Posted 30 November 2013 - 08:21 PM

Rkill 2.6.3 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2013 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 11/30/2013 05:20:39 PM in x64 mode.
Windows Version: Windows 7 Ultimate Service Pack 1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * Windows Firewall Disabled

   [HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
   "EnableFirewall" = dword:00000000

Checking Windows Service Integrity:

 * No issues found.

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * No issues found.

Program finished at: 11/30/2013 05:20:46 PM
Execution time: 0 hours(s), 0 minute(s), and 7 seconds(s)



#14 KevinHNgu

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Posted 30 November 2013 - 08:47 PM

It seems like a registry problem.



#15 Broni

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Posted 30 November 2013 - 10:58 PM

I don't see any AV program running.

 

Install ONE of these:

- Avast! free antivirus: http://www.avast.com/eng/download-avast-home.html

- free Microsoft Security Essentials: http://windows.microsoft.com/en-GB/windows/products/security-essentials
Note for Windows 8 users: Microsoft Security Essentials comes preinstalled and renamed as Windows Defender.
You can keep it or you have to disable it before installing another AV program.  How to...

- free Comodo Antivirus: http://www.comodo.com/home/internet-security/antivirus.php

Update, run full scan, report on any findings.
 

Next....

 

Delete your FSS and MiniToolbox files, download fresh ones and see if they'll run.


My Website

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