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Should I Risk Installing Ad-aware?

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#1 spiderman20171


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Posted 03 May 2006 - 07:10 PM

Summary - I feel that Ad-Aware was, at least partially, the cause of a recent computer crash right after the download program was installed. Should I take a chance and load it again, maybe from their CD-ROM? This program is legit and I paid about $40 for the program.

I have a Dell Inspiron, 8600 that has Windows XP-SP2 Professional and assorted programs. Sunday, I saw information about AD-Aware and I thought the program would be good. I am generally conservative when it comes to risk taking on a computer. Rarely, if ever, does my computer have a virus successfully infiltrate and stay. I use virus scan and eliminate pop-ups and other ads using the best programs available to me.

I thought that Ad-Aware would help clean up my system prior to my upcoming cleanup of the PC. Well, what it did, I think, is completely mess things up. After installation of a downloaded version of Ad-Aware, my computer started to slow down and eventually reached the point that I no longer could reach my ISP. Then I could not restore my computer using the Restore program of Windows XP.

:thumbsup: is what I thought about Ad-Aware from Google. At this point I tried to cleanup my computer's hard disc by using various Norton programs to correct problems and to delete some programs that I have either never used or used only sparingly. I went to Control Panel to use ADD/REMOVE to get rid of more unused programs.

Maybe this only worsened the probem, as it was impossible now to easily correct the situation. I finally got back on the Internet after finding a Google program in Desktop that shows programs run over the past months (not sure how long, but it is enough). I went back along the timeline and noticed that it had some executable programs included. I clicked on one about four days back that was to go on the Internet.

What happiness and relief came next! My home page showed up although it looked like a cached page. However, by trying to find an up-to-date page, I saw that the computer was once again communicating correctly (I hope) with the Internet. My concern now is what will happen when I close down and then try to go back on the Internet. I don't want to leave the computer on all the time, nor live on the Internet. I do want to be able to always login to the Internet.

So, my question is, I suppose, Should I ever download and install Ad-aware once again? I am getting a CD from them soon and could use it to install. The program was about $40 which is a significant sum to me. I hate to be calling up any support place as it is usually a lengthy process. :flowers:

(Moderator edit: thread moved to more appropriate forum. jgweed)

Edited by jgweed, 03 May 2006 - 10:18 PM.

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#2 Enthusiast


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Posted 03 May 2006 - 07:24 PM

I have been using and recommending Adaware for several years (although the freeware version), and have never had any problem with it nor have known anyone who had.

I recommend that you do a variety of anti-malware scans as malware residing on your computer may have been your problem, maybe some that attacked adaware when you installed it.

You must use only Internet Explorer with the following scans as they require Active X. If prompted to install an Active X component you do not already have click "OK".

Kaspersky Anti-Virus Web Scanner
File scanner and virus scanner

Panda Activescan

Trend Micro antivirus and malware scan:

Etrust Anti-virus web scanner

Avast Online scan

F Secure online scan

Trojan scans –
Sygate Trojanscan

Windows Security Trojanscan
See instructions for it here:

You may also want to avail yourself of our Hijack This forum.

Read the pinned post in our “HijackThis” forum,
Carefully read and follow all directions explicitly.

Following instructions create a HJT log, and POST THE HJT LOG YOU CREATED IN OUR HJT FORUM – not in this forum,
at this link.
Include the specs for your computer (ie, processor, amount of RAM, brand or motherboard, etc, and briefly describe the problem you are experiencing.)

Unless you are expert at editing the registry, Do not use the Hijack This program to try to fix anything by yourself as even what may seem to be a small mistake can render your operating system inoperable.
Some files when in one folder may be fine while in another may be malware.

A member of our HJT Team will analyze your log, make recommendations and offer assistance.

It may take a period of time to get a response to the log you posted because the members of our HJT Team are kept very busy.
Please be patient as this team is manned by volunteers. They will help you in order received as soon as possible.

Once you have posted your HJT log, please DO NOT make any additional posts in the HJT forum thread you created until you get a response from a member of our HJT expert team, and do not make any changes to your system (changes, including any attempted repairs, will make it different than displayed in the log you posted and therefore make your log inaccurate).

The first criteria they have when looking for logs that need replies are posts showing 0 replies. If you make an additional post, it will show as having 1 reply.
A team member, looking for a new log to work on might well assume another HJT Team member is already assisting you and might not open the thread to respond.

So, make your post and wait for a response from a team member.

Edited by Enthusiast, 03 May 2006 - 07:27 PM.

#3 acklan


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Posted 04 May 2006 - 01:28 AM

You do realize that Adaware modifies your registry when it removes most of the entires it detects. With any program that modifies the registry you take the risk of damaging your OS when you use such a program. I point this out with all due respect. These are powerful programs and as such can get away from us sometimes.
Did you try a Restore Point?
I am very pleased with AdAware and on more than one occassion I have had to use a Restore Point to recover from damage cause by the process.
"2007 & 2008 Windows Shell/User Award"

#4 spiderman20171

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Posted 19 May 2006 - 05:20 AM

:thumbsup: Thanks. I don't know whether I will put this program back on. I am pretty sure it caused my problems. Also, they never sent me the program CD as promised. That part I will have to talk to them about. I used to use spybot, if that is the one with all the warnings. That worked good, but was complicated when it was necessary to have the registry worked on by the owners. The program did help me by teaching me what would be able to change my homepage and cause other mischef with their damn programs. I recommended it to someone whose boyfriend used a keyreader (?) on her computer to read all her email and sites she visited.The guy was abusive too, and didn't like me saying that in an email, and tried to verbally harass me, using her email account. I hope she continues using the programs, but am uncertain of that so I temper my emails for her sake.

Anyway, I know now to take care when using the programs to fight off all the spy-ware, ad-ware, mal-ware, etc. BTW, I chided WashingtonPost.com for using doubleclick on the very site that is always crusading for good. They did not like my comments, saying they used it just to find out what ads were being looked at so they could tell advertisers. Nothing, directly connected with me, they said. Also, "we have to pay the bills[!] Right! That is like the Feds alway saying that the illegal things they do, have to be done to protect the country. Yikes! What hath the Internet and computers wraught?

Edited by jgweed, 19 May 2006 - 07:51 AM.

#5 tos226



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Posted 19 May 2006 - 08:04 AM

Are we talking about the Lavasoft product or some junk Adaware which actually gives you pests? Yes, such do exist out there using similar names to confuse you.

I use Lavasoft Ad-Aware (dash in name) as a scan, free version, at least twice a week. Not resident. On three computers. Never any trouble. Doing a registry backup and setting system restore point is the safest thing to do, if in doubt.

Slowdown - are you trying to, perhaps, run conflicting utilities such as two firewalls or two virus scans at the same time, resident? Having never used Ad-Aware Personal, paid, resident, I do do know whether it does or does not conflict with other resident anti-pest things, so someone else needs to jump in on this one. Or perhaps you really do have some pest in the PC as the experts pointed out.

What do you use for anti-pest things? What is resident, what runs on demand?

#6 joe883


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Posted 19 May 2006 - 06:00 PM

Just a thought here....are you sure it's ad-aware and not the adware program?

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