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Netzero Runs Ad, Opens Ie, Ie Freezes, Netzero Disappears


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#1 Genealogy Rules

Genealogy Rules

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Posted 03 May 2006 - 06:27 PM

Hi all, I have the problem listed in the title. I open netzero. Have it to dial and it shows it's little video ad. After that ad, the hard disk light lights up for several seconds while internet explorer opens (it will freeze for a minute or so too) and netzero then will shut off without an error. So then, I have to wait on Ie to quit doing whatever it's doing and restart netzero again. It works almost always on the second try. Any ideas on how to fix this? I e-mailed tech support but all they did was copy and paste the reinstallation instructions from the website. Reinstalling didn't fix it anyway, just delayed it until the video ads were downloaded.

This problem does not show up on a wireless or regular network like at school but when I use netzero at home it always does it.

Thanks!

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