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Babylon and other stuff


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16 replies to this topic

#1 fabfifie

fabfifie

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Posted 29 November 2013 - 05:50 PM

Hi, I think that I may have Babylon and some other stuff on my notebook, how can I get rid off it

 

cheers

 

George

 



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 29 November 2013 - 09:14 PM



Hello fabfifie

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.





I need to get some reports to get a base to start from so I need you to run these programs first.



-Download DDS-
  • Please download DDS from one of the links below and save it to your desktop:

    dds_scr.gif
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 fabfifie

fabfifie
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Posted 30 November 2013 - 10:57 AM

Hi, Gringo, thanks for helping.

 

Here is the text from the DDS.txt file

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.16428
Run by Maureen at 15:51:52 on 2013-11-30
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.44.1033.18.3895.1750 [GMT 0:00]
.
AV: Norton 360 Premier Edition *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton 360 Premier Edition *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton 360 Premier Edition *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Dell\DW WLAN Card\WLTRYSVC.EXE
C:\Windows\system32\WLANExt.exe
C:\Program Files\Dell\DW WLAN Card\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\IDT\WDM\AESTSr64.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\BBSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Norton One\Engine\3.2.2.12\ccSvcHst.exe
C:\Program Files (x86)\Norton 360 Premier Edition\Engine\21.1.0.18\N360.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Norton One\Engine\3.2.2.12\ccSvcHst.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Norton 360 Premier Edition\Engine\21.1.0.18\N360.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\rundll32.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\DW WLAN Card\WLTRAY.EXE
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\Norton Utilities 14\RMTray.exe
C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Users\Maureen\AppData\Roaming\SanDisk\SanDiskSecureAccess_Manager.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Windows\system32\sppsvc.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Windows\system32\Macromed\Flash\FlashUtil64_11_9_900_117_ActiveX.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uURLSearchHooks: UrlSearchHook Class: {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
uURLSearchHooks: SocialSearchBar_App Toolbar: {2421d847-721c-404f-87b4-bbd2b95d1087} - C:\Program Files (x86)\SocialSearchBar_App\prxtbSoci.dll
mURLSearchHooks: SocialSearchBar_App Toolbar: {2421d847-721c-404f-87b4-bbd2b95d1087} - C:\Program Files (x86)\SocialSearchBar_App\prxtbSoci.dll
mWinlogon: Userinit = userinit.exe
BHO: Supreme Savings: {11111111-1111-1111-1111-110111991162} - C:\Program Files (x86)\Supreme Savings\Supreme Savings.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: SocialSearchBar_App Toolbar: {2421d847-721c-404f-87b4-bbd2b95d1087} - C:\Program Files (x86)\SocialSearchBar_App\prxtbSoci.dll
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360 Premier Edition\Engine\21.1.0.18\CoIEPlg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360 Premier Edition\Engine\21.1.0.18\IPS\IPSBHO.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\BingExt.dll
BHO: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360 Premier Edition\Engine\21.1.0.18\CoIEPlg.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: SocialSearchBar_App Toolbar: {2421D847-721C-404F-87B4-BBD2B95D1087} - C:\Program Files (x86)\SocialSearchBar_App\prxtbSoci.dll
TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
TB: SocialSearchBar_App Toolbar: {2421d847-721c-404f-87b4-bbd2b95d1087} - C:\Program Files (x86)\SocialSearchBar_App\prxtbSoci.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\BingExt.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360 Premier Edition\Engine\21.1.0.18\CoIEPlg.dll
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [NortonUtilities] C:\Program Files (x86)\Norton Utilities 14\RMTray.exe /H
uRun: [Google Update] "C:\Users\Maureen\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [ISUSPM] "C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
uRun: [SanDiskSecureAccess_Manager.exe] C:\Users\Maureen\AppData\Roaming\SanDisk\SanDiskSecureAccess_Manager.exe
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
mRun: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
mRun: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"
dRun: [Norton Download Manager{N360P202019-SHPD-FSD31014}] C:\Program Files (x86)\Norton One\Engine\3.2.0.19\ccSvcHst.exe /m
StartupFolder: C:\Users\Maureen\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLDO~1.LNK - C:\Program Files\Dell\DellDock\DellDock.exe
StartupFolder: C:\Users\Maureen\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\OPENOF~1.LNK - C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_39-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0039-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_39-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_39-windows-i586.cab
TCP: NameServer = 192.168.0.1
TCP: Interfaces\{53F81F54-4B6A-4BF7-954C-A54AC734AA14} : DHCPNameServer = 192.168.0.1
TCP: Interfaces\{53F81F54-4B6A-4BF7-954C-A54AC734AA14}\25574786562776C656E634344357375627 : DHCPNameServer = 172.29.80.2 10.190.0.193
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
x64-BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360 Premier Edition\Engine64\21.1.0.18\CoIEPlg.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360 Premier Edition\Engine64\21.1.0.18\CoIEPlg.dll
x64-Run: [QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [Broadcom Wireless Manager UI] C:\Program Files\Dell\DW WLAN Card\WLTRAY.exe
x64-Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
x64-Run: [IntelWireless] "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel Wireless Tray
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
x64-DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
x64-DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-10-12 55280]
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\N360x64\1501000.012\SymDS64.sys [2013-11-13 493656]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\N360x64\1501000.012\SymEFA64.sys [2013-11-13 1147480]
R1 BHDrvx64;BHDrvx64;C:\Program Files (x86)\Norton 360 Premier Edition\NortonData\21.1.0.18\Definitions\BASHDefs\20131114.001\BHDrvx64.sys [2013-11-19 1524824]
R1 ccSet_MCLIENT;Norton One Settings Manager;C:\Windows\System32\drivers\MCLIENTx64\0302020.00C\ccsetx64.sys [2013-8-28 168096]
R1 ccSet_N360;N360 Settings Manager;C:\Windows\System32\drivers\N360x64\1501000.012\ccSetx64.sys [2013-11-13 162392]
R1 IDSVia64;IDSVia64;C:\Program Files (x86)\Norton 360 Premier Edition\NortonData\21.1.0.18\Definitions\IPSDefs\20131128.001\IDSviA64.sys [2013-11-29 521816]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\N360x64\1501000.012\Ironx64.sys [2013-11-13 264280]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\N360x64\1501000.012\symnets.sys [2013-11-13 590936]
R2 AESTFilters;Andrea ST Filters Service;C:\Program Files\IDT\WDM\AESTSr64.exe [2010-12-12 89600]
R2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\BBSvc.EXE [2013-7-23 193696]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2013-4-22 822504]
R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-10-12 13336]
R2 MCLIENT;Norton One;C:\Program Files (x86)\Norton One\Engine\3.2.2.12\ccsvchst.exe [2013-8-28 143928]
R2 N360;Norton 360;C:\Program Files (x86)\Norton 360 Premier Edition\Engine\21.1.0.18\N360.exe [2013-11-13 264360]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2013-6-26 523944]
R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2010-10-12 1692480]
R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-10-12 2320920]
R3 BcmVWL;Broadcom Virtual Wireless;C:\Windows\System32\drivers\bcmvwl64.sys [2010-10-12 20984]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\System32\drivers\CtClsFlt.sys [2010-10-12 172704]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-11-21 137648]
R3 HECIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2010-10-12 56344]
R3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2010-10-12 158976]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2010-12-12 289280]
R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2013-6-26 767144]
R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2013-6-26 273576]
R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2013-6-26 28840]
R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2013-6-26 23208]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2013-6-26 207528]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]
S3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\SeaPort.EXE [2013-7-23 240288]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2013-11-28 111616]
S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2010-3-5 340240]
S3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2010-10-12 325152]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-6-25 59392]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-2-15 52736]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-12-14 1255736]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2009-6-10 389120]
.
=============== Created Last 30 ================
.
2013-11-14 16:41:46 1474048 ----a-w- C:\Windows\System32\crypt32.dll
2013-11-13 18:30:54 858200 ----a-r- C:\Windows\System32\drivers\N360x64\1501000.012\srtsp64.sys
2013-11-13 18:30:54 590936 ----a-r- C:\Windows\System32\drivers\N360x64\1501000.012\symnets.sys
2013-11-13 18:30:54 493656 ----a-r- C:\Windows\System32\drivers\N360x64\1501000.012\SymDS64.sys
2013-11-13 18:30:54 36952 ----a-r- C:\Windows\System32\drivers\N360x64\1501000.012\srtspx64.sys
2013-11-13 18:30:54 264280 ----a-r- C:\Windows\System32\drivers\N360x64\1501000.012\Ironx64.sys
2013-11-13 18:30:54 23568 ----a-r- C:\Windows\System32\drivers\N360x64\1501000.012\SymELAM.sys
2013-11-13 18:30:54 162392 ----a-r- C:\Windows\System32\drivers\N360x64\1501000.012\ccSetx64.sys
2013-11-13 18:30:54 1147480 ----a-r- C:\Windows\System32\drivers\N360x64\1501000.012\SymEFA64.sys
2013-11-13 18:30:29 -------- d-----w- C:\Windows\System32\drivers\N360x64\1501000.012
.
==================== Find3M  ====================
.
2013-11-13 18:31:34 177752 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS
2013-10-12 02:30:42 830464 ----a-w- C:\Windows\System32\nshwfp.dll
2013-10-12 02:29:21 859648 ----a-w- C:\Windows\System32\IKEEXT.DLL
2013-10-12 02:29:08 324096 ----a-w- C:\Windows\System32\FWPUCLNT.DLL
2013-10-12 02:03:08 656896 ----a-w- C:\Windows\SysWow64\nshwfp.dll
2013-10-12 02:01:25 216576 ----a-w- C:\Windows\SysWow64\FWPUCLNT.DLL
2013-10-09 20:11:51 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-10-09 20:11:51 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-10-05 19:57:25 1168384 ----a-w- C:\Windows\SysWow64\crypt32.dll
2013-10-04 02:28:31 190464 ----a-w- C:\Windows\System32\SmartcardCredentialProvider.dll
2013-10-04 02:25:17 197120 ----a-w- C:\Windows\System32\credui.dll
2013-10-04 02:24:49 1930752 ----a-w- C:\Windows\System32\authui.dll
2013-10-04 01:58:50 152576 ----a-w- C:\Windows\SysWow64\SmartcardCredentialProvider.dll
2013-10-04 01:56:25 168960 ----a-w- C:\Windows\SysWow64\credui.dll
2013-10-04 01:56:00 1796096 ----a-w- C:\Windows\SysWow64\authui.dll
2013-10-03 02:23:48 404480 ----a-w- C:\Windows\System32\gdi32.dll
2013-10-03 02:00:44 311808 ----a-w- C:\Windows\SysWow64\gdi32.dll
2013-09-28 01:09:10 497152 ----a-w- C:\Windows\System32\drivers\afd.sys
2013-09-25 02:26:40 95680 ----a-w- C:\Windows\System32\drivers\ksecdd.sys
2013-09-25 02:26:40 154560 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys
2013-09-25 02:23:33 28672 ----a-w- C:\Windows\System32\sspisrv.dll
2013-09-25 02:23:33 135680 ----a-w- C:\Windows\System32\sspicli.dll
2013-09-25 02:23:01 28160 ----a-w- C:\Windows\System32\secur32.dll
2013-09-25 02:22:59 340992 ----a-w- C:\Windows\System32\schannel.dll
2013-09-25 02:21:50 307200 ----a-w- C:\Windows\System32\ncrypt.dll
2013-09-25 02:21:07 1447936 ----a-w- C:\Windows\System32\lsasrv.dll
2013-09-25 01:58:17 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll
2013-09-25 01:57:26 22016 ----a-w- C:\Windows\SysWow64\secur32.dll
2013-09-25 01:57:24 247808 ----a-w- C:\Windows\SysWow64\schannel.dll
2013-09-25 01:56:42 220160 ----a-w- C:\Windows\SysWow64\ncrypt.dll
2013-09-25 01:03:24 30720 ----a-w- C:\Windows\System32\lsass.exe
2013-09-08 02:30:37 1903552 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2013-09-08 02:27:14 327168 ----a-w- C:\Windows\System32\mswsock.dll
2013-09-08 02:03:58 231424 ----a-w- C:\Windows\SysWow64\mswsock.dll
.
============= FINISH: 15:53:38.30 ===============

 

 

and here is the text from the Attach.txt

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 12/12/2010 15:07:59
System Uptime: 30/11/2013 15:44:29 (0 hours ago)
.
Motherboard: Dell Inc. |  | 0WXY9J
Processor: Intel® Pentium® CPU        P6100  @ 2.00GHz | CPU 1 | 1855/533mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 451 GiB total, 393.746 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP139: 18/08/2013 10:18:53 - Windows Update
RP140: 15/09/2013 21:33:36 - Windows Update
RP141: 13/10/2013 22:03:59 - Windows Update
RP142: 16/11/2013 17:39:53 - Windows Update
RP143: 28/11/2013 19:31:11 - Windows Update
.
==== Installed Programs ======================
.
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader 9.1
Advanced Audio FX Engine
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Ask Toolbar
Ask Toolbar Updater
Bing Bar
BlackBerry Desktop Software 7.1
BlackBerry Device Software Updater
Bonjour
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
D3DX10
Dell DataSafe Local Backup
Dell DataSafe Local Backup - Support Software
Dell Dock
Dell Driver Download Manager
Dell Getting Started Guide
Dell Webcam Central
DomaIQ
DW WLAN Card Utility
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
Hauppauge TV Tuner Diagnostics (1.2.7076)
Hauppauge TV Tuner Driver
HP Deskjet 1050 J410 series Basic Device Software
HP Deskjet 1050 J410 series Help
IDT Audio
Intel PROSet Wireless
Intel® Control Center
Intel® Graphics Media Accelerator Driver
Intel® Management Engine Components
Intel® PROSet/Wireless WiFi Software
Intel® Rapid Storage Technology
iTunes
Java™ 6 Update 18 (64-bit)
Java™ 6 Update 20 (64-bit)
Java™ 6 Update 39
Junk Mail filter update
Live! Cam Avatar Creator
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Office 2010
Microsoft Office Click-to-Run 2010
Microsoft Office Starter 2010 - English
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable - KB2467175
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319
Modem Diagnostic Tool
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
My Dell
Netwaiting
Norton 360
Norton One
Norton Utilities
OpenOffice.org 3.2
Quickset64
Roxio Burn
Roxio Media Manager
SanDiskSecureAccess_Manager.exe
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Skype Toolbars
Skype™ 5.10
SocialSearchBar_App Toolbar
Supreme Savings
Synaptics Pointing Device Driver
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)
Update Installer for WildTangent Games App
VD64Inst
WildTangent Games
WildTangent Games App (Dell Games)
Windows Driver Package - Broadcom Corporation (BTHUSB) Bluetooth  (03/24/2010 6.3.0.2501)
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
.
==== Event Viewer Messages From Past Week ========
.
30/11/2013 15:45:35, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Roxio Hard Drive Watcher 9 service to connect.
28/11/2013 19:43:32, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.
24/11/2013 15:28:22, Error: Microsoft-Windows-WMPNSS-Service [14332]  - Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80070420'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.
.
==== End Of File ===========================

 

cheers

 


 



#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Local time:11:27 PM

Posted 30 November 2013 - 11:25 AM



Hello fabfifie

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 fabfifie

fabfifie
  • Topic Starter

  • Members
  • 97 posts
  • OFFLINE
  •  
  • Local time:03:27 AM

Posted 30 November 2013 - 03:34 PM

Hi, Gringo

 

Both IE and Chrome now seem to be behaving themselves

 

here is the Adwcleaner file

 

# AdwCleaner v3.013 - Report created 30/11/2013 at 19:58:44
# Updated 24/11/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Maureen - MAUREEN-PC
# Running from : C:\Users\Maureen\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\Ask
Folder Deleted : C:\ProgramData\Babylon
Folder Deleted : C:\Program Files (x86)\Ask.com
Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\Program Files (x86)\Supreme Savings
Folder Deleted : C:\Program Files (x86)\SocialSearchBar_App
Folder Deleted : C:\Windows\installer\{86d4b82a-abed-442a-be86-96357b70f4fe}
Folder Deleted : C:\Program Files\DomaIQ Uninstaller
Folder Deleted : C:\Users\Maureen\AppData\Local\apn
Folder Deleted : C:\Users\Maureen\AppData\Local\Conduit
Folder Deleted : C:\Users\Maureen\AppData\LocalLow\AskToolbar
Folder Deleted : C:\Users\Maureen\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Maureen\AppData\LocalLow\Delta
Folder Deleted : C:\Users\Maureen\AppData\LocalLow\SocialSearchBar_App
Folder Deleted : C:\Users\Maureen\AppData\Roaming\Babylon
Folder Deleted : C:\Users\Maureen\AppData\Local\Google\Chrome\User Data\Default\Extensions\ihkeoookbpemkdccdccdmacnidhooohk
File Deleted : C:\Users\Maureen\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_search.babylon.com_0.localstorage
File Deleted : C:\Users\Maureen\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_search.babylon.com_0.localstorage-journal
File Deleted : C:\Windows\System32\Tasks\Scheduled Update for Ask Toolbar

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{C26644C4-2A12-4CA6-8F2E-0EDE6CF018F3}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\GenericAskToolbar.DLL
Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd
Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd.1
Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\BingBar_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ConduitInstaller_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ConduitInstaller_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASMANCS
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3239904
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{9B0CB95C-933A-4B8C-B6D4-EDCD19A43874}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{00000000-6E41-4FD3-8538-502F5495E5FC}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{007EFBDF-8A5D-4930-97CC-A4B437CBA777}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{2421D847-721C-404F-87B4-BBD2B95D1087}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E35B874C-B20C-4C4F-A656-525AE9218388}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{11111111-1111-1111-1111-110111991162}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{2421D847-721C-404F-87B4-BBD2B95D1087}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{11111111-1111-1111-1111-110111991162}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000000-6E41-4FD3-8538-502F5495E5FC}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2421D847-721C-404F-87B4-BBD2B95D1087}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{E35B874C-B20C-4C4F-A656-525AE9218388}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{11111111-1111-1111-1111-110111991162}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{2421D847-721C-404F-87B4-BBD2B95D1087}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{11111111-1111-1111-1111-110111991162}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{E35B874C-B20C-4C4F-A656-525AE9218388}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{11111111-1111-1111-1111-110111991162}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{31111111-1111-1111-1111-110111991162}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F4435BD8-BAD2-4F7F-9180-7703A7E234F8}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F93A9B4D-8C20-468B-94E2-6A3487D75A70}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{11111111-1111-1111-1111-110111991162}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{D4027C7F-154A-4066-A1AD-4243D8127440}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{2421D847-721C-404F-87B4-BBD2B95D1087}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{2421D847-721C-404F-87B4-BBD2B95D1087}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{00000000-6E41-4FD3-8538-502F5495E5FC}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{2421D847-721C-404F-87B4-BBD2B95D1087}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{2421D847-721C-404F-87B4-BBD2B95D1087}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}
Key Deleted : HKCU\Software\APN
Key Deleted : HKCU\Software\Ask.com
Key Deleted : HKCU\Software\BabylonToolbar
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\installedbrowserextensions
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKCU\Software\AppDataLow\Toolbar
Key Deleted : HKCU\Software\AppDataLow\Software\AskToolbar
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKCU\Software\AppDataLow\Software\Supreme Savings
Key Deleted : HKCU\Software\AppDataLow\Software\SocialSearchBar_App
Key Deleted : HKLM\Software\APN
Key Deleted : HKLM\Software\AskToolbar
Key Deleted : HKLM\Software\Babylon
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\Supreme Savings
Key Deleted : HKLM\Software\SocialSearchBar_App
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\{79A765E1-C399-405B-85AF-466F52E918B0}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{86D4B82A-ABED-442A-BE86-96357B70F4FE}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DomaIQ Uninstaller
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Supreme Savings
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SocialSearchBar_App Toolbar
Key Deleted : [x64] HKLM\SOFTWARE\DomaIQ
Key Deleted : HKLM\Software\Classes\Installer\Features\A28B4D68DEBAA244EB686953B7074FEF
Key Deleted : HKLM\Software\Classes\Installer\Products\A28B4D68DEBAA244EB686953B7074FEF

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.16428

-\\ Google Chrome v

[ File : C:\Users\Maureen\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deleted : homepage
Deleted : urls_to_restore_on_startup
Deleted : icon_url
Deleted : search_url
Deleted : keyword

*************************

AdwCleaner[R0].txt - [10385 octets] - [30/11/2013 19:56:30]
AdwCleaner[S0].txt - [9875 octets] - [30/11/2013 19:58:44]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [9935 octets] ##########

 

and here is the JDT file

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.8 (11.05.2013:1)
OS: Windows 7 Home Premium x64
Ran by Maureen on 30/11/2013 at 20:06:03.52
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

 

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\installer\upgradecodes\f928123a039649549966d4c29d35b1c9
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\prompt_installer-conduit_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\prompt_installer-conduit_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\prompt_installer-conduit_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\prompt_installer-conduit_RASMANCS
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{D6AD2640-26A6-44FC-9F1F-D91632735F40}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{DF259E1F-52C4-4F46-9C56-A7937DDFC52A}
Successfully deleted: [Registry Key] "hkey_current_user\software\microsoft\internet explorer\low rights\elevationpolicy\{a5aa24ea-11b8-4113-95ae-9ed71deaf12a}"

 

~~~ Files

Successfully deleted: [File] C:\Windows\syswow64\shoFA9.tmp

 

~~~ Folders

Successfully deleted: [Folder] "C:\Users\Maureen\appdata\local\updater19962"
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{00D6AA7F-3E8D-4F6B-90BB-C81C28C08A28}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{028B15CF-7037-40F9-B1C5-E4BFBF7CB887}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{03076AA0-6283-4802-B064-4E445B27BB19}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{03A07947-D01A-4F0D-93A1-0FE4CC57FBB2}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{048EC296-73FD-4AAF-B5A9-8AC97A9FB853}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{049CF50B-0BBA-4D71-8533-ECA1974D9A84}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{04AB634C-DF1B-484B-A2EC-09BAF6344840}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{04C0CEFC-848F-4BC4-B0C4-1608B22CA9B3}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{04E77962-3204-404B-820F-AF5E74BF3111}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{04E9FCDF-4EC0-4D34-89D8-728E2C11FDA7}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{054C9DBD-8209-41F5-B267-CE8A780CBD67}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{05B2C97D-AEBB-4FEE-A64A-568DC31EF4AC}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{06DC4970-CF6B-4B5B-86D6-9366CB8A3E50}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{0716B10D-8266-46C0-BD78-20CF16739D91}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{078FB641-E7E0-4DF3-A066-E4AD01034B7C}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{086998E1-7577-404D-9516-ADF78279D35A}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{08B0786F-19B8-4DA1-A14A-C122343BD478}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{090D5B3F-CA36-424A-A02F-86EF3DCDADB4}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{0B27D6C4-25B9-46F2-90F1-D496B5914FFA}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{0BBE0BA9-AF18-4DBC-B27C-1EC3A4545FDB}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{0D05667A-D2A4-42AA-B782-73CC1B03A340}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{0E28E25C-9A65-47FD-8AC3-A1BBBABA91CD}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{0F9438C3-2156-4A97-8F41-8181C8B8C4F6}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{101C300E-5777-4325-8B44-41816BBFBC0E}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{104B0BAE-1D4B-48DA-B70C-CDEBDE5F3827}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{111555F0-0802-4EA1-85A5-D5E12417B837}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{117CA71C-7D64-413D-A734-4515A08B2820}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{11F928AA-0A3C-4663-AECF-197986F93083}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{128AC045-DD67-4EC0-A3F1-000087E90734}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{12B7536F-F002-44EE-97F7-ADA8FC8BF400}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{12F0FE73-DF32-43EA-8B77-CBDA88886F95}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{143441BE-CE1F-42BA-9942-190079C6BA7C}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{14D3BF3E-4095-454A-9DEB-8F99F3D275D9}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{1592D1F4-9583-4BBD-AD4E-375DBE8A175A}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{164F13FC-ACCC-473E-970C-4C639F717194}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{172583CC-7A87-4CD2-8221-B58EB3E2733B}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{17FDCB35-D21F-46A7-AA36-21AE05E1F4E3}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{1806DFC9-9630-4722-8034-CA3331B137A8}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{185F9EA4-95FE-495C-A242-B48DA079AF66}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{18ED440D-B7E2-48DE-902C-CC593FCCA498}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{1936FEFE-9304-49DB-920E-D820F8565DCC}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{19B07CDA-FD81-4BE9-812A-BA45B6671F1A}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{19C56707-C149-4581-8FAD-0F293B048B4E}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{1C0A56C9-550F-4C2B-AB7B-2741E883A2D9}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{1C1F2D56-BC51-497E-A934-81732139CCF1}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{1C2EE73E-1AD5-45FB-B591-7F07105EFB0F}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{1C58FA71-5E6C-43BF-827F-D82389AAB54E}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{1C5FA4CE-14F0-4B38-A695-239AECDBEC46}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{1C71E8EA-97A3-42AF-98A4-4B8316B9BCDC}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{1D7A7396-48DE-4EE1-AFDB-9A684755260E}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{1E575BF7-D60B-4F34-AD27-9537422C838C}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{1F23E410-1AD6-42FD-A85B-3203893E081C}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{20667D5C-878F-49D8-ACEC-306A2127EFB4}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{20CD6DE8-9845-4D6D-AED1-56687506DA02}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{21311873-3F09-4DA1-8941-9E030AEBFB16}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{222FA38B-6589-4540-8C1C-51B79415759C}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{224204BD-97F0-425C-A4F5-B01F944DB016}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{22B2736A-0D8D-4948-8E46-2D5A3660952B}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{22E29D5F-5E15-4E83-B558-3EC5B38DBA4B}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{2307EDDE-6899-4822-8683-B7375A08E975}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{2322DEAD-B3D0-4E0E-8014-B0368DF25603}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{234CD613-C23A-41F4-98EC-6B9354398E3F}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{252591A4-C1E4-4938-921B-353B7CC95FEE}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{25403293-5442-4890-ACC6-72EA37EE153E}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{2647C5D1-222C-496C-A8AF-59DFABB54A27}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{26783381-3AD7-443A-9B1A-11A728547B10}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{2684A6DD-56BE-44E3-BB77-9A3037FAFB04}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{279CE21E-4443-447A-9AA7-6F8CA24D1DDF}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{27FB451C-C56B-46CD-860C-526840FCB715}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{2804327A-E60E-47AD-920E-6998B054A370}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{28B3E47D-C8C7-4057-8173-8330D674C831}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{28F9DA7F-7CCB-4081-81F6-F397ED6A2A1F}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{291FD1AF-FDA6-4979-80E5-318319E36779}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{2A5B3ABE-47A0-4242-B96A-6EBACD93E9E7}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{2BD9C94C-22CE-4FE5-BC2F-A76D18E2EFCB}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{2BF91CE9-AB79-4D44-A235-087EC7E078CD}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{2C351DCD-701B-416C-814D-3508A9C87369}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{2C3639FD-B844-499F-AC99-BCDAE3D434FE}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{2D0E5507-670A-4A4F-A25B-2DC038F5CF86}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{2D1E56AF-8731-48FC-ACD2-3B1D1AB8FDEA}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{2D34B809-9952-4BC0-B119-CD6863F85173}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{2D94CC9D-69E8-49D6-B8B4-4CE10C57D996}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{2DF29EC8-4FE9-4F77-AE01-A1F12F359538}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{2F5D4CC4-D929-4EEE-AB0E-45593BFE0C4F}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{2FA5B3AD-C943-45A4-826F-B8DA734E0271}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{31454FDF-D79C-4C3D-957C-CA4569640105}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{315AC47E-C423-4263-A962-180C3C8A5CD5}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{3195DDF1-F7E6-4E3D-9628-1056F3FA7CEF}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{31CCB8A4-51AB-40B6-8F9D-EC689F0B6107}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{31E7EA0A-ED78-460F-80D9-03A02397EF57}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{325AB076-F731-4FF5-9179-19E0E0EE528E}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{339557DB-B0CA-4330-8B84-1373D6D7F43C}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{343487C6-D488-4EBD-BFB5-A2F1F661DCF5}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{3450B700-AE2D-4F28-AA00-B872889A8C38}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{34D90316-679E-422D-9EF3-F50105D8070A}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{34E742D1-0554-4A87-9C6D-7158E4A48DA3}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{35186C8F-BC31-4684-A269-58CA94D49D91}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{35DA5440-1F59-41CE-A2E7-BEBD4BA7F6AF}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{36F4CBFF-F8CA-4971-9234-9EF842746A9E}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{371ACB50-955F-4730-A696-0B40A4A1D23D}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{374D271B-5EE1-4697-AC5E-C8A2A0B6D0BC}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{382DBDF8-5A61-409F-9212-867FF5AB55CF}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{38A0AD2A-05EA-4363-842B-5974CF709DDA}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{38DE5A3C-7D79-4E30-918F-A0649821B638}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{391DB14E-C1A7-4BFE-BF39-020536BCC61B}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{39FA2DE0-BFDB-419B-8EC2-5EBA0E79A3F8}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{39FB375A-713C-48A4-BFC3-DC36C1B75BE3}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{3A4AFE54-B5F0-43E1-A07B-3B9C7336B104}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{3A5F7679-996F-4B29-8210-59A7F878D00A}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{3AEC170C-7838-46B8-B943-164A56A5938F}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{3C0AEB42-5763-4866-8CBA-734970A1D507}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{3C8D0C23-7D23-4C7B-AA86-2F7B48DE381D}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{3DCC9D9F-3100-4891-93E1-A14FF3276194}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{3DFDD558-3B17-4AAF-96B5-B9687D40D2A1}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{3ECC31FD-74F4-4C23-8538-C9E26BD5DE7D}
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Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{B6B1A23E-8621-4916-BAC5-7056EE332290}
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Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{B7BD2EA3-270E-4B18-9A56-FC51C4F6F477}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{B81BB504-137D-4147-9DF1-30335930565A}
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Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{BC536440-AAB5-4B0E-9B0E-BC66DD29C1E1}
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Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{C886328D-02BD-44CE-97EA-3112360203E3}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{C9669088-E151-4AC2-8B14-7BD6E9FF2DF3}
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Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{CDA56E4D-9E4A-4465-BA47-0438649304EA}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{CDADBF21-88EF-4D33-80FB-99676509F8A4}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{CDB11E1C-3A00-472D-ABA7-0E8782BD571A}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{CDBD591B-FD42-4305-A6D1-997A1A2511BA}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{CEDDACC2-F12A-4AC7-8107-DD91E19B4941}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{CF602C68-49C6-467B-A918-09B374892589}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{D025EA8F-B21E-4107-8E38-EF6C31036798}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{D0BD3F9D-4E62-4B47-BAAB-762B389D8390}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{D157FC31-C0FE-4E60-911E-47723F0E5928}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{D19746C2-0BD3-431D-B93E-A682822C4BFA}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{D1B8C7E3-687F-4DD6-B057-7A68D83F65EB}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{D1D3C2ED-486A-449F-8A74-843CBE40C13D}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{D1FB38E0-DF31-4B4E-93F4-BB9FEE0F4522}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{D3518DB6-1F54-43A5-AC88-A75D142633D3}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{D488291B-6967-40B1-84BB-1DCB79273E5D}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{D519216D-F8A7-45AF-94D1-9BBE87DDBE51}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{D5480057-78BC-4169-8507-AAE407CFC2D0}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{D593D515-86CE-4137-8A4B-ECB429E50696}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{D6A5DB7B-21AC-40BA-B5DF-FA03F4D9F1D2}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{D7F5F928-CFC8-4817-812F-E864CCD31602}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{DC6839C7-A841-46CC-9E87-49AA99D61F4C}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{DE473359-1D71-4DC3-B4C0-15079C26CC27}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{DE6F5B25-C0A7-406C-8EAE-BC3B45D81A30}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{DE88E538-3F66-4AB4-8DE2-9F4794AB2839}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{E001CD20-4D6A-4943-98E9-EC617A8C39C0}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{E0124214-7EED-4506-B4E1-CDD828079E95}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{E01E5501-7159-4986-A66D-39C297C17C51}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{E0359D64-87F3-4BE0-A4AE-F79C71795462}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{E0F1E782-59F8-4237-B8DA-DCAC34E4D81B}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{E1938C2D-DD81-44CC-A1CB-300C3D871E9F}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{E29EE6E2-14F4-49CA-BD33-C4F74143D0F2}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{E2C7FF7E-0FB2-4B47-9E17-9363B1511509}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{E3236B10-B96D-4F1D-8097-3C1AE6FF8D29}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{E3D35321-2EA1-45AD-B47D-2CA4C7530832}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{E483214B-79AF-4D51-AA06-027085468882}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{E64AD818-8ECE-414C-B51F-45EAC3466F90}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{E6A4D2CA-8F10-44D2-8727-959A6C3A8A14}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{E6DB4AF5-A1FD-474F-A7D4-B87C297BB5A2}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{E6F0E700-516B-4E1D-9584-C0915A229D20}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{E8418511-26E2-4EF0-AD34-9A90AB6B8DDC}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{E84FEA3C-B07B-49AC-8C02-FBF0842AA419}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{E8A3EA4C-8DBD-4D95-BF06-2160357062D0}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{E8F492CA-6359-4A66-8021-08292C23542A}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{E975869D-0D41-4489-B766-196F0FB0E574}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{E9C9C5BE-1DCC-4953-8EF8-80E64793090C}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{EA9EDF8D-EA32-49C8-88FD-2F48925E687E}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{EAD0D388-C36F-4D3E-8CBE-D328C1C721B3}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{EADB6057-6DEF-4B51-BD7C-B610410268FD}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{EDA02FF8-6313-47C1-A3AB-B173792300C0}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{EDC90F85-E080-41AA-89B9-7326BE6662BA}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{EE033472-C67D-46F6-B70B-D84AD53DBF04}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{EEA60A5C-1723-4096-A26F-7D682EE8E3E2}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{EF8175CF-B5EC-4593-9D78-501746B58853}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{EFE6988C-6477-4A82-97FA-544600CA45D8}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{F0723C10-F5EC-4FB9-A6F6-9DE7CE8230B6}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{F0887F2E-2A95-4B8A-8D65-77869EE31F93}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{F089CA67-A98B-4F12-9434-3A712F3D1DCE}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{F27B7AC9-86A6-4AB8-B704-4402E8028F4E}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{F3551EE7-FA23-4B97-AD9A-31EA68A4F027}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{F4BD9241-BF1E-4468-B336-7464B3D1E466}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{F67A7BAB-729D-40E0-9A6B-8DA21DB5A1E5}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{F67B5F21-0E27-401F-9548-9A0FEFB1502E}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{F6968DC8-C2AA-4151-B57E-E91BD92FE8A9}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{F6C3C1D6-23A8-45A9-B1EB-2FAF86A4742F}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{F77893E3-C3B2-4C8E-AEDD-2EB95A29AC66}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{F8513C30-F522-45D7-A057-BCCED9D834BA}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{F884664B-71B6-49B2-A2D7-BCAD061DF4C6}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{F8D2D0F0-37B1-4ED9-8E4F-4C1FC6A04596}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{F8DD2CE2-C160-440B-96FB-AAEBB970B60A}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{F9B600DA-1818-4EF5-BA23-BA0961007146}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{FA1D031D-D9F9-4034-80A7-371BE58845A8}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{FACB4F5A-3D7A-4687-A70D-3E336457F292}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{FB94B856-A77A-452F-9B92-85A7B4BA06CF}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{FBC07BAE-F77E-440C-9CD1-EA014484571F}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{FCF41F74-2102-4217-B231-A82437E12545}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{FD9F9419-DC25-423E-A74C-67D0FFE3A404}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{FF67322E-88E0-4790-8A46-BA1041F80D89}
Successfully deleted: [Empty Folder] C:\Users\Maureen\appdata\local\{FFC5DF75-89DB-4337-A636-8F5BF7C76D71}

 

~~~ Chrome

Successfully deleted: [Folder] C:\Users\Maureen\appdata\local\Google\Chrome\User Data\Default\Extensions\ihkeoookbpemkdccdccdmacnidhooohk

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 30/11/2013 at 20:14:29.56
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Gender:Male
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  • Local time:11:27 PM

Posted 30 November 2013 - 08:07 PM


Hello fabfifie

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 fabfifie

fabfifie
  • Topic Starter

  • Members
  • 97 posts
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  • Local time:03:27 AM

Posted 02 December 2013 - 02:51 PM

Hi, Gringo

 

log is below

 

all seems to be running okay now

 

ComboFix 13-12-01.01 - Maureen 02/12/2013  19:31:25.1.2 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.44.1033.18.3895.2266 [GMT 0:00]
Running from: c:\users\Maureen\Desktop\ComboFix.exe
AV: Norton 360 Premier Edition *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton 360 Premier Edition *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton 360 Premier Edition *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 * Created a new restore point
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\PCDr\6361\AddOnDownloaded\02d6010d-b288-4157-bbcc-a3d510d3fba5.dll
c:\programdata\PCDr\6361\AddOnDownloaded\073fb38f-0e69-479d-bca1-4f81ec9dcbf6.dll
c:\programdata\PCDr\6361\AddOnDownloaded\0779eca6-695c-444d-8ef3-6621f5a112ee.dll
c:\programdata\PCDr\6361\AddOnDownloaded\143c46ba-b979-4e38-9815-2373de9333aa.dll
c:\programdata\PCDr\6361\AddOnDownloaded\2a6b5d0b-a2fc-4bdd-b3fe-6bbefb85b7e4.dll
c:\programdata\PCDr\6361\AddOnDownloaded\2c784c13-702f-431e-a492-e9dddd757b25.dll
c:\programdata\PCDr\6361\AddOnDownloaded\3cb2cbfc-72a8-4ae7-9061-1a58b1505327.dll
c:\programdata\PCDr\6361\AddOnDownloaded\3cc3b539-b998-4728-8055-1201221a38d4.dll
c:\programdata\PCDr\6361\AddOnDownloaded\3df85ce4-1732-4e9b-9fee-111cf95d7191.dll
c:\programdata\PCDr\6361\AddOnDownloaded\409161a3-28c9-4482-9613-e7ca2e306fef.dll
c:\programdata\PCDr\6361\AddOnDownloaded\4c09e0ec-d531-4d04-a038-3dd30a795474.dll
c:\programdata\PCDr\6361\AddOnDownloaded\5c103ca5-8249-401b-a699-41d0a39023f4.dll
c:\programdata\PCDr\6361\AddOnDownloaded\66858fdf-b35c-4b24-a074-915d56b3871b.dll
c:\programdata\PCDr\6361\AddOnDownloaded\6edf11af-92e6-490d-af58-febeeb0cdb04.dll
c:\programdata\PCDr\6361\AddOnDownloaded\704dfeb5-9129-4d88-8096-7f3bc80eb1ec.dll
c:\programdata\PCDr\6361\AddOnDownloaded\8d529c31-eeb1-4b4d-ab7e-98a38b1abf60.dll
c:\programdata\PCDr\6361\AddOnDownloaded\8fab1a01-d6b6-4640-ac86-c3ddd583c840.dll
c:\programdata\PCDr\6361\AddOnDownloaded\9d97f346-8efc-4e33-9c3b-3eef6c324e61.dll
c:\programdata\PCDr\6361\AddOnDownloaded\9e7391aa-d9c2-4547-bdb7-737a833083a2.dll
c:\programdata\PCDr\6361\AddOnDownloaded\9ed1246c-39a1-403b-9134-f313ebd75cb8.dll
c:\programdata\PCDr\6361\AddOnDownloaded\aa7c4756-0f94-474f-8589-eb1b0e71c93b.dll
c:\programdata\PCDr\6361\AddOnDownloaded\b347630c-35c1-4199-a3e2-2eea8f11e228.dll
c:\programdata\PCDr\6361\AddOnDownloaded\b96b7bbd-964e-47f1-9323-f48f460042bf.dll
c:\programdata\PCDr\6361\AddOnDownloaded\c4f346c1-09ef-4c0a-846d-8ca41f94690b.dll
c:\programdata\PCDr\6361\AddOnDownloaded\c6ca3141-c4ef-404d-b1c2-840d38395e80.dll
c:\programdata\PCDr\6361\AddOnDownloaded\cadaa395-f50b-45c6-81f6-b5aaa3c5efba.dll
c:\programdata\PCDr\6361\AddOnDownloaded\dde43788-ba3c-4b88-bc8a-de8a0eb22c79.dll
c:\programdata\PCDr\6361\AddOnDownloaded\e13c218f-cd37-454b-a187-3381a9945752.dll
c:\programdata\PCDr\6361\AddOnDownloaded\f12de547-df4d-4236-9129-baac054f90ab.dll
c:\programdata\PCDr\6361\AddOnDownloaded\f39d056b-fbf9-40c5-806d-7d93eacdc251.dll
c:\programdata\PCDr\6361\AddOnDownloaded\f586fa98-17b8-498c-9c59-24de5750efab.dll
c:\programdata\PCDr\6361\AddOnDownloaded\f73e8868-a1f5-4756-9eae-b4ffc305f35a.dll
c:\programdata\PCDr\6361\AddOnDownloaded\fc470dbb-846d-42d3-bb0a-6363a559f3fb.dll
c:\windows\SysWow64\FlashPlayerApp.exe
.
Infected copy of c:\windows\SysWow64\ntdll.dll was found and disinfected
Restored copy from - c:\windows\winsxs\wow64_microsoft-windows-ntdll_31bf3856ad364e35_6.1.7601.22436_none_c1c770f6605a21ff\ntdll.dll
.
.
(((((((((((((((((((((((((   Files Created from 2013-11-02 to 2013-12-02  )))))))))))))))))))))))))))))))
.
.
2013-12-02 19:39 . 2013-12-02 19:39 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-11-30 20:06 . 2013-11-30 20:06 -------- d-----w- c:\windows\ERUNT
2013-11-30 19:56 . 2013-11-30 19:58 -------- d-----w- C:\AdwCleaner
2013-11-28 19:37 . 2013-10-14 18:00 28368 ----a-w- c:\windows\system32\IEUDINIT.EXE
2013-11-14 16:41 . 2013-10-05 20:25 1474048 ----a-w- c:\windows\system32\crypt32.dll
2013-11-13 18:30 . 2013-11-28 17:42 -------- d-----w- c:\windows\system32\drivers\N360x64\1501000.012
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-11-16 17:41 . 2010-12-23 19:10 82896128 ----a-w- c:\windows\system32\MRT.exe
2013-11-13 18:31 . 2011-12-13 20:44 177752 ----a-w- c:\windows\system32\drivers\SYMEVENT64x86.SYS
2013-10-09 20:11 . 2011-05-17 19:48 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-09-08 02:30 . 2013-10-13 17:20 1903552 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-09-08 02:27 . 2013-10-13 17:20 327168 ----a-w- c:\windows\system32\mswsock.dll
2013-09-08 02:03 . 2013-10-13 17:20 231424 ----a-w- c:\windows\SysWow64\mswsock.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SanDiskSecureAccess_Manager.exe"="c:\users\Maureen\AppData\Roaming\SanDisk\SanDiskSecureAccess_Manager.exe" [2013-01-07 30705792]
"swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2012-09-05 39408]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"IAStorIcon"="c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2010-06-08 284696]
"RIMBBLaunchAgent.exe"="c:\program files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe" [2011-11-02 90448]
"RoxWatchTray"="c:\program files (x86)\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" [2009-07-08 236016]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce]
"c:\program files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"="c:\program files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe" [2011-10-08 559616]
.
c:\users\Maureen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-12-15 1324384]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe /firstrun [2009-12-15 1324384]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R3 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\7.2.241.0\SeaPort.exe;c:\program files (x86)\Microsoft\BingBar\7.2.241.0\SeaPort.exe [x]
R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [x]
R3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\IEEtwCollector.exe;c:\windows\SYSNATIVE\IEEtwCollector.exe [x]
R3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;c:\program files\Intel\WiFi\bin\PanDhcpDns.exe;c:\program files\Intel\WiFi\bin\PanDhcpDns.exe [x]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys;c:\windows\SYSNATIVE\Drivers\usbaapl64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys;c:\windows\SYSNATIVE\DRIVERS\yk62x64.sys [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys;c:\windows\SYSNATIVE\Drivers\PxHlpa64.sys [x]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360x64\1501000.012\SYMDS64.SYS;c:\windows\SYSNATIVE\drivers\N360x64\1501000.012\SYMDS64.SYS [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360x64\1501000.012\SYMEFA64.SYS;c:\windows\SYSNATIVE\drivers\N360x64\1501000.012\SYMEFA64.SYS [x]
S1 BHDrvx64;BHDrvx64;c:\program files (x86)\Norton 360 Premier Edition\NortonData\21.1.0.18\Definitions\BASHDefs\20131114.001\BHDrvx64.sys;c:\program files (x86)\Norton 360 Premier Edition\NortonData\21.1.0.18\Definitions\BASHDefs\20131114.001\BHDrvx64.sys [x]
S1 ccSet_MCLIENT;Norton One Settings Manager;c:\windows\system32\drivers\MCLIENTx64\0302020.00C\ccSetx64.sys;c:\windows\SYSNATIVE\drivers\MCLIENTx64\0302020.00C\ccSetx64.sys [x]
S1 ccSet_N360;N360 Settings Manager;c:\windows\system32\drivers\N360x64\1501000.012\ccSetx64.sys;c:\windows\SYSNATIVE\drivers\N360x64\1501000.012\ccSetx64.sys [x]
S1 IDSVia64;IDSVia64;c:\program files (x86)\Norton 360 Premier Edition\NortonData\21.1.0.18\Definitions\IPSDefs\20131128.001\IDSvia64.sys;c:\program files (x86)\Norton 360 Premier Edition\NortonData\21.1.0.18\Definitions\IPSDefs\20131128.001\IDSvia64.sys [x]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360x64\1501000.012\Ironx64.SYS;c:\windows\SYSNATIVE\drivers\N360x64\1501000.012\Ironx64.SYS [x]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\N360x64\1501000.012\SYMNETS.SYS;c:\windows\SYSNATIVE\Drivers\N360x64\1501000.012\SYMNETS.SYS [x]
S2 AESTFilters;Andrea ST Filters Service;c:\program files\IDT\WDM\AESTSr64.exe;c:\program files\IDT\WDM\AESTSr64.exe [x]
S2 BBSvc;BingBar Service;c:\program files (x86)\Microsoft\BingBar\7.2.241.0\BBSvc.exe;c:\program files (x86)\Microsoft\BingBar\7.2.241.0\BBSvc.exe [x]
S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [x]
S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe;c:\program files\Dell\DellDock\DockLogin.exe [x]
S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [x]
S2 MCLIENT;Norton One;c:\program files (x86)\Norton One\Engine\3.2.2.12\ccSvcHst.exe;c:\program files (x86)\Norton One\Engine\3.2.2.12\ccSvcHst.exe [x]
S2 N360;Norton 360;c:\program files (x86)\Norton 360 Premier Edition\Engine\21.1.0.18\N360.exe;c:\program files (x86)\Norton 360 Premier Edition\Engine\21.1.0.18\N360.exe [x]
S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [x]
S2 SftService;SoftThinks Agent Service;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE [x]
S2 UNS;Intel® Management & Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [x]
S3 BcmVWL;Broadcom Virtual Wireless;c:\windows\system32\DRIVERS\bcmvwl64.sys;c:\windows\SYSNATIVE\DRIVERS\bcmvwl64.sys [x]
S3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys;c:\windows\SYSNATIVE\DRIVERS\CtClsFlt.sys [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [x]
S3 HECIx64;Intel® Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys;c:\windows\SYSNATIVE\DRIVERS\HECIx64.sys [x]
S3 Impcd;Impcd;c:\windows\system32\DRIVERS\Impcd.sys;c:\windows\SYSNATIVE\DRIVERS\Impcd.sys [x]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys;c:\windows\SYSNATIVE\DRIVERS\IntcDAud.sys [x]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftfslh.sys [x]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftplaylh.sys [x]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftredirlh.sys [x]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftvollh.sys [x]
S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
Contents of the 'Scheduled Tasks' folder
.
2013-12-02 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-17 20:11]
.
2013-12-02 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-09-05 17:26]
.
2013-12-02 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-09-05 17:26]
.
2013-11-24 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1340882556-378664858-140015483-1000Core.job
- c:\users\Maureen\AppData\Local\Google\Update\GoogleUpdate.exe [2012-02-04 20:30]
.
2013-12-02 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1340882556-378664858-140015483-1000UA.job
- c:\users\Maureen\AppData\Local\Google\Update\GoogleUpdate.exe [2012-02-04 20:30]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Broadcom Wireless Manager UI"="c:\program files\Dell\DW WLAN Card\WLTRAY.exe" [2010-02-02 5712896]
"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2010-06-18 487424]
"IntelWireless"="c:\program files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" [2010-03-05 1928976]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-09-07 161304]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-09-07 386584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-09-07 415256]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com/
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
TCP: DhcpNameServer = 192.168.0.1
.
- - - - ORPHANS REMOVED - - - -
.
Wow6432Node-HKLM-Run-DellSupportCenter - c:\program files (x86)\Dell Support Center\bin\sprtcmd.exe
Wow6432Node-HKLM-Run-<NO NAME> - (no file)
Wow6432Node-HKU-Default-Run-Norton Download Manager{N360P202019-SHPD-FSD31014} - c:\program files (x86)\Norton One\Engine\3.2.0.19\ccSvcHst.exe
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\MCLIENT]
"ImagePath"="\"c:\program files (x86)\Norton One\Engine\3.2.2.12\ccSvcHst.exe\" /s \"MCLIENT\" /m \"c:\program files (x86)\Norton One\Engine\3.2.2.12\diMaster.dll\" /prefetch:1"
--
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\N360]
"ImagePath"="\"c:\program files (x86)\Norton 360 Premier Edition\Engine\21.1.0.18\N360.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton 360 Premier Edition\Engine\21.1.0.18\diMaster.dll\" /prefetch:1"
"ImagePath"="\SystemRoot\System32\Drivers\N360x64\1501000.012\SYMNETS.SYS"
"TrustedImagePaths"="c:\program files (x86)\Norton 360 Premier Edition\Engine\21.1.0.18;c:\program files (x86)\Norton 360 Premier Edition\Engine64\21.1.0.18"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-1340882556-378664858-140015483-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.eml\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.Email.1"
.
[HKEY_USERS\S-1-5-21-1340882556-378664858-140015483-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.vcf\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.VCard.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_9_900_117_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_9_900_117_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_9_900_117_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_9_900_117_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
c:\program files (x86)\Dell DataSafe Local Backup\TOASTER.EXE
c:\program files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
c:\program files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
.
**************************************************************************
.
Completion time: 2013-12-02  19:47:07 - machine was rebooted
ComboFix-quarantined-files.txt  2013-12-02 19:47
.
Pre-Run: 424,371,290,112 bytes free
Post-Run: 423,828,295,680 bytes free
.
- - End Of File - - FA2CEFD02585F937694F205B780286DC
 



#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:11:27 PM

Posted 02 December 2013 - 08:29 PM


Hello fabfifie

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 fabfifie

fabfifie
  • Topic Starter

  • Members
  • 97 posts
  • OFFLINE
  •  
  • Local time:03:27 AM

Posted 03 December 2013 - 04:33 PM

Hi, everything seems to be doing okay, can't see any problems

 

log is below

 

ComboFix 13-12-01.01 - Maureen 03/12/2013  21:12:41.2.2 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.44.1033.18.3895.2382 [GMT 0:00]
Running from: c:\users\Maureen\Desktop\ComboFix.exe
Command switches used :: c:\users\Maureen\Desktop\CFScript.txt
AV: Norton 360 Premier Edition *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton 360 Premier Edition *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton 360 Premier Edition *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\SysWow64\Drivers\atapi.sys . . . is infected!!
.
.
(((((((((((((((((((((((((   Files Created from 2013-11-03 to 2013-12-03  )))))))))))))))))))))))))))))))
.
.
2013-12-03 21:29 . 2013-12-03 21:29 -------- d-----w- c:\users\TEMP\AppData\Local\temp
2013-11-30 20:06 . 2013-11-30 20:06 -------- d-----w- c:\windows\ERUNT
2013-11-30 19:56 . 2013-11-30 19:58 -------- d-----w- C:\AdwCleaner
2013-11-28 19:37 . 2013-10-14 18:00 28368 ----a-w- c:\windows\system32\IEUDINIT.EXE
2013-11-14 16:41 . 2013-10-05 20:25 1474048 ----a-w- c:\windows\system32\crypt32.dll
2013-11-13 18:30 . 2013-11-28 17:42 -------- d-----w- c:\windows\system32\drivers\N360x64\1501000.012
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-11-16 17:41 . 2010-12-23 19:10 82896128 ----a-w- c:\windows\system32\MRT.exe
2013-11-13 18:31 . 2011-12-13 20:44 177752 ----a-w- c:\windows\system32\drivers\SYMEVENT64x86.SYS
2013-10-09 20:11 . 2011-05-17 19:48 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-09-08 02:30 . 2013-10-13 17:20 1903552 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-09-08 02:27 . 2013-10-13 17:20 327168 ----a-w- c:\windows\system32\mswsock.dll
2013-09-08 02:03 . 2013-10-13 17:20 231424 ----a-w- c:\windows\SysWow64\mswsock.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SanDiskSecureAccess_Manager.exe"="c:\users\Maureen\AppData\Roaming\SanDisk\SanDiskSecureAccess_Manager.exe" [2013-01-07 30705792]
"swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2012-09-05 39408]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"IAStorIcon"="c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2010-06-08 284696]
"RIMBBLaunchAgent.exe"="c:\program files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe" [2011-11-02 90448]
"RoxWatchTray"="c:\program files (x86)\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" [2009-07-08 236016]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce]
"c:\program files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"="c:\program files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe" [2011-10-08 559616]
.
c:\users\Maureen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-12-15 1324384]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe /firstrun [2009-12-15 1324384]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
R2 BBSvc;BingBar Service;c:\program files (x86)\Microsoft\BingBar\7.2.241.0\BBSvc.exe;c:\program files (x86)\Microsoft\BingBar\7.2.241.0\BBSvc.exe [x]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [x]
R3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\IEEtwCollector.exe;c:\windows\SYSNATIVE\IEEtwCollector.exe [x]
R3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;c:\program files\Intel\WiFi\bin\PanDhcpDns.exe;c:\program files\Intel\WiFi\bin\PanDhcpDns.exe [x]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys;c:\windows\SYSNATIVE\Drivers\usbaapl64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys;c:\windows\SYSNATIVE\DRIVERS\yk62x64.sys [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys;c:\windows\SYSNATIVE\Drivers\PxHlpa64.sys [x]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360x64\1501000.012\SYMDS64.SYS;c:\windows\SYSNATIVE\drivers\N360x64\1501000.012\SYMDS64.SYS [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360x64\1501000.012\SYMEFA64.SYS;c:\windows\SYSNATIVE\drivers\N360x64\1501000.012\SYMEFA64.SYS [x]
S1 BHDrvx64;BHDrvx64;c:\program files (x86)\Norton 360 Premier Edition\NortonData\21.1.0.18\Definitions\BASHDefs\20131114.001\BHDrvx64.sys;c:\program files (x86)\Norton 360 Premier Edition\NortonData\21.1.0.18\Definitions\BASHDefs\20131114.001\BHDrvx64.sys [x]
S1 ccSet_MCLIENT;Norton One Settings Manager;c:\windows\system32\drivers\MCLIENTx64\0302020.00C\ccSetx64.sys;c:\windows\SYSNATIVE\drivers\MCLIENTx64\0302020.00C\ccSetx64.sys [x]
S1 ccSet_N360;N360 Settings Manager;c:\windows\system32\drivers\N360x64\1501000.012\ccSetx64.sys;c:\windows\SYSNATIVE\drivers\N360x64\1501000.012\ccSetx64.sys [x]
S1 IDSVia64;IDSVia64;c:\program files (x86)\Norton 360 Premier Edition\NortonData\21.1.0.18\Definitions\IPSDefs\20131202.001\IDSvia64.sys;c:\program files (x86)\Norton 360 Premier Edition\NortonData\21.1.0.18\Definitions\IPSDefs\20131202.001\IDSvia64.sys [x]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360x64\1501000.012\Ironx64.SYS;c:\windows\SYSNATIVE\drivers\N360x64\1501000.012\Ironx64.SYS [x]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\N360x64\1501000.012\SYMNETS.SYS;c:\windows\SYSNATIVE\Drivers\N360x64\1501000.012\SYMNETS.SYS [x]
S2 AESTFilters;Andrea ST Filters Service;c:\program files\IDT\WDM\AESTSr64.exe;c:\program files\IDT\WDM\AESTSr64.exe [x]
S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [x]
S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe;c:\program files\Dell\DellDock\DockLogin.exe [x]
S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [x]
S2 MCLIENT;Norton One;c:\program files (x86)\Norton One\Engine\3.2.2.12\ccSvcHst.exe;c:\program files (x86)\Norton One\Engine\3.2.2.12\ccSvcHst.exe [x]
S2 N360;Norton 360;c:\program files (x86)\Norton 360 Premier Edition\Engine\21.1.0.18\N360.exe;c:\program files (x86)\Norton 360 Premier Edition\Engine\21.1.0.18\N360.exe [x]
S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [x]
S2 SftService;SoftThinks Agent Service;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE [x]
S2 UNS;Intel® Management & Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [x]
S3 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\7.2.241.0\SeaPort.exe;c:\program files (x86)\Microsoft\BingBar\7.2.241.0\SeaPort.exe [x]
S3 BcmVWL;Broadcom Virtual Wireless;c:\windows\system32\DRIVERS\bcmvwl64.sys;c:\windows\SYSNATIVE\DRIVERS\bcmvwl64.sys [x]
S3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys;c:\windows\SYSNATIVE\DRIVERS\CtClsFlt.sys [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [x]
S3 HECIx64;Intel® Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys;c:\windows\SYSNATIVE\DRIVERS\HECIx64.sys [x]
S3 Impcd;Impcd;c:\windows\system32\DRIVERS\Impcd.sys;c:\windows\SYSNATIVE\DRIVERS\Impcd.sys [x]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys;c:\windows\SYSNATIVE\DRIVERS\IntcDAud.sys [x]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftfslh.sys [x]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftplaylh.sys [x]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftredirlh.sys [x]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftvollh.sys [x]
S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [x]
.
.
Contents of the 'Scheduled Tasks' folder
.
2013-12-03 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-17 20:11]
.
2013-12-03 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-09-05 17:26]
.
2013-12-03 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-09-05 17:26]
.
2013-11-24 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1340882556-378664858-140015483-1000Core.job
- c:\users\Maureen\AppData\Local\Google\Update\GoogleUpdate.exe [2012-02-04 20:30]
.
2013-12-03 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1340882556-378664858-140015483-1000UA.job
- c:\users\Maureen\AppData\Local\Google\Update\GoogleUpdate.exe [2012-02-04 20:30]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe" [BU]
"Broadcom Wireless Manager UI"="c:\program files\Dell\DW WLAN Card\WLTRAY.exe" [2010-02-02 5712896]
"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2010-06-18 487424]
"IntelWireless"="c:\program files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" [2010-03-05 1928976]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-09-07 161304]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-09-07 386584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-09-07 415256]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com/
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
TCP: DhcpNameServer = 192.168.0.1
.
- - - - ORPHANS REMOVED - - - -
.
Wow6432Node-HKLM-Run-<NO NAME> - (no file)
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\MCLIENT]
"ImagePath"="\"c:\program files (x86)\Norton One\Engine\3.2.2.12\ccSvcHst.exe\" /s \"MCLIENT\" /m \"c:\program files (x86)\Norton One\Engine\3.2.2.12\diMaster.dll\" /prefetch:1"
--
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\N360]
"ImagePath"="\"c:\program files (x86)\Norton 360 Premier Edition\Engine\21.1.0.18\N360.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton 360 Premier Edition\Engine\21.1.0.18\diMaster.dll\" /prefetch:1"
"ImagePath"="\SystemRoot\System32\Drivers\N360x64\1501000.012\SYMNETS.SYS"
"TrustedImagePaths"="c:\program files (x86)\Norton 360 Premier Edition\Engine\21.1.0.18;c:\program files (x86)\Norton 360 Premier Edition\Engine64\21.1.0.18"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-1340882556-378664858-140015483-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.eml\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.Email.1"
.
[HKEY_USERS\S-1-5-21-1340882556-378664858-140015483-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.vcf\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.VCard.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_9_900_117_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_9_900_117_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_9_900_117_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_9_900_117_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-12-03  21:31:39
ComboFix-quarantined-files.txt  2013-12-03 21:31
ComboFix2.txt  2013-12-02 19:47
.
Pre-Run: 423,564,226,560 bytes free
Post-Run: 425,558,687,744 bytes free
.
- - End Of File - - 2A8F5D2292808B4FA20D11F2D93D42D5
 



#10 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 03 December 2013 - 08:45 PM


SystemLook:

Please download SystemLook from one of the links below and save it to your Desktop.

Link 1
Link 2
  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:
:filefind
atapi.sys
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt



Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#11 fabfifie

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Posted 04 December 2013 - 03:44 PM

Hi, Gringo

 

log below

 

SystemLook 30.07.11 by jpshortstuff
Log created at 20:38 on 04/12/2013 by Maureen
Administrator - Elevation successful

========== filefind ==========

Searching for "atapi.sys"
C:\Windows\erdnt\cache64\atapi.sys --a---- 24128 bytes [19:45 02/12/2013] [01:52 14/07/2009] 02062C0B390B7729EDC9E69C680A6F3C
C:\Windows\System32\drivers\atapi.sys --a---- 24128 bytes [23:19 13/07/2009] [01:52 14/07/2009] 02062C0B390B7729EDC9E69C680A6F3C
C:\Windows\System32\DriverStore\FileRepository\mshdc.inf_amd64_neutral_552ea5111ec825a6\atapi.sys --a---- 24128 bytes [23:19 13/07/2009] [01:52 14/07/2009] 02062C0B390B7729EDC9E69C680A6F3C
C:\Windows\System32\DriverStore\FileRepository\mshdc.inf_amd64_neutral_aad30bdeec04ea5e\atapi.sys --a---- 24128 bytes [23:19 13/07/2009] [01:52 14/07/2009] 02062C0B390B7729EDC9E69C680A6F3C
C:\Windows\winsxs\amd64_mshdc.inf_31bf3856ad364e35_6.1.7600.16385_none_392d19c13b3ad543\atapi.sys --a---- 24128 bytes [23:19 13/07/2009] [01:52 14/07/2009] 02062C0B390B7729EDC9E69C680A6F3C
C:\Windows\winsxs\amd64_mshdc.inf_31bf3856ad364e35_6.1.7600.20575_none_39c1885e54505643\atapi.sys --a---- 24128 bytes [23:19 13/07/2009] [01:52 14/07/2009] 02062C0B390B7729EDC9E69C680A6F3C
C:\Windows\winsxs\amd64_mshdc.inf_31bf3856ad364e35_6.1.7601.17514_none_3b5e2d89382958dd\atapi.sys --a---- 24128 bytes [23:19 13/07/2009] [01:52 14/07/2009] 02062C0B390B7729EDC9E69C680A6F3C
C:\Windows\winsxs\amd64_mshdc.inf_31bf3856ad364e35_6.1.7601.18231_none_3b457059383c66e6\atapi.sys --a---- 24128 bytes [23:19 13/07/2009] [01:52 14/07/2009] 02062C0B390B7729EDC9E69C680A6F3C
C:\Windows\winsxs\amd64_mshdc.inf_31bf3856ad364e35_6.1.7601.22414_none_3be7afc0514717fa\atapi.sys --a---- 24128 bytes [23:19 13/07/2009] [01:52 14/07/2009] 02062C0B390B7729EDC9E69C680A6F3C

-= EOF =-



#12 gringo_pr

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Posted 04 December 2013 - 10:35 PM


Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • Adobe Reader 9.1
      Ask Toolbar
      Ask Toolbar Updater
      Java™ 6 Update 18 (64-bit)
      Java™ 6 Update 20 (64-bit)
      Java™ 6 Update 39
      Supreme Savings



Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.

Update Adobe reader
  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
    • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Install Java:

Please go here to install Java
  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close
Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. default settings are fine
    • Click Run Cleaner.
    • Close CCleaner.
Run Malwarebytes

Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 fabfifie

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Posted 05 December 2013 - 03:54 PM

Ok, everything seems to be running okay

 

here is the MBAM log

 

Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.malwarebytes.org

Database version: v2013.12.05.07

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.16428
Maureen :: MAUREEN-PC [administrator]

Protection: Enabled

05/12/2013 20:43:50
mbam-log-2013-12-05 (20-43-50).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 226911
Time elapsed: 5 minute(s), 58 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

 

and here is the Hijackthislog

 

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 20:52:07, on 05/12/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.16428)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Norton One\Engine\3.2.2.12\ccSvcHst.exe
C:\Program Files (x86)\Norton 360 Premier Edition\Engine\21.1.0.18\N360.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
C:\Users\Maureen\AppData\Roaming\SanDisk\SanDiskSecureAccess_Manager.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Users\Maureen\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360 Premier Edition\Engine\21.1.0.18\coIEPlg.dll
O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360 Premier Edition\Engine\21.1.0.18\IPS\IPSBHO.DLL
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\BingExt.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\BingExt.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360 Premier Edition\Engine\21.1.0.18\coIEPlg.dll
O4 - HKLM\..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
O4 - HKLM\..\Run: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\RunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [SanDiskSecureAccess_Manager.exe] C:\Users\Maureen\AppData\Roaming\SanDisk\SanDiskSecureAccess_Manager.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
O4 - Startup: Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Program Files\IDT\WDM\AESTSr64.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel® Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing)
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Norton One (MCLIENT) - Symantec Corporation - C:\Program Files (x86)\Norton One\Engine\3.2.2.12\ccSvcHst.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Wireless PAN DHCP Server (MyWiFiDHCPDNS) - Unknown owner - C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files (x86)\Norton 360 Premier Edition\Engine\21.1.0.18\N360.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel® Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files (x86)\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files (x86)\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks SAS - C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\stlang64.dll,-10101 (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV64.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel® Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: DW WLAN Tray Service (wltrysvc) - Dell Inc. - C:\Program Files\Dell\DW WLAN Card\WLTRYSVC.EXE
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 13303 bytes



#14 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 05 December 2013 - 08:46 PM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\Run: [SanDiskSecureAccess_Manager.exe] C:\Users\Maureen\AppData\Roaming\SanDisk\SanDiskSecureAccess_Manager.exe
      O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
      O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
      O4 - Startup: Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
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#15 fabfifie

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Posted 06 December 2013 - 07:15 PM

Hi, it found some threats

 

C:\AdwCleaner\Quarantine\C\Program Files\DomaIQ Uninstaller\DomaIQUninstall.exe.vir probably a variant of MSIL/DomaIQ.A application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\SocialSearchBar_App\ldrtbSoci.dll.vir a variant of Win32/Toolbar.Conduit.P application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\SocialSearchBar_App\SocialSearchBar_AppToolbarHelper.exe.vir Win32/Toolbar.Conduit.Q application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\SocialSearchBar_App\tbSoci.dll.vir a variant of Win32/Toolbar.Conduit.B application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Supreme Savings\ButtonUtil.dll.vir a variant of Win32/Toolbar.CrossRider.G application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Supreme Savings\ButtonUtil64.dll.vir a variant of Win64/Toolbar.Crossrider.A application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Supreme Savings\Supreme Savings-bg.exe.vir a variant of Win32/Toolbar.CrossRider.H application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Supreme Savings\Supreme Savings.dll.vir a variant of Win32/Toolbar.CrossRider.H application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Supreme Savings\Supreme Savings.exe.vir a variant of Win32/Toolbar.CrossRider.H application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Supreme Savings\Uninstall.exe.vir multiple threats
C:\AdwCleaner\Quarantine\C\Users\Maureen\AppData\Local\Conduit\CT3239904\SocialSearchBar_AppAutoUpdateHelper.exe.vir Win32/Toolbar.Conduit.G application
C:\AdwCleaner\Quarantine\C\Users\Maureen\AppData\LocalLow\AskToolbar\setup.exe.vir a variant of Win32/Bundled.Toolbar.Ask application
C:\AdwCleaner\Quarantine\C\Users\Maureen\AppData\LocalLow\SocialSearchBar_App\ldrtbSoc0.dll.vir a variant of Win32/Toolbar.Conduit.P application
C:\AdwCleaner\Quarantine\C\Users\Maureen\AppData\LocalLow\SocialSearchBar_App\ldrtbSoc2.dll.vir a variant of Win32/Toolbar.Conduit.P application
C:\AdwCleaner\Quarantine\C\Users\Maureen\AppData\LocalLow\SocialSearchBar_App\ldrtbSoci.dll.vir a variant of Win32/Toolbar.Conduit.P application
C:\AdwCleaner\Quarantine\C\Users\Maureen\AppData\LocalLow\SocialSearchBar_App\tbSoc0.dll.vir a variant of Win32/Toolbar.Conduit.B application
C:\AdwCleaner\Quarantine\C\Users\Maureen\AppData\LocalLow\SocialSearchBar_App\tbSoc2.dll.vir a variant of Win32/Toolbar.Conduit.B application
C:\AdwCleaner\Quarantine\C\Users\Maureen\AppData\LocalLow\SocialSearchBar_App\tbSoci.dll.vir a variant of Win32/Toolbar.Conduit.B application
C:\Program Files (x86)\Dell DataSafe Local Backup\hstart.exe a variant of Win32/HiddenStart.A application
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe a variant of Win32/HiddenStart.A application
 






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