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User Profile svc failed logon. User profile can't be loaded." on admin acct.


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#1 Llyn

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Posted 29 November 2013 - 03:40 PM

Admin account worked fine on Monday.  The kid used her (non-admin) account in the meantime.  Now it won't log into the admin account - "The User Profile Service failed the logon. User profile cannot be loaded."  I've read a few other boards on this issue, so I am now doing a thorough virus scan and will include results as soon as they're available.  But I am not confident about moving forward with any of the paths I've seen laid out, and some of them don't apply if you can't access the admin account anyway, so I wanted to start a thread here (I've gotten fabulous help here several times before).  It's running Vista Home Premium SP2.  AVG 2013 Internet Security.  Can't think what other specs may be relevant, but am happy to provide whatever would be of use.  Thanks!!



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#2 justfixit

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Posted 29 November 2013 - 04:02 PM

I got the same message when attempting to login on Windows 7, after no previous problems or changes before shutdown the night before. It continued to loop back to the logon screen even after rebooting. I ended up having to log on in Safe Mode, then do a system restore to restore back to the last restore point, which was a system checkpoint a couple of days earlier. That fixed it, and I've had no problems since. I hope that helps.

#3 Llyn

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Posted 01 December 2013 - 11:39 AM

I was indeed able to restore to a prior restore point and get back in.  Whew - I really thought that was going to be a lot worse than that.  Thanks for your help!!



#4 hamluis

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Posted 04 December 2013 - 04:53 PM

FWIW:  Fix a corrupted user profile, Vista - http://windows.microsoft.com/en-US/windows-vista/fix-a-corrupted-user-profile

 

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