Hardware: Dell Inspiron 1545 laptop, includes single HDD 320 GB
OS: Windows 7 Home Premium SP1 64 bit, all MS updates applied.
External HDD: Argosy HD260T 120 GB, USB 2.0
Symptoms: Quick format of the external HDD (NTFS) followed by system image creation using the CONTROL PANEL>BACKUP & RESTORE facility within Windows. Approx 64 GB space is required. The process runs for about 20 minutes and approx 60% completed on the progress bar, when the progress bar turns red and the warning ‘Backup failed, incorrect function (0x80070001)’ appears.
Tried the following (some are suggestions from other forums):
Rebooting laptop several times.
Running CHKDSK on both internal and external HDD.
Running CCleaner cleaner and registry repair.
Scan using Avast antivirus 2014, and Malwarebytes, both with latest definitions.
From CMD prompt, run DIR /AL /S, which gave 95 ‘junctions’. Each junction was checked in Properties of Windows Explorer to ensure it was a File Folder and not a Mounted Volume.
Using DISKMGMT.MSC, make the C: OS partition active (there are 3 partitions – 39 MB OEM, 14 GB repair E:, remainder OS C:). This caused a BOOTMGR MISSING error on next boot up, which I could only fix by booting from a system repair DVD and following instructions to repair the OS. I think this is when the Repair E: partition was created.
Roll back to earliest System Restore Point available (only a few days old!).
Previous system image creations using the same hardware and procedure have been successful.
The above has taken several hours of effort (I’m not a whizz at IT!) so any help would be much appreciated thank you