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while I am waiting on virus help should I destroy my raid drives


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#1 coldair

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Posted 29 November 2013 - 08:53 AM

and deep format the drives and rebuild the array? 
there is no data on them as I moved it to single drive thinking I had a hardware issue, but after installing a new copy of Windows7 64 and attempting to restore the data from the backup I got as far as getting what i thought was a complete restore only to get a power state issue and then a message that I was unable to store the image on the drive. that is when I came to the conclusion I must have virus/maleware. Anyway back to the empty raid array I have twice tried to run verify and it will not complete it, the first time I got as far as 92% and it stalled out and then I got only to 4% I don't know if this is the maleware or just a failure of the array 

what should I do while I wait? 



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#2 hamluis

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Posted 04 December 2013 - 07:40 AM

Reference:  http://www.bleepingcomputer.com/forums/t/514702/i-think-i-have-a-new-version-of-cryptolocker-with-a-trwist/#entry3211311

 

Now that you have properly posted a malware log topic, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on, the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic.

 

It appears to me that the fact that you have made additional posts to your topic in MRL...has delayed any response to it.  Please...stop making posts to the MRL topic and do not initiate any new topics concerning your malware topic.  I will alert someone that your topic may have been overlooked and someone will assist you.

Louis


Edited by hamluis, 04 December 2013 - 07:56 AM.
PM sent.





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