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In all browsers getting popup tabs, popup windows, extra ads on all webpages


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10 replies to this topic

#1 to_the_sun

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Posted 28 November 2013 - 11:27 PM

I downloaded VLC media player (apparently not from the right place) and since then I have been getting ads on every web page I go to. It happens in chrome as well as IE. Pop up windows, pop up tabs, pop up banners and those extra double-underlined links which appear randomly in all the text which bring you to more ad sites (with pop up bubbles if you hover over them. They say "ads by bettersurf" down in the corner.) The ads seem to be for all different things, so it's hard to pin down what exactly to call this virus. Some of them include globaltechexpert.com, downloadcamp.com, yoursoftsite.com, fastonlinefinder.com, etc, etc. One that always appears up in the corner of the page says Call For Great Tech Support with a number. Also there seem to be extra ads embedded in the webpages themselves and sometimes the pics that actually should be there are way over-sized and distort the spacing of the pages. I have already run a full scan with Malwarebytes which detected a few things, but deleting them did not help. Please help! It is extremely annoying and things seem to be slower too. I'm running Windows 7 (64 bit).


Edited by to_the_sun, 28 November 2013 - 11:31 PM.


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#2 gringo_pr

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    Bleepin Gringo


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Posted 29 November 2013 - 09:04 AM



Hello to_the_sun

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.





I need to get some reports to get a base to start from so I need you to run these programs first.



-Download DDS-
  • Please download DDS from one of the links below and save it to your desktop:

    dds_scr.gif
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 to_the_sun

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Posted 29 November 2013 - 06:09 PM

Thanks for your speedy reply! Here are the logs:

dds.txt:

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 10.0.9200.16736  BrowserJavaVersion: 1.6.0_10
Run by Ryan at 20:10:37 on 2013-11-28
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.8099.4466 [GMT -8:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files (x86)\iSpy\iSpy\iSpy.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\Program Files (x86)\Java\jre6\bin\jusched.exe
C:\Program Files (x86)\LoopBe1\loopBeMon.exe
C:\Users\Ryan\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\APC\PowerChute Personal Edition\mainserv.exe
C:\Windows\system32\IProsetMonitor.exe
C:\Windows\system32\lxblcoms.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\APC\PowerChute Personal Edition\dataserv.exe
C:\Program Files (x86)\APC\PowerChute Personal Edition\apcsystray.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\iSpy\iSpy\iSpyMonitor.exe
C:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Users\Ryan\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Ryan\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Ryan\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Ryan\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Ryan\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Ryan\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Ryan\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Ryan\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Java\jre6\bin\jucheck.exe
C:\Users\Ryan\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Ryan\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe
F:\Users\to_the_sun\Downloads\Max608_a0c1b20\Max6_121108_a0c1b20.exe
C:\Windows\SysWOW64\msiexec.exe
C:\Windows\system32\msiexec.exe
C:\Users\Ryan\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Ryan\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://search.yahoo.com/?type=714647&fr=spigot-yhp-ie
uWindow Title = Internet Explorer, optimized for Bing and MSN
uURLSearchHooks: {687578b9-7132-4a7a-80e4-30ee31099e03} - <orphaned>
mWinlogon: Userinit = userinit.exe,
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: Better-Surf: {8271B5D6-76D3-4ABF-AEB3-1721161C76BC} - C:\Program Files (x86)\Better-Surf\ie\BetterSrf.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
uRun: [Google Update] "C:\Users\Ryan\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [iSpy] "C:\Program Files (x86)\iSpy\iSpy\iSpy.exe" -silent
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun: [NUSB3MON] "C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [Display] C:\Program Files (x86)\APC\PowerChute Personal Edition\DataCollectionLauncher.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre6\bin\jusched.exe"
mRun: [WinampAgent] "C:\Program Files (x86)\Winamp\winampa.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
StartupFolder: C:\Users\Ryan\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Ryan\AppData\Roaming\Dropbox\bin\Dropbox.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\APCUPS~1.LNK - C:\Program Files (x86)\APC\PowerChute Personal Edition\Display.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\LOOPBE~1.LNK - C:\Program Files (x86)\LoopBe1\loopBeMon.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
DPF: {0D41B8C5-2599-4893-8183-00195EC8D5F9} - hxxp://support.asus.com/select/asusTek_sys_ctrl3.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
TCP: NameServer = 8.8.8.8 8.8.4.4 209.55.27.13
TCP: Interfaces\{38C971A1-5DAB-4EDC-82CB-55708F4EFCAD} : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{C73DB385-308F-4ED4-B2CB-D9D333E13853} : DHCPNameServer = 8.8.8.8 8.8.4.4 209.55.27.13
SSODL: WebCheck - <orphaned>
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [MSC] "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-9-27 248240]
R2 APC Data Service;APC Data Service;C:\Program Files (x86)\APC\PowerChute Personal Edition\dataserv.exe [2012-1-24 21880]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2012-4-3 13336]
R2 Intel® PROSet Monitoring Service;Intel® PROSet Monitoring Service;C:\Windows\System32\IPROSetMonitor.exe [2012-4-3 133800]
R2 lxbl_device;lxbl_device;C:\Windows\System32\lxblcoms.exe -service --> C:\Windows\System32\lxblcoms.exe -service [?]
R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2011-4-27 134944]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2012-4-3 2655768]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2012-4-3 317440]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-10-23 348376]
R3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;C:\Windows\System32\drivers\nusb3hub.sys [2010-4-26 83080]
R3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;C:\Windows\System32\drivers\nusb3xhc.sys [2010-4-26 184968]
R3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;C:\Windows\System32\drivers\rtl8192Ce.sys [2010-12-3 1105000]
R3 Saffire;Saffire;C:\Windows\System32\drivers\Saffire.sys [2012-7-25 222064]
R3 SaffireAudio;Saffire Audio;C:\Windows\System32\drivers\SaffireAudio.sys [2012-7-25 40176]
R3 SaffireMidi;Saffire MIDI;C:\Windows\System32\drivers\SaffireMidi.sys [2012-7-25 50800]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2012-7-8 104912]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2012-7-8 123856]
S3 copperhd;Razer Copperhead Driver;C:\Windows\System32\drivers\copperhd.sys [2006-5-24 13824]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-4-3 1255736]
.
=============== Created Last 30 ================
.
2013-11-29 03:59:53 -------- d-----w- C:\Program Files (x86)\Cycling '74
2013-11-29 01:51:46 -------- d-----w- C:\Users\Ryan\AppData\Roaming\Malwarebytes
2013-11-29 01:51:23 -------- d-----w- C:\ProgramData\Malwarebytes
2013-11-29 01:51:22 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
2013-11-29 01:51:22 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-11-29 01:16:16 -------- d-----w- C:\Program Files (x86)\Better-Surf
2013-11-28 23:42:17 10285968 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{07E4AD44-B475-4E1F-9946-08FEF55EB6AB}\mpengine.dll
2013-11-27 19:07:52 10285968 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-11-24 23:27:51 -------- d-----w- C:\Program Files (x86)\CDisplayEx
2013-11-24 23:11:26 -------- d-----w- C:\Users\Ryan\AppData\Local\Programs
2013-11-21 02:51:26 159744 ----a-w- C:\Program Files\Internet Explorer\Plugins\npqtplugin5.dll
2013-11-21 02:51:26 159744 ----a-w- C:\Program Files\Internet Explorer\Plugins\npqtplugin4.dll
2013-11-21 02:51:26 159744 ----a-w- C:\Program Files\Internet Explorer\Plugins\npqtplugin3.dll
2013-11-21 02:51:26 159744 ----a-w- C:\Program Files\Internet Explorer\Plugins\npqtplugin2.dll
2013-11-21 02:51:26 159744 ----a-w- C:\Program Files\Internet Explorer\Plugins\npqtplugin.dll
2013-11-17 01:58:26 -------- d-----w- C:\Program Files\Common Files\PACE Anti-Piracy
2013-11-13 17:15:59 -------- d-----w- C:\Windows\rescache
2013-11-13 16:17:40 965000 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{260CCD92-9B56-4CA7-91DD-0FB35A40C732}\gapaengine.dll
2013-11-13 07:44:16 -------- d-----w- C:\Windows\System32\MRT
2013-11-13 05:09:37 163504 ----a-w- C:\ProgramData\Microsoft\Windows\Sqm\Manifest\Sqm10145.bin
2013-11-13 04:41:09 -------- d-----w- C:\Program Files (x86)\LackeyCCG
2013-11-12 21:30:49 -------- d-----w- C:\Program Files (x86)\Pianoteq 2.3
2013-11-12 03:17:20 -------- d-----w- C:\Users\Ryan\AppData\Roaming\JamOrigin
2013-11-12 03:17:03 -------- d-----w- C:\Program Files (x86)\MIDI-Guitar-0.9.4-Win
.
==================== Find3M  ====================
.
2013-11-19 10:21:41 267936 ------w- C:\Windows\System32\MpSigStub.exe
2013-11-13 00:25:32 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-11-13 00:25:32 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-10-12 08:45:20 2241536 ----a-w- C:\Windows\System32\wininet.dll
2013-10-12 08:43:37 3959808 ----a-w- C:\Windows\System32\jscript9.dll
2013-10-12 08:43:32 67072 ----a-w- C:\Windows\System32\iesetup.dll
2013-10-12 08:43:32 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2013-10-12 07:03:50 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-10-12 07:02:33 2877952 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-10-12 07:02:29 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2013-10-12 07:02:29 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2013-10-12 06:35:26 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2013-10-12 06:08:58 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-10-12 05:44:38 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe
2013-10-12 05:15:39 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-10-12 02:30:42 830464 ----a-w- C:\Windows\System32\nshwfp.dll
2013-10-12 02:29:21 859648 ----a-w- C:\Windows\System32\IKEEXT.DLL
2013-10-12 02:29:08 324096 ----a-w- C:\Windows\System32\FWPUCLNT.DLL
2013-10-12 02:03:08 656896 ----a-w- C:\Windows\SysWow64\nshwfp.dll
2013-10-12 02:01:25 216576 ----a-w- C:\Windows\SysWow64\FWPUCLNT.DLL
2013-10-05 20:25:35 1474048 ----a-w- C:\Windows\System32\crypt32.dll
2013-10-05 19:57:25 1168384 ----a-w- C:\Windows\SysWow64\crypt32.dll
2013-10-04 02:28:31 190464 ----a-w- C:\Windows\System32\SmartcardCredentialProvider.dll
2013-10-04 02:25:17 197120 ----a-w- C:\Windows\System32\credui.dll
2013-10-04 02:24:49 1930752 ----a-w- C:\Windows\System32\authui.dll
2013-10-04 01:58:50 152576 ----a-w- C:\Windows\SysWow64\SmartcardCredentialProvider.dll
2013-10-04 01:56:25 168960 ----a-w- C:\Windows\SysWow64\credui.dll
2013-10-04 01:56:00 1796096 ----a-w- C:\Windows\SysWow64\authui.dll
2013-10-03 02:23:48 404480 ----a-w- C:\Windows\System32\gdi32.dll
2013-10-03 02:00:44 311808 ----a-w- C:\Windows\SysWow64\gdi32.dll
2013-09-28 01:09:10 497152 ----a-w- C:\Windows\System32\drivers\afd.sys
2013-09-27 17:53:06 248240 ----a-w- C:\Windows\System32\drivers\MpFilter.sys
2013-09-27 17:53:06 134944 ----a-w- C:\Windows\System32\drivers\NisDrvWFP.sys
2013-09-25 02:26:40 95680 ----a-w- C:\Windows\System32\drivers\ksecdd.sys
2013-09-25 02:26:40 154560 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys
2013-09-25 02:23:33 28672 ----a-w- C:\Windows\System32\sspisrv.dll
2013-09-25 02:23:33 135680 ----a-w- C:\Windows\System32\sspicli.dll
2013-09-25 02:23:01 28160 ----a-w- C:\Windows\System32\secur32.dll
2013-09-25 02:22:59 340992 ----a-w- C:\Windows\System32\schannel.dll
2013-09-25 02:21:50 307200 ----a-w- C:\Windows\System32\ncrypt.dll
2013-09-25 02:21:07 1447936 ----a-w- C:\Windows\System32\lsasrv.dll
2013-09-25 01:58:17 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll
2013-09-25 01:57:26 22016 ----a-w- C:\Windows\SysWow64\secur32.dll
2013-09-25 01:57:24 247808 ----a-w- C:\Windows\SysWow64\schannel.dll
2013-09-25 01:56:42 220160 ----a-w- C:\Windows\SysWow64\ncrypt.dll
2013-09-25 01:03:24 30720 ----a-w- C:\Windows\System32\lsass.exe
2013-09-08 02:30:37 1903552 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2013-09-08 02:27:14 327168 ----a-w- C:\Windows\System32\mswsock.dll
2013-09-08 02:03:58 231424 ----a-w- C:\Windows\SysWow64\mswsock.dll
2013-09-03 04:28:50 212944 ----a-w- C:\Program Files (x86)\RarExt.dll
2013-09-03 04:28:50 184272 ----a-w- C:\Program Files (x86)\RarExt32.dll
2013-09-03 04:28:42 520656 ----a-w- C:\Program Files (x86)\Rar.exe
2013-09-03 04:28:42 328656 ----a-w- C:\Program Files (x86)\UnRAR.exe
2013-09-03 04:28:42 148432 ----a-w- C:\Program Files (x86)\Uninstall.exe
2013-09-03 04:28:42 1312720 ----a-w- C:\Program Files (x86)\WinRAR.exe
2013-08-23 03:01:00 165376 ----a-w- C:\Program Files (x86)\Zip64.SFX
2013-08-23 03:00:56 141824 ----a-w- C:\Program Files (x86)\Zip.SFX
2013-08-23 03:00:54 242688 ----a-w- C:\Program Files (x86)\Default64.SFX
2013-08-23 03:00:52 196608 ----a-w- C:\Program Files (x86)\Default.SFX
2013-08-23 03:00:28 238080 ----a-w- C:\Program Files (x86)\WinCon64.SFX
2013-08-23 03:00:26 197632 ----a-w- C:\Program Files (x86)\WinCon.SFX
.
============= FINISH: 20:10:47.16 ===============

Attach.txt:

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium 
Boot Device: \Device\HarddiskVolume2
Install Date: 4/2/2012 10:58:59 PM
System Uptime: 11/28/2013 7:35:33 PM (1 hours ago)
.
Motherboard: Intel Corporation |  | DH67BL
Processor: Intel® Core™ i5-2500K CPU @ 3.30GHz | LGA1155 | 3301/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 48 GiB total, 6.402 GiB free.
D: is FIXED (NTFS) - 15 GiB total, 4.843 GiB free.
E: is CDROM ()
F: is FIXED (NTFS) - 451 GiB total, 153.103 GiB free.
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
No restore point in system.
.
==== Installed Programs ======================
.
µTorrent
Ableton Live 8
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.8)
Adobe SVG Viewer 3.0
Apple Application Support
Apple Software Update
ASIO4ALL
Audacity 2.0
CDisplayEx 1.9.16
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Dropbox
ENCORE Wireless LAN Driver - PCIE Adapter
Entity Framework Designer for Visual Studio 2012 - enu
Fergo JoystickMIDI 1.0.48
FileZilla Client 3.6.0.2
Google Chrome
Google Earth Plug-in
Google Update Helper
ImgBurn
Intel® Control Center
Intel® Desktop Utilities
Intel® Management Engine Components
Intel® Network Connections 15.6.25.0
Intel® Processor Graphics
Intel® Rapid Storage Technology
iSpy
Java™ 6 Update 10
LAME v3.99.3 (for Windows)
Last.fm Scrobbler 2.1.36
Lexmark Z700-P700 Series
LibreOffice 3.5
LoopBe1 - Internal MIDI Port
Malwarebytes Anti-Malware version 1.75.0.1300
Max 6.0.8
MeldaProduction MFreeEffectsBundle64 7
Microsoft .NET Framework 4 Multi-Targeting Pack
Microsoft .NET Framework 4.5
Microsoft .NET Framework 4.5 Multi-Targeting Pack
Microsoft .NET Framework 4.5 SDK
Microsoft Help Viewer 2.0
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft SQL Server 2012 Command Line Utilities 
Microsoft SQL Server 2012 Data-Tier App Framework 
Microsoft SQL Server 2012 Express LocalDB 
Microsoft SQL Server 2012 Management Objects 
Microsoft SQL Server 2012 Management Objects  (x64)
Microsoft SQL Server 2012 Native Client 
Microsoft SQL Server 2012 T-SQL Language Service 
Microsoft SQL Server 2012 Transact-SQL Compiler Service 
Microsoft SQL Server 2012 Transact-SQL ScriptDom 
Microsoft SQL Server Compact 4.0 SP1 x64 ENU
Microsoft SQL Server Data Tools - enu (11.1.20828.01)
Microsoft SQL Server Data Tools Build Utilities - enu (11.1.20828.01)
Microsoft System CLR Types for SQL Server 2012
Microsoft System CLR Types for SQL Server 2012 (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319
Mozilla Maintenance Service
Mozilla Thunderbird 24.1.1 (x86 en-US)
Mp3tag v2.54
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
Pianoteq v2.3.0
PowerChute Personal Edition 3.0.2
Prerequisites for SSDT 
Project64 1.6
QuickTime
Realtek High Definition Audio Driver
REAPER (x64)
Renesas Electronics USB 3.0 Host Controller Driver
Saffire MixControl 3.0
SAMSUNG Mobile Modem Driver Set
Samsung Mobile phone USB driver Drive Software
SAMSUNG Mobile USB Modem 1.0 Software
SAMSUNG Mobile USB Modem Software
Samsung PC Studio 3 USB Driver Installer
Security Update for Microsoft .NET Framework 4.5 (KB2737083)
Security Update for Microsoft .NET Framework 4.5 (KB2742613)
Security Update for Microsoft .NET Framework 4.5 (KB2789648)
Security Update for Microsoft .NET Framework 4.5 (KB2804582)
Security Update for Microsoft .NET Framework 4.5 (KB2833957)
Security Update for Microsoft .NET Framework 4.5 (KB2840642v2)
Security Update for Microsoft .NET Framework 4.5 (KB2861208)
SketchUp 8
Update for  (KB2504637)
Update for Microsoft .NET Framework 4.5 (KB2750147)
Update for Microsoft .NET Framework 4.5 (KB2805221)
Update for Microsoft .NET Framework 4.5 (KB2805226)
Update for Microsoft Visual Studio 2012 (KB2781514)
WAV MP3 Converter 4.2 Build 1259
WinRAR 5.00 (64-bit)
.
==== End Of File ===========================


#4 gringo_pr

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Posted 29 November 2013 - 09:10 PM



Hello to_the_sun

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#5 to_the_sun

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Posted 29 November 2013 - 09:57 PM

Here they are. Adwcleaner:

 

# AdwCleaner v3.013 - Report created 29/11/2013 at 18:30:34
# Updated 24/11/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Ryan - RYAN-PC
# Running from : F:\Users\to_the_sun\Downloads\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\ProgramData\apn
Folder Deleted : C:\ProgramData\NCH Software
Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\Program Files (x86)\NCH Software
Folder Deleted : C:\Users\Ryan\AppData\Local\Babylon
Folder Deleted : C:\Users\Ryan\AppData\Local\Conduit
Folder Deleted : C:\Users\Ryan\AppData\LocalLow\Conduit
File Deleted : C:\Program Files (x86)\Uninstall.exe
File Deleted : C:\Program Files (x86)\Mozilla Firefox\searchplugins\Babylon.xml
File Deleted : C:\Users\Ryan\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_facebook.conduitapps.com_0.localstorage
File Deleted : C:\Users\Ryan\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_facebook.conduitapps.com_0.localstorage-journal
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escort.DLL
Key Deleted : HKLM\SOFTWARE\Classes\bbylntlbr.bbylntlbrHlpr
Key Deleted : HKLM\SOFTWARE\Classes\bbylntlbr.bbylntlbrHlpr.1
Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ApnSetup_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ApnSetup_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASMANCS
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3072253
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{09C554C3-109B-483C-A06B-F14172F1A947}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BDB69379-802F-4EAF-B541-F8DE92DD98DB}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{2EECD738-5844-4A99-B4B6-146BF802613B}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{35B8892D-C3FB-4D88-990D-31DB2EBD72BD}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E46C8196-B634-44A1-AF6E-957C64278AB1}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3F607E46-0D3C-4442-B1DE-DE7FA4768F5C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FE0273D1-99DF-4AC0-87D5-1371C6271785}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{93E3D79C-0786-48FF-9329-93BC9F6DC2B3}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{3F607E46-0D3C-4442-B1DE-DE7FA4768F5C}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{FE0273D1-99DF-4AC0-87D5-1371C6271785}
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\NCH Software
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKLM\Software\Babylon
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\InstallIQ
Key Deleted : HKLM\Software\NCH Software
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v10.0.9200.16736
 
 
-\\ Google Chrome v
 
[ File : C:\Users\Ryan\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [3743 octets] - [29/11/2013 18:29:56]
AdwCleaner[S0].txt - [3556 octets] - [29/11/2013 18:30:34]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [3616 octets] ##########
 
 
 
 
 
JRT:
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.8 (11.05.2013:1)
OS: Windows 7 Home Premium x64
Ran by Ryan on Fri 11/29/2013 at 18:34:44.66
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\Users\Ryan\appdata\local\cre"
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 11/29/2013 at 18:38:03.98
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
Unfortunately, there's no change. Ads are still everywhere.


#6 to_the_sun

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Posted 29 November 2013 - 10:07 PM

Wait! Looking back over the logs i noticed this line

 
2013-11-29 01:16:16 -------- d-----w- C:\Program Files (x86)\Better-Surf
 
Sure enough that folder was there. I deleted it and my problem was solved! Thanks


#7 gringo_pr

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Posted 29 November 2013 - 10:35 PM


Hello to_the_sun

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#8 gringo_pr

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Posted 02 December 2013 - 01:30 AM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 to_the_sun

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Posted 02 December 2013 - 02:48 AM

No, thanks, the problem's solved! I posted twice last time, the second time i had figured it out.



#10 gringo_pr

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Posted 02 December 2013 - 12:38 PM

Thanks for letting me know


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 gringo_pr

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Posted 07 December 2013 - 02:55 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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