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Redirection Virus ~ Tried running the usual programs.


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4 replies to this topic

#1 DarkImpulses

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Posted 28 November 2013 - 11:43 AM

I'm trying to fix a family members computer who somehow managed to get a redirection virus I've had to deal with things like this before but I have tried running all the usual removal programs I start with Rkill run AVG/MBAM then reboot run Rkill again then MBAR then finish up with the Adwcleaner and JRT for the little stuff. Anyway virus is still working its plague and I'm wondering if combofix is the next step ?



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#2 Broni

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Posted 28 November 2013 - 11:59 AM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.


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#3 DarkImpulses

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Posted 19 December 2013 - 12:46 PM

 Results of screen317's Security Check version 0.99.77  
   x64 (UAC is enabled)  
 Internet Explorer 10 Out of date! 
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
AVG Internet Security 2014   
Windows Defender             
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Java™ 6 Update 29  
 Java version out of Date! 
 Google Chrome 31.0.1650.57  
 Google Chrome 31.0.1650.63  
````````Process Check: objlist.exe by Laurent````````  
 Malwarebytes Anti-Malware mbam.exe  
 AVG avgwdsvc.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:  % 
````````````````````End of Log`````````````````````` 


#4 DarkImpulses

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Posted 19 December 2013 - 12:47 PM

C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll
[2013-11-02 20:24] - [2013-10-10 04:20] - 0723968 ____A (Microsoft Corporation) 53AA55632B94622F2DC3695E86EF9363
 
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll
[2013-11-30 04:29] - [2013-10-08 17:27] - 3279872 ____A (Microsoft Corporation) 311E5E1976E0BD9110A88B93158055D5
 
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MsMpEng.exe => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
 
 
**** End of log ****


#5 DarkImpulses

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Posted 19 December 2013 - 12:49 PM

MiniToolBox by Farbar  Version: 18-12-2013
Ran by eh (administrator) on 08-12-2013 at 01:50:06
Running from "C:\Users\eh\Desktop"
Microsoft Windows 8  (X64)
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Qualcomm Atheros AR5BWB222 Wireless Network Adapter = Wi-Fi (Connected)
Realtek PCIe GBE Family Controller = Ethernet (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 11" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : easyhome
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Wireless LAN adapter Local Area Connection* 11:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 16-17-31-0C-7B-F9
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wi-Fi:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Qualcomm Atheros AR5BWB222 Wireless Network Adapter
   Physical Address. . . . . . . . . : A4-17-31-0C-7B-F9
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::adf0:92f5:fba7:79ee%16(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.0.25(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : December 8, 2013 12:27:52 AM
   Lease Expires . . . . . . . . . . : December 15, 2013 12:27:55 AM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 379852593
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-37-40-80-20-6A-8A-E8-4A-26
   DNS Servers . . . . . . . . . . . : 64.71.255.204
                                       64.71.255.198
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Ethernet:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 20-6A-8A-E8-4A-26
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{53A7FCF2-73F7-44D9-81A1-753D051B457C}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 12:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:1402:76f:3f57:ffe6(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::1402:76f:3f57:ffe6%18(Preferred) 
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  dns.cp.net.rogers.com
Address:  64.71.255.204
 
Name:    google.com
Addresses:  2607:f8b0:400b:807::1000
 173.194.43.64
 173.194.43.73
 173.194.43.66
 173.194.43.65
 173.194.43.71
 173.194.43.72
 173.194.43.70
 173.194.43.78
 173.194.43.68
 173.194.43.67
 173.194.43.69
 
 
Pinging google.com [173.194.43.67] with 32 bytes of data:
Reply from 173.194.43.67: bytes=32 time=12ms TTL=57
Reply from 173.194.43.67: bytes=32 time=15ms TTL=57
 
Ping statistics for 173.194.43.67:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 12ms, Maximum = 15ms, Average = 13ms
Server:  dns.cp.net.rogers.com
Address:  64.71.255.204
 
Name:    yahoo.com
Addresses:  98.138.253.109
 206.190.36.45
 98.139.183.24
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=90ms TTL=50
Reply from 206.190.36.45: bytes=32 time=88ms TTL=50
 
Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 88ms, Maximum = 90ms, Average = 89ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 17...16 17 31 0c 7b f9 ......Microsoft Wi-Fi Direct Virtual Adapter
 16...a4 17 31 0c 7b f9 ......Qualcomm Atheros AR5BWB222 Wireless Network Adapter
 12...20 6a 8a e8 4a 26 ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
 13...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 11...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 18...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1     192.168.0.25     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link      192.168.0.25    281
     192.168.0.25  255.255.255.255         On-link      192.168.0.25    281
    192.168.0.255  255.255.255.255         On-link      192.168.0.25    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.0.25    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.0.25    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 18    306 ::/0                     On-link
  1    306 ::1/128                  On-link
 18    306 2001::/32                On-link
 18    306 2001:0:9d38:90d7:1402:76f:3f57:ffe6/128
                                    On-link
 16    281 fe80::/64                On-link
 18    306 fe80::/64                On-link
 18    306 fe80::1402:76f:3f57:ffe6/128
                                    On-link
 16    281 fe80::adf0:92f5:fba7:79ee/128
                                    On-link
  1    306 ff00::/8                 On-link
 18    306 ff00::/8                 On-link
 16    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [67584] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [67584] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\NLAapi.dll [55296] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [21504] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [50688] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [66560] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [85504] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [85504] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [72192] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [53760] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [64000] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (12/08/2013 01:45:59 AM) (Source: Application Hang) (User: )
Description: The program iuEmailOutlookAgent.exe version 1.0.3013.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 1128
 
Start Time: 01cef3d656e34bb6
 
Termination Time: 141
 
Application Path: C:\Program Files\Acer\Acer Instant Service\InstantUpdate\iuEmailOutlookAgent.exe
 
Report Id: 606f6487-5fd4-11e3-bea0-206a8ae84a26
 
Faulting package full name: 
 
Faulting package-relative application ID:
 
Error: (12/08/2013 01:07:11 AM) (Source: Customer Experience Improvement Program) (User: )
Description: 80070005
 
Error: (12/08/2013 00:36:56 AM) (Source: Office 2013 Licensing Service) (User: )
Description: Subscription licensing service failed: -1073415161
 
Error: (12/07/2013 01:11:21 PM) (Source: Application Error) (User: )
Description: Faulting application name: Netflix.exe, version: 1.12.0.64, time stamp: 0x5285c3c4
Faulting module name: Windows.UI.Xaml.dll, version: 6.2.9200.16674, time stamp: 0x51f055f4
Exception code: 0xc000027b
Fault offset: 0x00000000006682d4
Faulting process id: 0x2e1c
Faulting application start time: 0xNetflix.exe0
Faulting application path: Netflix.exe1
Faulting module path: Netflix.exe2
Report Id: Netflix.exe3
Faulting package full name: Netflix.exe4
Faulting package-relative application ID: Netflix.exe5
 
Error: (12/07/2013 00:52:23 AM) (Source: Application Hang) (User: )
Description: The program Netflix.exe version 1.12.0.64 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 11ec
 
Start Time: 01cef303510892ba
 
Termination Time: 4294967295
 
Application Path: C:\Program Files\WindowsApps\4DF9E0F8.Netflix_1.12.0.64_x64__mcm4njqhnhss8\Netflix.exe
 
Report Id: 998e57e5-5f03-11e3-be9e-206a8ae84a26
 
Faulting package full name: 4DF9E0F8.Netflix_1.12.0.64_x64__mcm4njqhnhss8
 
Faulting package-relative application ID: App
 
Error: (12/07/2013 00:51:19 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: easyhome)
Description: Package 4DF9E0F8.Netflix_1.12.0.64_x64__mcm4njqhnhss8 was terminated because it took too long to suspend.
 
Error: (12/06/2013 11:36:27 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80070005
 
Error: (12/06/2013 10:46:00 PM) (Source: Office 2013 Licensing Service) (User: )
Description: Subscription licensing service failed: -1073415161
 
Error: (12/06/2013 09:59:07 AM) (Source: Application Error) (User: )
Description: Faulting application name: DMCDaemon.exe, version: 1.6.2005.1305, time stamp: 0x50220370
Faulting module name: DMCDaemon.exe, version: 1.6.2005.1305, time stamp: 0x50220370
Exception code: 0xc0000005
Fault offset: 0x00061be2
Faulting process id: 0xa40
Faulting application start time: 0xDMCDaemon.exe0
Faulting application path: DMCDaemon.exe1
Faulting module path: DMCDaemon.exe2
Report Id: DMCDaemon.exe3
Faulting package full name: DMCDaemon.exe4
Faulting package-relative application ID: DMCDaemon.exe5
 
Error: (12/06/2013 09:59:05 AM) (Source: Application Error) (User: )
Description: Faulting application name: WindowsUpnp.exe, version: 1.6.2005.1305, time stamp: 0x50220301
Faulting module name: WindowsUpnp.exe, version: 1.6.2005.1305, time stamp: 0x50220301
Exception code: 0xc0000005
Fault offset: 0x00070ef2
Faulting process id: 0x1298
Faulting application start time: 0xWindowsUpnp.exe0
Faulting application path: WindowsUpnp.exe1
Faulting module path: WindowsUpnp.exe2
Report Id: WindowsUpnp.exe3
Faulting package full name: WindowsUpnp.exe4
Faulting package-relative application ID: WindowsUpnp.exe5
 
 
System errors:
=============
Error: (12/08/2013 00:26:48 AM) (Source: Service Control Manager) (User: )
Description: The AVG Firewall service terminated with the following service-specific error: 
%%3758162007
 
Error: (12/07/2013 01:03:11 AM) (Source: DCOM) (User: easyhome)
Description: machine-defaultLocalActivation{C2F03A33-21F5-47FA-B4BB-156362A2F239}{316CDED5-E4AE-4B15-9113-7055D84DCC97}easyhomeehS-1-5-21-188573007-1155839163-4232948434-1001LocalHost (Using LRPC)Microsoft.BingFinance_2.0.0.308_x64__8wekyb3d8bbweS-1-15-2-3492598633-4112760462-2134878185-2430567730-3345539238-3072415288-217264472
 
Error: (12/05/2013 09:00:37 PM) (Source: Service Control Manager) (User: )
Description: The AVG Firewall service terminated with the following service-specific error: 
%%3758162007
 
Error: (12/05/2013 08:59:38 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 8:54:08 PM on ?2013-?12-?05 was unexpected.
 
Error: (12/05/2013 05:20:22 AM) (Source: Service Control Manager) (User: )
Description: The AVG Firewall service terminated with the following service-specific error: 
%%3758162007
 
Error: (12/04/2013 07:20:44 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 10.
 
Error: (12/04/2013 05:54:39 AM) (Source: Service Control Manager) (User: )
Description: The AVG Firewall service terminated with the following service-specific error: 
%%3758162007
 
Error: (12/04/2013 00:22:16 AM) (Source: Service Control Manager) (User: )
Description: The AVG Firewall service terminated with the following service-specific error: 
%%3758162007
 
Error: (12/03/2013 09:35:48 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 10.
 
Error: (12/03/2013 09:08:01 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 10.
 
 
Microsoft Office Sessions:
=========================
 
=========================== Installed Programs ============================
 
 clear.fi SDK - Video 2 (Version: 2.1.1925)
 clear.fi SDK- Movie 2 (Version: 2.1.2008)
Acer Backup Manager (Version: 4.0.0.0059)
Acer Device Fast-lane (Version: 1.00.3007)
Acer Instant Update Service (Version: 1.00.3013)
Acer Power Management (Version: 7.00.3006)
Acer Recovery Management (Version: 6.00.3011)
AcerCloud (Version: 2.01.3115)
AcerCloud Docs (Version: 1.00.3201)
Agatha Christie - Death on the Nile (Version: 2.2.0.98)
Aloha TriPeaks (Version: 2.2.0.98)
AVG 2014 (Version: 14.0.3658)
AVG 2014 (Version: 14.0.4259)
AVG 2014 (Version: 2014.0.4259)
Backup Manager v4 (Version: 4.0.0.0059)
Battlefield 1942™ (Version: 1.6.20.0)
Bejeweled 3 (Version: 2.2.0.98)
BrowserSafeguard with RocketTab
Castle Crashers
Classic Shell (Version: 3.6.5)
clear.fi Media (Version: 2.01.3108)
clear.fi Photo (Version: 2.01.3108)
Command & Conquer™ (Version: 0.4.1.0)
Counter-Strike: Source
Cradle Of Egypt Collector's Edition (Version: 2.2.0.98)
CyberLink MediaEspresso 6.5 (Version: 6.5.3103_44819)
Delicious: Emily's True Love Premium Edition (Version: 2.2.0.98)
Dolby Advanced Audio v2 (Version: 7.2.8000.13)
Dora's World Adventure (Version: 2.2.0.95)
eBay Worldwide (Version: 2.3.0630)
ETDWare PS/2-X64 11.6.6.002_WHQL (Version: 11.6.6.002)
Facebook Video Calling 1.2.0.287 (Version: 1.2.287)
Free Download Manager 3.8
Google Chrome (Version: 31.0.1650.63)
Google Update Helper (Version: 1.3.22.3)
GreatArcadeHits (Version: 1.0)
HitmanPro 3.7 (Version: 3.7.8.208)
Identity Card (Version: 2.00.3004)
Infestation: Survivor Stories
Intel® Management Engine Components (Version: 8.1.0.1252)
Intel® Processor Graphics (Version: 9.17.10.2828)
Intel® Rapid Storage Technology (Version: 11.5.0.1207)
Intel® SDK for OpenCL - CPU Only Runtime Package (Version: 2.0.0.37149)
Intel® Trusted Connect Service Client (Version: 1.24.388.1)
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 29 (Version: 6.0.290)
Jewel Match 3 (Version: 2.2.0.98)
Krater
Launch Manager (Version: 7.0.4)
League of Legends (Version: 3.0.0)
LibreOffice 3.6 (Version: 3.6.3.2)
Live Updater (Version: 2.00.3004)
Loadout
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 365 Home Premium - en-us (Version: 15.0.4551.1005)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Enterprise 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft SkyDrive (Version: 17.0.2003.1112)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (Version: 11.0.50727.1)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual Studio 2005 Tools for Office Runtime (Version: 8.0.60940.0)
Mobile App Sync
Mystery P.I. - Curious Case of Counterfeit Cove (Version: 2.2.0.98)
MyWinLocker (Version: 4.0.14.35)
MyWinLocker 4 (Version: 4.0.14.35)
MyWinLocker Suite (Version: 4.0.14.24)
NTI Media Maker 9 (Version: 9.0.2.9008)
Office 15 Click-to-Run Extensibility Component (Version: 15.0.4551.1005)
Office 15 Click-to-Run Licensing Component (Version: 15.0.4551.1005)
Office 15 Click-to-Run Localization Component (Version: 15.0.4551.1005)
Office Addin (Version: 2.01.3200)
Origin (Version: 9.3.10.4710)
Pando Media Booster (Version: 2.6.0.7)
Peggle Nights (Version: 2.2.0.98)
Penguins! (Version: 2.2.0.98)
Plants vs. Zombies - Game of the Year (Version: 2.2.0.98)
Polar Bowler (Version: 2.2.0.97)
Polar Golfer (Version: 2.2.0.98)
PunkBuster Services (Version: 0.993)
Qualcomm Atheros Bluetooth Suite (64) (Version: 8.0.0.206)
Qualcomm Atheros WiFi Driver Installation (Version: 11.05)
Realtek Ethernet Controller Driver (Version: 8.2.612.2012)
Realtek High Definition Audio Driver (Version: 6.0.1.6690)
Realtek PCIE Card Reader (Version: 6.1.8400.27023)
RuneScape Launcher 1.2.3 (Version: 1.2.3)
SecretSauce (Version: 2013.11.13.200710)
Shared C Run-time for x64 (Version: 10.0.0)
Shredder (Version: 2.0.8.9)
Sid Meier's Civilization V
Skype™ 6.9 (Version: 6.9.106)
Spotify (Version: 0.8.4.99.ga249b5f1)
Steam (Version: 1.0.0.0)
System Requirements Lab CYRI (Version: 6.0.8.0)
Tales of Lagoona (Version: 2.2.0.110)
The Elder Scrolls V: Skyrim
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2850085) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update Installer for WildTangent Games App
Visual Studio 2005 Tools for Office Second Edition Runtime
Visual Studio 2012 x64 Redistributables (Version: 14.0.0.1)
Visual Studio 2012 x86 Redistributables (Version: 14.0.0.1)
Visual Studio Tools for the Office system 3.0 Runtime
Visual Studio Tools for the Office system 3.0 Runtime (Version: 9.0.30729)
Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1 (KB949258) (Version: 1)
VisualBee for Microsoft PowerPoint (Version: V4.1)
WildTangent Games (Version: 1.0.3.0)
WildTangent Games App (Version: 4.0.10.25)
WinRAR 5.00 (64-bit) (Version: 5.00.0)
Zuma's Revenge (Version: 2.2.0.98)
 
========================= Devices: ================================
 
Name: Bluetooth USB Module
Description: Bluetooth USB Module
Class Guid: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
Manufacturer: Qualcomm Atheros Communications
Service: BTHUSB
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 45%
Total physical RAM: 5937.6 MB
Available physical RAM: 3265 MB
Total Pagefile: 6897.6 MB
Available Pagefile: 3901.23 MB
Total Virtual: 4095.88 MB
Available Virtual: 3969.68 MB
 
========================= Partitions: =====================================
 
1 Drive c: (ACER) (Fixed) (Total:451.13 GB) (Free:334.67 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\EASYHOME
 
Administrator            eh                       Guest                    
 
 
**** End of log ****





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