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Help Removing ScorpionSaver


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37 replies to this topic

#1 -Forever-

-Forever-

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  • Local time:09:07 PM

Posted 28 November 2013 - 08:57 AM

This problem has been going on for almost a week now, and i have tried everything to get rid of it yet it still keeps coming back.

 

I've ran AVG, Norton, and even HITMan Pro, and it still does not get rid of it.

 

I have also uninstalled it, deleted it from the c drive but nothing has worked it still finds a way to come back. I really need help urgently please if anyone can help i would appreciate  it soo much!

 

Moderator Edit: Moved topic from Virus, Trojan, Spyware, and Malware Removal Logs to the more appropriate forum, due to the absence of any malware logs included in the topic

Roger


Edited by rotor123, 28 November 2013 - 10:38 AM.


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#2 Broni

Broni

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  • Local time:08:07 PM

Posted 28 November 2013 - 12:00 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 -Forever-

-Forever-
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  • Local time:09:07 PM

Posted 28 November 2013 - 08:47 PM

SECURITY CHECK RESULTS
 
Results of screen317's Security Check version 0.99.77  
 Windows 7 Service Pack 1 x86 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Lavasoft Ad-Watch Live! Anti-Virus   
Norton 360                           
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Ad-Aware 
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Java™ 6 Update 37  
 Java 7 Update 45  
 Java SE Development Kit 7 Update 10 
 Adobe Flash Player 11.9.900.117  
 Adobe Reader 9 Adobe Reader out of Date!
 Adobe Reader 10.1.8 Adobe Reader out of Date!
 Google Chrome 30.0.1599.101  
 Google Chrome 31.0.1650.57  
````````Process Check: objlist.exe by Laurent````````
 Norton ccSvcHst.exe 
 Ad-Aware AAWService.exe is disabled!
 Ad-Aware AAWTray.exe is disabled!
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbamgui.exe  
 Malwarebytes' Anti-Malware mbamscheduler.exe   
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 1% 
````````````````````End of Log``````````````````````
 
 
 
FSS RESULT
 
Farbar Service Scanner Version: 23-11-2013
Ran by owner (administrator) on 28-11-2013 at 19:48:46
Running from "C:\Users\owner\Desktop"
Microsoft Windows 7 Ultimate  Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcore.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys
[2013-11-11 19:24] - [2013-11-11 19:24] - 0338944 ____A (Microsoft Corporation) F81BB7E487EDCEAB630A7EE66CF23913
 
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys
[2013-11-11 19:24] - [2013-11-11 19:24] - 1294272 ____A (Microsoft Corporation) CA59F7C570AF70BC174F477CFE2D9EE3
 
C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll => MD5 is legit
C:\Windows\system32\bfe.dll => MD5 is legit
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe => MD5 is legit
C:\Windows\system32\wscsvc.dll => MD5 is legit
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll
[2013-08-14 04:49] - [2013-07-08 22:46] - 0140288 ____A (Microsoft Corporation) 7CA1BECEA5DE2643ADDAD32670E7A4C9
 
C:\Program Files\Windows Defender\MpSvc.dll
[2013-07-10 04:14] - [2013-05-26 22:57] - 0680960 ____A (Microsoft Corporation) 082CF481F659FAE0DE51AD060881EB47
 
C:\Windows\system32\ipnathlp.dll => MD5 is legit
C:\Windows\system32\iphlpsvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit
 
 
**** End of log ****
 
 
MINI TOOL BOX RESULT
 
 
MiniToolBox by Farbar  Version: 13-07-2013
Ran by owner (administrator) on 28-11-2013 at 19:50:48
Running from "C:\Users\owner\Desktop"
Microsoft Windows 7 Ultimate  Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================
 
::1             localhost
 
127.0.0.1       localhost
 
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\system32\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog5 06 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 07 C:\Windows\system32\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog9 01 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (11/28/2013 07:30:38 PM) (Source: Application Error) (User: )
Description: Faulting application name: hmpsched.exe, version: 3.7.0.5, time stamp: 0x526fcf9a
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x5d0
Faulting application start time: 0xhmpsched.exe0
Faulting application path: hmpsched.exe1
Faulting module path: hmpsched.exe2
Report Id: hmpsched.exe3
 
Error: (11/28/2013 01:05:19 PM) (Source: Application Error) (User: )
Description: Faulting application name: hmpsched.exe, version: 3.7.0.5, time stamp: 0x526fcf9a
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x628
Faulting application start time: 0xhmpsched.exe0
Faulting application path: hmpsched.exe1
Faulting module path: hmpsched.exe2
Report Id: hmpsched.exe3
 
Error: (11/28/2013 11:48:25 AM) (Source: Application Error) (User: )
Description: Faulting application name: ENGINE.EXE, version: 0.0.0.0, time stamp: 0x528abaaa
Faulting module name: ENGINE.EXE, version: 0.0.0.0, time stamp: 0x528abaaa
Exception code: 0xc0000005
Fault offset: 0x00073b99
Faulting process id: 0x950
Faulting application start time: 0xENGINE.EXE0
Faulting application path: ENGINE.EXE1
Faulting module path: ENGINE.EXE2
Report Id: ENGINE.EXE3
 
Error: (11/28/2013 11:33:56 AM) (Source: MsiInstaller) (User: owner-PC)
Description: Product: SpyHunter -- Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: , location: WiseCustomCall, command: g3
 
Error: (11/28/2013 10:19:44 AM) (Source: Application Error) (User: )
Description: Faulting application name: MsiExec.exe, version: 5.0.7601.17514, time stamp: 0x4ce792c4
Faulting module name: SHELL32.dll, version: 6.1.7601.18222, time stamp: 0x51f1d731
Exception code: 0xc0000005
Fault offset: 0x000865eb
Faulting process id: 0x5f4
Faulting application start time: 0xMsiExec.exe0
Faulting application path: MsiExec.exe1
Faulting module path: MsiExec.exe2
Report Id: MsiExec.exe3
 
Error: (11/28/2013 10:18:55 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.
 
 
Operation:
   Gathering Writer Data
 
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {876e6aa8-69ab-47cb-8028-e57a06237b2c}
 
Error: (11/28/2013 10:02:54 AM) (Source: Application Error) (User: )
Description: Faulting application name: MsiExec.exe, version: 5.0.7601.17514, time stamp: 0x4ce792c4
Faulting module name: SHELL32.dll, version: 6.1.7601.18222, time stamp: 0x51f1d731
Exception code: 0xc0000005
Fault offset: 0x00086828
Faulting process id: 0x130c
Faulting application start time: 0xMsiExec.exe0
Faulting application path: MsiExec.exe1
Faulting module path: MsiExec.exe2
Report Id: MsiExec.exe3
 
 
System errors:
=============
Error: (11/28/2013 07:33:11 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service failed to start due to the following error: 
%%1069
 
Error: (11/28/2013 07:33:11 PM) (Source: Service Control Manager) (User: )
Description: The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error: 
%%1330
 
To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
 
Error: (11/28/2013 05:46:23 PM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}
 
Error: (11/28/2013 04:52:12 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service failed to start due to the following error: 
%%1069
 
Error: (11/28/2013 04:52:12 PM) (Source: Service Control Manager) (User: )
Description: The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error: 
%%1330
 
To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
 
Error: (11/28/2013 04:50:44 PM) (Source: WMPNetworkSvc) (User: )
Description: WMPNetworkSvc0x80004005
 
Error: (11/28/2013 04:50:15 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk2\DR2.
 
Error: (11/28/2013 04:50:13 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk4\DR4.
 
Error: (11/28/2013 04:50:10 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
Error: (11/28/2013 04:41:46 PM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}
 
 
Microsoft Office Sessions:
=========================
Error: (12/20/2011 01:13:14 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 49 seconds with 0 seconds of active time.  This session ended with a crash.
 
 
CodeIntegrity Errors:
===================================
  Date: 2013-10-28 13:35:16.486
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Users\owner\Desktop\Chris\tatt\Firmware\redsn0w_win_0.9.6rc16\Windows.old\Windows\System32\bcrypt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-10-28 13:35:16.378
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Users\owner\Desktop\Chris\tatt\Firmware\redsn0w_win_0.9.6rc16\Windows.old\Windows\System32\bcrypt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-10-28 13:35:16.267
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Users\owner\Desktop\Chris\tatt\Firmware\redsn0w_win_0.9.6rc16\Windows.old\Windows\System32\bcrypt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-10-28 13:35:16.106
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Users\owner\Desktop\Chris\tatt\Firmware\redsn0w_win_0.9.6rc16\Windows.old\Windows\System32\bcrypt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-10-28 13:34:10.994
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Users\owner\Desktop\Chris\tatt\Firmware\redsn0w_win_0.9.6rc16\Windows.old\Windows\System32\fveapi.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-10-28 13:34:10.883
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Users\owner\Desktop\Chris\tatt\Firmware\redsn0w_win_0.9.6rc16\Windows.old\Windows\System32\fveapi.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-10-28 13:34:10.775
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Users\owner\Desktop\Chris\tatt\Firmware\redsn0w_win_0.9.6rc16\Windows.old\Windows\System32\fveapi.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-10-28 13:34:10.549
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Users\owner\Desktop\Chris\tatt\Firmware\redsn0w_win_0.9.6rc16\Windows.old\Windows\System32\fveapi.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-10-28 08:32:00.314
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Users\owner\Desktop\Chris\tatt\redsn0w_win_0.9.6rc16\Windows.old\Windows\System32\bcrypt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-10-28 08:32:00.156
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Users\owner\Desktop\Chris\tatt\redsn0w_win_0.9.6rc16\Windows.old\Windows\System32\bcrypt.dll because the set of per-page image hashes could not be found on the system.
 
 
=========================== Installed Programs ============================
 
 Update for Microsoft Office 2007 (KB2508958)
µTorrent (Version: 3.3.2.30303)
Acrobat.com (Version: 0.0.0)
Acrobat.com (Version: 1.1.377)
Ad-Aware
Ad-Aware (Version: 8.1.0)
Adobe AIR (Version: 3.1.0.4880)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.117)
Adobe Flash Player 11 Plugin (Version: 11.9.900.117)
Adobe Reader X (10.1.8) (Version: 10.1.8)
Apple Application Support (Version: 2.1.9)
Apple Mobile Device Support (Version: 5.2.0.6)
Apple Software Update (Version: 2.1.3.127)
ArcSoft VideoImpression 2
ASUS RT-N10+ Wireless Router Utilities (Version: 4.2.2.7)
Big Fish: Game Manager (Version: 3.2.0.7)
Bonjour (Version: 3.0.0.10)
Canon Easy-WebPrint EX
Canon IJ Scan Utility
Canon MX450 series MP Drivers (Version: 1.00)
Canon MX450 series On-screen Manual (Version: 7.6.0)
Canon MX450 series User Registration
Canon My Printer (Version: 3.1.0)
Canon Speed Dial Utility (Version: 1.3.0)
Combat Arms
D3DX10 (Version: 15.4.2368.0902)
DC Universe Online (Version: 1.0.3.183)
DC Universe Online Live
Dell Resource CD (Version: 1.10.0000)
ffdshow v1.2.4422 [2012-04-09] (Version: 1.2.4422.0)
Games Manager (Version: 1.0.9.625)
Google Chrome (Version: 31.0.1650.57)
Google Update Helper (Version: 1.3.22.3)
HitmanPro 3.7 (Version: 3.7.8.208)
HTC Driver Installer (Version: 4.0.1.002)
HTC Sync Manager (Version: 1.1.27.0)
Intel® PRO Network Connections Drivers
IPTInstaller (Version: 4.0.8)
iTunes (Version: 10.6.3.25)
Java 7 Update 45 (Version: 7.0.450)
Java Auto Updater (Version: 2.1.9.8)
Java SE Development Kit 7 Update 10 (Version: 1.7.0.100)
Java™ 6 Update 37 (Version: 6.0.370)
K-Lite Codec Pack 9.8.5 (Full) (Version: 9.8.5)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 4 Multi-Targeting Pack (Version: 4.0.30319)
Microsoft .NET Framework 4.5 (Version: 4.5.50709)
Microsoft .NET Framework 4.5 Multi-Targeting Pack (Version: 4.5.50709)
Microsoft .NET Framework 4.5 SDK (Version: 4.5.50709)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Games for Windows - LIVE Redistributable (Version: 3.5.88.0)
Microsoft Games for Windows Marketplace (Version: 3.5.50.0)
Microsoft Help Viewer 2.0 (Version: 2.0.50727)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Enterprise 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 5.1.20513.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft SQL Server 2012 Command Line Utilities  (Version: 11.0.2100.60)
Microsoft SQL Server 2012 Data-Tier App Framework  (Version: 11.0.2316.0)
Microsoft SQL Server 2012 Express LocalDB  (Version: 11.0.2100.60)
Microsoft SQL Server 2012 Management Objects  (Version: 11.0.2100.60)
Microsoft SQL Server 2012 Native Client  (Version: 11.0.2100.60)
Microsoft SQL Server 2012 Transact-SQL Compiler Service  (Version: 11.0.2100.60)
Microsoft SQL Server 2012 Transact-SQL ScriptDom  (Version: 11.0.2100.60)
Microsoft SQL Server 2012 T-SQL Language Service  (Version: 11.0.2100.60)
Microsoft SQL Server Compact 4.0 SP1 ENU (Version: 4.0.8876.1)
Microsoft SQL Server Data Tools - enu (11.1.20828.01) (Version: 11.1.20828.01)
Microsoft SQL Server Data Tools Build Utilities - enu (11.1.20828.01) (Version: 11.1.20828.01)
Microsoft System CLR Types for SQL Server 2012 (Version: 11.0.2100.60)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.51106 (Version: 11.0.51106.1)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.51106 (Version: 11.0.51106)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.51106 (Version: 11.0.51106)
Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
Microsoft XML Parser (Version: 8.70.1104.04)
Microsoft_VC80_ATL_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFCLOC_x86 (Version: 1.00.0000)
Movie Maker (Version: 16.4.3505.0912)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT Redists (Version: 1.0)
MSVCRT110 (Version: 16.4.1108.0727)
MSXML 4.0 SP3 Parser (KB2721691) (Version: 4.30.2114.0)
MSXML 4.0 SP3 Parser (KB2758694) (Version: 4.30.2117.0)
MSXML 4.0 SP3 Parser (Version: 4.30.2100.0)
Nexon Game Manager
Norton 360 (Version: 20.4.0.40)
Norton Identity Safe (Version: 2013.1.0.4)
Norton Utilities 15 (Version: 15.0)
NVIDIA 3D Vision Controller Driver 314.22 (Version: 314.22)
NVIDIA 3D Vision Driver 314.22 (Version: 314.22)
NVIDIA Control Panel 314.22 (Version: 314.22)
NVIDIA Graphics Driver 314.22 (Version: 314.22)
NVIDIA HD Audio Driver 1.3.23.1 (Version: 1.3.23.1)
NVIDIA Install Application (Version: 2.1002.115.743)
NVIDIA PhysX (Version: 9.12.1031)
NVIDIA PhysX System Software 9.12.1031 (Version: 9.12.1031)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.13.1422)
NVIDIA Update 1.12.12 (Version: 1.12.12)
NVIDIA Update Components (Version: 1.12.12)
PC VGA Camer@ Plus (Version: 1.0.0.19)
Photo Gallery (Version: 16.4.3505.0912)
Prerequisites for SSDT  (Version: 11.0.2100.60)
QuickTime (Version: 7.69.80.9)
Revo Uninstaller 1.95 (Version: 1.95)
ScorpionSaver (Version: 1.0.0.0)
Spelling Dictionaries Support For Adobe Reader 9 (Version: 9.0.0)
SteelSeries Engine (Version: 2.8.59.30483)
Update for  (KB2504637) (Version: 1)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4.5 (KB2750147) (Version: 1)
Update for Microsoft .NET Framework 4.5 (KB2805221) (Version: 1)
Update for Microsoft .NET Framework 4.5 (KB2805226) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2825641) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Microsoft Visual Studio 2012 (KB2781514) (Version: 11.0.51219)
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0)
Visual Studio 2012 x86 Redistributables (Version: 14.0.0.1)
VSO ConvertXToDVD (Version: 5.0.0.74)
Windows Live Communications Platform (Version: 16.4.3505.0912)
Windows Live Essentials (Version: 16.4.3505.0912)
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0)
Windows Live Installer (Version: 16.4.3505.0912)
Windows Live Photo Common (Version: 16.4.3505.0912)
Windows Live PIMT Platform (Version: 16.4.3505.0912)
Windows Live SOXE (Version: 16.4.3505.0912)
Windows Live SOXE Definitions (Version: 16.4.3505.0912)
Windows Live UX Platform (Version: 16.4.3505.0912)
Windows Live UX Platform Language Pack (Version: 16.4.3505.0912)
WinRAR 4.00 (32-bit) (Version: 4.00.0)
Xilisoft Video Converter Ultimate (Version: 7.7.2.20130217)
Yahoo! Toolbar
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 47%
Total physical RAM: 3069.93 MB
Available physical RAM: 1625.56 MB
Total Pagefile: 6138.14 MB
Available Pagefile: 4381.84 MB
Total Virtual: 2047.88 MB
Available Virtual: 1947.07 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:450.71 GB) (Free:377.18 GB) NTFS
2 Drive d: (NEW VOLUME) (Fixed) (Total:14.99 GB) (Free:14.99 GB) FAT32
 
========================= Users: ========================================
 
User accounts for \\OWNER-PC
 
Administrator            Guest                    owner                    
UpdatusUser              
 
 
**** End of log ****
 
 
MALWAREBYTES RESULT
 
Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.malwarebytes.org
 
Database version: v2013.11.28.06
 
Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 11.0.9600.16428
owner :: OWNER-PC [administrator]
 
Protection: Enabled
 
11/28/2013 8:35:37 AM
mbam-log-2013-11-28 (08-35-37).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 237181
Time elapsed: 8 minute(s), 23 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 5
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{10AD2C61-0898-4348-8600-14A342F22AC3} (PUP.Optional.ScorpionSaver) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{10AD2C61-0898-4348-8600-14A342F22AC3} (PUP.Optional.ScorpionSaver) -> Quarantined and deleted successfully.
HKCR\AppID\AdpeakProxy.exe (PUP.Optional.Adpeak) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Trymedia Systems (Adware.TryMedia) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Scorpion Saver (PUP.Optional.ScorpionSaver) -> Quarantined and deleted successfully.
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 1
C:\Program Files\CoolPic - Fun Social Pictures (PUP.Optional.CoolPic) -> Quarantined and deleted successfully.
 
Files Detected: 1
C:\Program Files\CoolPic - Fun Social Pictures\source.crx (PUP.Optional.CoolPic) -> Quarantined and deleted successfully.
 
(end)
 
 
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1007
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x86
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.16428
 
Java version: 1.6.0_37
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 2.394000 GHz
Memory total: 3219050496, free: 1354301440
 
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1007
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x86
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.16428
 
Java version: 1.6.0_37
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 2.394000 GHz
Memory total: 3219050496, free: 1374887936
 
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1007
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x86
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.16428
 
Java version: 1.6.0_37
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 2.394000 GHz
Memory total: 3219050496, free: 1400266752
 
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1007
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x86
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.16428
 
Java version: 1.6.0_37
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 2.394000 GHz
Memory total: 3219050496, free: 1604370432
 
 
 
RKILL RESULT
 
Rkill 2.6.3 by Lawrence Abrams (Grinler)
Copyright 2008-2013 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 11/28/2013 08:48:31 PM in x86 mode.
Windows Version: Windows 7 Ultimate Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * Windows Defender Disabled
 
   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001
 
Checking Windows Service Integrity: 
 
 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Manual
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * HOSTS file entries found: 
 
  127.0.0.1       localhost
  ::1             localhost
 
Program finished at: 11/28/2013 08:49:56 PM
Execution time: 0 hours(s), 1 minute(s), and 24 seconds(s)
 

Edited by -Forever-, 28 November 2013 - 09:51 PM.


#4 Broni

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Posted 28 November 2013 - 10:03 PM

p22002970.gif You're running two AV programs:

Lavasoft Ad-Watch Live! Anti-Virus   
Norton 360 
You must uninstall one of them.
I suggest Lavasoft goes.
 
Next...
 
p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.

My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 -Forever-

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Posted 28 November 2013 - 10:28 PM

 ADWCLEANER RESULT
 
# AdwCleaner v3.013 - Report created 28/11/2013 at 21:17:26
# Updated 24/11/2013 by Xplode
# Operating System : Windows 7 Ultimate Service Pack 1 (32 bits)
# Username : owner - OWNER-PC
# Running from : C:\Users\owner\Desktop\IMPORTANT\adwcleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.16428
 
 
-\\ Google Chrome v31.0.1650.57
 
[ File : C:\Users\owner\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [12424 octets] - [27/11/2013 16:07:01]
AdwCleaner[R1].txt - [12544 octets] - [27/11/2013 16:08:52]
AdwCleaner[R2].txt - [998 octets] - [28/11/2013 08:20:58]
AdwCleaner[R3].txt - [1128 octets] - [28/11/2013 21:16:31]
AdwCleaner[S0].txt - [294 octets] - [27/11/2013 16:08:33]
AdwCleaner[S1].txt - [11920 octets] - [27/11/2013 16:09:49]
AdwCleaner[S2].txt - [1058 octets] - [28/11/2013 08:21:42]
AdwCleaner[S3].txt - [1050 octets] - [28/11/2013 21:17:26]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S3].txt - [1110 octets] ##########


#6 -Forever-

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Posted 28 November 2013 - 10:35 PM

 
JUNKWARE RESULT
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.8 (11.05.2013:1)
OS: Windows 7 Ultimate x86
Ran by owner on Thu 11/28/2013 at 21:30:14.54
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{10AD2C61-0898-4348-8600-14A342F22AC3}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{10AD2C61-0898-4348-8600-14A342F22AC3}
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 11/28/2013 at 21:34:13.63
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


#7 -Forever-

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Posted 29 November 2013 - 12:20 AM

ESETScan RESULT

 

C:\Users\All Users\InstallMate\{AB356F44-F2D0-4701-A5EA-BAF270D64DB2}\Custom.dll Win32/InstalleRex.L application

C:\AdwCleaner\Quarantine\C\ProgramData\IBUpdaterService\ibsvc.exe.vir a variant of Win32/InstallBrain.AJ application cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\ProgramData\SaveAs\50b7f292cb79f.html.vir Win32/Adware.MultiPlug.H application cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\ProgramData\SaveAs\lmldmhnkmfaljjjcjgdmkbhmmfklcmbj.crx.vir Win32/Adware.MultiPlug.H application cleaned by deleting - quarantined
C:\Program Files\2pUninstall Coupon Alert.dll a variant of Win32/Toolbar.MyWebSearch.W application cleaned by deleting - quarantined
C:\ProgramData\InstallMate\{AB356F44-F2D0-4701-A5EA-BAF270D64DB2}\Custom.dll Win32/InstalleRex.L application cleaned by deleting - quarantined
C:\Users\owner\AppData\Roaming\RoxTemp\RoxPlayer_1\install-roxplayer.exe Win32/Somoto.E application cleaned by deleting - quarantined
C:\Users\owner\Desktop\Chris\tatt\Firmware\utorrent.exe a variant of Win32/Bunndle application cleaned by deleting - quarantined


#8 -Forever-

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Posted 29 November 2013 - 09:43 AM

Soo after doing all that and finished for the night it was gone but came back on my computer again when i checked in the morning. Would like some actual help on getting rid of this stupid thing.



#9 Broni

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Posted 29 November 2013 - 11:14 AM

In what browser is the issue present?


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#10 -Forever-

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Posted 29 November 2013 - 11:16 AM

In both. Chrome and IE but mainly Chrome



#11 Broni

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Posted 29 November 2013 - 11:30 AM

Reset Chrome...
Click on "Customize and control Google Chrome":
 
p22003758.gif
 
Click "Settings" then "Show advanced settings" at the bottom of the screen.
 
Click "Reset browser settings" button.
 
Restart Chrome.
 

===================================

 

Reset Internet Explorer.
Go here: http://support.microsoft.com/kb/923737 and run "FixIt" procedure.
You can use ANY browser to download "FixIt" file.
Make sure you follow ALL steps listed there.


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#12 -Forever-

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Posted 29 November 2013 - 11:42 AM

lol i have done that many times. it still comes back



#13 Broni

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Posted 29 November 2013 - 11:44 AM

Do it again.


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#14 -Forever-

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Posted 29 November 2013 - 12:05 PM

Well i did it again now what?



#15 Broni

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Posted 29 November 2013 - 12:09 PM

Update MBAM, re-run "Quick scan", post fresh log.

Restart computer and see how it goes.

 

Have to go to work so I'll check on you later.


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