Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Windows 7 becoming unresponsive while idle/installing things


  • Please log in to reply
18 replies to this topic

#1 Drakeon

Drakeon

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:08:50 PM

Posted 27 November 2013 - 10:11 PM

Over the past couple weeks I have noticed that Windows 7 becomes unresponsive when I go idle.  I can move my mouse when it becomes unresponsive, but I cannot load webpages or open programs.

 

nb96xw.jpg

 

When I press 'Run' on any box like this Windows 7 becomes unresponsive as well.



BC AdBot (Login to Remove)

 


#2 jhayz

jhayz

  • BC Advisor
  • 6,922 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:10:50 AM

Posted 27 November 2013 - 10:42 PM

Hello, :welcome: to Bleeping Computer Drakeon :)

With regards to the Security Prompt please see this link.

 

Download SecurityCheck.exe from Here

. Run SecurityCheck and follow the instruction from inside the code box.
. When the scan is finished, a notepad will automatically open as check.txt
   Please copy and paste the contents here on your next reply

 

Try downloading Speccy and then install the program.  To post and publish a snapshot of your PC.
. In the Menu bar, click File -> Publish Snapshot
. Click Yes > then Copy to Clipboard
. On your next reply, right-click on a empty space and click Paste on reply box then click Post.

 

Download MiniToolBox by Farbar and run the program. Select
List Last 10 Event Viewers, List Installed Programs and List Users, Partitions and Memory Size then click Go.
A notepad will open then copy-paste the report on your next reply.
 


Tekken
 


#3 Drakeon

Drakeon
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:08:50 PM

Posted 27 November 2013 - 11:45 PM

I had to run these programs in Safe Mode so my computer wouldn't freeze.  Speccy wouldn't run in Safe Mode.

 

SecurityCheck.exe:

 Results of screen317's Security Check version 0.99.77  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 10 [color=red][b]Out of date![/b][/color] 
[b][u]``````````````Antivirus/Firewall Check:``````````````[/b][/u] 
 [color=red][b]Windows Security Center service is not running! This report may not be accurate![/b][/color] 
 Windows Firewall Enabled!  
Norton AntiVirus Online   
 [size=1]WMI entry may not exist for antivirus; attempting automatic update.[/size] 
[b][u]`````````Anti-malware/Other Utilities Check:`````````[/b][/u] 
 Java 7 Update 45  
 Java SE Development Kit 7 Update 11 
 Adobe Flash Player 11.9.900.117  
 Adobe Reader XI  
 Mozilla Firefox 15.0 [color=red][b]Firefox out of Date![/b][/color]  
 Google Chrome 30.0.1599.101  
 Google Chrome 31.0.1650.57  
[b][u]````````Process Check: objlist.exe by Laurent````````[/b][/u]  
[b][u]`````````````````System Health check`````````````````[/b][/u] 
 Total Fragmentation on Drive C:  
[b][u]````````````````````End of Log``````````````````````[/b][/u] 

MiniToolBox.exe:

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Locuzt (administrator) on 27-11-2013 at 22:42:09
Running from "C:\Users\Locuzt\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Network
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/27/2013 10:40:34 PM) (Source: PerfNet) (User: )
Description: 

Error: (11/19/2013 08:39:14 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\svchost.exe -k netsvcs; Description = Windows Update; Error = 0x81000101).

Error: (11/19/2013 04:24:39 PM) (Source: Application Error) (User: )
Description: Faulting application name: gta_sa.exe, version: 0.0.0.0, time stamp: 0x427101ca
Faulting module name: nvd3dum.dll, version: 9.18.13.3165, time stamp: 0x52676a41
Exception code: 0xc0000005
Fault offset: 0x004af93c
Faulting process id: 0x1b8c
Faulting application start time: 0xgta_sa.exe0
Faulting application path: gta_sa.exe1
Faulting module path: gta_sa.exe2
Report Id: gta_sa.exe3

Error: (11/19/2013 06:12:00 AM) (Source: NvStreamSvc) (User: )
Description: NvStreamSvcNvVAD initialization failed [6]

Error: (11/19/2013 06:12:00 AM) (Source: NvStreamSvc) (User: )
Description: NvStreamSvcFailed to set NvVAD endpoint as default Audio endpoint [0]

Error: (11/17/2013 06:19:57 PM) (Source: Application Error) (User: )
Description: Windows cannot access the file C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_20.1.0.24\Definitions\VirusDefs\20131116.006\NAVEX32A.DLL for one of the following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the storage
drivers installed on this computer; or the disk is missing.
Windows closed the program Symantec Service Framework because of this error.

Program: Symantec Service Framework
File: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_20.1.0.24\Definitions\VirusDefs\20131116.006\NAVEX32A.DLL

The error value is listed in the Additional Data section.
User Action
1. Open the file again.
This situation might be a temporary problem that corrects itself when the program runs again.
2.
If the file still cannot be accessed and
	- It is on the network,
your network administrator should verify that there is not a problem with the network and that the server can be contacted.
	- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for
further assistance.

Additional Data
Error value: C00000B5
Disk type: 3

Error: (11/17/2013 06:19:57 PM) (Source: Application Error) (User: )
Description: Faulting application name: ccSvcHst.exe, version: 12.3.3.2, time stamp: 0x519ab0d3
Faulting module name: NAVEX32a.DLL, version: 20131.1.5.61, time stamp: 0x521661d7
Exception code: 0xc0000006
Fault offset: 0x000e2fe0
Faulting process id: 0x69c
Faulting application start time: 0xccSvcHst.exe0
Faulting application path: ccSvcHst.exe1
Faulting module path: ccSvcHst.exe2
Report Id: ccSvcHst.exe3

Error: (11/17/2013 02:15:45 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service is being stopped because there is a problem with the indexer: The catalog is corrupt.


Details:
	The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (11/17/2013 02:15:45 PM) (Source: Windows Search Service) (User: )
Description: The index cannot be initialized.


Details:
	The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (11/17/2013 02:15:45 PM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.

Context: Windows Application


Details:
	The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)


System errors:
=============
Error: (11/27/2013 10:42:11 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068

Error: (11/27/2013 10:42:11 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068

Error: (11/27/2013 10:42:11 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068

Error: (11/27/2013 10:40:29 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068

Error: (11/27/2013 10:40:29 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068

Error: (11/27/2013 10:40:29 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068

Error: (11/27/2013 10:40:29 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068

Error: (11/27/2013 10:40:29 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068

Error: (11/27/2013 10:40:29 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068

Error: (11/27/2013 10:39:02 PM) (Source: DCOM) (User: )
Description: 1084defragsvc{D20A3293-3341-4AE8-9AAF-8E397CB63C34}


Microsoft Office Sessions:
=========================

CodeIntegrity Errors:
===================================
  Date: 2013-04-22 10:14:08.047
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-04-22 10:14:08.046
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-04-22 10:14:08.044
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-04-22 10:14:08.036
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\KLELAMX64\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-04-22 10:14:08.034
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\KLELAMX64\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-04-22 10:14:08.032
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\KLELAMX64\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-04-21 16:03:38.308
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-04-21 16:03:38.307
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-04-21 16:03:38.280
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-04-21 16:03:38.243
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\KLELAMX64\klelam.sys because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

Adobe AIR (Version: 3.5.0.600)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.117)
Adobe Flash Player 11 Plugin (Version: 11.9.900.117)
Adobe Reader XI (11.0.05) (Version: 11.0.05)
AhnLab Online Security
Akamai NetSession Interface
Alcor Micro USB Card Reader (Version: 1.4.42.69356)
Anomaly Warzone Earth
Apple Application Support (Version: 2.2.2)
Apple Mobile Device Support (Version: 6.0.0.59)
Apple Software Update (Version: 2.1.3.127)
Arma 2: DayZ Mod
Arma 2: Operation Arrowhead
ASUS LifeFrame3 (Version: 3.0.29)
ASUS Live Update (Version: 3.1.7)
ASUS Power4Gear Hybrid (Version: 1.1.50)
AsusVibe2.0 (Version: 2.0.9.157)
Atheros Bluetooth Suite (64) (Version: 7.4.0.115)
Atheros Communications Inc.(R) AR81Family Gigabit/Fast Ethernet Driver (Version: 2.0.8.8)
Atheros Driver Installation Program (Version: 9.2)
ATK Package (Version: 1.0.0015)
AutoHotkey 1.1.13.01 (Version: 1.1.13.01)
Battlefield 3™ (Version: 1.6.0.0)
Battlefield 4™ (Version: 1.0.0.1)
Battlefield 4™ Beta (Version: 1.0.0.0)
Battlelog Web Plugins (Version: 2.3.1)
BattlEye for OA Uninstall
Borderlands 2
Call of Duty: Black Ops II
Call of Duty: Black Ops II - Multiplayer
Call of Duty: Black Ops II - Zombies
CCleaner (Version: 4.07)
Chivalry: Medieval Warfare
Chivalry: Medieval Warfare Beta
Counter-Strike: Global Offensive
Counter-Strike: Source
Cross Fire En
D3DX10 (Version: 15.4.2368.0902)
Day of Defeat: Source
DayZ Commander (Version: 0.92.79)
Disney Toontown Online (Version: )
Dota 2
Dropbox (Version: 2.0.22)
Dual-Core Optimizer (Version: 1.1.4.0169)
Dungeon Defenders
ESN Sonar (Version: 0.70.4)
EVE Online (remove only)
Fallout: New Vegas
FileZilla Client 3.6.0.2 (Version: 3.6.0.2)
Fraps (remove only)
Game Dev Tycoon version 1.3.8 (Version: 1.3.8)
Garry's Mod
GeForce Experience NvStream Client Components (Version: 1.6.28)
Google Chrome (Version: 31.0.1650.57)
Google Earth (Version: 7.1.1.1888)
Google Update Helper (Version: 1.3.22.3)
Grand Theft Auto IV
Grand Theft Auto: Episodes from Liberty City
Grand Theft Auto: San Andreas
Guns of Icarus Online
Half-Life 2
HeidiSQL 7.0.0.4297 (Version: 7.0)
Heroes & Generals (Version: 1.0.4.6)
Hi-Rez Studios Authenticate and Update Service (Version: 3.0.0.0)
Hitman: Absolution
Intel(R) Manageability Engine Firmware Recovery Agent (Version: 1.0.0.35342)
Intel(R) Management Engine Components (Version: 8.0.1.1399)
Intel(R) USB 3.0 eXtensible Host Controller Driver (Version: 1.0.3.214)
Intel® Trusted Connect Service Client (Version: 1.23.219.2)
Java 7 Update 45 (Version: 7.0.450)
Java Auto Updater (Version: 2.1.9.8)
Java SE Development Kit 7 Update 11 (Version: 1.7.0.110)
Java(TM) 7 Update 3 (64-bit) (Version: 7.0.30)
Java(TM) SE Development Kit 7 Update 3 (64-bit) (Version: 1.7.0.30)
JavaFX 2.0.3 SDK (64-bit) (Version: 2.0.3)
JavaFX 2.2.7 (64-bit) (Version: 2.2.7)
JC2-MP version 0.0.14 (Build 481) (Version: 0.0.14 (Build 481))
Junk Mail filter update (Version: 16.4.3505.0912)
Just Cause 2
KeyScrambler (Version: 2.9.3.0)
Killing Floor
Killing Floor Mod: Defence Alliance 2
Left 4 Dead 2
Loadout
MapleStory
Medal of Honor(TM) Multiplayer
Medal of Honor™ Warfighter (Version: 1.0.0.3)
Microsoft .NET Compact Framework 3.5 (Version: 3.5.7283)
Microsoft .NET Framework 4 Multi-Targeting Pack (Version: 4.0.30319)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Chart Controls for Microsoft .NET Framework 3.5 (Version: 3.5.30730.0)
Microsoft Games for Windows - LIVE Redistributable (Version: 3.5.92.0)
Microsoft Games for Windows Marketplace (Version: 3.5.50.0)
Microsoft Help Viewer 1.1 (Version: 1.1.40219)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft SkyDrive (Version: 16.4.6013.0910)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft SQL Server 2008 R2 Management Objects (Version: 10.50.1750.9)
Microsoft SQL Server Compact 3.5 SP2 ENU (Version: 3.5.8080.0)
Microsoft SQL Server Compact 3.5 SP2 x64 ENU (Version: 3.5.8080.0)
Microsoft SQL Server System CLR Types (Version: 10.50.1750.9)
Microsoft Visual Basic 2010 Express - ENU (Version: 10.0.40219)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x64 Runtime - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Runtime - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (Version: 11.0.60610.1)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (Version: 11.0.50727.1)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.60610 (Version: 11.0.60610)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.60610 (Version: 11.0.60610)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual Studio 2010 ADO.NET Entity Framework Tools (Version: 10.0.40219)
Microsoft Visual Studio 2010 Express Prerequisites x64 - ENU (Version: 10.0.40219)
Microsoft Visual Studio 2010 Service Pack 1 (Version: 10.0.40219)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.40303)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.40308)
Microsoft XNA Framework Redistributable 4.0 (Version: 4.0.20823.0)
MicroVolts
Moonbase Alpha
Movie Maker (Version: 16.4.3505.0912)
Mozilla Firefox 15.0 (x86 en-US) (Version: 15.0)
Mozilla Firefox 15.0.1 (x86 en-US) (Version: 15.0.1)
Mozilla Maintenance Service (Version: 15.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSVCRT110 (Version: 16.4.1108.0727)
MSVCRT110_amd64 (Version: 16.4.1109.0912)
MySQL Workbench 5.2 CE (Version: 5.2.39)
NetBeans IDE 7.0.1 (Version: 7.0.1)
Nexon Game Manager
Norton AntiVirus (Version: 20.4.0.40)
Notepad++ (Version: 6.2.2)
NVIDIA 3D Vision Driver 331.65 (Version: 331.65)
NVIDIA Control Panel 331.65 (Version: 331.65)
NVIDIA GeForce Experience 1.7 (Version: 1.7)
NVIDIA Graphics Driver 331.65 (Version: 331.65)
NVIDIA HD Audio Driver 1.3.26.4 (Version: 1.3.26.4)
NVIDIA Install Application (Version: 2.1002.140.952)
NVIDIA LED Visualizer 1.0 (Version: 1.0)
NVIDIA PhysX (Version: 9.13.0725)
NVIDIA PhysX System Software 9.13.0725 (Version: 9.13.0725)
NVIDIA ShadowPlay 9.3.16 (Version: 9.3.16)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.13.3165)
NVIDIA Update 9.3.16 (Version: 9.3.16)
NVIDIA Update Components (Version: 9.3.16)
NVIDIA Virtual Audio 1.2.9 (Version: 1.2.9)
Orbit Downloader
Origin (Version: 9.0.2.2064)
Pando Media Booster (Version: 2.6.0.8)
PAYDAY 2
PAYDAY 2 Beta
PAYDAY: The Heist
Penny Arcade's On the Rain-Slick Precipice of Darkness 3
Photo Gallery (Version: 16.4.3505.0912)
Platform (Version: 1.39)
POSTAL 2 Complete
PunkBuster Services (Version: 0.993)
puush (Version: 1.0.0.0)
Rising Storm/Red Orchestra 2 Multiplayer
ROBLOX Player
Saints Row: The Third
Scarlet Blade
SHIELD Streaming (Version: 1.6.34)
SimCity™ (Version: 1.0.0.0)
Skype Click to Call (Version: 6.13.13771)
Skype™ 6.10 (Version: 6.10.104)
Smite (Version: 0.1.1543.1)
Sniper Elite: Nazi Zombie Army
Source SDK Base 2007
Speccy (Version: 1.21)
Star Wars - Battlefront II
Steam (Version: 1.0.0.0)
Surgeon Simulator 2013
Synaptics Pointing Device Driver (Version: 15.3.43.0)
System Requirements Lab CYRI (Version: 5.0.6.0)
Team Fortress 2
TeamSpeak 3 Client (Version: 3.0.13)
TeamViewer 8 (Version: 8.0.19045)
Terraria
The Showdown Effect
The War Z
Toontown Invasion Notification (Version: 2.20.50.379)
Toontown Keep-Alive (Version: 2.50.20.193)
TortoiseSVN 1.7.11.23600 (64 bit) (Version: 1.7.23600)
Total War: ROME II
Total War: Rome II Additional Depots
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Ventrilo Client for Windows x64 (Version: 3.0.8.0)
VIA Platform Device Manager (Version: 1.39)
Visual Studio 2010 Tools for SQL Server Compact 3.5 SP2 ENU (Version: 4.0.8080.0)
War of the Roses Balance Beta
War Thunder Launcher 1.0.1.185
Warframe
Windows Live Communications Platform (Version: 16.4.3505.0912)
Windows Live Essentials (Version: 16.4.3505.0912)
Windows Live Family Safety (Version: 16.4.3505.0912)
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0)
Windows Live Installer (Version: 16.4.3505.0912)
Windows Live Mail (Version: 16.4.3505.0912)
Windows Live Messenger (Version: 16.4.3505.0912)
Windows Live MIME IFilter (Version: 16.4.3505.0912)
Windows Live Photo Common (Version: 16.4.3505.0912)
Windows Live PIMT Platform (Version: 16.4.3505.0912)
Windows Live SOXE (Version: 16.4.3505.0912)
Windows Live SOXE Definitions (Version: 16.4.3505.0912)
Windows Live UX Platform (Version: 16.4.3505.0912)
Windows Live UX Platform Language Pack (Version: 16.4.3505.0912)
Windows Live Writer (Version: 16.4.3505.0912)
Windows Live Writer Resources (Version: 16.4.3505.0912)
WinFlash (Version: 2.41.0)
WinRAR 4.20 (32-bit) (Version: 4.20.0)
Wireless Console 3 (Version: 3.0.27)
World of Tanks

========================= Memory info: ===================================

Percentage of memory in use: 20%
Total physical RAM: 8151.91 MB
Available physical RAM: 6485.68 MB
Total Pagefile: 16301.99 MB
Available Pagefile: 14643 MB
Total Virtual: 4095.88 MB
Available Virtual: 3969.47 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:906.78 GB) (Free:211.36 GB) NTFS
2 Drive d: (Recovery) (Fixed) (Total:24.41 GB) (Free:15.84 GB) NTFS

========================= Users: ========================================

User accounts for \\LOCUZT-PC

Administrator            Guest                    Locuzt                   
UpdatusUser              


**** End of log ****


#4 jhayz

jhayz

  • BC Advisor
  • 6,922 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:10:50 AM

Posted 27 November 2013 - 11:53 PM

Will post back later ASAP. Just needed to go as of now. :thumbup2:


Tekken
 


#5 jhayz

jhayz

  • BC Advisor
  • 6,922 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:10:50 AM

Posted 28 November 2013 - 12:56 AM

Please remove Norton using the Removal Tool. Since speccy is not available, can you post the motherboard and or computer model along with your installed video card next time?

 

With regards to the Security Prompt please see this link.

 


Tekken
 


#6 Drakeon

Drakeon
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:08:50 PM

Posted 28 November 2013 - 03:30 AM

 

Please remove Norton using the Removal Tool. Since speccy is not available, can you post the motherboard and or computer model along with your installed video card next time?

 

With regards to the Security Prompt please see this link.

 

 

 

 

I managed to get the Speccy link you requested.  Here it is: http://speccy.piriform.com/results/8qdNF5a7YySWngHHeNQPbNh



#7 jhayz

jhayz

  • BC Advisor
  • 6,922 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:10:50 AM

Posted 28 November 2013 - 04:29 AM

:step1: Is this your Asus Laptop Model? - http://www.asus.com/ROG_ROG/G75VW/

 

:step2: What particular video drivers did you install? It looks like its from Nvidia support site according to your drivers version (331). The direct NVidia custom drivers for your onboard GPU is available at Asus http://www.asus.com/ROG_ROG/G75VW/#support Make sure to use custom install if available or see Display Driver Uninstaller.

 

:step3: There is also a BIOS update available for your Asus laptop Windows 7 Operating system. Check your Asus software updater or go directly to the support site. *see same link

 

:exclame: http://en.wikipedia.org/wiki/S.M.A.R.T.

C5 Current Pending Sector Count: 100 (100) Data 0000000016

 

According to SMART hard drive readings, there are unstable/bad sectors that needs to be corrected but as we always tell here at Bleeping Computer, Always make a complete backup of your documents on whatever situation. To run a disk check and correct bad sectors, please follow this link tutorial on how to use Windows error checking utility. A log may be presented, so please post the results on your next reply.


Edited by jhayz, 28 November 2013 - 04:31 AM.

Tekken
 


#8 Drakeon

Drakeon
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:08:50 PM

Posted 28 November 2013 - 06:47 AM

My computer seems to be working fine after doing everything you suggested.  Thank you very much!



#9 jhayz

jhayz

  • BC Advisor
  • 6,922 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:10:50 AM

Posted 28 November 2013 - 06:55 PM

You're Welcome and thank you for posting back the positive results. :)


Tekken
 


#10 Drakeon

Drakeon
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:08:50 PM

Posted 01 December 2013 - 06:30 AM

The problem seems to be back again.  This time, it only happens when I am idle or opening Steam.


Edited by Drakeon, 01 December 2013 - 08:01 AM.


#11 jhayz

jhayz

  • BC Advisor
  • 6,922 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:10:50 AM

Posted 01 December 2013 - 06:18 PM

Try reinstalling/updating your audio drivers and if the problem persist, reinstall your steam software and clear any profiles folder along with. It's also worth checking if disabling or removing Norton in the mix just to check on the difference.


Tekken
 


#12 Drakeon

Drakeon
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:08:50 PM

Posted 02 December 2013 - 05:12 AM

Try reinstalling/updating your audio drivers and if the problem persist, reinstall your steam software and clear any profiles folder along with. It's also worth checking if disabling or removing Norton in the mix just to check on the difference.

I reinstalled Steam and I can now access it without crashing, but Windows still goes unresponsive when I am idle.  I also have updated my audio drivers and removed Norton.



#13 KingdomSeeker

KingdomSeeker

  • Members
  • 458 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:50 PM

Posted 02 December 2013 - 09:42 AM

I had the same problem recently and by uninstalling the new version of Firefox solved it.



#14 jhayz

jhayz

  • BC Advisor
  • 6,922 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:10:50 AM

Posted 02 December 2013 - 06:12 PM

Try turning off sleep mode (Never) functions in your Power Options settings. Under Advanced Power Settings, put graphics in Maximum and then check the difference.


Tekken
 


#15 Drakeon

Drakeon
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:08:50 PM

Posted 03 December 2013 - 04:42 AM

I tried to install a game and now my computer goes unresponsive on start-up.  I can't test to see if turning off sleep mode works now...






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users