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Could not install Office error appears

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#1 iugreen


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Posted 27 November 2013 - 09:25 PM


After our service upgrade we have not been able to install the newest version of Lync from the software section of MOP. Each time I attempt to install it gets to about 11% and fails with either the following messages that I am attaching the screenshot of. I am able to install correctly if I go on the Microsoft downloads site and download Lync basic 2013 from there.

I have tried repairing office\running the O15CTRRemove file\re-downloading the installer.

We ran into a problem


Sorry, we couldn’t install Office

We ran into a problem. Please try installing Office again

Edited by hamluis, 28 November 2013 - 09:07 AM.
Moved from Win 7 to Business Applications - Hamluis.

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#2 hamluis



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Posted 28 November 2013 - 09:06 AM

<<...am able to install correctly if I go on the Microsoft downloads site and download Lync basic 2013 from there.>>


I guess that I am not understanding your topic.  What is MOP and why are you downloading MS software from it?



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