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single web page will not load


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#1 hispaladin

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Posted 27 November 2013 - 04:02 PM

I have a single webpage on a clients computer that will not load and I am at a loss as to why.  Everyone else in the building, hooked up to the same network can access it fine and sometimes the page even loads halfway then just stops.  It is a website that allows users to log into our citrix environment.  This user was able to log into the site fine a few days ago but yesterday and today it will not load for him.  I have tried clearing the browser cache and tried loading it in IE and firefox to no avail.  any other ideas what to do?  He is running windows 7 btw.



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#2 hispaladin

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Posted 03 December 2013 - 10:58 AM

Ok so I managed to get the system working properly again.  I uninstalled and reinstalled both IE and firefox and that solved the problem.



#3 KingdomSeeker

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Posted 09 December 2013 - 11:21 PM

Amazing how the friend can be the enemy. lol. That's why I love computer technology, everyday is something new.






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