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Help - Can't connect to homegroup


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#1 blenny

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Posted 27 November 2013 - 03:22 PM

Would appreciate any help.  Cannot connect to any homegroup etc.

 

Have full internet connection. Have 2 or 3 other PC's/tablets/media players that can't connect to any homegroup.  This PC (problem) was used to set up the original homegroup. 

 

In the Advanced sharing settings, I'm unable to turn on network discovery.  I can select it and "save changes" but changes don't keep next time I reenter window.

 

Had a virus a few months ago - fixed.  Running NoD32.  Wonder if that is blocking it.  Also have a NAS that I am unable to "find" on the network.  Would dearly love to get that running and have file sharing between all PC's and NAS.

 

Any help would be amazing - best regards!



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#2 CaveDweller2

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Posted 27 November 2013 - 05:59 PM

I hate homegroup. So I'd get rid of it. Just share the stuff you want to share without security to begin with then add it in after you know it works. So if it breaks the sharing you know what did it. Not going to give instructions here when you can just google "file sharing..." for whatever OS's you have. 

 

I've found homgroup to be buggy and not worth messing with when you can do the whole thing in 5 mins, reboot, and it works.


Hope this helps thumbup.gif

Associate in Applied Science - Network Systems Management - Trident Technical College


#3 blenny

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Posted 27 November 2013 - 06:08 PM

Thanks for your response CaveDweller  - Wish I was an expert on this but I'm not.   

 

In the past - I had the NAS working but it kept dropping.  Had a hard link short cut to the desktop - same with the other PC's etc.  Never had a MAC address either.  Right now none of them are working. 

 

I've already checked out Windows suggestions - to no help.  Followed all help tutorials etc.  Check online.  Tried to turn on in the Advanced sharing Settings.  Whether it's a HomeGroup or something else - this PC seems to be locked for sharing.

 

Best Regards


Edited by blenny, 27 November 2013 - 06:13 PM.


#4 jhayz

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Posted 27 November 2013 - 11:09 PM

Lets try this

Download then runFarbar Service Scanner and checkmark all boxes.
Click Scan and then a Notepad text will open. Copy-Paste the report on your next reply.


Tekken
 


#5 blenny

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Posted 28 November 2013 - 09:49 AM

Farbar Service Scanner Version: 23-11-2013
Ran by Brian (administrator) on 28-11-2013 at 08:48:23
Running from "C:\Users\Brian\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============

Firewall Disabled Policy:
==================
"HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile" registry key does not exist.

System Restore:
============

System Restore Disabled Policy:
========================

Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============

Other Services:
==============
Checking FirewallRules of SharedAccess: ATTENTION!=====> Unable to open "SharedAccess\Defaults\FirewallPolicy\FirewallRules" registry key. The key does not exist.

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit

**** End of log ****



#6 blenny

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Posted 28 November 2013 - 09:50 AM

Appreciate the help jhayz! 



#7 jhayz

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Posted 28 November 2013 - 07:19 PM

Download Windows Repair (all in one) from this site

Install the program then run it.

Go to Step 2 and allow it to run CheckDisk by clicking on Do It button:

p22001645.gif



Once that is done then go to Step 3 and allow it to run System File Check by clicking on Do It button:

p22001646.gif


Go to Step 4 and under "System Restore" click on Create button:

p22001644.gif


Go to Start Repairs tab and click Start button.

p22001166.gif


Please ensure that ONLY items seen in the image below are ticked as indicated (they're all checked by default):

p22001647.gif

Click on box next to the Restart System when Finished. Then click on Start
 


Tekken
 


#8 JohnnyJammer

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Posted 28 November 2013 - 07:22 PM

try running these commands

sc query HomeGroupListener
sc query HomeGroupProvider

they should both have the state of RUNNING.

if not then start them by using

sc start HomeGroupListener
sc start HomeGroupProvider

For more detailed information run this command in Dos prompt

wmic service where name="HomeGroupListener" get /all /format:list
 
OR
 
wmic service where name="HomeGroupProvider" get /all /format:list

Also make sure you have SSDP service running as well, to check run

wmic service where name="SSDPSRV" get /all /format:list

Remember to check the State=Running


Edited by JohnnyJammer, 28 November 2013 - 07:22 PM.


#9 blenny

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Posted 29 November 2013 - 09:39 AM

jhayz - thanks!  I have completed all of the process you've provided.  Just looking briefly it may have solved the issues.  Before I dive in further to be 100% sure is there anything else I should do?  Or perhaps a quick way to check from your end making sure things are perfect?

 

 

Best Regards and really appreciate the help!



#10 blenny

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Posted 29 November 2013 - 09:41 AM

And may I ask - What is the BEST (and easiest) to set up sharing in Win 7 - homegroups?  The best way to get all wireless devices talking amongst themselves?  A NAS/media players/android devices?

 

Thanks!



#11 jhayz

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Posted 29 November 2013 - 09:06 PM

Before I dive in further to be 100% sure is there anything else I should do?  Or perhaps a quick way to check from your end making sure things are perfect?

 

Are all network sharing access available or resolved? The new FSS logs may help.

What is the BEST (and easiest) to set up sharing in Win 7 - homegroups?

 

There is a straight forward Windows 7 homegroup tutorial but you might wanna read the difference between homegroup and Workgroup setups. See also Windows 7 homegroup setup.


Tekken
 


#12 blenny

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Posted 30 November 2013 - 05:08 PM

I believe everything is up and running - network discovery now works and a homegroup is made.  Now to get all the other devices connected.  Appreciate all the help!!

 

 

Farbar Service Scanner Version: 23-11-2013
Ran by Brian (administrator) on 30-11-2013 at 15:23:03
Running from "C:\Users\Brian\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============

Firewall Disabled Policy:
==================

System Restore:
============

System Restore Disabled Policy:
========================

Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============

Other Services:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit

**** End of log ****



#13 jhayz

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Posted 30 November 2013 - 09:51 PM

:thumbup2:


Tekken
 





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