"An error has occurred in the program during initialization. If this problem continues, please contact your system administrator.
Error code: 0x80073b01"
(note: I AM the administrator)
[Obviously, I'm not a computer tech, but I do know how to do a few things on it! Computer logs may as well be written in a foreign language, because I don't understand them. BUT, I WILL "pay attention and follow instructions" if someone has time to assist me!]
I've been reading some of the instructions, but most seem to boil down to (MY words, not yours!): don't make the problem worse by trying to fix what you know little/nothing about! ... so I haven't.
HP Pavilion notebook
Windows Vista 64-bit
(I HAD been using BitDefender, until a couple years ago when they release a BAD update and crashed my system. With their limited help, I got most of it working again, BUT they said to get FULL working back, I needed to re-format. I'm NOT comfortable doing that, so I've been dealing with it. The HP systems that I KNOW don't work are: HP Support Assistant and Media Smart.)
I stopped using BitDefender and went to Microsoft Security Essentials.
About 11/4/2013, I can't recall what wasn't working but, from a Microsoft online scan, found out I had:
I downloaded the 32- and 64-bit removal tools, double-checked my system and used the 64-bit tool. After following the instructions on it, everything seemed fine. I re-scanned using the Microsoft online scan. It reported my machine was "clean." Then I did a full scan using MS Essentials. It listed several "Sirefef" files in Quarantine. I didn't know how to remove them and thought they'd been "contained" and I was safe again.
(I'm not on my computer daily, but everytime I get on it, my first action is to open MS Essentials and do an update, then a full scan.)
Earlier this week, I got on computer and noticed my MS Essentials icon wasn't showing in the tray down by the clock. I tried to open it through the "start" button. Each time, I'd get the above message.
I noticed one person posting here instructing someone to right-click and try to open MS Essentials. I tried that, and got the same error message.
If someone has time to try to walk me through this, I, would appreciate it! I'm in the US, and tomorrow is Thanksgiving (a day that traditionally means meals and family), so I'll check back this afternoon and again Saturday, 11/30/13. I'll also try to check on Sunday, 12/1/13.
Thanks in advance! If you need more info to assist, please let me know!