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Photo

Optimizer Pro and conduit search removal attempt -- post mortem


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6 replies to this topic

#1 The Wren

The Wren

  • Members
  • 16 posts
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  •  
  • Local time:03:08 AM

Posted 27 November 2013 - 01:47 AM

Hello,

 

I am currently visiting my parents, and my Mom asked me to look into her laptop, which was causing problems.  A program called Optimizer Pro was displaying strange warnings, and something called conduit search had hijacked her browser.  I started by uninstalling a number of programs that had been unintentionally installed, and after searching around for further removal instructions, opted to continue with the following steps:

1) ran AdwCleaner

2) installed and ran MalwareBytes antimalware

3) installed and ran SuperAntiSpyware Free Edition

4) ran JRT (Junkware removal tool)

 

There were a number of items caught and removed by each of these tools, including PUP.Optional.ScorpionSaver (found by MBAM), which I had not heard of before.  I then thought it would be a good idea to follow up with a post here.  Any additional assistance you could provide would be greatly appreciated.

 

Thank you in advance for your help.

-- The Wren

DDS.txt follows:

----------

DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 10.0.9200.16736
Run by Ruth Ann at 1:02:51 on 2013-11-27
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.1916.503 [GMT -5:00]
.
AV: Norton Internet Security *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\windows\system32\taskhost.exe
C:\windows\system32\Dwm.exe
C:\Program Files\Utilities\SUPERAntiSpyware\SASCORE64.EXE
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\CONEXANT\cAudioFilterAgent\cAudioFilterAgent64.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
C:\Program Files\Utilities\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Level Quality Watcher\v1.01\levelqualitywatcher64.exe
C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe
C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\TODDSrv.exe
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\AOL\1293299583\ee\aolsoftware.exe
C:\windows\system32\igfxext.exe
C:\windows\system32\igfxsrvc.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\windows\system32\wuauclt.exe
C:\windows\explorer.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\windows\system32\prevhost.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\windows\system32\NOTEPAD.EXE
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearch Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=TSND&bmod=TSND
uDefault_Search_URL = hxxp://www.google.com/ie
uProxyOverride = <-loopback>
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mWinlogon: Userinit = userinit.exe,
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ips\ipsbho.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\coieplg.dll
TB: AOL Toolbar: {BA00B7B1-0351-477A-B948-23E3EE5A73D4} - 
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\coieplg.dll
TB: AOL Toolbar: {ba00b7b1-0351-477a-b948-23e3ee5a73d4} - 
uRun: [SUPERAntiSpyware] C:\Program Files\Utilities\SUPERAntiSpyware\SUPERAntiSpyware.exe
mRun: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [HostManager] C:\Program Files (x86)\Common Files\AOL\1293299583\ee\AOLSoftware.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
TCP: NameServer = 8.8.8.8,8.8.4.4
TCP: NameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{1FD04B8E-E50B-45F7-A736-AD8CFC5FC1EE} : NameServer = 8.8.8.8,8.8.4.4
TCP: Interfaces\{2585D055-59EA-40DD-995E-95954106D74B} : NameServer = 8.8.8.8,8.8.4.4
TCP: Interfaces\{2585D055-59EA-40DD-995E-95954106D74B} : DHCPNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{2585D055-59EA-40DD-995E-95954106D74B}\14E64627F696461405 : DHCPNameServer = 192.168.43.1
TCP: Interfaces\{2585D055-59EA-40DD-995E-95954106D74B}\3516E6460244F6C6C6162702949494 : DHCPNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{2585D055-59EA-40DD-995E-95954106D74B}\3516E6460244F6C6C61627029494940264C6F6F6270263 : NameServer = 8.8.8.8,8.8.4.4
TCP: Interfaces\{2585D055-59EA-40DD-995E-95954106D74B}\3516E6460244F6C6C61627029494940264C6F6F6270263 : DHCPNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{2585D055-59EA-40DD-995E-95954106D74B}\651627965647970234F6572747 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{2585D055-59EA-40DD-995E-95954106D74B}\742555D40595F5745554354535 : DHCPNameServer = 192.168.200.7 192.168.200.25
TCP: Interfaces\{2585D055-59EA-40DD-995E-95954106D74B}\D496368656C6C656 : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{846ee342-7039-11de-9d20-806e6f6e6963} : NameServer = 8.8.8.8,8.8.4.4
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.57\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\x64\TOSHIBAMediaControllerIE.dll
x64-Run: [IgfxTray] C:\windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\windows\System32\igfxpers.exe
x64-Run: [cAudioFilterAgent] C:\Program Files\Conexant\cAudioFilterAgent\cAudioFilterAgent64.exe
x64-Run: [SmartAudio] C:\Program Files\CONEXANT\SAII\SAIICpl.exe /t
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [TPwrMain] C:\Program Files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE
x64-Run: [SmoothView] C:\Program Files (x86)\Toshiba\SmoothView\SmoothView.exe
x64-Run: [00TCrdMain] C:\Program Files (x86)\TOSHIBA\FlashCards\TCrdMain.exe
x64-Run: [TosVolRegulator] C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe
x64-Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe
x64-Run: [TosReelTimeMonitor] C:\Program Files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;C:\windows\System32\drivers\NISx64\1404000.028\symds64.sys [2013-6-17 493656]
R0 SymEFA;Symantec Extended File Attributes;C:\windows\System32\drivers\NISx64\1404000.028\symefa64.sys [2013-6-17 1139800]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.3.1.22\Definitions\BASHDefs\20131114.001\BHDrvx64.sys [2013-11-18 1524824]
R1 ccSet_NIS;Norton Internet Security Settings Manager;C:\windows\System32\drivers\NISx64\1404000.028\ccsetx64.sys [2013-6-17 169048]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.3.1.22\Definitions\IPSDefs\20131126.001\IDSviA64.sys [2013-11-26 521816]
R1 SASDIFSV;SASDIFSV;C:\Program Files\Utilities\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]
R1 SASKUTIL;SASKUTIL;C:\Program Files\Utilities\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]
R1 SymIRON;Symantec Iron Driver;C:\windows\System32\drivers\NISx64\1404000.028\ironx64.sys [2013-6-17 224416]
R1 SymNetS;Symantec Network Security WFP Driver;C:\windows\System32\drivers\NISx64\1404000.028\symnets.sys [2013-6-17 433752]
R2 !SASCORE;SAS Core Service;C:\Program Files\Utilities\SUPERAntiSpyware\SASCore64.exe [2013-10-10 144152]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2013-4-22 822504]
R2 Level Quality Watcher;Level Quality Watcher;C:\Program Files\Level Quality Watcher\v1.01\levelqualitywatcher64.exe run options=01110010000000000000000000000000 sourceguid=422332B5-F3A6-47F6-93EF-792299EF24DC --> C:\Program Files\Level Quality Watcher\v1.01\levelqualitywatcher64.exe run options=01110010000000000000000000000000 sourceguid=422332B5-F3A6-47F6-93EF-792299EF24DC [?]
R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccsvchst.exe [2013-6-17 144368]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2013-6-26 523944]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-11-20 137648]
R3 FwLnk;FwLnk Driver;C:\windows\System32\drivers\FwLnk.sys [2010-11-16 9216]
R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\windows\System32\drivers\L1C62x64.sys [2011-4-20 169584]
R3 Sftfs;Sftfs;C:\windows\System32\drivers\Sftfslh.sys [2013-6-26 767144]
R3 Sftplay;Sftplay;C:\windows\System32\drivers\Sftplaylh.sys [2013-6-26 273576]
R3 Sftredir;Sftredir;C:\windows\System32\drivers\Sftredirlh.sys [2013-6-26 28840]
R3 Sftvol;Sftvol;C:\windows\System32\drivers\Sftvollh.sys [2013-6-26 23208]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2013-6-26 207528]
R3 TMachInfo;TMachInfo;C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2010-11-16 54136]
R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-2-5 137560]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 iWinTrusted;iWinTrusted;C:\Program Files (x86)\iWin Games\iWinTrusted.exe [2011-4-8 176848]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\System32\drivers\RtsUStor.sys [2010-11-16 232992]
S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2011-7-2 59392]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2010-12-23 1255736]
.
=============== Created Last 30 ================
.
2013-11-27 05:16:52 -------- d-----w- C:\windows\ERUNT
2013-11-27 02:17:35 -------- d-----w- C:\Users\Ruth Ann\AppData\Roaming\SUPERAntiSpyware.com
2013-11-27 02:16:42 -------- d-----w- C:\ProgramData\SUPERAntiSpyware.com
2013-11-27 02:16:02 -------- d-----w- C:\Program Files\Utilities
2013-11-26 21:29:31 -------- d-----w- C:\Users\Ruth Ann\AppData\Roaming\Malwarebytes
2013-11-26 21:27:54 -------- d-----w- C:\ProgramData\Malwarebytes
2013-11-26 21:27:52 25928 ----a-w- C:\windows\System32\drivers\mbam.sys
2013-11-26 21:27:52 -------- d-----w- C:\Program Files (x86)\Utilities
2013-11-26 16:46:19 -------- d-----w- C:\AdwCleaner
2013-11-26 16:36:58 -------- d---a-w- C:\.Trash-999
2013-11-26 16:15:27 -------- d-----w- C:\InstallFiles
2013-11-19 22:31:25 439296 ----a-w- C:\windows\System32\AdpeakProxy64.dll
2013-11-19 22:31:21 338944 ----a-w- C:\windows\SysWow64\AdpeakProxy.dll
2013-11-18 20:56:01 -------- d-----w- C:\Users\Ruth Ann\AppData\Local\Programs
2013-11-18 20:55:50 -------- d-----w- C:\temp
2013-11-18 20:55:45 -------- d-----w- C:\Program Files\Level Quality Watcher
2013-11-18 20:54:42 -------- d-----w- C:\Program Files (x86)\sp
2013-11-14 04:30:03 1474048 ----a-w- C:\windows\System32\crypt32.dll
2013-11-14 04:30:03 1168384 ----a-w- C:\windows\SysWow64\crypt32.dll
2013-11-14 04:30:00 497152 ----a-w- C:\windows\System32\drivers\afd.sys
.
==================== Find3M  ====================
.
2013-10-12 08:45:20 2241536 ----a-w- C:\windows\System32\wininet.dll
2013-10-12 08:43:37 3959808 ----a-w- C:\windows\System32\jscript9.dll
2013-10-12 08:43:32 67072 ----a-w- C:\windows\System32\iesetup.dll
2013-10-12 08:43:32 136704 ----a-w- C:\windows\System32\iesysprep.dll
2013-10-12 07:03:50 1767936 ----a-w- C:\windows\SysWow64\wininet.dll
2013-10-12 07:02:33 2877952 ----a-w- C:\windows\SysWow64\jscript9.dll
2013-10-12 07:02:29 61440 ----a-w- C:\windows\SysWow64\iesetup.dll
2013-10-12 07:02:29 109056 ----a-w- C:\windows\SysWow64\iesysprep.dll
2013-10-12 06:35:26 2706432 ----a-w- C:\windows\System32\mshtml.tlb
2013-10-12 06:08:58 2706432 ----a-w- C:\windows\SysWow64\mshtml.tlb
2013-10-12 05:44:38 89600 ----a-w- C:\windows\System32\RegisterIEPKEYs.exe
2013-10-12 05:15:39 71680 ----a-w- C:\windows\SysWow64\RegisterIEPKEYs.exe
2013-10-12 02:30:42 830464 ----a-w- C:\windows\System32\nshwfp.dll
2013-10-12 02:29:21 859648 ----a-w- C:\windows\System32\IKEEXT.DLL
2013-10-12 02:29:08 324096 ----a-w- C:\windows\System32\FWPUCLNT.DLL
2013-10-12 02:03:08 656896 ----a-w- C:\windows\SysWow64\nshwfp.dll
2013-10-12 02:01:25 216576 ----a-w- C:\windows\SysWow64\FWPUCLNT.DLL
2013-10-08 23:54:34 71048 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-10-08 23:54:34 692616 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe
2013-10-08 23:54:25 17813896 ----a-w- C:\windows\SysWow64\FlashPlayerInstaller.exe
2013-10-04 02:28:31 190464 ----a-w- C:\windows\System32\SmartcardCredentialProvider.dll
2013-10-04 02:25:17 197120 ----a-w- C:\windows\System32\credui.dll
2013-10-04 02:24:49 1930752 ----a-w- C:\windows\System32\authui.dll
2013-10-04 01:58:50 152576 ----a-w- C:\windows\SysWow64\SmartcardCredentialProvider.dll
2013-10-04 01:56:25 168960 ----a-w- C:\windows\SysWow64\credui.dll
2013-10-04 01:56:00 1796096 ----a-w- C:\windows\SysWow64\authui.dll
2013-10-03 02:23:48 404480 ----a-w- C:\windows\System32\gdi32.dll
2013-10-03 02:00:44 311808 ----a-w- C:\windows\SysWow64\gdi32.dll
2013-09-25 02:26:40 95680 ----a-w- C:\windows\System32\drivers\ksecdd.sys
2013-09-25 02:26:40 154560 ----a-w- C:\windows\System32\drivers\ksecpkg.sys
2013-09-25 02:23:33 28672 ----a-w- C:\windows\System32\sspisrv.dll
2013-09-25 02:23:33 135680 ----a-w- C:\windows\System32\sspicli.dll
2013-09-25 02:23:01 28160 ----a-w- C:\windows\System32\secur32.dll
2013-09-25 02:22:59 340992 ----a-w- C:\windows\System32\schannel.dll
2013-09-25 02:21:50 307200 ----a-w- C:\windows\System32\ncrypt.dll
2013-09-25 02:21:07 1447936 ----a-w- C:\windows\System32\lsasrv.dll
2013-09-25 01:58:17 96768 ----a-w- C:\windows\SysWow64\sspicli.dll
2013-09-25 01:57:26 22016 ----a-w- C:\windows\SysWow64\secur32.dll
2013-09-25 01:57:24 247808 ----a-w- C:\windows\SysWow64\schannel.dll
2013-09-25 01:56:42 220160 ----a-w- C:\windows\SysWow64\ncrypt.dll
2013-09-25 01:03:24 30720 ----a-w- C:\windows\System32\lsass.exe
2013-09-08 02:30:37 1903552 ----a-w- C:\windows\System32\drivers\tcpip.sys
2013-09-08 02:27:14 327168 ----a-w- C:\windows\System32\mswsock.dll
2013-09-08 02:03:58 231424 ----a-w- C:\windows\SysWow64\mswsock.dll
2013-09-07 17:40:30 58696 ----a-w- C:\windows\SysWow64\AOLParconLink.exe
2013-09-07 17:20:39 348160 ----a-w- C:\windows\SysWow64\msvcr71.dll
2013-09-07 17:20:37 499712 ----a-w- C:\windows\SysWow64\msvcp71.dll
2013-09-04 12:12:11 343040 ----a-w- C:\windows\System32\drivers\usbhub.sys
2013-09-04 12:11:51 325120 ----a-w- C:\windows\System32\drivers\usbport.sys
2013-09-04 12:11:49 99840 ----a-w- C:\windows\System32\drivers\usbccgp.sys
2013-09-04 12:11:43 52736 ----a-w- C:\windows\System32\drivers\usbehci.sys
2013-09-04 12:11:43 30720 ----a-w- C:\windows\System32\drivers\usbuhci.sys
2013-09-04 12:11:42 25600 ----a-w- C:\windows\System32\drivers\usbohci.sys
2013-09-04 12:11:40 7808 ----a-w- C:\windows\System32\drivers\usbd.sys
.
============= FINISH:  1:04:33.71 ===============
 


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#2 nasdaq

nasdaq

  • Malware Response Team
  • 38,756 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:04:08 AM

Posted 30 November 2013 - 10:43 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

--RogueKiller--
  • Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+
==============

Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: Turorial
Link 1
Link 2

IMPORTANT !!! Save ComboFix.exe to your Desktop

1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
3. Do not install any other programs until this if fixed.


How to : Disable Anti-virus and Firewall...
http://www.bleepingcomputer.com/forums/topic114351.html

Double click on ComboFix.exe and follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
Note: Do not mouse click ComboFix's window while it's running. That may cause it to stall

Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
===

Third party programs if not up to date can be the cause of infiltration an infection.

Please restart the computer before running this security check.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
p.s.
If the SecurityCheck program fails to run for any reason, run it as an Administrator.
===

Please paste the logs in your next reply DO NOT ATTACH THEM.
Let me know what problem persists.

#3 The Wren

The Wren
  • Topic Starter

  • Members
  • 16 posts
  • OFFLINE
  •  
  • Local time:03:08 AM

Posted 02 December 2013 - 01:21 AM

Thank you nasdaq,

So far, the laptop has not exhibited any issues since my original post. All three programs have been run, and I am posting the first two requested log files. Awaiting the third one (for Security Check) and will post it as soon as I have it.

-- The Wren

==========================================================================
RKReport results (not sure if this is the right one, as it wasn't sent to me as RKReport[1].txt):
==========================================================================
RogueKiller V8.7.9 _x64_ [Nov 25 2013] by Tigzy
mail : tigzyRKgmailcom
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Ruth Ann [Admin rights]
Mode : Remove -- Date : 12/01/2013 12:08:34
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 7 ¤¤¤
[HJ POL][PUM] HKCU\[...]\System : DisableTaskMgr (0) -> DELETED
[HJ POL][PUM] HKCU\[...]\System : DisableRegistryTools (0) -> DELETED
[HJ SMENU][PUM] HKCU\[...]\Advanced : Start_ShowMyPics (0) -> REPLACED (1)
[HJ SMENU][PUM] HKCU\[...]\Advanced : Start_ShowMyMusic (0) -> REPLACED (1)
[HJ SMENU][PUM] HKCU\[...]\Advanced : Start_ShowSetProgramAccessAndDefaults (0) -> REPLACED (1)
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection : ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts




¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) TOSHIBA MK2555GSXN +++++
--- User ---
[MBR] 6c734f14ea35aba83797653789fe8b29
[BSP] bd6ec9935fe51a5713422f278b35ff6c : Windows Vista MBR Code
Partition table:
0 - [ACTIVE] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 1500 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 3074048 | Size: 227677 Mo
2 - [XXXXXX] NTFS (0x17) [HIDDEN!] Offset (sectors): 469356544 | Size: 9297 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : >
RKreport[0]_S_12012013_120822.txt

==========================================================================
ComboFix results (parents didn't know how to disable the Norton Firewall - hopefully this didn't matter?):
==========================================================================
ComboFix 13-12-01.01 - Ruth Ann 12/01/2013 23:04:10.3.1 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.1916.599 [GMT -5:00]
Running from: c:\users\Ruth Ann\Downloads\ComboFix.exe
AV: Norton Internet Security *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton Internet Security *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
---- Previous Run -------
.
c:\windows\SysWow64\FlashPlayerApp.exe
.
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Service_Level Quality Watcher
.
.
((((((((((((((((((((((((( Files Created from 2013-11-02 to 2013-12-02 )))))))))))))))))))))))))))))))
.
.
2013-12-02 04:11 . 2013-12-02 04:11 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-11-27 05:16 . 2013-11-27 05:16 -------- d-----w- c:\windows\ERUNT
2013-11-27 02:17 . 2013-11-27 02:17 -------- d-----w- c:\users\Ruth Ann\AppData\Roaming\SUPERAntiSpyware.com
2013-11-27 02:16 . 2013-11-27 02:16 -------- d-----w- c:\programdata\SUPERAntiSpyware.com
2013-11-27 02:16 . 2013-11-27 02:16 -------- d-----w- c:\program files\Utilities
2013-11-26 21:29 . 2013-11-26 21:29 -------- d-----w- c:\users\Ruth Ann\AppData\Roaming\Malwarebytes
2013-11-26 21:27 . 2013-11-26 21:27 -------- d-----w- c:\programdata\Malwarebytes
2013-11-26 21:27 . 2013-11-26 21:27 -------- d-----w- c:\program files (x86)\Utilities
2013-11-26 21:27 . 2013-04-04 19:50 25928 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-11-26 16:46 . 2013-11-26 16:52 -------- d-----w- C:\AdwCleaner
2013-11-26 16:36 . 2013-11-26 16:36 -------- d---a-w- C:\.Trash-999
2013-11-26 16:15 . 2013-11-26 21:22 -------- d-----w- C:\InstallFiles
2013-11-19 22:31 . 2013-10-16 15:18 439296 ----a-w- c:\windows\system32\AdpeakProxy64.dll
2013-11-19 22:31 . 2013-10-16 15:18 338944 ----a-w- c:\windows\SysWow64\AdpeakProxy.dll
2013-11-18 20:56 . 2013-11-18 20:56 -------- d-----w- c:\users\Ruth Ann\AppData\Local\Programs
2013-11-18 20:55 . 2013-11-19 22:31 -------- d-----w- C:\temp
2013-11-18 20:55 . 2013-11-18 20:55 -------- d-----w- c:\program files\Level Quality Watcher
2013-11-18 20:54 . 2013-11-18 20:54 -------- d-----w- c:\program files (x86)\sp
2013-11-14 04:30 . 2013-10-05 20:25 1474048 ----a-w- c:\windows\system32\crypt32.dll
2013-11-14 04:30 . 2013-10-05 19:57 1168384 ----a-w- c:\windows\SysWow64\crypt32.dll
2013-11-14 04:30 . 2013-09-28 01:09 497152 ----a-w- c:\windows\system32\drivers\afd.sys
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-11-14 08:53 . 2011-05-02 14:17 82896128 ----a-w- c:\windows\system32\MRT.exe
2013-10-08 23:54 . 2011-07-04 18:27 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-10-08 23:54 . 2013-10-08 20:11 17813896 ----a-w- c:\windows\SysWow64\FlashPlayerInstaller.exe
2013-09-30 17:57 . 2011-10-15 03:10 737072 ----a-w- c:\programdata\Microsoft\eHome\Packages\SportsV2\SportsTemplateCore\Microsoft.MediaCenter.Sports.UI.dll
2013-09-30 17:56 . 2011-04-13 19:12 2876528 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\UpdateableMarkup-2\markup.dll
2013-09-30 17:56 . 2011-02-15 21:27 42776 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\dSM-2\StartResources.dll
2013-09-30 17:56 . 2011-03-04 21:07 539984 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight-2\SpotlightResources.dll
2013-09-28 21:13 . 2011-12-17 18:33 737072 ----a-w- c:\programdata\Microsoft\eHome\Packages\SportsV2\SportsTemplateCore-2\Microsoft.MediaCenter.Sports.UI.dll
2013-09-28 21:12 . 2011-03-17 15:02 2876528 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\UpdateableMarkup\markup.dll
2013-09-28 21:12 . 2011-02-15 20:27 42776 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\dSM\StartResources.dll
2013-09-28 21:12 . 2011-02-15 20:27 539984 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight\SpotlightResources.dll
2013-09-08 02:30 . 2013-10-08 20:26 1903552 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-09-08 02:27 . 2013-10-08 20:26 327168 ----a-w- c:\windows\system32\mswsock.dll
2013-09-08 02:03 . 2013-10-08 20:26 231424 ----a-w- c:\windows\SysWow64\mswsock.dll
2013-09-07 17:40 . 2010-12-25 17:54 58696 ----a-w- c:\windows\SysWow64\AOLParconLink.exe
2013-09-07 17:20 . 2013-09-07 17:20 348160 ----a-w- c:\windows\SysWow64\msvcr71.dll
2013-09-07 17:20 . 2013-09-07 17:20 499712 ----a-w- c:\windows\SysWow64\msvcp71.dll
2013-09-04 12:12 . 2013-10-08 20:24 343040 ----a-w- c:\windows\system32\drivers\usbhub.sys
2013-09-04 12:11 . 2013-10-08 20:24 325120 ----a-w- c:\windows\system32\drivers\usbport.sys
2013-09-04 12:11 . 2013-10-08 20:24 99840 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2013-09-04 12:11 . 2013-10-08 20:24 52736 ----a-w- c:\windows\system32\drivers\usbehci.sys
2013-09-04 12:11 . 2013-10-08 20:24 30720 ----a-w- c:\windows\system32\drivers\usbuhci.sys
2013-09-04 12:11 . 2013-10-08 20:24 25600 ----a-w- c:\windows\system32\drivers\usbohci.sys
2013-09-04 12:11 . 2013-10-08 20:24 7808 ----a-w- c:\windows\system32\drivers\usbd.sys
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SUPERAntiSpyware"="c:\program files\Utilities\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2013-11-05 6604568]
"AOL Fast Start"="c:\program files (x86)\AOL Desktop 9.7\AOL.EXE" [2013-09-07 72760]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"ToshibaServiceStation"="c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2010-11-29 1294712]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-08-28 59280]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-09-10 421776]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"HostManager"="c:\program files (x86)\Common Files\AOL\1293299583\ee\AOLSoftware.exe" [2010-03-08 41800]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 iWinTrusted;iWinTrusted;c:\program files (x86)\iWin Games\iWinTrusted.exe;c:\program files (x86)\iWin Games\iWinTrusted.exe [x]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.3.1.22\Definitions\BASHDefs\20131114.001\BHDrvx64.sys;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.3.1.22\Definitions\BASHDefs\20131114.001\BHDrvx64.sys [x]
S1 ccSet_NIS;Norton Internet Security Settings Manager;c:\windows\system32\drivers\NISx64\1404000.028\ccSetx64.sys;c:\windows\SYSNATIVE\drivers\NISx64\1404000.028\ccSetx64.sys [x]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.3.1.22\Definitions\IPSDefs\20131128.001\IDSvia64.sys;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.3.1.22\Definitions\IPSDefs\20131128.001\IDSvia64.sys [x]
S2 !SASCORE;SAS Core Service;c:\program files\Utilities\SUPERAntiSpyware\SASCORE64.EXE;c:\program files\Utilities\SUPERAntiSpyware\SASCORE64.EXE [x]
S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [x]
S3 FwLnk;FwLnk Driver;c:\windows\system32\DRIVERS\FwLnk.sys;c:\windows\SYSNATIVE\DRIVERS\FwLnk.sys [x]
S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys;c:\windows\SYSNATIVE\DRIVERS\L1C62x64.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - SASDIFSV
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-11-15 02:32 1210320 ----a-w- c:\program files (x86)\Google\Chrome\Application\31.0.1650.57\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-12-02 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-21 23:54]
.
2013-12-02 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-07-19 21:43]
.
2013-12-02 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-07-19 21:43]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-03-18 166424]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-03-18 391192]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-03-18 410648]
"cAudioFilterAgent"="c:\program files\Conexant\cAudioFilterAgent\cAudioFilterAgent64.exe" [2010-03-22 521272]
"SmartAudio"="c:\program files\CONEXANT\SAII\SAIICpl.exe" [2009-11-19 307768]
"TosVolRegulator"="c:\program files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe" [2009-11-11 24376]
"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2010-02-06 709976]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com/
uDefault_Search_URL = hxxp://www.google.com/ie
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride =
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{1FD04B8E-E50B-45F7-A736-AD8CFC5FC1EE}: NameServer = 8.8.8.8,8.8.4.4
TCP: Interfaces\{2585D055-59EA-40DD-995E-95954106D74B}: NameServer = 8.8.8.8,8.8.4.4
TCP: Interfaces\{2585D055-59EA-40DD-995E-95954106D74B}\3516E6460244F6C6C61627029494940264C6F6F6270253: NameServer = 8.8.8.8,8.8.4.4
TCP: Interfaces\{846ee342-7039-11de-9d20-806e6f6e6963}: NameServer = 8.8.8.8,8.8.4.4
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Toolbar-Locked - (no file)
HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
HKLM-Run-TPwrMain - c:\program files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE
HKLM-Run-SmoothView - c:\program files (x86)\Toshiba\SmoothView\SmoothView.exe
HKLM-Run-00TCrdMain - c:\program files (x86)\TOSHIBA\FlashCards\TCrdMain.exe
HKLM-Run-TosReelTimeMonitor - c:\program files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
AddRemove-AOL Toolbar - c:\program files (x86)\AOL Toolbar\uninstall.exe
.
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\NIS]
"ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files (x86)\Norton Internet Security\Engine\20.4.0.40\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_9_900_117_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_9_900_117_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_9_900_117_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_9_900_117_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-12-01 23:15:43
ComboFix-quarantined-files.txt 2013-12-02 04:15
.
Pre-Run: 180,831,367,168 bytes free
Post-Run: 180,428,369,920 bytes free
.
- - End Of File - - 8046B0194326C9489908FEF5613EB011
5B5E648D12FCADC244C1EC30318E1EB9

#4 nasdaq

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Posted 02 December 2013 - 09:18 AM

Looking good.

If the SecurityCheck fails to run. Restart the computer and run it.

#5 The Wren

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Posted 03 December 2013 - 09:42 AM

Here is the final scan log:
checkup
Results of screen317's Security Check version 0.99.77
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 10 Out of date!
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Norton Internet Security
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other utilities Check:`````````
Malwarebytes AntiMalware version 1.75.0.1300
Java™ 6 Update 17
Java version out of Date!
Adobe Flash Player 11.9.900.117
Adobe Reader XI
Google Chrome 31.0.1650.48
Google Chrome 31.0.1650.57
````````Process Check: objlist.exe by Laurent````````
Norton ccSvcHst.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 2%
````````````````````End of Log``````````````````````


#6 nasdaq

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Posted 03 December 2013 - 09:46 AM

Secure your system by updating 3rd party programs.

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.
Latest version is Java JRE 7u45 was released on Oct. 15. 2013.

Be careful not to install malware posing as Java update!
Important read this blog.
http://blog.trendmicro.com/trendlabs-security-intelligence/malware-poses-as-an-update-for-java-0-day-fix/

Quoted from the page.
"In light of the recent events surrounding Java, users must seriously consider their use of Java. Do they really need it? If yes, make sure that users follow the steps we recommended and get the security update directly from the official oracle website." at:
http://www.oracle.com/technetwork/java/javase/downloads/index.html

How to disable Java in your browsers
http://www.infoworld.com/t/web-browsers/how-disable-java-in-your-browsers-210882

You can manually check your present version and update as recommended.
https://www.java.com/en/download/installed.jsp

If present remove the old version(s) of Java using the Add/Remove Programs applet.

Java 6 Update 17

Note
Java security update installs Ask Toolbar by default -- a single click in a multi-step installer.
http://www.benedelman.org/images/iac-jan13/ask-iac-011613-small.png
I suggest that your un-check the box "Install the Ask Toolbar" before proceeding.
===

If all is well:

Time for some housekeeping
  • The following will implement some cleanup procedures as well as reset System Restore points:
  • Click Start > Run and copy/paste the following bold text into the Run box and click OK:
  • ComboFix /Uninstall
===


Please consider using these ideas to help secure your computer. While there is no way to guarantee safety when you use a computer, these steps will make it much less likely that you will need to endure another infection. While we really like to help people, we would rather help you protect yourself so that you won't need that help in the future.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates or get into the habit of checking Windows Update regularly. They usually have security updates every month. You can set Windows to notify you of Updates so that you can choose, but only do this if you believe you are able to understand which ones are needed. This is a crucial security measure.

Having an effective antivirus is a must for everyone.
In addition to many excellent commercial products there are plenty of good free antivirus programs available. I can recommend:

If you are satisfied with your current protection programs you can ignore the instructions on Antivirus or Firewall listed below.In addition to an antivirus I recommend using a firewall. A software firewall is a software program that helps screen out hackers, viruses, and worms that try to reach your computer over the Internet. I can recommend one of the following free products:Please note: Many installer offer third-party downloads that are installed automatically when you do not uncheck certain checkboxes. While most of the time not being malicious you usually do not want these on your computer. Be careful during the installation process and you will avoid seeing tons of new unwanted toolbars in your favorite web browser.

Please consider installing and running some of the following programs; they are either free or have free versions of commercial programs:

Malwarebytes Anti-Malware (MBAM)
The free version of MBAM can be used to scan the system for traces of malware. Scanning your system regularly will make it harder for malware to reside on your system.
A tutorial on using MBAM can be found here.
Please Note: Only the paid for version has real time capabilities.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent malware from ever installing on your computer may be found here.

Please keep these programs up-to-date and run them whenever you suspect a problem to prevent malware problems. A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall and scanning anti-spyware program at a time. Passive protectors, like SpywareBlaster can be run with any of them.

Note that there are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:A similar category of programs is now called "scareware." Scareware programs are active infections that will pop-up on your computer and tell you that you are infected. If you look closely, it will usually have a name that looks like it might be legitimate, but it is NOT one of the programs you installed. It tells you to click and install it right away. If you click on any part of it, including the 'X' to close it, you may actually help it infect your computer further. Keeping protection updated and running resident protection can help prevent these infections. If it happens anyway, get offline as quickly as you can. Pull the internet connection cable or shut down the computer if you have to. Contact someone to help by using another computer if possible. These programs are also sometimes called 'rogues', but they are different than the older version of rogues mentioned above.

Please keep your programs up to date. This applies to Java, Adobe Flashplayer, Adobe Reader and your Internet Browsers in particular. Vulnerabilities in these programs are often exploited in order to install malware on your PC. Visiting a prepared web page suffices to infect your system.

In general Firefox, Opera and Google Chrome are considered to be more secure than Internet Explorer. In addition there are many useful add-ons that can protect you from possible risks:
  • WOT will warn you when you try to visit sites with poor reputation. The reputation is based on user ratings and is usually very accurate.
  • Script Blocker can help blocking many attempts to infect your system via malicious websites by only allowing scripts at sites you trust.
  • NoScript is a popular Firefox addon,
  • ScriptNo a popular Google Chrome addon.
For much more useful information, please also read Tony Klein's excellent article: How did I get infected in the first place

Hopefully these steps will help to keep you error free. If you run into more difficulty, we will certainly do what we can to help.
===

#7 nasdaq

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Posted 09 December 2013 - 11:23 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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