Hello everyone. First of all, I would like to start off by saying I love your forum here. I have used it many, many, many times in order to resolve a problem I encountered here in our computer repair shop, so much props goes to you guys.
We have a customer's computer running Windows XP Professional that will not boot. After the Compaq splash screen, it simply hangs at an all black screen with a white blinking cursor in the upper left hand corner of the screen. I have already searched your forums as well as poured over Google searches and tried various things. The things I have already tried to no avail are:
1. Boot into Recovery Console from Windows XP Pro CD and fixboot/fixmbr
2. Replace RAM with new RAM.
3. Replace NTLDR file from a working Windows XP Pro machine
4. chkdsk /r
5. Used a guide here on your forums for using xPUD with mbr.bin on a USB. Not sure what was supposed to of happened, because nothing did after I followed all the steps. Completely unchanged.
6. I have also tried booting into Safe Mode, which also does nothing.
Finally, out of my own frusteration, I booted the computer to Hirem's Boot CD and used it's "Fix NTLDR Is Missing" tool using the first option out of 10 possible fixes and wham! Boots Windows first try. However, upon restart of the customer's computer I am again greeted with the black screen and a blinking cursor. I must use Hirem's Boot CD to boot Windows each time.
Obviously one would assume it's an NTLDR issue, but I am unsure where to go from here. Any help would be greatly appreciated.
Edited by homepcsi, 26 November 2013 - 04:52 PM.