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Photo

srchz.com - redirecting


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8 replies to this topic

#1 jrhemmerl

jrhemmerl

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:07:27 PM

Posted 25 November 2013 - 06:52 PM

I opened FireFox and the homepage was reset to srchz.com. I am being redirected and am also receiving ads that pop out of the lower left corner fo the screen.

 

Thanks for any help!

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16520  BrowserJavaVersion: 10.45.2
Run by Photography at 18:40:25 on 2013-11-25
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.6141.908 [GMT -5:00]
.
AV: PC Tools Spyware Doctor with AntiVirus *Disabled/Updated* {2F668A56-D5E0-2DF1-A0AE-CB1284F42AB2}
AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: PC Tools Spyware Doctor with AntiVirus *Disabled/Updated* {94076BB2-F3DA-227F-9A1E-F060FF73600F}
.
============== Running Processes ===============
.
C:\PROGRA~2\AVG\AVG2012\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2012\avgcsrva.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Ati2evxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\PC Tools\PC Tools Security\BDT\BDTUpdateService.exe
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Program Files (x86)\Kodak\AiO\Center\EKAiOHostService.exe
C:\Program Files (x86)\Kodak\AiO\StatusMonitor\EKPrinterSDK.exe
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Photodex\ProShowGold\ScsiAccess.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio64.exe
C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files (x86)\AVG\AVG2012\avgidsagent.exe
C:\Program Files (x86)\AVG\AVG2012\avgnsa.exe
C:\Program Files (x86)\AVG\AVG2012\avgemca.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\RAVCpl64.exe
C:\Windows\System32\spool\drivers\x64\3\EKIJ5000MUI.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files (x86)\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Users\Photography\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
C:\Program Files (x86)\Digital Line Detect\DLG.exe
C:\Users\Photography\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files (x86)\Adobe\Adobe Photoshop Lightroom 1.4\apdproxy.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files (x86)\AVG\AVG2012\avgtray.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files (x86)\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files (x86)\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_9_900_117.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_9_900_117.exe
C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe
C:\Program Files (x86)\Adobe\Adobe Photoshop CS3\Photoshop.exe
C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Windows\splwow64.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Common Files\Adobe\Adobe Asset Services CS3\AssetServicesCS3.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://search.babylon.com/?affID=112555&tt=060612_5_&babsrc=HP_ss&mntrId=b81b151600000000000000219b0351ea
uWindow Title = Internet Explorer provided by Dell
uDefault_Page_URL = hxxp://www.dell.com
mWinlogon: Userinit = userinit.exe
BHO: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll
BHO: PC Tools Browser Guard BHO: {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - C:\Program Files (x86)\PC Tools\PC Tools Security\BDT\PCTBrowserDefender.dll
BHO: AVG Do Not Track: {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll
BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: Yontoo Layers: {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} -
BHO: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll
TB: PC Tools Browser Guard: {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files (x86)\PC Tools\PC Tools Security\BDT\PCTBrowserDefender.dll
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [ehTray.exe] C:\Windows\ehome\ehTray.exe
uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files (x86)\Common Files\Ahead\Lib\NMBgMonitor.exe"
uRun: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
uRun: [StartNow Search Protect] "C:\Program Files (x86)\StartNow Toolbar\search_protect.exe" /RELAY /REPORT /PROTECT
uRun: [Spotify Web Helper] "C:\Users\Photography\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"
uRun: [Spotify] "C:\Users\Photography\AppData\Roaming\Spotify\Spotify.exe" /uri spotify:autostart
uRun: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"
mRun: [Adobe Photo Downloader] "C:\Program Files (x86)\Adobe\Adobe Photoshop Lightroom 1.4\apdproxy.exe"
mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [Conime] C:\Windows\System32\conime.exe
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [EKIJ5000StatusMonitor] C:\Windows\System32\spool\DRIVERS\x64\3\EKIJ5000MUI.exe
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
dRunOnce: [KodakHomeCenter] "C:\Program Files (x86)\Kodak\AiO\Center\AiOHomeCenter.exe"
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-00105-0001-0005-ABCDEFFEDCBC} - <orphaned>
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
LSP: C:\Program Files (x86)\Common Files\PC Tools\Lsp\PCTLsp.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
TCP: NameServer = 192.168.1.254
TCP: Interfaces\{6E2A221E-7ABA-4BC3-9169-764091B16489} : DHCPNameServer = 192.168.1.254
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - C:\Program Files (x86)\Belarc\BelarcAdvisor\System\BAVoilaX.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.57\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: AVG Do Not Track: {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - C:\Program Files (x86)\AVG\AVG2012\avgdtiea.dll
x64-BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssiea.dll
x64-BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
x64-Run: [Windows Defender] C:\Program Files (x86)\Windows Defender\MSASCui.exe -hide
x64-Run: [RtHDVCpl] RAVCpl64.exe
x64-Run: [Skytel] Skytel.exe
x64-Run: [EKIJ5000StatusMonitor] C:\Windows\System32\spool\DRIVERS\x64\3\EKIJ5000MUI.exe
x64-mPolicies-Explorer: NoActiveDesktop = dword:1
x64-mPolicies-Explorer: NoActiveDesktopChanges = dword:1
x64-mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
x64-mPolicies-System: EnableUIADesktopToggle = dword:0
x64-IE: {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - C:\Program Files (x86)\AVG\AVG2012\avgdtiea.dll
x64-Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - <orphaned>
x64-Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgppa.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Photography\AppData\Roaming\Mozilla\Firefox\Profiles\0fw287az.default\
FF - prefs.js: browser.search.selectedEngine - StartNow
FF - prefs.js: browser.startup.homepage - hxxp://srchz.com/
FF - prefs.js: keyword.URL - chrome://browser-region/locale/region.properties
FF - component: C:\Program Files (x86)\Spyware Doctor\BDT\Firefox\platform\WINNT_x86-msvc\components\libheuristic.dll
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.165\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\dtplugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Photodex Presenter\npPxPlay.dll
FF - plugin: C:\Users\Photography\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_117.dll
FF - ExtSQL: 2013-11-22 10:04; PhHVIvdPWya6bd5Y2O@X7IrH.com; C:\Users\Photography\AppData\Roaming\Mozilla\Firefox\Profiles\0fw287az.default\extensions\PhHVIvdPWya6bd5Y2O@X7IrH.com.xpi
FF - ExtSQL: !HIDDEN! 2009-08-08 01:44; {20a82645-c095-46ed-80e3-08825760534b}; c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.ytff.general.dontshowhpoffer - true);user_pref(extensions.BabylonToolbar_i.babTrack, affID=112555&tt=060612_5_
FF - user.js: extensions.BabylonToolbar_i.babExt -
FF - user.js: extensions.BabylonToolbar_i.srcExt - ss
FF - user.js: extensions.BabylonToolbar_i.id - b81b151600000000000000219b0351ea
FF - user.js: extensions.BabylonToolbar_i.hardId - b81b151600000000000000219b0351ea
FF - user.js: extensions.BabylonToolbar_i.instlDay - 15511
FF - user.js: extensions.BabylonToolbar_i.vrsn - 1.5.3.17
FF - user.js: extensions.BabylonToolbar_i.vrsni - 1.5.3.17
FF - user.js: extensions.BabylonToolbar_i.vrsnTs - 1.5.3.1721:43:10
FF - user.js: extensions.BabylonToolbar_i.prtnrId - babylon
FF - user.js: extensions.BabylonToolbar_i.prdct - BabylonToolbar
FF - user.js: extensions.BabylonToolbar_i.aflt - babsst
FF - user.js: extensions.BabylonToolbar_i.smplGrp - none
FF - user.js: extensions.BabylonToolbar_i.tlbrId - base
FF - user.js: extensions.BabylonToolbar_i.instlRef - sst
.
.
============= SERVICES / DRIVERS ===============
.
R? ADExchange;ArcSoft Exchange Service
R? clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64
R? esgiguard;esgiguard
R? pctgntdi;pctgntdi
R? pctplsg;pctplsg
R? PerfHost;Performance Counter DLL Host
R? sdAuxService;PC Tools Auxiliary Service
R? sdCoreService;PC Tools Security Service
R? USBAAPL64;Apple Mobile USB Driver
S? !SASCORE;SAS Core Service
S? AVGIDSAgent;AVGIDSAgent
S? AVGIDSDriver;AVGIDSDriver
S? AVGIDSFilter;AVGIDSFilter
S? AVGIDSHA;AVGIDSHA
S? Avgldx64;AVG AVI Loader Driver
S? Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield
S? Avgrkx64;AVG Anti-Rootkit Driver
S? Avgtdia;AVG TDI Driver
S? avgwd;AVG WatchDog
S? Browser Defender Update Service;Browser Defender Update Service
S? CAXHWBS2;CAXHWBS2
S? FontCache;Windows Font Cache Service
S? Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service
S? Kodak AiO Status Monitor Service;Kodak AiO Status Monitor Service
S? PCTBD;PC Tools Browser Defender Driver
S? PCTCore;PCTools KDS
S? pctDS;PC Tools Data Store
S? pctEFA;PC Tools Extended File Attributes
S? PCTSD;PC Tools Spyware Doctor Driver
S? PxHlpa64;PxHlpa64
S? SASDIFSV;SASDIFSV
S? SASKUTIL;SASKUTIL
.
=============== File Associations ===============
.
FileExt: .js: JSFile=C:\Windows\SysWOW64\WScript.exe "%1" %*
FileExt: .jse: JSEFile=C:\Windows\SysWOW64\WScript.exe "%1" %*
ShellExec: PortraitProfessional.exe: open="C:\Program Files (x86)\Portrait Professional Studio 10\PortraitProfessionalStudio.exe" /P "%1"
.
=============== Created Last 30 ================
.
.
==================== Find3M  ====================
.
2013-11-23 08:02:36    82896128    ----a-w-    C:\Windows\System32\mrt.exe
2013-11-22 17:39:17    712264    ----a-w-    C:\Windows\isRS-000.tmp
2013-10-13 15:58:41    17847296    ----a-w-    C:\Windows\System32\mshtml.dll
2013-10-13 15:09:57    10926080    ----a-w-    C:\Windows\System32\ieframe.dll
2013-10-13 14:55:42    2334720    ----a-w-    C:\Windows\System32\jscript9.dll
2013-10-13 14:48:43    1346560    ----a-w-    C:\Windows\System32\urlmon.dll
2013-10-13 14:47:43    1392128    ----a-w-    C:\Windows\System32\wininet.dll
2013-10-13 14:46:53    1494528    ----a-w-    C:\Windows\System32\inetcpl.cpl
2013-10-13 14:46:27    237056    ----a-w-    C:\Windows\System32\url.dll
2013-10-13 14:44:28    85504    ----a-w-    C:\Windows\System32\jsproxy.dll
2013-10-13 14:42:38    816640    ----a-w-    C:\Windows\System32\jscript.dll
2013-10-13 14:42:36    173056    ----a-w-    C:\Windows\System32\ieUnatt.exe
2013-10-13 14:42:11    599040    ----a-w-    C:\Windows\System32\vbscript.dll
2013-10-13 14:39:50    2147840    ----a-w-    C:\Windows\System32\iertutil.dll
2013-10-13 14:38:57    729088    ----a-w-    C:\Windows\System32\msfeeds.dll
2013-10-13 14:36:11    96768    ----a-w-    C:\Windows\System32\mshtmled.dll
2013-10-13 14:35:12    2382848    ----a-w-    C:\Windows\System32\mshtml.tlb
2013-10-13 14:29:31    248320    ----a-w-    C:\Windows\System32\ieui.dll
2013-10-13 10:42:12    12344832    ----a-w-    C:\Windows\SysWow64\mshtml.dll
2013-10-13 10:08:04    9739264    ----a-w-    C:\Windows\SysWow64\ieframe.dll
2013-10-13 09:48:06    1806848    ----a-w-    C:\Windows\SysWow64\jscript9.dll
2013-10-13 09:37:03    1104896    ----a-w-    C:\Windows\SysWow64\urlmon.dll
2013-10-13 09:35:52    1427968    ----a-w-    C:\Windows\SysWow64\inetcpl.cpl
2013-10-13 09:35:38    1129472    ----a-w-    C:\Windows\SysWow64\wininet.dll
2013-10-13 09:33:57    231936    ----a-w-    C:\Windows\SysWow64\url.dll
2013-10-13 09:32:00    65024    ----a-w-    C:\Windows\SysWow64\jsproxy.dll
2013-10-13 09:30:20    717824    ----a-w-    C:\Windows\SysWow64\jscript.dll
2013-10-13 09:30:14    142848    ----a-w-    C:\Windows\SysWow64\ieUnatt.exe
2013-10-13 09:29:02    420864    ----a-w-    C:\Windows\SysWow64\vbscript.dll
2013-10-13 09:27:43    607744    ----a-w-    C:\Windows\SysWow64\msfeeds.dll
2013-10-13 09:27:40    1796096    ----a-w-    C:\Windows\SysWow64\iertutil.dll
2013-10-13 09:26:08    73216    ----a-w-    C:\Windows\SysWow64\mshtmled.dll
2013-10-13 09:25:39    2382848    ----a-w-    C:\Windows\SysWow64\mshtml.tlb
2013-10-13 09:20:51    176640    ----a-w-    C:\Windows\SysWow64\ieui.dll
2013-10-11 04:23:42    462848    ----a-w-    C:\Windows\System32\IKEEXT.DLL
2013-10-11 04:23:21    781824    ----a-w-    C:\Windows\System32\FWPUCLNT.DLL
2013-10-11 02:07:57    596480    ----a-w-    C:\Windows\SysWow64\FWPUCLNT.DLL
2013-10-10 21:04:25    71048    ----a-w-    C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-10-10 21:04:25    692616    ----a-w-    C:\Windows\SysWow64\FlashPlayerApp.exe
2013-10-08 12:50:37    96168    ----a-w-    C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2013-10-08 12:46:52    264616    ----a-w-    C:\Windows\SysWow64\javaws.exe
2013-10-08 12:46:47    175016    ----a-w-    C:\Windows\SysWow64\javaw.exe
2013-10-08 12:46:23    174504    ----a-w-    C:\Windows\SysWow64\java.exe
2013-10-03 15:03:41    389632    ----a-w-    C:\Windows\System32\gdi32.dll
2013-10-03 15:02:58    1278976    ----a-w-    C:\Windows\System32\crypt32.dll
2013-10-03 12:46:36    304128    ----a-w-    C:\Windows\SysWow64\gdi32.dll
2013-10-03 12:45:45    993792    ----a-w-    C:\Windows\SysWow64\crypt32.dll
2013-09-04 02:31:51    404992    ----a-w-    C:\Windows\System32\drivers\afd.sys
2013-08-29 07:48:37    2775552    ----a-w-    C:\Windows\System32\win32k.sys
2013-07-16 18:57:44    4188160    ----a-w-    C:\Program Files (x86)\GUT399F.tmp
.
============= FINISH: 18:44:54.50 ===============
 

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 26 November 2013 - 01:10 AM


Hello jrhemmerl

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 jrhemmerl

jrhemmerl
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Posted 26 November 2013 - 09:15 PM

Hello Gringo,

 

Thanks for the help. I ran both programs and they have not made any improvements. I am still getting redirected. There is a pop up on the lower left of the screen and I also get an audio ad from the bottom of the screen popping up from time to time.

 

# AdwCleaner v3.013 - Report created 26/11/2013 at 20:32:26
# Updated 24/11/2013 by Xplode
# Operating System : Windows ™ Vista Home Premium Service Pack 2 (64 bits)
# Username : Photography - PHOTOGRAPHY-PC
# Running from : C:\Users\Photography\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

[!] Folder Deleted : C:\ProgramData\Babylon
[!] Folder Deleted : C:\ProgramData\Tarma Installer
[!] Folder Deleted : C:\Program Files (x86)\yourfiledownloader
[!] Folder Deleted : C:\Users\Photography\AppData\Local\StartNow
[!] Folder Deleted : C:\Users\PHOTOG~1\AppData\Local\Temp\BabylonToolbar
[!] Folder Deleted : C:\Users\Photography\AppData\LocalLow\BabylonToolbar
[!] Folder Deleted : C:\Users\Photography\AppData\Roaming\Babylon
[!] Folder Deleted : C:\Users\Photography\AppData\Roaming\yourfiledownloader
[!] Folder Deleted : C:\Users\Photography\AppData\Roaming\Mozilla\Firefox\Profiles\0fw287az.default\Extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}
File Deleted : C:\Users\PHOTOG~1\AppData\Local\Temp\Uninstall.exe
File Deleted : C:\Program Files (x86)\Mozilla Firefox\searchplugins\Babylon.xml
File Deleted : C:\Users\Photography\AppData\Roaming\Mozilla\Firefox\Profiles\0fw287az.default\user.js
File Deleted : C:\Windows\System32\Tasks\Your File Updater

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\babylon.com
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escort.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\YontooIEClient.DLL
Key Deleted : HKLM\SOFTWARE\Classes\bbylntlbr.bbylntlbrHlpr
Key Deleted : HKLM\SOFTWARE\Classes\bbylntlbr.bbylntlbrHlpr.1
Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap
Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Api
Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Api.1
Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Layers
Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Layers.1
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{09C554C3-109B-483C-A06B-F14172F1A947}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BDB69379-802F-4EAF-B541-F8DE92DD98DB}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{CFDAFE39-20CE-451D-BD45-A37452F39CF0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{058F0E48-61CA-4964-9FBA-1978A1BB060D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{18F33C35-8EF2-40D7-8BA4-932B0121B472}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{BC9FD17D-30F6-4464-9E53-596A90AFF023}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CC5AD34C-6F10-4CB3-B74A-C2DD4D5060A3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E46C8196-B634-44A1-AF6E-957C64278AB1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{D372567D-67C1-4B29-B3F0-159B52B3E967}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{ABD93EAF-D775-BC54-E63B-2804F22FD156}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\Headlight
Key Deleted : HKCU\Software\IGearSettings
Key Deleted : HKCU\Software\InstallCore
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKCU\Software\YourFileDownloader
Key Deleted : HKCU\Software\Zugo
Key Deleted : HKLM\Software\Babylon
Key Deleted : HKLM\Software\YourFileDownloader

***** [ Browsers ] *****

-\\ Internet Explorer v9.0.8112.16520

Setting Restored : HKCU\Software\Microsoft\Internet Explorer\Main [Start Page]

-\\ Mozilla Firefox v25.0.1 (en-US)

[ File : C:\Users\Photography\AppData\Roaming\Mozilla\Firefox\Profiles\0fw287az.default\prefs.js ]

Line Deleted : user_pref("browser.babylon.HPOnNewTab", "search.babylon.com");
Line Deleted : user_pref("browser.bdtoolbar.orig_searchEngine", "AVG Secure Search");
Line Deleted : user_pref("browser.search.defaultenginename", "StartNow ");
Line Deleted : user_pref("browser.search.order.1", "Search the web (Babylon)");
Line Deleted : user_pref("browser.search.selectedEngine", "StartNow ");
Line Deleted : user_pref("extensions.BabylonToolbar_i.aflt", "babsst");
Line Deleted : user_pref("extensions.BabylonToolbar_i.babExt", "");
Line Deleted : user_pref("extensions.BabylonToolbar_i.babTrack", "affID=112555&tt=060612_5_");
Line Deleted : user_pref("extensions.BabylonToolbar_i.hardId", "b81b151600000000000000219b0351ea");
Line Deleted : user_pref("extensions.BabylonToolbar_i.id", "b81b151600000000000000219b0351ea");
Line Deleted : user_pref("extensions.BabylonToolbar_i.instlDay", "15511");
Line Deleted : user_pref("extensions.BabylonToolbar_i.instlRef", "sst");
Line Deleted : user_pref("extensions.BabylonToolbar_i.newTab", true);
Line Deleted : user_pref("extensions.BabylonToolbar_i.newTabUrl", "hxxp://search.babylon.com/?affID=112555&tt=060612_5_&babsrc=NT_ss&mntrId=b81b151600000000000000219b0351ea");
Line Deleted : user_pref("extensions.BabylonToolbar_i.prdct", "BabylonToolbar");
Line Deleted : user_pref("extensions.BabylonToolbar_i.prtnrId", "babylon");
Line Deleted : user_pref("extensions.BabylonToolbar_i.smplGrp", "none");
Line Deleted : user_pref("extensions.BabylonToolbar_i.srcExt", "ss");
Line Deleted : user_pref("extensions.BabylonToolbar_i.tlbrId", "base");
Line Deleted : user_pref("extensions.BabylonToolbar_i.vrsn", "1.5.3.17");
Line Deleted : user_pref("extensions.BabylonToolbar_i.vrsnTs", "1.5.3.1721:43:10");
Line Deleted : user_pref("extensions.BabylonToolbar_i.vrsni", "1.5.3.17");
Line Deleted : user_pref("extentions.y2layers.installId", "35332321-29a2-47a0-9325-b08538052298");

-\\ Google Chrome v31.0.1650.57

[ File : C:\Users\Photography\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [9847 octets] - [26/11/2013 20:29:34]
AdwCleaner[S0].txt - [8775 octets] - [26/11/2013 20:32:26]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [8835 octets] ##########
 

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.8 (11.05.2013:1)
OS: Windows ™ Vista Home Premium x64
Ran by Photography on Tue 11/26/2013 at 21:00:12.30
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully deleted: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\startnow search protect



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\yt.ytnavassistplugin
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\yt.ytnavassistplugin.1



~~~ Files



~~~ Folders



~~~ FireFox

Successfully deleted: [File] C:\user.js
Failed to delete: [File] "C:\Program Files (x86)\Mozilla Firefox\searchplugins\bing.xml.old"
Successfully deleted: [File] "C:\Program Files (x86)\Mozilla Firefox\searchplugins\bing.xml.old"
Successfully deleted: [File] C:\Users\Photography\AppData\Roaming\mozilla\firefox\profiles\0fw287az.default\searchplugins\bing-zugo.xml
Successfully deleted the following from C:\Users\Photography\AppData\Roaming\mozilla\firefox\profiles\0fw287az.default\prefs.js

user_pref("TAAS.uri", "nrrv<))~huru(eik)l(vnv9s;");
user_pref("browser.bdtoolbar.search_searchbar", false);
Emptied folder: C:\Users\Photography\AppData\Roaming\mozilla\firefox\profiles\0fw287az.default\minidumps [227 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 11/26/2013 at 21:07:42.98
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 



#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 26 November 2013 - 09:44 PM


Hello jrhemmerl

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 jrhemmerl

jrhemmerl
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  • Local time:07:27 PM

Posted 27 November 2013 - 07:45 PM

Everyrthing appears to be doing fine. I am not being redirected through the sites and clicks I have used to test the problem. The pop out ad on the lower left corner seems to be gone as well. I reset my homepage from srchz.com and it has not come back. Previously, even after resetting the homepage, it would be rest to srchz.com. That is no longer happening.

 

ComboFix 13-11-27.01 - Photography 11/27/2013  19:21:25.1.4 - x64
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.6141.3708 [GMT -5:00]
Running from: c:\users\Photography\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free Edition 2012 *Disabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
AV: PC Tools Spyware Doctor with AntiVirus *Disabled/Updated* {2F668A56-D5E0-2DF1-A0AE-CB1284F42AB2}
SP: AVG Anti-Virus Free Edition 2012 *Disabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: PC Tools Spyware Doctor with AntiVirus *Disabled/Updated* {94076BB2-F3DA-227F-9A1E-F060FF73600F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2013-10-28 to 2013-11-28  )))))))))))))))))))))))))))))))
.
.
2013-11-28 00:30 . 2013-11-28 00:30    --------    d-----w-    c:\users\Photography\AppData\Local\temp
2013-11-28 00:30 . 2013-11-28 00:30    --------    d-----w-    c:\users\Default\AppData\Local\temp
2013-11-27 02:00 . 2013-11-27 02:00    --------    d-----w-    c:\windows\ERUNT
2013-11-27 01:29 . 2013-11-27 01:32    --------    d-----w-    C:\AdwCleaner
2013-11-25 23:17 . 2013-11-13 03:41    272496    ----a-w-    c:\program files (x86)\Mozilla Firefox\browser\components\browsercomps.dll
2013-11-25 23:17 . 2013-11-13 03:40    108144    ----a-w-    c:\program files (x86)\Mozilla Firefox\webapprt-stub.exe
2013-11-25 23:17 . 2013-11-13 03:40    170960    ----a-w-    c:\program files (x86)\Mozilla Firefox\webapp-uninstaller.exe
2013-11-25 23:17 . 2013-11-13 03:40    28272    ----a-w-    c:\program files (x86)\Mozilla Firefox\plugin-hang-ui.exe
2013-11-25 23:17 . 2013-11-13 03:39    75376    ----a-w-    c:\program files (x86)\Mozilla Firefox\breakpadinjector.dll
2013-11-25 23:17 . 2010-03-18 16:15    770384    ----a-w-    c:\program files (x86)\Mozilla Firefox\msvcr100.dll
2013-11-25 23:17 . 2010-03-18 16:15    421200    ----a-w-    c:\program files (x86)\Mozilla Firefox\msvcp100.dll
2013-11-22 14:42 . 2013-10-08 12:50    96168    ----a-w-    c:\windows\SysWow64\WindowsAccessBridge-32.dll
2013-11-22 14:38 . 2013-10-11 04:23    462848    ----a-w-    c:\windows\system32\IKEEXT.DLL
2013-11-22 14:38 . 2013-10-11 04:23    781824    ----a-w-    c:\windows\system32\FWPUCLNT.DLL
2013-11-22 14:38 . 2013-10-11 02:07    596480    ----a-w-    c:\windows\SysWow64\FWPUCLNT.DLL
2013-11-22 14:38 . 2013-10-03 15:02    1278976    ----a-w-    c:\windows\system32\crypt32.dll
2013-11-22 14:38 . 2013-10-03 12:45    993792    ----a-w-    c:\windows\SysWow64\crypt32.dll
2013-11-22 14:38 . 2013-09-04 02:31    404992    ----a-w-    c:\windows\system32\drivers\afd.sys
2013-11-22 14:38 . 2013-10-03 15:03    389632    ----a-w-    c:\windows\system32\gdi32.dll
2013-11-22 14:38 . 2013-10-03 12:46    304128    ----a-w-    c:\windows\SysWow64\gdi32.dll
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-11-23 08:02 . 2006-11-02 12:35    82896128    ----a-w-    c:\windows\system32\mrt.exe
2013-10-10 21:04 . 2012-07-09 01:30    692616    ----a-w-    c:\windows\SysWow64\FlashPlayerApp.exe
2013-10-10 21:04 . 2011-06-17 18:26    71048    ----a-w-    c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-07-16 18:57 . 2013-07-16 18:57    4188160    ----a-w-    c:\program files (x86)\GUT399F.tmp
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36    130736    ----a-w-    c:\users\Photography\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36    130736    ----a-w-    c:\users\Photography\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36    130736    ----a-w-    c:\users\Photography\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1555968]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 138240]
"BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="c:\program files (x86)\Common Files\Ahead\Lib\NMBgMonitor.exe" [2006-12-23 143360]
"LightScribe Control Panel"="c:\program files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe" [2008-06-09 2363392]
"Spotify Web Helper"="c:\users\Photography\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe" [2013-11-22 1168896]
"Spotify"="c:\users\Photography\AppData\Roaming\Spotify\Spotify.exe" [2013-11-22 5955072]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2013-11-22 6604568]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2006-11-10 90112]
"Adobe Photo Downloader"="c:\program files (x86)\Adobe\Adobe Photoshop Lightroom 1.4\apdproxy.exe" [2008-04-01 61440]
"AppleSyncNotifier"="c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2010-09-22 47904]
"HP Software Update"="c:\program files (x86)\HP\HP Software Update\HPWuSchd2.exe" [2006-12-11 49152]
"Conime"="c:\windows\system32\conime.exe" [2009-04-11 69120]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2010-11-29 421888]
"EKIJ5000StatusMonitor"="c:\windows\system32\spool\DRIVERS\x64\3\EKIJ5000MUI.exe" [2011-06-16 2922496]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-01-28 59720]
"AVG_TRAY"="c:\program files (x86)\AVG\AVG2012\avgtray.exe" [2012-11-19 2598520]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2013-02-20 152392]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2013-07-02 254336]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"KodakHomeCenter"="c:\program files (x86)\Kodak\AiO\Center\AiOHomeCenter.exe" [2012-06-19 2234840]
.
c:\users\Photography\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dropbox.lnk - c:\users\Photography\AppData\Roaming\Dropbox\bin\Dropbox.exe /systemstartup [2013-5-24 27776968]
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files (x86)\Microsoft Office\Office12\ONENOTEM.EXE /tsr [2009-2-26 97680]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files (x86)\Digital Line Detect\DLG.exe [2008-7-2 50688]
HP Digital Imaging Monitor.lnk - c:\program files (x86)\HP\Digital Imaging\bin\hpqtra08.exe [2008-3-25 214360]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute    REG_MULTI_SZ       autocheck autochk *\0c:\progra~2\AVG\AVG2012\avgrsa.exe /sync /restart
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
R2 ADExchange;ArcSoft Exchange Service;c:\program files (x86)\Common Files\ArcSoft\esinter\Bin\eservutil.exe;c:\program files (x86)\Common Files\ArcSoft\esinter\Bin\eservutil.exe [x]
S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE64.EXE;c:\program files\SUPERAntiSpyware\SASCORE64.EXE [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]
hpdevmgmt    REG_MULTI_SZ       hpqcxs08 hpqddsvc
.
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Svchost  - NetSvcs
Themes
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2008-06-09 15:14    451872    ----a-w-    c:\program files (x86)\Common Files\LightScribe\LSRunOnce.exe
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-11-22 19:21    1210320    ----a-w-    c:\program files (x86)\Google\Chrome\Application\31.0.1650.57\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-11-27 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-07-09 21:04]
.
2013-11-27 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-02-13 02:00]
.
2013-11-28 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-02-13 02:00]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36    164016    ----a-w-    c:\users\Photography\AppData\Roaming\Dropbox\bin\DropboxExt64.19.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36    164016    ----a-w-    c:\users\Photography\AppData\Roaming\Dropbox\bin\DropboxExt64.19.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36    164016    ----a-w-    c:\users\Photography\AppData\Roaming\Dropbox\bin\DropboxExt64.19.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36    164016    ----a-w-    c:\users\Photography\AppData\Roaming\Dropbox\bin\DropboxExt64.19.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="RAVCpl64.exe" [2008-01-15 5641728]
"Skytel"="Skytel.exe" [2007-11-21 1826816]
"EKIJ5000StatusMonitor"="c:\windows\system32\spool\DRIVERS\x64\3\EKIJ5000MUI.exe" [2011-06-16 2922496]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.254
FF - ProfilePath - c:\users\Photography\AppData\Roaming\Mozilla\Firefox\Profiles\0fw287az.default\
FF - prefs.js: browser.startup.homepage - hxxp://srchz.com/
FF - prefs.js: keyword.URL - chrome://browser-region/locale/region.properties
FF - ExtSQL: 2013-11-22 10:04; PhHVIvdPWya6bd5Y2O@X7IrH.com; c:\users\Photography\AppData\Roaming\Mozilla\Firefox\Profiles\0fw287az.default\extensions\PhHVIvdPWya6bd5Y2O@X7IrH.com.xpi
FF - ExtSQL: !HIDDEN! 2009-08-08 01:44; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash9f.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.9"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash9f.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash9f.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash9f.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D4304BCF-B8E9-4B35-BEA0-DC5B522670C2}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil9f.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D4304BCF-B8E9-4B35-BEA0-DC5B522670C2}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D4304BCF-B8E9-4B35-BEA0-DC5B522670C2}\LocalServer32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\FlashUtil9f.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D4304BCF-B8E9-4B35-BEA0-DC5B522670C2}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{2E4BB6BE-A75F-4DC0-9500-68203655A2C4}]
@Denied: (A 2) (Everyone)
@="IFlashBroker"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{2E4BB6BE-A75F-4DC0-9500-68203655A2C4}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{2E4BB6BE-A75F-4DC0-9500-68203655A2C4}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540000}]
@Denied: (A 2) (Everyone)
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540000}\1.0]
@="Shockwave Flash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9}]
@Denied: (A 2) (Everyone)
@=""
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9}\1.0]
@="FlashBroker"
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Classes]
"SymbolicLinkValue"=hex(6):5c,00,52,00,45,00,47,00,49,00,53,00,54,00,52,00,59,
   00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,4f,00,46,00,\
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2013-11-27  19:33:12
ComboFix-quarantined-files.txt  2013-11-28 00:33
.
Pre-Run: 267,600,003,072 bytes free
Post-Run: 266,721,378,304 bytes free
.
- - End Of File - - 99497815E154A46EEACAF1936ED86BDA
8F558EB6672622401DA993E1E865C861
 



#6 jrhemmerl

jrhemmerl
  • Topic Starter

  • Members
  • 4 posts
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  • Local time:07:27 PM

Posted 27 November 2013 - 07:51 PM

Well, I take back everything I wrote. I just opened Firefox again and the homepage was reset to srchz.com, I am again being redirected, and the ad in the lower left is back.



#7 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 27 November 2013 - 08:32 PM


Hello jrhemmerl

I want you to reset firefox back to defaults, this will remove everything from Firefox

I will let you keep your bookmarks so to do that you can go here - Export BookMarks

Now to reset firefox do the following.
  • At the top of the Firefox window, click the "Firefox" button,
  • go over to the "Help" sub-menu
    • (on Windows XP, click the Help menu at the top of the Firefox window) and select "Troubleshooting Information".
  • Click the "Reset Firefox" button in the upper-right corner of the Troubleshooting Information page.
  • click "Reset Firefox" in the confirmation window that opens.
  • Firefox will close and be reset. When it's done. Click "Finish" and Firefox will open.
restart the computer and check firefox for me now

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Gender:Male
  • Location:Puerto rico
  • Local time:08:27 PM

Posted 02 December 2013 - 01:28 AM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:08:27 PM

Posted 07 December 2013 - 02:54 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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