Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Device Driver Infinite Loop


  • Please log in to reply
5 replies to this topic

#1 Coyerre

Coyerre

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:30 AM

Posted 25 November 2013 - 06:29 AM

For the past couple of months my laptop has gained a gradually worsening problem whereby performing certain tasks causes the computer to instantly BSOD. This started off only occurring in response to a couple of things but is rapidly getting to the point of making the computer difficult to use. Examples include playing videos on Tumblr or Vimeo, viewing certain adverts, going to Bing and in the past day or so I can no longer open Skype. The bug report given is as follows:

 

 

 

A problem has been detected and Windows has been shut down to prevent damage to your computer.
 
If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:
 
The device driver got stuck in an infinite loop. This usually indicates problem with the device itself or with the device driver programming the hardware incorrectly.
 
Please check with your hardware device vendor for any driver updates.
 
Technical information:
 
*** STOP: 0x000000EA (0xFFFFFA8004E17B50, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000)

 

The STOP code varies: I've also recorded 0xFFFFFA80055DF6D0.

 

There is a memory dump available but I can't seem to analyze it as Debugging Tools for Windows refuses to install and I haven't found a working alternative. For general information the computer is a Dell Studio 1555 running Windows 7. Could this issue be related to Microsoft Silverlight, as I've had a number of issues with it on this computer? In either case, any help with the matter would be greatly appreciated.

 

Thanks for your time :)



BC AdBot (Login to Remove)

 


#2 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:03:30 AM

Posted 25 November 2013 - 06:58 AM

Please download MiniToolBox, and save it to your desktop and run it, and checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.

Publish a Snapshot using Speccy

The below is for those who cannot get online

Please take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

#3 Coyerre

Coyerre
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:30 AM

Posted 25 November 2013 - 07:18 AM

((Details removed))


Edited by Coyerre, 25 November 2013 - 09:05 AM.


#4 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:03:30 AM

Posted 25 November 2013 - 07:23 AM

First thing I would check is to see if there are any video card driver updates, and your free space is dwindling and also your hosts file needs to be cleaned to remove those adobe entries.

#5 Coyerre

Coyerre
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:30 AM

Posted 25 November 2013 - 08:39 AM

Than you so much! It appears to be solved from just updating the video card drivers, although for some reason the Vimeo and Tumblr videos are now completely black, but I at least know what to fiddle with to hopefully solve this. Otherwise this seems to be fixed :D

 

Edit: The other issue has fixed itself, my issue is fully resolved. Thanks for the assistance :)


Edited by Coyerre, 25 November 2013 - 09:05 AM.


#6 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:03:30 AM

Posted 25 November 2013 - 10:15 AM

You are welcome.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users