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HP Deskjet D1520 will not print Word Documents


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#1 TexasTeacher

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Posted 24 November 2013 - 11:24 PM

I am having issues with an HP Deskjet D1520 printer. For some odd reason it will not print Word documents. I have been able to print other things, such as a test page or text that I highlight off of a website. Any suggestions on how to get the Word documents to print? I have tried both Microsoft Office and Open Office with no luck.



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#2 Kilroy

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Posted 25 November 2013 - 12:55 PM

Have you tried to update the printer drivers?

 

What operating system are you using?



#3 Chris Cosgrove

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Posted 29 November 2013 - 07:40 PM

This may be off the wall, but when you go to print Word documents, is the HP marked as the selected printer in the printer control panel ? 

 

From what you say, the printer is obviously working, as is the connection from your computer to the printer - or nothing at all would print. Worth checking.

 

Chris Cosgrove






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