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14 replies to this topic

#1 poorcomputerboy

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Posted 24 November 2013 - 07:21 PM

I'm help and friend with her computer and she was ads that pop up in the bottom corner of her computer screen or pages won't open as it says malicious add on was detected so the page won't open. I've used malwarbytes, and spybot but if keep happening.  Any help to clean this up would be appreciated.   Thanks



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 24 November 2013 - 08:26 PM



Hello poorcomputerboy

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.





I need to get some reports to get a base to start from so I need you to run these programs first.



-Download DDS-
  • Please download DDS from one of the links below and save it to your desktop:

    dds_scr.gif
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 poorcomputerboy

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Posted 25 November 2013 - 07:48 PM

Hi Gringo, Thanks for the help here are the two logs.

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Ultimate
Boot Device: \Device\HarddiskVolume1
Install Date: 29/04/2012 8:55:59 PM
System Uptime: 25/11/2013 5:39:20 PM (0 hours ago)
.
Motherboard: ASUSTeK Computer INC. |  | M5A78L-M LX
Processor: AMD Phenom™ II X2 560 Processor | AM3R2 | 3300/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 466 GiB total, 408.497 GiB free.
D: is CDROM (UDF)
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP108: 27/10/2013 8:22:11 PM - Windows Backup
RP109: 29/10/2013 9:54:04 PM - Windows Backup
RP110: 30/10/2013 8:06:36 PM - Windows Backup
RP111: 31/10/2013 9:20:51 PM - Restore Operation
RP113: 09/11/2013 12:48:20 PM - Installed Cool & Quiet
RP114: 09/11/2013 2:01:52 PM - Windows Backup
RP115: 11/11/2013 10:19:51 AM - Windows Backup
RP116: 13/11/2013 9:25:34 PM - Windows Update
RP117: 17/11/2013 9:00:22 PM - Windows Backup
RP118: 24/11/2013 7:00:04 PM - Windows Backup
.
==== Installed Programs ======================
.
 Update for Microsoft Office 2007 (KB2508958)
Adobe Flash Player 11 ActiveX
Adobe Reader X (10.1.8)
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcadeFrontier
Ask Toolbar Updater
ATI Catalyst Install Manager
BlackBerry Desktop Software 7.1
Bonjour
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-core-static
ccc-utility
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
Citrix XenApp Web Plugin
Cool & Quiet
Garmin Communicator Plugin
Garmin USB Drivers
Google Chrome
GoToMeeting 5.1.0.880
iTunes
Java 7 Update 21
Java Auto Updater
Java™ 6 Update 38
Malwarebytes Anti-Malware version 1.75.0.1300
McAfee Security Scan Plus
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft IntelliPoint 8.2
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
QuickTime
Realtek Ethernet Controller Driver
Realtek High Definition Audio Driver
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687309) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760415) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760585) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760591) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2827326) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2827329) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2827324) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office Outlook 2007 (KB2825644) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2597971) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2827330) 32-Bit Edition
Spybot - Search & Destroy
Trend Micro Titanium
Trend Micro Titanium Internet Security 2012
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2825642) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Windows Driver Package - Garmin (grmnusb) GARMIN Devices  (06/03/2009 2.3.0.0)
.
==== Event Viewer Messages From Past Week ========
.
25/11/2013 5:43:08 PM, Error: Microsoft-Windows-DistributedCOM [10001]  - Unable to start a DCOM Server: {F87B28F1-DA9A-4F35-8EC0-800EFCF26B83} as /. The error: "5" Happened while starting this command: C:\Windows\System32\slui.exe -Embedding
24/11/2013 8:32:34 PM, Error: Service Control Manager [7023]  - The SPP Notification Service service terminated with the following error:  Access is denied.
24/11/2013 5:00:17 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Spybot-S&D 2 Scanner Service service to connect.
24/11/2013 5:00:17 PM, Error: Service Control Manager [7000]  - The Spybot-S&D 2 Scanner Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
24/11/2013 4:59:47 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Spybot-S&D 2 Updating Service service to connect.
24/11/2013 4:59:47 PM, Error: Service Control Manager [7000]  - The Spybot-S&D 2 Updating Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
.
==== End Of File ===========================

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 10.0.9200.16736  BrowserJavaVersion: 10.21.2
Run by IDA at 17:43:06 on 2013-11-25
Microsoft Windows 7 Ultimate   6.1.7601.1.1252.2.1033.18.3326.2056 [GMT -7:00]
.
AV: Trend Micro Titanium Internet Security 2012 *Disabled/Updated* {B7599298-8445-728A-A5C7-A26A082C8BDA}
SP: Trend Micro Titanium Internet Security 2012 *Disabled/Updated* {0C38737C-A27F-7D04-9F77-991873ABC167}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Spybot - Search and Destroy *Enabled/Outdated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\atiesrxx.exe
C:\Windows\system32\AUDIODG.EXE
C:\Windows\system32\atieclxx.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiWatchDog.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Trend Micro\AMSP\coreFrameworkHost.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Spybot - Search & Destroy 2\SDFSSvc.exe
C:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiSeAgnt.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\McAfee Security Scan\3.8.130\SSScheduler.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Spybot - Search & Destroy 2\SDUpdSvc.exe
C:\Program Files\Spybot - Search & Destroy 2\SDWSCSvc.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil32_11_9_900_152_ActiveX.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Trend Micro\Titanium\UIFramework\uiWinMgr.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.ca/
uSearch Bar = hxxp://www.google.com
uSearch Page = hxxp://www.google.com
mStart Page = hxxp://www.google.com
mSearch Bar = hxxp://www.google.com
mSearch Page = hxxp://www.google.com
BHO: MSS+ Identifier: {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - c:\program files\mcafee security scan\3.8.130\McAfeeMSS_IE.dll
BHO: TmIEPlugInBHO Class: {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - c:\program files\trend micro\amsp\module\20004\2.0.1361\6.8.1078\TmIEPlg.dll
BHO: ArcadeFrontier Addon: {6C8DB2EC-499B-4897-A784-0E3186C97E9D} - c:\users\ida\appdata\local\arcadefrontier\ArcadeFrontier.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: TmBpIeBHO Class: {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - c:\program files\trend micro\amsp\module\20002\7.1.1104\7.1.1104\TmBpIe32.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
mRun: [Trend Micro Titanium] "c:\program files\trend micro\titanium\uiframework\uiWinMgr.exe" -set Silent "1" SplashURL ""
mRun: [Trend Micro Client Framework] "c:\program files\trend micro\uniclient\uifrmwrk\UIWatchDog.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\3.8.130\SSScheduler.exe
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_38-windows-i586.cab
DPF: {BEA7310D-06C4-4339-A784-DC3804819809} - hxxp://costco.pnimedia.com/upload/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab
DPF: {CAFEEFAC-0016-0000-0038-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_38-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_38-windows-i586.cab
TCP: NameServer = 192.168.1.254 75.153.176.9
TCP: Interfaces\{6103E869-4FF4-4487-A649-5836EBA3AC68} : DHCPNameServer = 192.168.1.254 75.153.176.9
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - c:\program files\trend micro\amsp\module\20002\7.1.1104\7.1.1104\TmBpIe32.dll
Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - c:\program files\trend micro\amsp\module\20004\2.0.1361\6.8.1078\TmIEPlg.dll
Notify: SDWinLogon - SDWinLogon.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
.
============= SERVICES / DRIVERS ===============
.
R1 tmevtmgr;tmevtmgr;c:\windows\system32\drivers\tmevtmgr.sys [2012-5-1 76648]
R2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2010-5-20 172032]
R2 Amsp;Trend Micro Solution Platform;c:\program files\trend micro\amsp\coreServiceShell.exe [2012-5-1 200632]
R2 SDScannerService;Spybot-S&D 2 Scanner Service;c:\program files\spybot - search & destroy 2\SDFSSvc.exe [2013-11-11 3921880]
R2 SDUpdateService;Spybot-S&D 2 Updating Service;c:\program files\spybot - search & destroy 2\SDUpdSvc.exe [2013-11-11 1042272]
R2 SDWSCService;Spybot-S&D 2 Security Center Service;c:\program files\spybot - search & destroy 2\SDWSCSvc.exe [2013-11-11 171416]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2012-4-29 514152]
R3 tmeevw;tmeevw;c:\windows\system32\drivers\tmeevw.sys [2012-5-1 55056]
R3 tmnciesc;tmnciesc;c:\windows\system32\drivers\tmnciesc.sys [2012-5-1 171280]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\3.8.130\McCHSvc.exe [2013-9-6 235216]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2013-1-25 14848]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2013-1-25 49664]
S3 WatAdminSvc;WatAdminSvc;c:\windows\system32\wat\WatAdminSvc.exe [2012-5-1 1343400]
.
=============== Created Last 30 ================
.
2013-11-20 03:34:12 -------- d-----w- c:\programdata\McAfee Security Scan
2013-11-20 03:34:09 -------- d-----w- c:\program files\McAfee Security Scan
2013-11-14 04:26:59 770736 ----a-w- c:\program files\internet explorer\iexplore.exe
2013-11-14 04:26:59 1767936 ----a-w- c:\windows\system32\wininet.dll
2013-11-14 02:46:01 1796096 ----a-w- c:\windows\system32\authui.dll
2013-11-14 02:46:01 168960 ----a-w- c:\windows\system32\credui.dll
2013-11-14 02:46:01 152576 ----a-w- c:\windows\system32\SmartcardCredentialProvider.dll
2013-11-11 17:12:31 18968 ----a-w- c:\windows\system32\sdnclean.exe
2013-11-11 17:12:28 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2013-11-11 17:12:22 -------- d-----w- c:\program files\Spybot - Search & Destroy 2
2013-11-09 21:14:54 -------- d-----w- c:\program files\iPod
2013-11-09 21:14:53 -------- d-----w- c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1
2013-11-09 21:14:53 -------- d-----w- c:\program files\iTunes
2013-11-09 19:49:40 962612 ----a-w- c:\windows\system32\mfc42d.dll
2013-11-09 19:49:40 434252 ----a-w- c:\windows\system32\MSVCRTD.DLL
2013-11-09 19:48:48 24576 ----a-w- c:\windows\system32\AsIO.dll
2013-11-09 19:48:47 12400 ----a-w- c:\windows\system32\drivers\AsIO.sys
2013-11-09 19:48:43 11832 ----a-w- c:\windows\system32\drivers\AsInsHelp64.sys
2013-11-09 19:48:43 10216 ----a-w- c:\windows\system32\drivers\AsInsHelp32.sys
2013-11-09 19:48:42 -------- d-----w- c:\program files\ASUS
2013-11-09 19:48:09 225280 ----a-w- c:\program files\common files\installshield\iscript\iscript.dll
2013-11-09 19:48:08 77824 ----a-w- c:\program files\common files\installshield\engine\6\intel 32\ctor.dll
2013-11-09 19:48:08 32768 ----a-w- c:\program files\common files\installshield\engine\6\intel 32\objectps.dll
2013-11-09 19:48:08 176128 ----a-w- c:\program files\common files\installshield\engine\6\intel 32\iuser.dll
2013-11-09 19:48:06 614532 ----a-w- c:\program files\common files\installshield\engine\6\intel 32\IKernel.exe
2013-11-09 19:36:49 -------- d-----w- c:\windows\pss
.
==================== Find3M  ====================
.
2013-11-20 03:34:04 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-11-20 03:34:04 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-11-09 19:42:04 409088 ----a-w- c:\windows\system32\systemcpl.dll
2013-11-09 19:42:04 13824 ----a-w- c:\windows\system32\slwga.dll
2013-10-12 07:02:33 2877952 ----a-w- c:\windows\system32\jscript9.dll
2013-10-12 07:02:29 61440 ----a-w- c:\windows\system32\iesetup.dll
2013-10-12 07:02:29 109056 ----a-w- c:\windows\system32\iesysprep.dll
2013-10-12 06:08:58 2706432 ----a-w- c:\windows\system32\mshtml.tlb
2013-10-12 05:15:39 71680 ----a-w- c:\windows\system32\RegisterIEPKEYs.exe
2013-10-12 02:03:08 656896 ----a-w- c:\windows\system32\nshwfp.dll
2013-10-12 02:01:41 679424 ----a-w- c:\windows\system32\IKEEXT.DLL
2013-10-12 02:01:25 216576 ----a-w- c:\windows\system32\FWPUCLNT.DLL
2013-10-05 19:57:25 1168384 ----a-w- c:\windows\system32\crypt32.dll
2013-10-03 01:58:07 305152 ----a-w- c:\windows\system32\gdi32.dll
2013-09-25 02:01:08 136640 ----a-w- c:\windows\system32\drivers\ksecpkg.sys
2013-09-25 02:01:06 67520 ----a-w- c:\windows\system32\drivers\ksecdd.sys
2013-09-25 01:57:46 99840 ----a-w- c:\windows\system32\sspicli.dll
2013-09-25 01:57:26 22016 ----a-w- c:\windows\system32\secur32.dll
2013-09-25 01:57:24 247808 ----a-w- c:\windows\system32\schannel.dll
2013-09-25 01:56:42 220160 ----a-w- c:\windows\system32\ncrypt.dll
2013-09-25 01:56:02 1038848 ----a-w- c:\windows\system32\lsasrv.dll
2013-09-25 00:49:20 22016 ----a-w- c:\windows\system32\lsass.exe
2013-09-25 00:49:18 15872 ----a-w- c:\windows\system32\sspisrv.dll
2013-09-14 00:48:58 338944 ----a-w- c:\windows\system32\drivers\afd.sys
2013-09-08 02:07:12 1294272 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-09-08 02:03:58 231424 ----a-w- c:\windows\system32\mswsock.dll
2013-09-04 01:15:32 258560 ----a-w- c:\windows\system32\drivers\usbhub.sys
2013-09-04 01:14:52 76288 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2013-09-04 01:14:52 284672 ----a-w- c:\windows\system32\drivers\usbport.sys
2013-09-04 01:14:45 43008 ----a-w- c:\windows\system32\drivers\usbehci.sys
2013-09-04 01:14:45 20480 ----a-w- c:\windows\system32\drivers\usbohci.sys
2013-09-04 01:14:43 24064 ----a-w- c:\windows\system32\drivers\usbuhci.sys
2013-09-04 01:14:40 6016 ----a-w- c:\windows\system32\drivers\usbd.sys
2013-08-29 01:51:45 3969472 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-08-29 01:51:45 3914176 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-08-29 01:50:30 1289096 ----a-w- c:\windows\system32\ntdll.dll
2013-08-29 01:50:16 619520 ----a-w- c:\windows\system32\tdh.dll
2013-08-29 01:48:17 640512 ----a-w- c:\windows\system32\advapi32.dll
2013-08-28 01:04:30 2348544 ----a-w- c:\windows\system32\win32k.sys
2013-08-28 00:57:20 434688 ----a-w- c:\windows\system32\scavengeui.dll
.
============= FINISH: 17:45:11.44 ===============

 



#4 gringo_pr

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Posted 25 November 2013 - 08:18 PM



Hello poorcomputerboy

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#5 poorcomputerboy

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Posted 25 November 2013 - 09:25 PM

# AdwCleaner v3.013 - Report created 25/11/2013 at 19:18:49
# Updated 24/11/2013 by Xplode
# Operating System : Windows 7 Ultimate Service Pack 1 (32 bits)
# Username : IDA - IDA-PC
# Running from : C:\Users\IDA\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\Ask
Folder Deleted : C:\ProgramData\Conduit
Folder Deleted : C:\Program Files\Conduit
Folder Deleted : C:\Program Files\Searchprotect
Folder Deleted : C:\Users\IDA\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\IDA\AppData\LocalLow\PriceGong
Folder Deleted : C:\Users\IDA\AppData\Roaming\Systweak
File Deleted : C:\Users\IDA\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_app.mam.conduit.com_0.localstorage
File Deleted : C:\Users\IDA\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_app.mam.conduit.com_0.localstorage-journal
File Deleted : C:\Users\IDA\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_fastcontent.conduit.com_0.localstorage
File Deleted : C:\Users\IDA\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_fastcontent.conduit.com_0.localstorage-journal
File Deleted : C:\Users\IDA\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_storage.conduit.com_0.localstorage
File Deleted : C:\Users\IDA\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_storage.conduit.com_0.localstorage-journal

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\conduit.com
Key Deleted : HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\ApnUpdater
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASMANCS
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3267244
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{0BDF6C42-132C-45F5-92DE-DC13F40C6DAB}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{23B38049-323F-443D-9732-F454E5B15B72}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8F0B76E1-4E46-427B-B55B-B90593468AC6}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{8F0B76E1-4E46-427B-B55B-B90593468AC6}
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\iWon
Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\SearchProtect
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\{79A765E1-C399-405B-85AF-466F52E918B0}
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0E12F736682067FDE4D1158D5940A82E
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0FF2AEFF45EEA0A48A4B33C1973B6094
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\1A24B5BB8521B03E0C8D908F5ABC0AE6
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2B0D56C4F4C46D844A57FFED6F0D2852
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\49D4375FE41653242AEA4C969E4E65E0
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6AA0923513360135B272E8289C5F13FA
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6F7467AF8F29C134CBBAB394ECCFDE96
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\922525DCC5199162F8935747CA3D8E59
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\BCDA179D619B91648538E3394CAC94CC
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\D677B1A9671D4D4004F6F2A4469E86EA
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\DD1402A9DD4215A43ABDE169A41AFA0E
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\E36E114A0EAD2AD46B381D23AD69CDDF
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\EF8E618DB3AEDFBB384561B5C548F65E

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16736


-\\ Google Chrome v

[ File : C:\Users\IDA\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deleted : homepage
Deleted : icon_url
Deleted : search_url
Deleted : suggest_url
Deleted : keyword
Deleted : urls_to_restore_on_startup

*************************

AdwCleaner[R0].txt - [5452 octets] - [25/11/2013 19:18:18]
AdwCleaner[S0].txt - [5289 octets] - [25/11/2013 19:18:49]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [5349 octets] ##########

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.8 (11.05.2013:1)
OS: Windows 7 Ultimate x86
Ran by IDA on 25/11/2013 at 19:20:46.69
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{6C8DB2EC-499B-4897-A784-0E3186C97E9D}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{4623A8C4-150D-4983-8982-68C01E7D6541}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6C8DB2EC-499B-4897-A784-0E3186C97E9D}



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\Users\IDA\appdata\local\arcadefrontier"
Successfully deleted: [Folder] "C:\Users\IDA\appdata\local\cre"



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 25/11/2013 at 19:22:52.74
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

#6 gringo_pr

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Posted 25 November 2013 - 09:44 PM


Hello poorcomputerboy

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 poorcomputerboy

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Posted 26 November 2013 - 11:38 PM

No problem running combo fix. it said spybot was running so I uninstalled it.  I tried a bunch of sites and nothing seems to be popping up.  Here is the conbo log.

 

ComboFix 13-11-27.01 - IDA 26/11/2013  21:17:54.1.2 - x86
Microsoft Windows 7 Ultimate   6.1.7601.1.1252.2.1033.18.3326.2466 [GMT -7:00]
Running from: c:\users\IDA\Desktop\ComboFix.exe
AV: Trend Micro Titanium Internet Security 2012 *Disabled/Updated* {B7599298-8445-728A-A5C7-A26A082C8BDA}
SP: Spybot - Search and Destroy *Enabled/Outdated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}
SP: Trend Micro Titanium Internet Security 2012 *Disabled/Updated* {0C38737C-A27F-7D04-9F77-991873ABC167}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\system32\FlashPlayerApp.exe
c:\windows\wininit.ini
.
.
(((((((((((((((((((((((((   Files Created from 2013-10-27 to 2013-11-27  )))))))))))))))))))))))))))))))
.
.
2013-11-27 04:22 . 2013-11-27 04:22 -------- d-----w- c:\users\IDA\AppData\Local\temp
2013-11-27 04:22 . 2013-11-27 04:22 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-11-26 02:20 . 2013-11-26 02:20 -------- d-----w- c:\windows\ERUNT
2013-11-26 02:17 . 2013-11-26 02:18 -------- d-----w- C:\AdwCleaner
2013-11-14 02:46 . 2013-10-04 01:58 152576 ----a-w- c:\windows\system32\SmartcardCredentialProvider.dll
2013-11-14 02:46 . 2013-10-04 01:56 168960 ----a-w- c:\windows\system32\credui.dll
2013-11-14 02:46 . 2013-10-04 01:56 1796096 ----a-w- c:\windows\system32\authui.dll
2013-11-11 17:12 . 2013-11-27 04:16 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2013-11-11 17:12 . 2013-11-27 04:16 -------- d-----w- c:\program files\Spybot - Search & Destroy 2
2013-11-09 21:14 . 2013-11-09 21:14 -------- d-----w- c:\program files\iPod
2013-11-09 21:14 . 2013-11-09 21:15 -------- d-----w- c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1
2013-11-09 21:14 . 2013-11-09 21:15 -------- d-----w- c:\program files\iTunes
2013-11-09 19:49 . 2004-02-27 07:00 962612 ----a-w- c:\windows\system32\mfc42d.dll
2013-11-09 19:49 . 2004-02-17 07:00 434252 ----a-w- c:\windows\system32\MSVCRTD.DLL
2013-11-09 19:48 . 2006-01-10 23:50 24576 ----a-w- c:\windows\system32\AsIO.dll
2013-11-09 19:48 . 2007-12-18 00:14 12400 ----a-w- c:\windows\system32\drivers\AsIO.sys
2013-11-09 19:48 . 2008-01-04 20:34 11832 ----a-w- c:\windows\system32\drivers\AsInsHelp64.sys
2013-11-09 19:48 . 2008-01-04 20:34 10216 ----a-w- c:\windows\system32\drivers\AsInsHelp32.sys
2013-11-09 19:48 . 2013-11-09 19:48 -------- d-----w- c:\program files\ASUS
2013-11-09 19:48 . 2001-09-05 11:18 225280 ----a-w- c:\program files\Common Files\InstallShield\IScript\iscript.dll
2013-11-09 19:48 . 2001-09-05 11:18 77824 ----a-w- c:\program files\Common Files\InstallShield\Engine\6\Intel 32\ctor.dll
2013-11-09 19:48 . 2001-09-05 11:14 176128 ----a-w- c:\program files\Common Files\InstallShield\Engine\6\Intel 32\iuser.dll
2013-11-09 19:48 . 2001-09-05 11:13 32768 ----a-w- c:\program files\Common Files\InstallShield\Engine\6\Intel 32\objectps.dll
2013-11-09 19:48 . 2002-07-25 17:07 614532 ----a-w- c:\program files\Common Files\InstallShield\Engine\6\Intel 32\IKernel.exe
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-11-20 03:34 . 2012-05-03 02:47 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-11-09 19:42 . 2012-05-02 02:50 409088 ----a-w- c:\windows\system32\systemcpl.dll
2013-11-09 19:42 . 2012-05-02 02:50 13824 ----a-w- c:\windows\system32\slwga.dll
2013-09-14 00:48 . 2013-10-08 20:44 338944 ----a-w- c:\windows\system32\drivers\afd.sys
2013-09-08 02:07 . 2013-10-08 20:44 1294272 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-09-08 02:03 . 2013-10-08 20:44 231424 ----a-w- c:\windows\system32\mswsock.dll
2013-09-04 01:15 . 2013-10-08 20:44 258560 ----a-w- c:\windows\system32\drivers\usbhub.sys
2013-09-04 01:14 . 2013-10-08 20:44 76288 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2013-09-04 01:14 . 2013-10-08 20:44 284672 ----a-w- c:\windows\system32\drivers\usbport.sys
2013-09-04 01:14 . 2013-10-08 20:44 43008 ----a-w- c:\windows\system32\drivers\usbehci.sys
2013-09-04 01:14 . 2013-10-08 20:44 20480 ----a-w- c:\windows\system32\drivers\usbohci.sys
2013-09-04 01:14 . 2013-10-08 20:44 24064 ----a-w- c:\windows\system32\drivers\usbuhci.sys
2013-09-04 01:14 . 2013-10-08 20:44 6016 ----a-w- c:\windows\system32\drivers\usbd.sys
.
.
------- Sigcheck -------
Note: Unsigned files aren't necessarily malware.
.
[-] 2013-01-26 . 7BD7F45FF37FA0669CD32CA0EF46E22C . 811520 . . [6.1.7601.17514] . . c:\windows\System32\user32.dll
[7] 2010-11-20 . F1DD3ACAEE5E6B4BBC69BC6DF75CEF66 . 811520 . . [6.1.7601.17514] . . c:\windows\winsxs\x86_microsoft-windows-user32_31bf3856ad364e35_6.1.7601.17514_none_cf3fd62ccb9e983d\user32.dll
[7] 2009-07-14 . 34B7E222E81FAFA885F0C5F2CFA56861 . 811520 . . [6.1.7600.16385] . . c:\windows\winsxs\x86_microsoft-windows-user32_31bf3856ad364e35_6.1.7600.16385_none_cd0ec264ceb014a3\user32.dll
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2010-11-20 1174016]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Trend Micro Titanium"="c:\program files\Trend Micro\Titanium\UIFramework\uiWinMgr.exe" [2012-12-18 1304296]
"Trend Micro Client Framework"="c:\program files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe" [2012-02-27 133424]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ    autocheck autochk *\0\0sdnclean.exe
.
[HKLM\~\startupfolder\C:^Users^IDA^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^OneNote 2007 Screen Clipper and Launcher.lnk]
path=c:\users\IDA\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OneNote 2007 Screen Clipper and Launcher.lnk
backup=c:\windows\pss\OneNote 2007 Screen Clipper and Launcher.lnk.Startup
backupExtension=.Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2013-04-04 21:06 958576 ----a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\APSDaemon]
2013-04-22 03:43 59720 ----a-w- c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Update]
2012-06-08 03:59 116648 ----atw- c:\users\IDA\AppData\Local\Google\Update\GoogleUpdate.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GrooveMonitor]
2009-02-27 00:36 30040 ----a-w- c:\program files\Microsoft Office\Office12\GrooveMonitor.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IntelliPoint]
2011-08-01 21:56 1821576 ----a-w- c:\program files\Microsoft IntelliPoint\ipoint.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2013-11-02 07:29 152392 ----a-w- c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2013-05-01 09:59 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RIMBBLaunchAgent.exe]
2011-11-02 08:00 90448 ----a-w- c:\program files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RTHDVCPL]
2012-05-02 03:13 6318696 ------w- c:\program files\Realtek\Audio\HDA\RtkNGUI.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\StartCCC]
2010-02-11 03:57 98304 ----a-w- c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2013-03-12 13:32 253816 ----a-w- c:\program files\Common Files\Java\Java Update\jusched.exe
.
R2 Amsp;Trend Micro Solution Platform;c:\program files\Trend Micro\AMSP\coreServiceShell.exe coreFrameworkHost.exe [x]
R3 dc3d;MS Hardware Device Detection Driver;c:\windows\system32\DRIVERS\dc3d.sys [2011-05-18 40320]
R3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\IEEtwCollector.exe [2013-11-26 108032]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2012-08-23 14848]
R3 Synth3dVsc;Synth3dVsc;c:\windows\system32\drivers\synth3dvsc.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2012-08-23 49664]
R3 tsusbhub;tsusbhub;c:\windows\system32\drivers\tsusbhub.sys [x]
R3 VGPU;VGPU;c:\windows\system32\drivers\rdvgkmd.sys [x]
R3 WatAdminSvc;WatAdminSvc;c:\windows\system32\Wat\WatAdminSvc.exe [2012-05-02 1343400]
S1 tmevtmgr;tmevtmgr;c:\windows\system32\DRIVERS\tmevtmgr.sys [2012-09-25 76648]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2012-05-02 172032]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [2012-02-04 514152]
S3 tmeevw;tmeevw;c:\windows\system32\DRIVERS\tmeevw.sys [2012-05-02 55056]
S3 tmnciesc;tmnciesc;c:\windows\system32\DRIVERS\tmnciesc.sys [2012-05-02 171280]
.
.
Contents of the 'Scheduled Tasks' folder
.
2013-11-27 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-05-03 03:34]
.
2013-11-27 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-754197240-3852432195-3340667332-1000Core.job
- c:\users\IDA\AppData\Local\Google\Update\GoogleUpdate.exe [2012-06-08 03:59]
.
2013-11-27 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-754197240-3852432195-3340667332-1000UA.job
- c:\users\IDA\AppData\Local\Google\Update\GoogleUpdate.exe [2012-06-08 03:59]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.ca/
mStart Page = hxxp://www.google.com
mSearch Bar = hxxp://www.google.com
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.254 75.153.176.9
.
- - - - ORPHANS REMOVED - - - -
.
MSConfigStartUp-SDTray - c:\program files\Spybot - Search & Destroy 2\SDTray.exe
MSConfigStartUp-Spybot-S&D Cleaning - c:\program files\Spybot - Search & Destroy 2\SDCleaner.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-11-26  21:23:01
ComboFix-quarantined-files.txt  2013-11-27 04:23
.
Pre-Run: 437,855,862,784 bytes free
Post-Run: 437,979,439,104 bytes free
.
- - End Of File - - 28C620090BE7022C248ABB04BD5E32E2
A36C5E4F47E84449FF07ED3517B43A31

 



#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:06:52 PM

Posted 27 November 2013 - 01:26 AM


Hello poorcomputerboy

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 poorcomputerboy

poorcomputerboy
  • Topic Starter

  • Members
  • 33 posts
  • OFFLINE
  •  
  • Local time:03:52 PM

Posted 27 November 2013 - 11:48 PM

computer seems to be working fine but not sure how the script looks to you

 

ComboFix 13-11-27.01 - IDA 27/11/2013  19:51:14.2.2 - x86
Microsoft Windows 7 Ultimate   6.1.7601.1.1252.2.1033.18.3326.2105 [GMT -7:00]
Running from: c:\users\IDA\Desktop\ComboFix.exe
Command switches used :: c:\users\IDA\Desktop\CFscript.txt.txt
AV: Trend Micro Titanium Internet Security 2012 *Disabled/Updated* {B7599298-8445-728A-A5C7-A26A082C8BDA}
SP: Trend Micro Titanium Internet Security 2012 *Disabled/Updated* {0C38737C-A27F-7D04-9F77-991873ABC167}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2013-10-28 to 2013-11-28  )))))))))))))))))))))))))))))))
.
.
2013-11-28 02:55 . 2013-11-28 02:55 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-11-27 04:23 . 2013-11-28 02:55 -------- d-----w- c:\users\IDA\AppData\Local\temp
2013-11-26 02:20 . 2013-11-26 02:20 -------- d-----w- c:\windows\ERUNT
2013-11-26 02:17 . 2013-11-26 02:18 -------- d-----w- C:\AdwCleaner
2013-11-14 02:46 . 2013-10-04 01:58 152576 ----a-w- c:\windows\system32\SmartcardCredentialProvider.dll
2013-11-14 02:46 . 2013-10-04 01:56 168960 ----a-w- c:\windows\system32\credui.dll
2013-11-14 02:46 . 2013-10-04 01:56 1796096 ----a-w- c:\windows\system32\authui.dll
2013-11-11 17:12 . 2013-11-27 04:16 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2013-11-11 17:12 . 2013-11-27 04:27 -------- d-----w- c:\program files\Spybot - Search & Destroy 2
2013-11-09 21:14 . 2013-11-09 21:14 -------- d-----w- c:\program files\iPod
2013-11-09 21:14 . 2013-11-09 21:15 -------- d-----w- c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1
2013-11-09 21:14 . 2013-11-09 21:15 -------- d-----w- c:\program files\iTunes
2013-11-09 19:49 . 2004-02-27 07:00 962612 ----a-w- c:\windows\system32\mfc42d.dll
2013-11-09 19:49 . 2004-02-17 07:00 434252 ----a-w- c:\windows\system32\MSVCRTD.DLL
2013-11-09 19:48 . 2006-01-10 23:50 24576 ----a-w- c:\windows\system32\AsIO.dll
2013-11-09 19:48 . 2007-12-18 00:14 12400 ----a-w- c:\windows\system32\drivers\AsIO.sys
2013-11-09 19:48 . 2008-01-04 20:34 11832 ----a-w- c:\windows\system32\drivers\AsInsHelp64.sys
2013-11-09 19:48 . 2008-01-04 20:34 10216 ----a-w- c:\windows\system32\drivers\AsInsHelp32.sys
2013-11-09 19:48 . 2013-11-09 19:48 -------- d-----w- c:\program files\ASUS
2013-11-09 19:48 . 2001-09-05 11:18 225280 ----a-w- c:\program files\Common Files\InstallShield\IScript\iscript.dll
2013-11-09 19:48 . 2001-09-05 11:18 77824 ----a-w- c:\program files\Common Files\InstallShield\Engine\6\Intel 32\ctor.dll
2013-11-09 19:48 . 2001-09-05 11:14 176128 ----a-w- c:\program files\Common Files\InstallShield\Engine\6\Intel 32\iuser.dll
2013-11-09 19:48 . 2001-09-05 11:13 32768 ----a-w- c:\program files\Common Files\InstallShield\Engine\6\Intel 32\objectps.dll
2013-11-09 19:48 . 2002-07-25 17:07 614532 ----a-w- c:\program files\Common Files\InstallShield\Engine\6\Intel 32\IKernel.exe
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-11-20 03:34 . 2012-05-03 02:47 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-11-09 19:42 . 2012-05-02 02:50 409088 ----a-w- c:\windows\system32\systemcpl.dll
2013-11-09 19:42 . 2012-05-02 02:50 13824 ----a-w- c:\windows\system32\slwga.dll
2013-09-14 00:48 . 2013-10-08 20:44 338944 ----a-w- c:\windows\system32\drivers\afd.sys
2013-09-08 02:07 . 2013-10-08 20:44 1294272 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-09-08 02:03 . 2013-10-08 20:44 231424 ----a-w- c:\windows\system32\mswsock.dll
2013-09-04 01:15 . 2013-10-08 20:44 258560 ----a-w- c:\windows\system32\drivers\usbhub.sys
2013-09-04 01:14 . 2013-10-08 20:44 76288 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2013-09-04 01:14 . 2013-10-08 20:44 284672 ----a-w- c:\windows\system32\drivers\usbport.sys
2013-09-04 01:14 . 2013-10-08 20:44 43008 ----a-w- c:\windows\system32\drivers\usbehci.sys
2013-09-04 01:14 . 2013-10-08 20:44 20480 ----a-w- c:\windows\system32\drivers\usbohci.sys
2013-09-04 01:14 . 2013-10-08 20:44 24064 ----a-w- c:\windows\system32\drivers\usbuhci.sys
2013-09-04 01:14 . 2013-10-08 20:44 6016 ----a-w- c:\windows\system32\drivers\usbd.sys
.
.
------- Sigcheck -------
Note: Unsigned files aren't necessarily malware.
.
[-] 2013-01-26 . 7BD7F45FF37FA0669CD32CA0EF46E22C . 811520 . . [6.1.7601.17514] . . c:\windows\System32\user32.dll
[7] 2010-11-20 . F1DD3ACAEE5E6B4BBC69BC6DF75CEF66 . 811520 . . [6.1.7601.17514] . . c:\windows\winsxs\x86_microsoft-windows-user32_31bf3856ad364e35_6.1.7601.17514_none_cf3fd62ccb9e983d\user32.dll
[7] 2009-07-14 . 34B7E222E81FAFA885F0C5F2CFA56861 . 811520 . . [6.1.7600.16385] . . c:\windows\winsxs\x86_microsoft-windows-user32_31bf3856ad364e35_6.1.7600.16385_none_cd0ec264ceb014a3\user32.dll
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2010-11-20 1174016]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Trend Micro Titanium"="c:\program files\Trend Micro\Titanium\UIFramework\uiWinMgr.exe" [2012-12-18 1304296]
"Trend Micro Client Framework"="c:\program files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe" [2012-02-27 133424]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ    autocheck autochk *\0\0sdnclean.exe
.
[HKLM\~\startupfolder\C:^Users^IDA^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^OneNote 2007 Screen Clipper and Launcher.lnk]
path=c:\users\IDA\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OneNote 2007 Screen Clipper and Launcher.lnk
backup=c:\windows\pss\OneNote 2007 Screen Clipper and Launcher.lnk.Startup
backupExtension=.Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2013-04-04 21:06 958576 ----a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\APSDaemon]
2013-04-22 03:43 59720 ----a-w- c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Update]
2012-06-08 03:59 116648 ----atw- c:\users\IDA\AppData\Local\Google\Update\GoogleUpdate.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GrooveMonitor]
2009-02-27 00:36 30040 ----a-w- c:\program files\Microsoft Office\Office12\GrooveMonitor.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IntelliPoint]
2011-08-01 21:56 1821576 ----a-w- c:\program files\Microsoft IntelliPoint\ipoint.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2013-11-02 07:29 152392 ----a-w- c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2013-05-01 09:59 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RIMBBLaunchAgent.exe]
2011-11-02 08:00 90448 ----a-w- c:\program files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RTHDVCPL]
2012-05-02 03:13 6318696 ------w- c:\program files\Realtek\Audio\HDA\RtkNGUI.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\StartCCC]
2010-02-11 03:57 98304 ----a-w- c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2013-03-12 13:32 253816 ----a-w- c:\program files\Common Files\Java\Java Update\jusched.exe
.
R2 Amsp;Trend Micro Solution Platform;c:\program files\Trend Micro\AMSP\coreServiceShell.exe coreFrameworkHost.exe [x]
R3 dc3d;MS Hardware Device Detection Driver;c:\windows\system32\DRIVERS\dc3d.sys [2011-05-18 40320]
R3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\IEEtwCollector.exe [2013-11-26 108032]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2012-08-23 14848]
R3 Synth3dVsc;Synth3dVsc;c:\windows\system32\drivers\synth3dvsc.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2012-08-23 49664]
R3 tsusbhub;tsusbhub;c:\windows\system32\drivers\tsusbhub.sys [x]
R3 VGPU;VGPU;c:\windows\system32\drivers\rdvgkmd.sys [x]
R3 WatAdminSvc;WatAdminSvc;c:\windows\system32\Wat\WatAdminSvc.exe [2012-05-02 1343400]
S1 tmevtmgr;tmevtmgr;c:\windows\system32\DRIVERS\tmevtmgr.sys [2012-09-25 76648]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2012-05-02 172032]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [2012-02-04 514152]
S3 tmeevw;tmeevw;c:\windows\system32\DRIVERS\tmeevw.sys [2012-05-02 55056]
S3 tmnciesc;tmnciesc;c:\windows\system32\DRIVERS\tmnciesc.sys [2012-05-02 171280]
.
.
Contents of the 'Scheduled Tasks' folder
.
2013-11-27 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-05-03 03:34]
.
2013-11-27 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-754197240-3852432195-3340667332-1000Core.job
- c:\users\IDA\AppData\Local\Google\Update\GoogleUpdate.exe [2012-06-08 03:59]
.
2013-11-27 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-754197240-3852432195-3340667332-1000UA.job
- c:\users\IDA\AppData\Local\Google\Update\GoogleUpdate.exe [2012-06-08 03:59]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.ca/
mStart Page = hxxp://www.google.com
mSearch Bar = hxxp://www.google.com
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.254 75.153.176.9
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-11-27  19:55:49
ComboFix-quarantined-files.txt  2013-11-28 02:55
ComboFix2.txt  2013-11-27 04:23
.
Pre-Run: 438,053,687,296 bytes free
Post-Run: 437,798,387,712 bytes free
.
- - End Of File - - 360195350F4E3607BB860F62E6F3CB1B
A36C5E4F47E84449FF07ED3517B43A31

 



#10 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:06:52 PM

Posted 28 November 2013 - 12:24 AM



Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • Adobe Reader X (10.1.8)
      Ask Toolbar Updater
      Java 7 Update 21
      Java™ 6 Update 38
      McAfee Security Scan Plus
      Spybot - Search & Destroy


  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.



Update Adobe reader
  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
    • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Install Java:

Please go here to install Java
  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close
Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.
: Malwarebytes' Anti-Malware :


I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
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#11 poorcomputerboy

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Posted 01 December 2013 - 03:37 PM

Hello so far everything seems ok. Here are those two logs. 

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.12.01.06

Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 11.0.9600.16428
IDA :: IDA-PC [administrator]

01/12/2013 1:21:38 PM
mbam-log-2013-12-01 (13-21-38).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 204835
Time elapsed: 8 minute(s), 43 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

 

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:35:45 PM, on 01/12/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.16428)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiSeAgnt.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil32_11_9_900_152_ActiveX.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\IDA\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\LXSB644F\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Trend Micro NSC BHO - {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files\Trend Micro\AMSP\Module\20004\2.0.1361\6.8.1078\TmIEPlg.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: TmBpIeBHO - {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - C:\Program Files\Trend Micro\AMSP\Module\20002\7.1.1104\7.1.1104\TmBpIe32.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O4 - HKLM\..\Run: [Trend Micro Titanium] "C:\Program Files\Trend Micro\Titanium\UIFramework\uiWinMgr.exe" -set Silent "1" SplashURL ""
O4 - HKLM\..\Run: [Trend Micro Client Framework] "C:\Program Files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {BEA7310D-06C4-4339-A784-DC3804819809} (Photo Upload Plugin Class) - http://costco.pnimedia.com/upload/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\Module\20002\7.1.1104\7.1.1104\TmBpIe32.dll
O18 - Protocol: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\Module\20004\2.0.1361\6.8.1078\TmIEPlg.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: AMD External Events Utility - AMD - C:\Windows\system32\atiesrxx.exe
O23 - Service: Trend Micro Solution Platform (Amsp) - Trend Micro Inc. - C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe

--
End of file - 4712 bytes



#12 gringo_pr

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Posted 01 December 2013 - 04:26 PM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
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#13 poorcomputerboy

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Posted 01 December 2013 - 06:18 PM

Nothing was found after I ran Eset. 



#14 gringo_pr

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Posted 01 December 2013 - 08:56 PM


Hello poorcomputerboy

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:
  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.
  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png
:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.



:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.
  • Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

    CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

    Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.
  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)

    Note** If you decide to install MSE you will need to uninstall your present Antivirus
:Security awareness:


It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

As Java seems to get exploited on a daily basis I advise to disable java in your web browsers - How to disable java in your web browsers - Disable Java



The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internetHere is some more reading for you from some of my collegesquoted from Tech Support Forum

Conclusion

There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo
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#15 gringo_pr

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Posted 07 December 2013 - 02:53 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
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