Running XP, SP3. Have run avast antivirus in both regular and doot scan with no results. Tried to run MalwareBytes but it hangs when trying to update definitions.
When I reboot and select Safe Mode it hangs while loading files.
Can't find files like Syetem Restore or msconfig.
Ran Unhide with following results:
Unhide by Lawrence Abrams (Grinler)
Copyright 2008-2013 BleepingComputer.com
More Information about Unhide.exe can be found at this link:
Program started at: 11/23/2013 02:45:10 PM
Windows Version: Windows XP
Please be patient while your files are made visible again.
Processing the A:\ drive
Finished processing the A:\ drive. 0 files processed.
Processing the C:\ drive
Finished processing the C:\ drive. 186756 files processed.
Processing the E:\ drive
Finished processing the E:\ drive. 1234 files processed.
The C:\DOCUME~1\Owner\LOCALS~1\Temp\smtmp\ folder does not exist!!
Unhide cannot restore your missing shortcuts!!
Please see this topic in order to learn how to restore default
Start Menu shortcuts: http://www.bleepingcomputer.com/forums/topic405109.html
Searching for Windows Registry changes made by FakeHDD rogues.
- Checking HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer
- Checking HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer
- Checking HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System
- Checking HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced
No registry changes detected.
Restarting Explorer.exe in order to apply changes.
Program finished at: 11/23/2013 02:54:39 PM
Execution time: 0 hours(s), 9 minute(s), and 6 seconds(s)
I posted this at the XP forum and they sent me here. Any advice as to what to do next would be appreciated.