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Continually freezing machine


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25 replies to this topic

#1 Bill_in_Texas

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Posted 24 November 2013 - 06:51 AM

I built this machine Friday and am trying to set everything up on it.  The system is continually freezing up and has to be restarted.  I'm assuming a Win 7 problem.  Build and startup went off without a hitch.  Any advise?  TIA



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#2 Bill_in_Texas

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Posted 24 November 2013 - 06:22 PM

Windows did a massive amount of updates today and the freezing up seems to have subsided for the now.  Hopefully it will not continue to be a problem.



#3 noknojon

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Posted 25 November 2013 - 04:14 AM

Hi Bill -

I think you will need a week to finish Updates and smooth all the bugs out slowly.

By asking for fixes on a computer that has only just been built is a bit early -

 

Can you post all of these to give us a bit of an idea what the system looks like

Download Security Check by Screen317 from HERE
* Save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.
Note: If a security program requests permission to access the Internet, allow it to do so.

 

Next -

Download MiniToolBox, Save it to your desktop to run it.
Close any Firefox browsers you may have open
Checkmark the following boxes:
• Flush DNS
• Report IE Proxy Settings
• Reset IE Proxy Settings
• Report FF Proxy Settings
• Reset FF Proxy Settings
• List content of Hosts
• List IP configuration
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
Click Go and copy / paste the result (Result.txt).

 

Last -

Please post a snapshot with Speccy for more system details -
How to Publish a snapshot with Speccy <<-- Full Directions Here (only post the link)

 

Thank You -



#4 Bill_in_Texas

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Posted 25 November 2013 - 06:53 AM

noknojon I have sent you a message, thanks.



#5 dc3

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Posted 25 November 2013 - 11:13 AM

The massive amount of updates is normal at this stage of the Windows 7 life cycle.  Have you installed Service Pack 1 yet?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#6 Bill_in_Texas

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Posted 25 November 2013 - 11:24 AM

My copy was service pack 1 copy.



#7 Bill_in_Texas

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Posted 25 November 2013 - 02:13 PM

Here are the results noknojon I had a blue screen come up and am currently running in safe mode.
 
Results of screen317's Security Check version 0.99.77  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 10 Out of date! 
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Microsoft Security Essentials   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:````````` 
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Adobe Flash Player 10 Flash Player out of Date! 
 Adobe Reader XI  
 Google Chrome 31.0.1650.57  
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe 
 Microsoft Security Essentials msseces.exe 
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbamgui.exe  
 Malwarebytes' Anti-Malware mbamscheduler.exe   
 FireTrust MailWasher Free MailWasher.exe  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 4% 
````````````````````End of Log``````````````````````
 
 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Bill Morrs (administrator) on 25-11-2013 at 05:20:22
Running from "C:\Users\Bill Morrs\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Realtek PCIe GBE Family Controller = Local Area Connection (Connected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : BillMorrs-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Ethernet adapter Local Area Connection:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 94-DE-80-CC-14-0A
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::4053:571e:a29f:e162%11(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.10(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, November 25, 2013 4:23:58 AM
   Lease Expires . . . . . . . . . . : Tuesday, November 26, 2013 4:23:58 AM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 244637312
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-22-99-74-94-DE-80-CC-14-0A
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter isatap.{676399A1-0162-463D-8B34-EB401B89BD46}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:3836:2ad8:3f57:fef5(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::3836:2ad8:3f57:fef5%13(Preferred) 
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  UnKnown
Address:  192.168.1.1
 
Name:    google.com
Addresses:  2607:f8b0:4000:807::1000
 173.194.115.8
 173.194.115.9
 173.194.115.2
 173.194.115.1
 173.194.115.3
 173.194.115.7
 173.194.115.14
 173.194.115.5
 173.194.115.6
 173.194.115.0
 173.194.115.4
 
 
Pinging google.com [173.194.115.4] with 32 bytes of data:
Reply from 173.194.115.4: bytes=32 time=14ms TTL=45
Reply from 173.194.115.4: bytes=32 time=16ms TTL=45
 
Ping statistics for 173.194.115.4:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 14ms, Maximum = 16ms, Average = 15ms
Server:  UnKnown
Address:  192.168.1.1
 
Name:    yahoo.com
Addresses:  206.190.36.45
 98.139.183.24
 98.138.253.109
 
 
Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=125ms TTL=46
Reply from 98.138.253.109: bytes=32 time=143ms TTL=46
 
Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 125ms, Maximum = 143ms, Average = 134ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time=4ms TTL=128
Reply from 127.0.0.1: bytes=32 time=1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 1ms, Maximum = 4ms, Average = 2ms
===========================================================================
Interface List
 11...94 de 80 cc 14 0a ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
 12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1     192.168.1.10     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.10    276
     192.168.1.10  255.255.255.255         On-link      192.168.1.10    276
    192.168.1.255  255.255.255.255         On-link      192.168.1.10    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.10    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.10    276
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 13     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 13     58 2001::/32                On-link
 13    306 2001:0:9d38:6ab8:3836:2ad8:3f57:fef5/128
                                    On-link
 11    276 fe80::/64                On-link
 13    306 fe80::/64                On-link
 13    306 fe80::3836:2ad8:3f57:fef5/128
                                    On-link
 11    276 fe80::4053:571e:a29f:e162/128
                                    On-link
  1    306 ff00::/8                 On-link
 13    306 ff00::/8                 On-link
 11    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (11/25/2013 04:25:07 AM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Unexpected conflict discarding   20 10.1.168.192.in-addr.arpa. PTR BillMorrs-PC.local.
 
Error: (11/25/2013 04:25:07 AM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Received from 192.168.1.10:5353   22 10.1.168.192.in-addr.arpa. PTR BillMorrs-PC-2.local.
 
Error: (11/25/2013 04:24:57 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/25/2013 04:17:31 AM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Unexpected conflict discarding   20 10.1.168.192.in-addr.arpa. PTR BillMorrs-PC.local.
 
Error: (11/25/2013 04:17:31 AM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Received from 192.168.1.10:5353   22 10.1.168.192.in-addr.arpa. PTR BillMorrs-PC-2.local.
 
Error: (11/25/2013 04:17:20 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/24/2013 10:00:14 PM) (Source: Application Error) (User: )
Description: Faulting application name: Fuel.Service.exe, version: 1.0.0.0, time stamp: 0x501fefb5
Faulting module name: Device.dll, version: 4.1.0.0, time stamp: 0x4f55e10b
Exception code: 0xc0000005
Fault offset: 0x00000000000033c1
Faulting process id: 0x5cc
Faulting application start time: 0xFuel.Service.exe0
Faulting application path: Fuel.Service.exe1
Faulting module path: Fuel.Service.exe2
Report Id: Fuel.Service.exe3
 
Error: (11/24/2013 09:20:15 PM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Unexpected conflict discarding   20 10.1.168.192.in-addr.arpa. PTR BillMorrs-PC.local.
 
Error: (11/24/2013 09:20:15 PM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Received from 192.168.1.10:5353   22 10.1.168.192.in-addr.arpa. PTR BillMorrs-PC-2.local.
 
Error: (11/24/2013 09:19:47 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
System errors:
=============
Error: (11/25/2013 04:23:54 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 4:21:48 AM on ?11/?25/?2013 was unexpected.
 
Error: (11/24/2013 10:00:16 PM) (Source: Service Control Manager) (User: )
Description: The AMD FUEL Service service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (11/24/2013 09:18:40 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 9:04:14 PM on ?11/?24/?2013 was unexpected.
 
Error: (11/24/2013 09:03:32 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80242016: Update for Internet Explorer 8 Compatibility View List for Windows 7 for x64-based Systems (KB2598845).
 
Error: (11/24/2013 09:01:47 PM) (Source: Service Control Manager) (User: )
Description: The Windows Modules Installer service terminated with the following error: 
%%16405
 
Error: (11/24/2013 08:59:42 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 8:53:15 PM on ?11/?24/?2013 was unexpected.
 
Error: (11/24/2013 08:53:18 PM) (Source: Service Control Manager) (User: )
Description: The Google Update Service (gupdate) service failed to start due to the following error: 
%%1053
 
Error: (11/24/2013 08:53:18 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Google Update Service (gupdate) service to connect.
 
Error: (11/24/2013 08:53:17 PM) (Source: Service Control Manager) (User: )
Description: The Windows Font Cache Service service failed to start due to the following error: 
%%1290
 
Error: (11/24/2013 08:53:17 PM) (Source: Service Control Manager) (User: )
Description: The AMD FUEL Service service terminated unexpectedly.  It has done this 1 time(s).
 
 
Microsoft Office Sessions:
=========================
Error: (11/25/2013 04:25:07 AM) (Source: Bonjour Service)(User: )
Description: mDNSCoreReceiveResponse: Unexpected conflict discarding   20 10.1.168.192.in-addr.arpa. PTR BillMorrs-PC.local.
 
Error: (11/25/2013 04:25:07 AM) (Source: Bonjour Service)(User: )
Description: mDNSCoreReceiveResponse: Received from 192.168.1.10:5353   22 10.1.168.192.in-addr.arpa. PTR BillMorrs-PC-2.local.
 
Error: (11/25/2013 04:24:57 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/25/2013 04:17:31 AM) (Source: Bonjour Service)(User: )
Description: mDNSCoreReceiveResponse: Unexpected conflict discarding   20 10.1.168.192.in-addr.arpa. PTR BillMorrs-PC.local.
 
Error: (11/25/2013 04:17:31 AM) (Source: Bonjour Service)(User: )
Description: mDNSCoreReceiveResponse: Received from 192.168.1.10:5353   22 10.1.168.192.in-addr.arpa. PTR BillMorrs-PC-2.local.
 
Error: (11/25/2013 04:17:20 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/24/2013 10:00:14 PM) (Source: Application Error)(User: )
Description: Fuel.Service.exe1.0.0.0501fefb5Device.dll4.1.0.04f55e10bc000000500000000000033c15cc01cee98d0bc449e3C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exeC:\Program Files\ATI Technologies\ATI.ACE\Fuel\Device.dll163bfc64-5586-11e3-b1ce-94de80cc140a
 
Error: (11/24/2013 09:20:15 PM) (Source: Bonjour Service)(User: )
Description: mDNSCoreReceiveResponse: Unexpected conflict discarding   20 10.1.168.192.in-addr.arpa. PTR BillMorrs-PC.local.
 
Error: (11/24/2013 09:20:15 PM) (Source: Bonjour Service)(User: )
Description: mDNSCoreReceiveResponse: Received from 192.168.1.10:5353   22 10.1.168.192.in-addr.arpa. PTR BillMorrs-PC-2.local.
 
Error: (11/24/2013 09:19:47 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
CodeIntegrity Errors:
===================================
  Date: 2013-11-24 19:32:33.137
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\RxFilter.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-11-24 19:32:33.074
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\RxFilter.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-11-24 19:09:10.564
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\RxFilter.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-11-24 19:09:10.533
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\RxFilter.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
 
=========================== Installed Programs ============================
 
5600 (Version: 130.0.365.000)
5600_Help (Version: 82.0.242.000)
5600Trb (Version: 82.0.242.000)
64 Bit HP CIO Components Installer (Version: 6.2.1)
Adobe AIR (Version: 1.5.3.9120)
Adobe Community Help (Version: 3.0.0)
Adobe Community Help (Version: 3.0.0.400)
Adobe Flash Player 10 ActiveX (Version: 10.0.32.18)
Adobe Media Player (Version: 1.8)
Adobe Photoshop CS5 (Version: 12.0)
Adobe Photoshop Lightroom 3.6 64-bit (Version: 3.6.1)
Adobe Reader XI (11.0.05) (Version: 11.0.05)
AIO_CDB_ProductContext (Version: 130.0.365.000)
AIO_CDB_Software (Version: 130.0.365.000)
AIO_Scan (Version: 130.0.421.000)
AMD APP SDK Runtime (Version: 10.0.938.2)
AMD Catalyst Install Manager (Version: 8.0.881.0)
AMD Fuel (Version: 2012.0806.1213.19931)
Apple Application Support (Version: 2.3.6)
Apple Mobile Device Support (Version: 7.0.0.117)
Apple Software Update (Version: 2.1.3.127)
AutoUpdate (Version: 1.1)
Bonjour (Version: 3.0.0.10)
BufferChm (Version: 130.0.331.000)
Catalyst Control Center (Version: 2012.0806.1213.19931)
Catalyst Control Center InstallProxy (Version: 2012.0806.1213.19931)
Catalyst Control Center Localization All (Version: 2012.0806.1213.19931)
CCC Help Chinese Standard (Version: 2012.0806.1212.19931)
CCC Help Chinese Traditional (Version: 2012.0806.1212.19931)
CCC Help Czech (Version: 2012.0806.1212.19931)
CCC Help Danish (Version: 2012.0806.1212.19931)
CCC Help Dutch (Version: 2012.0806.1212.19931)
CCC Help English (Version: 2012.0806.1212.19931)
CCC Help Finnish (Version: 2012.0806.1212.19931)
CCC Help French (Version: 2012.0806.1212.19931)
CCC Help German (Version: 2012.0806.1212.19931)
CCC Help Greek (Version: 2012.0806.1212.19931)
CCC Help Hungarian (Version: 2012.0806.1212.19931)
CCC Help Italian (Version: 2012.0806.1212.19931)
CCC Help Japanese (Version: 2012.0806.1212.19931)
CCC Help Korean (Version: 2012.0806.1212.19931)
CCC Help Norwegian (Version: 2012.0806.1212.19931)
CCC Help Polish (Version: 2012.0806.1212.19931)
CCC Help Portuguese (Version: 2012.0806.1212.19931)
CCC Help Russian (Version: 2012.0806.1212.19931)
CCC Help Spanish (Version: 2012.0806.1212.19931)
CCC Help Swedish (Version: 2012.0806.1212.19931)
CCC Help Thai (Version: 2012.0806.1212.19931)
CCC Help Turkish (Version: 2012.0806.1212.19931)
ccc-utility64 (Version: 2012.0806.1213.19931)
Copy (Version: 130.0.428.000)
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========================= Memory info: ===================================
 
Percentage of memory in use: 17%
Total physical RAM: 16348.65 MB
Available physical RAM: 13447.54 MB
Total Pagefile: 32695.48 MB
Available Pagefile: 29553.41 MB
Total Virtual: 4095.88 MB
Available Virtual: 3979.22 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:931.29 GB) (Free:732.16 GB) NTFS
4 Drive f: (LaCie) (Fixed) (Total:931.51 GB) (Free:888.47 GB) NTFS
10 Drive l: () (Fixed) (Total:232.88 GB) (Free:158.91 GB) NTFS
11 Drive m: (FreeAgent Drive) (Fixed) (Total:465.76 GB) (Free:219.29 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\BILLMORRS-PC
 
Administrator            ASPNET                   Bill Morrs               
Guest                    UpdatusUser              
 
========================= Minidump Files ==================================
 
No minidump file found
 
 
**** End of log ****
 
 


#8 noknojon

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Posted 25 November 2013 - 03:13 PM

This HDD is already showing a Bad reading and you have only started loading it.

Hitachi HDS721010CLA332 USB Device
S.M.A.R.T
Status: Bad Temperature: 38 °CTemperature Range: OK (less than 50 °C)

 

You can wait another day, as this may only be a setting up problem...............

Or find the on-line tests for it and check it yourself now -

 

I only targeted this item, as it can be central to your whole set-up.

 

Thanks -



#9 Bill_in_Texas

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Posted 25 November 2013 - 03:51 PM

That is a Lacie external HD and I've had some problems with it.  When I first installed it to this machine it told me I needed to format it then it's data appeared. 

 

Were you able to tell anything else?  Where can I find these online tests?

 

Thanks.



#10 dc3

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Posted 25 November 2013 - 05:15 PM

The Hitachi hdd is the one with the problems.  The S.M.A.R.T. Bad means that the hdd is facing an imminent failure.  There are uncorrectable  sectors, you could try running chkdsk /r to see if the data on these sectors can be recovered, but with the S.M.A.R.T. being bad I doubt it will matter.

 

If you want to run a scan you can use SeaTool for DOS.

 

Notice:  SeaTools for DOS will run on all manufacturer's hard drives, but may not recognize the hard drive if the Storage Configuration is not set in a configuration which SeaTools will recognize. 
 
If the motherboard has a Intel SATA controller the storage configuration for SATA must be set to AHCI.
 
If the mohterboard has a Marvel SATA controller the storage configuration for SATA must be set to IDE.
 
 
Please download SeaTool for DOS.
 
When the SeaTools for DOS website opens click on I Accept, then click on the Download button in step #4.
 
This download is a ISO image which you will need to burn to a CD in order to create a bootable disc with which to run the diagnostic tests.
 
To burn this ISO file to a CD or DVD please downlaod ImgBurn and install it.
 
Insert blank CD or DVD into your CD/DVD drive.
 
Open ImgBurn, and click on Write image file to disc.
 
ImgBurn1_zps715cb1c2.png
 
Click on the Browse for a file icon:
 
imgb1_zpsbb69e759.png
 
Right click on the Start orb startorb_zps06e1f985.png, then click on Downloads.  Scroll down to the SeaTools for DOS download and click on it.  This will load the ISO image, you will see the information listed as it is in the image below outlined in red.
 
imgb2_zps3f021ae7.png  
 
Click on the blue arrow (also outlined in red) to start burning the bootable CD.
 
Once the disc is created load it in the CD/DVD drive and restart the computer.
 
 
As for the problems with the updates, you can try the Windows Update Readiness tool.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#11 Bill_in_Texas

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Posted 25 November 2013 - 06:40 PM

Thanks for the additional info dc.  I will get the seagate tool and run it.  Do you believe the LaCie is not salvagable?  I have the data that is on it on my previous computer and can retrieve it from there.  The last link doesn't work but I'll search that title.


Edited by Bill_in_Texas, 25 November 2013 - 06:40 PM.


#12 dc3

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Posted 25 November 2013 - 07:07 PM

Let's wait and see what the results of the scan is.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#13 Bill_in_Texas

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Posted 25 November 2013 - 08:24 PM

I'm done for the night.  It only recognized my system drive on none of the three externals I have attached.  Will hit again in the morning.  It hasn't froze this time around and another round of updates has been performed.  



#14 Bill_in_Texas

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Posted 26 November 2013 - 08:41 AM

The machine froze early after startup this morning but has been doing a ton of updates today.  This was the only instance that it froze.  Hopefully the updates are helping in that regard.  I haven't run the procedure to make sure Sea tools finds the lacie drive yet but will though it is a little foreign to me.  I'll look at the bios after all the updates stop.  I am ready to move on an get my machine on a regular back up schedule. 



#15 dc3

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Posted 26 November 2013 - 10:55 AM

Please keep us informed on your progress.  

 

 

I suspect it is going to become very quiet around here in another day.  I hope you enjoy the holiday.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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