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Optical drive ejects on shutdown


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#1 pczen

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Posted 23 November 2013 - 04:10 PM

The optical drive (DVD-RW) automatically ejects on shutdown or when it goes to hibernate/sleep mode. This happens only when the laptop is connected to a power outlet. When it is running on batteries, it doesn't eject on shutdown or hibernate, but it ejects only when it goes into sleep mode.

 

I tried a fresh install of W7 SP1 but still this behavior occurs. Please help in resolving this issue.

 

Let me know if you need any additional info.

 

Thanks



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#2 the_patriot11

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Posted 23 November 2013 - 06:28 PM

Check the bios options, maybe there's something there.

picard5.jpg

 

Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

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#3 pczen

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Posted 23 November 2013 - 09:04 PM

BIOS has got very few options and I couldn't find anything related to optical drive. I have set the booting sequence to HDD, USB, ODD.

 

BIOS ver :: Insyde 1.8



#4 the_patriot11

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Posted 23 November 2013 - 10:48 PM

Hmmm. The only thing I can think of then is an error with the drives firmware, and updating that can be problematic. Honestly if it were me I'd leave it as is and just close it when it shuts down, but if you'd like to try the firmware update give me the specs to your computer-either with speccy or posting the laptop brand and model number and we can go from there.

picard5.jpg

 

Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

If I don't reply within 24 hours of your reply, feel free to send me a pm.


#5 pczen

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Posted 23 November 2013 - 11:22 PM

My drive is MATSH ITA DVD-RAM UJ8C0__1.01_

 

So I guess the current firmware is 1.01. and I'm running Win7 x64
 

Power Data from Drive Properties ->Details tab (If this could be of any help)

 

Current power state:
D0

Power capabilities:
00000009
PDCAP_D0_SUPPORTED
PDCAP_D3_SUPPORTED

Power state mappings:
S0 -> D0
S1 -> Unspecified
S2 -> Unspecified
S3 -> D3
S4 -> D3
S5 -> D3

 

Please give me some time if you need full specs, I will run speccy and post it.


Edited by pczen, 24 November 2013 - 01:35 PM.


#6 the_patriot11

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Posted 24 November 2013 - 12:10 PM

Dont need anymore, i looked it up and it Looks like that's the only firmware available for that drive. It maybe corrupted, but unlikely. How new is this laptop? Is it still under warranty, and if so have you contacted Toshiba customer support on this matter?

picard5.jpg

 

Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

If I don't reply within 24 hours of your reply, feel free to send me a pm.


#7 pczen

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Posted 25 November 2013 - 01:32 PM

Then I think I can narrow it down to hardware issue. Well, I did sort of but they don't seem to have a clue about it.



#8 the_patriot11

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Posted 25 November 2013 - 09:30 PM

It could be a glitch in the firmware, or just a minor short. It doesn't sound like it affects the performance of the machine, unless it is totally getting on your nerves I think if it were me I would just leave well enough alone, reflashing the firmware runs the risk of bricking the drive and you'd likely do more damage then good dissecting it to find a possible short.

picard5.jpg

 

Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

If I don't reply within 24 hours of your reply, feel free to send me a pm.





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