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winsvchost.exe Virus On My Computer Help!


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#1 HiggsBosons

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Posted 23 November 2013 - 01:49 PM

Hello, I am fairly unintelligent person when it comes to computers, but when I see a process in task manager taking up 100% of my cpu and RAM, I know somethings wrong. The process is labeled as winsvchost.exe and is located in my AppData folder in the x86Adobe86x folder. I would like some help on how to remove the virus and am open to provide any logs. However I do not know what logs I need to provide and would like someone to tell me. I have an HP pavilion g6 laptop model d8x85ua, running Windows 8.1. Please help me fix my computer! 



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#2 dc3

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Posted 23 November 2013 - 02:28 PM

Hello HiggsBosons, and welcome to Bleeping Computer.
 
Use the Task Manager to see what programs are using your hdd.
 
1)  Right click on the Taskbar to open the Task Manager.
 
2)  Click on the Performance tab in Task Manager.
 
3)  Click on the Resource Monitor button, then click on the Disk tab.
 
4)  When the Process with Disk Activity opens you will be able to see which programs are accessing your hdd.  
 
Please use the Snipping Tool to copy the image of the Process with Disk Activity, you can find this tool in Accessories under All Programs.   After you have the image you will want to go to File and click on Save As, Pictures will open with this image, when it opens give it a name and click on save .
 
Using the Snipping Tool to copy an image. 
 
To open the Snipping tool click on the Start orb startorb_zps06e1f985.png, then type snipping tool in the search box.  Snipping Tool will appear above the search box, right click on it and choose Run as administrator.  
 
Before you open the Snipping Tool have the image you want to copy one the destop, then open the Snipping Tool.
 
A small white cross (+) will appear on the screen, move this to the lower left corner of the image you want to copy, press and hold the mouse and slowly move it to the right and upwards.  You will see a red rectangle form around the image, when you have the image isolated that you want, release the mouse.  
 
After you have the image you will go to File and click on Save As, Pictures will open with this image, when it opens give it a name then click on Save.    
 
You can post this image in your next post.  Just below the area where you write text in a post there is the Post button, to the right of this is More Reply Options
 
Post2_zpsf05c0430.png
 
When you click on More Relpy Options  you will see Attach Files and Browse, click on Browse, this will open Pictures on your computer, click on the image you made with the Snipping Tool, then click on Attach This File, then Add Reply.
 
BCreply1_zpsc36d42fc.png

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#3 HiggsBosons

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Posted 23 November 2013 - 02:56 PM

Here is the first picture

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#4 HiggsBosons

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Posted 23 November 2013 - 02:59 PM

http://i.imgur.com/fn8zZEh.png

http://i.imgur.com/SrePoy3.png






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